Sonesta Select Whippany Hanover

Hotels
Sonesta Hotels
7.9 (563 reviews)
157 Route 10 East , Whippany , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited breakfast options
Rude service
Rooms not well maintained

Categories

Cleanliness
7.1
Several reviews mentioned the rooms were clean, but there were complaints about filth.
Service
9.1
Staff was friendly in many reviews, although some negative experiences were noted.
Location
9.1
Repeated positive remarks about the location being excellent.
Room Quality
7.6
Rooms are described as comfortable, but some are dated.
Amenities
6.6
Limited amenities like breakfast options and no microwaves/fridges in rooms.
Value for Money
9.1
Good pricing for the location and services provided.
Food and Beverage
6.1
Reviews expressed significant dissatisfaction with breakfast offerings.
Overall Experience
8.5
Mixed experiences overall but generally a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:25

Property Description

Convenient Location and Amenities
The Sonesta Select Whippany Hanover, located just off Highway 10, offers easy access to downtown Manhattan. Guests can enjoy a 24-hour fitness center and convenient parking for a nominal fee.

Modern Rooms with Complimentary Wi-Fi
Stay connected with free wireless internet in all rooms at Sonesta Select Whippany Hanover. Each room is equipped with air conditioning and tea/coffee-making facilities for your comfort.

Dining Options and Additional Features
Start your day right with breakfast at The Commons featuring Starbucks coffee. Grab snacks and drinks from the on-site market. Take advantage of the 24-hour reception, media pods in the lobby, and spin bikes in the fitness center.

Book your stay at Sonesta Select Whippany Hanover for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note for each pet there's a fee of $75 per room per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

7.9
Based on 563 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 6.6
Value for Money: 9.1
Food and Beverage: 6.1
Overall Experience: 8.5
S
SYE couple us
7
2026-02-09 via Nuitee
O
Olga couple us
9
2026-02-08 via Nuitee
G
Geostew family_with_children us
9
2026-01-20 via Nuitee
N
Najiyyah couple us
10
2026-01-20 via Nuitee
D
Diane couple us
7
Adequate
Cons:

Breakfast was very sparce - bagels or Danish which had to be gotten by a Staff member. Not readily available to help yourself.

2026-01-20 via Nuitee
F
Farah solo_traveller us
5
Cons:

Stayed for 3 days - Requested room service on 2 days and reminded the staff of the request but never got any room service for the whole stay.

2026-01-19 via Nuitee
T
Toni couple us
5
It was responsibly priced.. and convenient to our family
Pros:

It was clean and close to our family

Cons:

Our bed was not made properly. Did not have a fitted sheet on top of the mattress.. was just regular sheet and keep moving off mattress. Only 1 wash cloth. And just 2 towels

2026-01-19 via Nuitee
G
Gelin family_with_children us
4
Cons:

Poor breakfast

2026-01-19 via Nuitee
P
Penelope family_with_children us
8
It was okay, You have to pay for breakfast when u book. I got tea and coffee which was already $9
Pros:

I like the hotel was close to my destination. the Bed was comfortable, the room opened to the garden which was nice it I had to stay longer.

Cons:

My son mentioned he wanted to go to the bathroom in the lobby but it was not clean.

2026-01-19 via Nuitee
A
Amylynn solo_traveller us
8
Pros:

Staff were all very friendly, especially the people at the desk

2026-01-19 via Nuitee
N
Nancie family_with_children us
7
Pros:

Location was my goal. The bed was very comfortable.
But no microwave or frig....down by lobby.

Cons:

No frig or microwave except by lobby. By the time I settle in I don't want to go downstairs to heat my food and go back upstairs. Just my quirk.

2026-01-03 via Nuitee
M
Michele family_with_children us
8
Bad start, better experience during stay.
Pros:

Mostly, the staff was pretty friendly and helpful. The location and the quietness of the room location. And I had had a good experience one time before.

Cons:

When I went to make a reservation initially in person, I waited in an empty lobby for about ten minutes. When the person finally showed up, I felt like I was a burden and left. There was no kind greeting from the curly, browned hair younger girl. I've had happier responses from people at a funeral. She also was there to take my room keys at the end of my visit. She either needs more training on customer care, or she isn't a good fit.

2026-01-03 via Nuitee
O
olivia extended_group fr
8
Bon rapport qualité prix et bon emplacement
Pros:

L’emplacement pour une nuit était appréciable, et la chambre confortable.

Cons:

Une rénovation de la salle de bain serait appréciable

2026-01-02 via Nuitee
E
Estarlin Jose couple us
1
2026-01-01 via Nuitee
S
Steven solo_traveller gb
6
Pros:

Arrived to be told internet was down with no ETA for fixing .....

Rooms are a bit dated. But clean/secure etc.

On the Saturday night arrived back at around 8pm to find a full blown party going on in several rooms in same corridor ..... 10pm they were eventually told to quite it down/left (made sure to make plenty of noise early as I left .......

Cons:

Internet - while not their fault - looks like it had been down for a few days - notification, and then the chance to rebook would have been preferable.

2025-12-31 via Nuitee
K
Kisha couple us
1
Stay clear away from here
Pros:

The manager is very rude and needs to be replaced

Cons:

They say all the rooms is non-smoking in the room smell like smoke. The faculty is very disrespectful at the front desk.

2025-12-31 via Nuitee
J
Jason extended_group us
10
Friendly Staff
Pros:

Room was clean and comfortable

2025-12-30 via Nuitee
R
Rupeck family_with_children us
1
Terrible hotel
Pros:

Nothing

Cons:

We paid for Continental breakfast to be included with our stay, we called to find out what time breakfast was, they told us 7-9. When we walked to where breakfast should be there was no breakfast to be found. They told us they had frozen bagels and coffee. That is not a Continental breakfast, the staff offered us coffee and my mother and mother in-law said they would take a cup. They waited 40 minutes for a cup of coffee, we were ready to leave by that time and had to be out the door. Also the rooms were filthy, not the cleanliness you would expect from a hotel.

2025-12-29 via Nuitee
R
Rupeck family_with_children us
1
2025-12-29 via Nuitee
H
Hintsakerstos Gardew family_with_children za
1
Cons:

The reason am giving you this result
Am discomfort the way you treated me
I have been in this property in d/t place it was good but right now am not happy with you.
Customer all the time I have comfort but you guys are not good.

2025-12-28 via Nuitee