Courtyard Houston Westchase

Hotels
•
Courtyard by Marriott
8 (542 reviews)
9975 Westheimer Road , Houston , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly and helpful staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
5.5
Multiple reviews indicate issues with cleanliness, including a dirty room and a cockroach.
Service
9.5
Overall positive feedback about staff friendliness, with specific praise for customer service by Cindy.
Location
9
Convenient location with access to amenities within walking distance.
Room Quality
8
Comfortable bed mentioned, but issues with cleanliness and maintenance noted.
Amenities
7.5
Amenities available, but some interruptions and lack of specific services noted.
Value for Money
8.5
Some reviews suggest good value, while others imply issues with pricing and charges.
Food and Beverage
7.5
Breakfast described as expensive for the quality, but overall satisfactory.
Overall Experience
8.5
Mixed experiences reported but overall satisfaction expressed, especially regarding staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:46

Property Description

Modern Hotel with Great Amenities

Convenient Location: Situated just a 3-minute drive from Memorial City Mall in Houston, Courtyard Houston Westchase offers easy access to shopping and entertainment.

Wellness Facilities: The hotel boasts a well-equipped gym with cardio equipment and free weights, perfect for guests looking to stay active during their stay. Additionally, unwind and rejuvenate in the hot tub available on-site.

Delightful Dining Options: Start your day right with a delicious breakfast buffet of American meals at The Courtyard Café.

Book your stay at Courtyard Houston Westchase now to enjoy these fantastic amenities and more!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 6.50 per day.

Location

Guest Reviews

8
Based on 542 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
P
Peter • solo_traveller • us
8
It was a great stay but there was a roach in my room. I saw it at night but it ran and then when I o
Pros:

Good choice of items

Cons:

NA

2026-02-11 • via Nuitee
P
Peemchaya • couple • us
9
2026-01-31 • via Nuitee
J
Jason • couple • us
10
I had a very nice enjoyable state. I will definitely book again with this place.
Pros:

Very quiet, very private, clean, friendly staff easy to book

Cons:

The directions to the rooms

2026-01-30 • via Nuitee
H
Haider • family_with_children • us
3
2026-01-28 • via Nuitee
S
STACY • couple • us
10
2026-01-22 • via Nuitee
T
Tim • couple • us
8
2026-01-22 • via Nuitee
T
Tytiana • couple • us
1
Worst hotel I’ve ever stayed at!
Pros:

Absolutely NOTHING was to like about this place.

Cons:

Strong disturbing smell soon as you walk in the door of the lobby. The room also had an old smelly smell had to spray room spray to try to cover the smell. Went out came back and there was a huge roach in the middle in the floor. Had to checkout immediately location should honestly be shut down.

2026-01-19 • via Nuitee
K
Kenneth • extended_group • us
4
Cons:

The check in staff, changed my booking amount from 79plus tax to 139, this without informing me at all,
At check in they use a simple sign here little box and you dont recive a recite,, didnt get the email they said I was going to get with recite attached.
A from of fraud at ck in,,
Ken

2026-01-19 • via Nuitee
A
Ashley • couple • us
1
2026-01-19 • via Nuitee
L
LaTonya • solo_traveller • us
3
Cons:

The hotel is subpar in comparison to the traditional Marriott Courtyard standard. They were roaches in the room and the bed had bedbugs in it. The entire layout of the room is not like the typical Marriott Courtyard. I would not stay there again and definitely not recommend it to other guests.

2026-01-19 • via Nuitee
V
Vianney • extended_group • ga
7
très bon séjour
Pros:

le service était réalisé tous les deux jours, la propreté des chambres, la réception des client était parfaite, le lunch du matin, l'emplacement du séjour était très bien et confortable. il y'avait de l'eau chaud et un centre commercial à 2min.

Cons:

Pendant les nuits, du fait du plancher en bois, lorsque les autres clients se déplaçaient, on pouvait entendre le bruit de pas qui pouvaient vite devenir gênant.

2026-01-19 • via Nuitee
M
Michael • extended_group • us
7
2026-01-19 • via Nuitee
E
Eddie • solo_traveller • us
10
It was a beautiful experience
Pros:

Everything

Cons:

NA

2026-01-19 • via Nuitee
M
Maranda • couple • us
3
The place had a terrible smell and roach spotting a.
Pros:

The first room they tried to give us smelled like dog and urine. We finally got settled in another room. After day two we seen a roach crawling and was totally disturbed and disgusted. When I stayed here before I didn’t experience these problems which made me return. Moving forward I do not feel comfortable staying at a place that has roaches.

Cons:

Roaches and the smell was horrible

2026-01-19 • via Nuitee
S
Sikiru • extended_group • us
10
Keep it up
Pros:

Not Applicable

Cons:

Not applicable

2026-01-19 • via Nuitee
B
Bruno Romaric • extended_group • ga
7
J’ai passer un très beau séjour à Houston.
Pros:

L’hôtel est très bien situé. Le personnel est très accueillant. Les chambres sont agréables, avec des lits offrant un très bon sommeil.

Cons:

Le design qui est ancien. Le plancher en bois laisse passer le bruit, et le client du dessus marchait dans sa chambre très tard la nuit, ce qui me dérangeait beaucoup.

2026-01-19 • via Nuitee
N
Neelam • solo_traveller • us
6
2026-01-15 • via Nuitee
F
Francis • solo_traveller • us
8
2026-01-13 • via Nuitee
O
Omer • couple • tr
7
2026-01-13 • via Nuitee
Q
Quanika • couple • us
9
Pros:

The property was well kept both on the inside and outside. I was impressed with the room and how clean and prepared it was. The room rate was a good cost. Although the option of complementary breakfast would have been great, as I've had at other hotel brands when I visit Houston. The front desk staff was nice and professional as well.

2026-01-10 • via Nuitee