Courtyard Tampa Downtown

Hotels
Courtyard by Marriott
8.3 (421 reviews)
102 East Cass Street , Tampa , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
Cleanliness issues
Problems with amenities

Categories

Cleanliness
6.88
Multiple reviews mentioned cleanliness issues, such as dirty toilet seats and presence of mold.
Service
9.85
Consistently highlighted as excellent, with several staff members praised for their attentiveness and friendliness.
Location
9.89
Positive remarks about the excellent location near River walk and proximity to The Straz Center.
Room Quality
7.34
Critiques included an old air conditioning unit and uncomfortable mattresses.
Amenities
8.87
Valet and check-in services were well regarded; however, some amenities were lacking as per reviews.
Value for Money
7.83
Overall value is questioned in relation to room quality and cleanliness.
Food and Beverage
6.88
Issues with breakfast service despite it being included in the reservation.
Overall Experience
8.85
Mixed feelings based on positive service but significant issues impacting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:17

Property Description

Luxurious Amenities
This hotel in Tampa offers an outdoor pool, fitness centre, and barbecue facilities for guests to enjoy during their stay. The rooms are equipped with modern amenities such as flat-screen cable TV and coffee facilities, ensuring a comfortable and convenient experience.

Convenient Location
Located just 2.4 km from The Florida Aquarium and blocks away from the University of Tampa, this hotel is in the heart of downtown Tampa. With Amalie Arena and The Performing Arts Center-Tampa within walking distance, guests can easily explore the city's top attractions.

Comfortable Accommodations
The Courtyard Tampa Downtown provides well-furnished rooms with work desks and wired internet access, perfect for both leisure and business travelers. Experience a blend of relaxation and productivity in a prime location.

Book your stay now for an unforgettable Tampa experience at Courtyard Tampa Downtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 40 per day.

Location

Guest Reviews

8.3
Based on 421 reviews
Cleanliness: 6.88
Service: 9.85
Location: 9.89
Room Quality: 7.34
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.85
C
Carlos couple us
6
2026-02-12 via Nuitee
G
G2094STstevev Business
10
Best Business Travel Hotel in Tampa
Pros:

This is my go to Hotel when I travel for business to Tampa, which is at least once a month. Everyone is very nice and welcoming starting with Adrian and all the valet guys to Anastasia at the counter and April at the bistro. Service is alert exceptional. Great walking distance to everything great in Downtown.

2026-02-05 via Tripadvisor
S
Sunshine02718838543 Solo travel
10
New guy rocks
Pros:

Francisco was great helpful smart and sincere

2026-02-05 via Tripadvisor
E
Explore26120894634 Business
10
Super friendly!
Pros:

What a team of kind and friendly people! They made our stay extra special!

2026-01-23 via Tripadvisor
A
Amy family_with_children us
8
Pros:

Very close to University of Tampa and Straz Performance Center. River walk had easy access

Cons:

Pool was small with no direct sun. And no parking other than valet- public parking lot across street for a fee but very busy street to cross with luggage

2026-01-18 via Nuitee
T
Tracey couple us
5
We were there for the weekend so it was fine for what we needed
Pros:

The location was great and the staff was vey accommodating and kind

Cons:

Older hotel, smelled a bit had to change rooms. Amenities were not great

2026-01-15 via Nuitee
R
R3431PFdawnb Family
10
Great experience
Pros:

Had a great experience, staff was very helpful & friendly. Labryan & Adrian with the Valet service did a great job & helped us with tips about restaurants close by & travel tips through the city.

2026-01-06 via Tripadvisor
D
Darrell couple us
10
Pros:

Excellent location to River walk
Very clean
Great staff

Cons:

Nothing

2026-01-02 via Nuitee
A
aristeguieta extended_group ve
8
Muy bueno
Pros:

El Alojamiento está ubicado en un lugar espectacular, Las Habitaciones son cómodas y el Personal muy amable, hay un estacionamiento público enfrente muy bueno.

Cons:

El aire acondicionado es antiguo

2026-01-01 via Nuitee
J
johnbU4565OJ Friends getaway
10
Nice Stay in Tampa
Pros:

Nice rooms. Walk in shower was nice.
The valet parking service was really good. Check in was easy and friendly. Would recommend this hotel to visitors in Tampa.

