Courtyard Houston Westchase

Hotels
•
Courtyard by Marriott
8 (554 reviews)
9975 Westheimer Road , Houston , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly and helpful staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
5.5
Multiple reviews indicate issues with cleanliness, including a dirty room and a cockroach.
Service
9.5
Overall positive feedback about staff friendliness, with specific praise for customer service by Cindy.
Location
9
Convenient location with access to amenities within walking distance.
Room Quality
8
Comfortable bed mentioned, but issues with cleanliness and maintenance noted.
Amenities
7.5
Amenities available, but some interruptions and lack of specific services noted.
Value for Money
8.5
Some reviews suggest good value, while others imply issues with pricing and charges.
Food and Beverage
7.5
Breakfast described as expensive for the quality, but overall satisfactory.
Overall Experience
8.5
Mixed experiences reported but overall satisfaction expressed, especially regarding staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:46

Property Description

Modern Hotel with Great Amenities

Convenient Location: Situated just a 3-minute drive from Memorial City Mall in Houston, Courtyard Houston Westchase offers easy access to shopping and entertainment.

Wellness Facilities: The hotel boasts a well-equipped gym with cardio equipment and free weights, perfect for guests looking to stay active during their stay. Additionally, unwind and rejuvenate in the hot tub available on-site.

Delightful Dining Options: Start your day right with a delicious breakfast buffet of American meals at The Courtyard Café.

Book your stay at Courtyard Houston Westchase now to enjoy these fantastic amenities and more!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 6.50 per day.

Location

Guest Reviews

8
Based on 554 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
J
James • solo_traveller • us
7
2026-03-24 • via Nuitee
S
Sohail • couple • us
7
2026-03-21 • via Nuitee
B
Belinda • couple • us
1
Very disappointed and not satisfied. I didn’t feel comfortable at room.
Pros:

Picture from online was was nothing like room, bedding and sheets had stains. Room was very out updated and not clean. I was very disappointed and not satisfied.

Cons:

Update hotel and get new bedding and furniture

2026-03-19 • via Nuitee
G
Gui • family_with_children • us
10
Pros:

Everything was great

Cons:

Everything

2026-03-16 • via Nuitee
V
Vonda • couple • us
8
2026-03-15 • via Nuitee
M
Mitchell • couple • us
8
2026-03-09 • via Nuitee
N
nigatu • couple • us
10
2026-03-05 • via Nuitee
D
Deonte • extended_group • us
4
There was no breakfast for any of the guests
Pros:

There was no breakfast for any of the guests

Cons:

There was no breakfast for any of the guests

2026-03-05 • via Nuitee
D
Daniela • solo_traveller • au
10
2026-02-27 • via Nuitee
D
Daniela • solo_traveller • au
10
2026-02-27 • via Nuitee
R
ricardo • solo_traveller • us
4
The door kept jamming, and I had to force it open almost every time I came back to the hotel. There were moments I hones
Pros:

Location

2026-02-23 • via Nuitee
P
Peter • solo_traveller • us
8
It was a great stay but there was a roach in my room. I saw it at night but it ran and then when I o
Pros:

Good choice of items

Cons:

NA

2026-02-11 • via Nuitee
P
Peemchaya • couple • us
9
2026-01-31 • via Nuitee
J
Jason • couple • us
10
I had a very nice enjoyable state. I will definitely book again with this place.
Pros:

Very quiet, very private, clean, friendly staff easy to book

Cons:

The directions to the rooms

2026-01-30 • via Nuitee
H
Haider • family_with_children • us
3
2026-01-28 • via Nuitee
S
STACY • couple • us
10
2026-01-22 • via Nuitee
T
Tim • couple • us
8
2026-01-22 • via Nuitee
M
Maranda • couple • us
3
The place had a terrible smell and roach spotting a.
Pros:

The first room they tried to give us smelled like dog and urine. We finally got settled in another room. After day two we seen a roach crawling and was totally disturbed and disgusted. When I stayed here before I didn’t experience these problems which made me return. Moving forward I do not feel comfortable staying at a place that has roaches.

Cons:

Roaches and the smell was horrible

2026-01-19 • via Nuitee
T
Tytiana • couple • us
1
Worst hotel I’ve ever stayed at!
Pros:

Absolutely NOTHING was to like about this place.

Cons:

Strong disturbing smell soon as you walk in the door of the lobby. The room also had an old smelly smell had to spray room spray to try to cover the smell. Went out came back and there was a huge roach in the middle in the floor. Had to checkout immediately location should honestly be shut down.

2026-01-19 • via Nuitee
K
Kenneth • extended_group • us
4
Cons:

The check in staff, changed my booking amount from 79plus tax to 139, this without informing me at all,
At check in they use a simple sign here little box and you dont recive a recite,, didnt get the email they said I was going to get with recite attached.
A from of fraud at ck in,,
Ken

2026-01-19 • via Nuitee