Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious and clean rooms
Cons:
Cigarette smells
Dirty bathroom
Outdated facilities

Categories

Cleanliness
7.55
Noted issues with cigarette smells and maintenance problems in bathrooms.
Service
9.05
Staff described as friendly, polite, and helpful.
Location
9.05
Positive remarks on accessibility and convenience.
Room Quality
8.05
Rooms are spacious and clean, but there are comments about some rooms being outdated.
Amenities
7.55
Limited amenities noted, with suggestions for improvement.
Value for Money
8.05
Price becoming comparable to higher-rated hotels.
Food and Beverage
8.55
Breakfast enjoyed, but lacking some expected options.
Overall Experience
8.55
Overall satisfaction, with some noteworthy issues affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:15

Property Description

Convenient Location
Located within walking distance of major attractions and public transport, Holiday Inn Parramatta offers easy access to the best of the area. Just a short drive from Sydney city centre and the airport, our hotel is the perfect base for your stay.

Luxurious Accommodation
Our spacious rooms are designed for your comfort, featuring modern amenities such as air conditioning, flat-screen TVs, and work desks. Upgrade to our One-Bedroom Suites for added luxury, including a spa bath, lounge area, and coffee machine.

Relaxing Amenities
Enjoy our outdoor heated swimming pool and jacuzzi, perfect for unwinding after a day of exploring. Stay connected with complimentary WiFi throughout the hotel and take advantage of secure car parking for a hassle-free stay.

Experience convenience, luxury, and relaxation at Holiday Inn Parramatta. Book now for an unforgettable stay!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Guests must be at least 18 years of age to check in to the property.

Please note that the property may offer a shuttle service to some local events. For further information please speak to reception to confirm availability and costs.

Please note that a AUD 200 credit card pre authorization will be required upon check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 20 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2463 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
A
Alan • couple • au
8
Reasonable.
Cons:

Room had dead cockaroach on floor when we entered.

2026-04-11 • via Nuitee
A
Alisa • family_with_children • au
8
Great, would stay again!
Pros:

Lovely property, clean good easy car parking.

Cons:

Location, little bit of a walk to CBD.

2026-04-10 • via Nuitee
P
Phill • couple • au
10
They are top of my list for staying in Parramatta
Pros:

The staff are excellent
So very helpful and friendly while maintaining professionalism in every interaction with every guest

Cons:

The damn pillows
They are just too much

2026-04-10 • via Nuitee
F
Fareena • family_with_children • nz
9
Pros:

Staff, facilities, breakfast and location were good

2026-04-10 • via Nuitee
A
Andrew • couple • au
7
Good
Pros:

Very convenient location, close to the metro station. Friendly staff. Restaurant available.

Cons:

No complimentary water provided!

2026-04-09 • via Nuitee
T
Tanika • family_with_children • au
8
2026-04-09 • via Nuitee
K
Kellie • family_with_children • au
4
Pros:

Buffet breakfast

Cons:

Bed uncomfortable and needing a deposit even though we'd already paid months in advance and it wasn't mentioned when booking.
Over priced h

2026-04-08 • via Nuitee
T
Therese • family_with_children • au
8
2026-04-08 • via Nuitee
Y
yanju • extended_group • cn
1
2026-04-07 • via Nuitee
A
Angedamo • solo_traveller • au
10
Clean spacious and friendly
Pros:

Beautiful friendly staff, nothing is a problem.clean fresh room and lovely breakfast

Cons:

Nothing I didn't like

2026-04-07 • via Nuitee
F
Fernandes • family_with_children • au
10
Pros:

Location
Facilities are good
You have to pay for water which is weird

Cons:

I had to pay for water 💧 to drink

2026-04-07 • via Nuitee
S
Shawn • family_with_children • au
10
Pros:

Great place

Cons:

No comment

2026-04-07 • via Nuitee
G
Gagandeep • family_with_children • au
9
2026-04-07 • via Nuitee
G
Gary • solo_traveller • au
8
Pros:

Frendly and helpful

2026-04-06 • via Nuitee
P
Peter • family_with_children • au
5
Pros:

Clean and close to event being attended with parking available

Cons:

Holding deposit taken from account and still being held over a week from stay with no resolution yet reached

2026-04-06 • via Nuitee
A
anisha • family_with_children • au
9
2026-04-05 • via Nuitee
W
Waheed • family_with_children • au
7
2026-04-05 • via Nuitee
S
Shane • family_with_children • au
10
Pros:

Staff were very helpful and polite.
Everything was clean.
Had easter egg hunt for kids.

2026-04-05 • via Nuitee
L
Lalith • family_with_children • in
8
Pros:

Location

Cons:

Plastic kettle and it was not clean also

2026-04-05 • via Nuitee
S
sharyn • family_with_children • au
10
Exceptional
Pros:

Staff are very friendly
Close to shopping centre and public transport. Room is clean and comfortable

2026-04-04 • via Nuitee