2025-12-30 via Tripadvisor
M
MCABTravel family_with_children ec
10
2025-12-28 via Nuitee
M
Marie extended_group fr
6
RUN AWAY FROM THIS HOTEL
Cons:

The toilet seat was dirty and we did not had soap in the shower and not enough towels for the number of people in the room. We found ants in the bed.
They refuse to give us breakfast even tho it was included with our reservation and the staff gave us an attitude.
For this price you can find a way better hotel elsewhere.
DON’T GO THERE, YOU WILL BE DISAPPOINTED.

2025-12-28 via Nuitee
C
Carolyn couple us
7
2025-12-27 via Nuitee
D
Denise family_with_children us
10
2025-12-27 via Nuitee
G
GoPlaces65102863827 Family
10
Valet service
Pros:

During my visit, I interacted with Meikel and Labryan (LB), both of whom were outstanding. From my initial check-in experience, LB provided excellent customer service and gave clear instructions regarding valet parking and how it worked. Meikel also delivered exceptional service and made me feel welcome throughout my stay.

Thank you both for a memorable stay !

2025-12-21 via Tripadvisor
D
DonnaPerdue Couples East Chicago, Indiana
6
Underwhelming and disappointing!
Pros:

Went to see The Nutcracker at The Straz Center. Got a room for the night so we could relax before and after. Location was pretty ideal. Front staff and Valet (Adrian) was wonderful and courteous! Unfortunately, that’s where the compliments stop. Room was at first blink tidy, but having stayed at so many hotels around the country and in Europe, you learn what to look for and what to just ignore and forgive. Ignore the broken window shades, look for mold; black mold was grossly hiding under the foot step in the shower that you can’t see unless you’re sitting on the toilet. Lots of black mold around the VERY loud A/C unit. Didn’t see that till I pulled the shade back. That’s also when the dusty, musky smell of old curtains hit my nose. My husband told me to stop moving the curtains because the smell was wafting over to where he was standing by the bed. Ah, the bed; it needs a new mattress. There’s a sink hole in the middle! Went to plug my phone into a “real” wall outlet because the one in the nightstand didn’t work and found an area full of thick dust, receipts, a valet pass and a few other pieces of ephemeral. Based on my housekeeping experience, that looked like at least two years since it had been cleaned. I ignored the annoying dripping from the shower head that inconveniently PING’d on the metal drain plate continuously. Ignored the huge tear in the wallpaper by the sink and the badly weathered mirror.
Lastly, we doubt we’ll get those last four nights to earn platinum elite status for 2025; we have done so for 6 years and were shooting to get 10 years worth to earn the platinum status for life. Gold Elite status isn’t the best, but we do get late checkouts upon request. Last four Courtyard hotel stays, (Fredericksburg, VA, Tampa, FL, Baltimore, Md, and a smaller city in SC) were underwhelming with similar and sometimes worse conditions. Probably not going to earn that 10-year platinum status reward, as Marriott’s standards seem to be dropping year by year. In fact, independent hotels are kicking the pants off big brands! That seems more REWARDING than platinum anything with Marriott at this point!

2025-12-20 via Tripadvisor
2
201jacquelynr Family
10
Great service!
Pros:

LeBryan and Adrian treated us like family! Really enjoyed our stay and felt that we were very well cared for. Prompt valet service. Very professional and caring! Helped us with our car and belongings. We are grateful for all you helped us with!!!

2025-12-05 via Tripadvisor
W
willrO5401RJ Business
10
Amazing location and staff
Pros:

I had a perfect stay. The location downtown is excellent and conveniently near everything you’ll need. The staff were amazing too! And the valet was on-point. Timely and respectful of your vehicle. I was in town for business and had to come in and out constantly, Vincent in the valet showed an exceptional attention to detail and went above and beyond to connect and ensure our needs were met.

2025-11-26 via Tripadvisor
S
Sherida couple us
3
Very uncomfortable
Pros:

It was close to my sons apartment

Cons:

It felt run down. Also we were put in a handicap room which made me feel like I was showering in an assisted living home. I asked to be moved but they couldn’t accommodate me. I would not have booked the hotel if I knew I was going to be in that room
Also the water pressure in the shower was horrible

2025-11-17 via Nuitee
J
JaybirdGainesville Couples Gainesville, Florida
10
Worth coming back to
Pros:

Fantastic service from check-in to check-out. Attentive, extremely friendly and professional.
The “SnooZ” sound machine in the room was the perfect acoustic Hz for the best sleep I’ve had in a long time.

2025-11-15 via Tripadvisor