Mercure Hotel Gera City

Hotels
•
Mercure
8.3 (3031 reviews)
Gutenbergstraße 2a , Gera , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated room furnishings

Categories

Cleanliness
7.55
Some mentions of cleanliness issues, including a dirty carpet and bathroom hygiene.
Service
9.05
Overall, guests found the staff to be very friendly and accommodating.
Location
9.05
Centrally located with easy access to public transport and nearby attractions.
Room Quality
7.05
Mixed feedback with mentions of outdated room furnishings and cleanliness concerns.
Amenities
8.05
Amenities such as parking and breakfast options were positively noted, but some requests for improvements.
Value for Money
8.55
Generally good value, though some feel the prices do not match the room quality.
Food and Beverage
9.05
Highly praised breakfast and dining options, with a variety of choices.
Overall Experience
8.05
Guests enjoyed their stays overall, but emphasized the need for improvements in cleanliness and room updates.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:47

Property Description

Modern Accommodation in City Centre
Located in the heart of Gera, the Mercure Hotel Gera City offers modern and comfortable accommodation just a short distance from key attractions like the Otto-Dix-Haus art museum and the main railway station.

Stylish Rooms and Dining Experience
The hotel boasts stylish rooms with free pay-TV, en suite facilities, and complimentary Wi-Fi throughout. Indulge in delicious cuisine at the pentalounge restaurant and unwind with a drink at the hotel bar in a cosy atmosphere.

Wellness and Fitness Facilities
Guests can relax and rejuvenate in the inviting sauna or stay active in the modern fitness centre. Whether you prefer to unwind or work out, the Mercure Hotel Gera City has you covered.

Ready to experience the perfect blend of comfort and convenience in Gera? Book your stay at Mercure Hotel Gera City now.

Important information:

Please note that a mandatory pre-authorization of your credit card or a cash deposit are required upon check-in. Please contact the property for further information regarding the amount.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested.

All guests are required to show photo identification upon check-in.

The following vaccinations are accepted: BioNTech/Pfizer, Moderna, AstraZeneca and Johnson & JohnsonGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 6 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 9.50 per day.

Location

Guest Reviews

8.3
Based on 3031 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.05
A
Aloys • couple • de
7
2026-07-11 • via Nuitee
M
Mauro • solo_traveller • de
8
2026-07-11 • via Nuitee
B
Bartłomiej Izydorczyk-Styś • family_with_children • pl
10
Hotel godny uwagi.
Pros:

Dostaliśmy 2 pokoje połączone drzwiami, które na naszą prośbę zostały otwarte, co bardzo ułatwiło nam pobyt z dziećmi. Ogromne, wygodne łóżka, wyciszone pokoje pozwoliły nam wypocząć po długiej podróży. Zaskoczeniem dla nas były wanny w łazienkach, można było się zrelaksować w kąpieli. Śniadanie pyszne. Hotel zapewnia opcje bezglutenowe, przy wejściu był koszyczek z opisanymi produktami markowymi bezglutenowymi (płatki śniadaniowe czy ciasteczka/krakersy). Niestety nie mogliśmy skorzystać z parkingu hotelowego (parking podziemny), z powodu zbyt wysokiego samochodu i instalacji LPG, ale Pan w recepcji wytłumaczył nam gdzie możemy stanąć w pobliżu hotelu.

2026-07-10 • via Nuitee
G
Grzegorz • solo_traveller • de
10
2026-07-10 • via Nuitee
H
Herman • couple • de
7
2026-07-09 • via Nuitee
F
Finn Pedersen • couple • dk
7
2026-07-07 • via Nuitee
R
Reinhard • solo_traveller • de
8
2026-07-06 • via Nuitee
A
Andreas • couple • de
9
Praktisch, komfortabel und modern. Eine wirklich gute Unterkunft für einen Städtetrip!
Pros:

Freundlicher Empfang, gut ausgestattete Zimmer und ein reichhaltiges Frühstück in angenehmer Atmosphäre zeichnen dieses Hotel aus. Ein kostenfreier Parkplatz war vor dem Hotel frei, andernfalls wäre ein TG-Platz gegen Gebühr vorhanden gewesen. Etwas abseits der Altstadt war die Lage doch recht gut.

Cons:

Es sind keine Wünsche offen geblieben.

2026-07-06 • via Nuitee
V
Viorel • solo_traveller • ie
10
2026-07-05 • via Nuitee
D
damm • couple • de
9
sehr gut
Pros:

Frühstück sehr gut

Cons:

Zimmer wurden nicht gereinigt

2026-07-03 • via Nuitee
D
Doris • solo_traveller • de
5
2026-07-01 • via Nuitee
W
Wolfgang • solo_traveller • de
10
2026-07-01 • via Nuitee
C
Christopher • solo_traveller • de
10
Seit Jahren mehrmals in dem Hotel übernachtet. Top Lage und nettes Personal.
2026-06-30 • via Nuitee
M
MW • solo_traveller • de
10
2026-06-30 • via Nuitee
M
Mia • family_with_children • dk
9
Vi brugte hotel til en overnatning på vej sydpå - fint for en nat. Lækre hjemmelavede pizza og durum på den anden side a
Pros:

Nem parkering, meget venligt personale, lækker morgenmad og gode senge. Eneste negative var, at der stod der var aircondition, dette passer ikke, blot vindcirkulation.

Cons:

At der ikke var noget aircondition :(

2026-06-30 • via Nuitee
J
Jana • couple • de
8
2026-06-30 • via Nuitee
H
Hans • couple • de
9
2026-06-29 • via Nuitee
A
Arno • couple • at
7
Pros:

Lage,Ruhe Frühstück

2026-06-29 • via Nuitee
I
Ilona • solo_traveller • de
9
2026-06-28 • via Nuitee
N
Nadia • family_with_children • se
2
Pros:

Frukosten var bra och att det fanns garage.

Cons:

Ganska sunkigt i rummen och luftkonditioneringen fungerade inte alls vilket gjorde vår vistelse outhärdlig. Maten på restaurangen var inte alls bra.

2026-06-27 • via Nuitee