Mercure Hotel Gera City

Hotels
Mercure
8.3 (2856 reviews)
Gutenbergstraße 2a , Gera , de

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated room furnishings

Categories

Cleanliness
7.55
Some mentions of cleanliness issues, including a dirty carpet and bathroom hygiene.
Service
9.05
Overall, guests found the staff to be very friendly and accommodating.
Location
9.05
Centrally located with easy access to public transport and nearby attractions.
Room Quality
7.05
Mixed feedback with mentions of outdated room furnishings and cleanliness concerns.
Amenities
8.05
Amenities such as parking and breakfast options were positively noted, but some requests for improvements.
Value for Money
8.55
Generally good value, though some feel the prices do not match the room quality.
Food and Beverage
9.05
Highly praised breakfast and dining options, with a variety of choices.
Overall Experience
8.05
Guests enjoyed their stays overall, but emphasized the need for improvements in cleanliness and room updates.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:47

Property Description

Modern Accommodation in City Centre
Located in the heart of Gera, the Mercure Hotel Gera City offers modern and comfortable accommodation just a short distance from key attractions like the Otto-Dix-Haus art museum and the main railway station.

Stylish Rooms and Dining Experience
The hotel boasts stylish rooms with free pay-TV, en suite facilities, and complimentary Wi-Fi throughout. Indulge in delicious cuisine at the pentalounge restaurant and unwind with a drink at the hotel bar in a cosy atmosphere.

Wellness and Fitness Facilities
Guests can relax and rejuvenate in the inviting sauna or stay active in the modern fitness centre. Whether you prefer to unwind or work out, the Mercure Hotel Gera City has you covered.

Ready to experience the perfect blend of comfort and convenience in Gera? Book your stay at Mercure Hotel Gera City now.

Important information:

Please note that a mandatory pre-authorization of your credit card or a cash deposit are required upon check-in. Please contact the property for further information regarding the amount.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested.

All guests are required to show photo identification upon check-in.

The following vaccinations are accepted: BioNTech/Pfizer, Moderna, AstraZeneca and Johnson & JohnsonGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 6 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 9.50 per day.

Location

Guest Reviews

8.3
Based on 2856 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.05
M
Michał family_with_children pl
5
2026-03-21 via Nuitee
S
Stephan family_with_children de
6
2026-03-20 via Nuitee
A
Axel solo_traveller de
9
2026-03-19 via Nuitee
G
Goldberger couple sk
9
2026-03-19 via Nuitee
S
Sabine couple de
9
Alles bestens!
2026-03-19 via Nuitee
S
Siglinde couple de
8
Es hat uns so gut gefallen, dass wir mit einer kleinen Gruppe wieder in dem Hotel übernachten werden
Pros:

Das Frühstück war sehr vielfältig, das Badezimmer war sehr gut eingerichtet- ausreichend Licht, viel Ablagefläche- und der Blick aus dem Fenster zeigte die Orangerie.

2026-03-18 via Nuitee
C
Christoph couple de
7
2026-03-17 via Nuitee
G
Grit solo_traveller de
8
2026-03-17 via Nuitee
J
Jeyhun solo_traveller de
9
2026-03-16 via Nuitee
C
Cornelia family_with_children de
10
2026-03-15 via Nuitee
S
Stefan family_with_children de
8
War okay mit Potenzial nach oben
Pros:

Checken einfach. Betten gut.

Cons:

Nur Badewanne und ein Duschvorhang… naja Baumarktware.

2026-03-15 via Nuitee
A
Aleksandra solo_traveller pl
10
2026-03-15 via Nuitee
N
Nadine couple ch
8
Emplacement très pratique et chambre confortable
Pros:

Lits très confortables, possibilité de plonger la chambre dans le noir grâce aux rideaux occultants, chambre spacieuse, petite gym, hôtel bien situé

2026-03-15 via Nuitee
S
Skilars family_with_children de
8
Pros:

Schönes Hotel und sehr guter Service

2026-03-15 via Nuitee
M
Melanie couple de
8
Nettes Hotel mit sehr zuvorkommenden Mitarbeitern
Pros:

Die Lage ist unschlagbar wenn man ins Theater oder in die Otto Dix Ausstellung will.
Der Service, ob Rezeption, an der Bar oder im Frühstücksraum war extrem freundlich und aufmerksam!

2026-03-14 via Nuitee
M
Marina family_with_children fr
9
Impeccable
Pros:

La situation, la propreté, le calme et le parking.

2026-03-13 via Nuitee
D
Damir Berlin couple de
9
Nettes Personal, bequemes Bett, insgesamt angenehmer Aufenthalt
Pros:

Nettes Personal am Check-in Tresen und in der Bar sowie im Restaurant. Komfortables Bett. Vor dem Hotel gibt es kostenlosen Parkplätze auf der Strasse. Gutes Frühstück.

Cons:

Alles war soweit in Ordnung und den Erwartungen entsprechend. Nichts extravagantes oder sehr spezielles.

2026-03-12 via Nuitee
D
Daniel extended_group pl
10
2026-03-12 via Nuitee
R
Ramona family_with_children de
9
2026-03-12 via Nuitee
E
EDUARDO solo_traveller br
7
2026-03-11 via Nuitee