Red Roof Inn New Orleans - Westbank

Absolutely Disgusting – Do Not Stay Here! ⭐☆☆☆☆

This was by far the dirtiest hotel I’ve ever stepped foot in. You could literally see where the floors hadn’t been swept, and my shoes were sticking to the floor just walking into the room. The refrigerator was filthy inside and out, and there were stains on absolutely everything — the sheets, the comforter, even the furniture. The blankets and sheets were so heavily stained it was impossible to feel clean or comfortable.

The bathroom was just as bad — the bathtub was stained and had cigarette burns all around it. There were even pieces of a Brillo pad left in the drawers, like someone had halfheartedly tried to clean and gave up. The worst part? There were mushrooms growing out of the ceiling. That’s how bad the moisture and neglect were.

To top it all off, the door had a visible gap where it didn’t fit the frame, so you could literally see into the room from the outside. The latch lock was broken. NOT SAFE!

The check in was ok it was very quiet but the stairway area smelled like hot urine and people was trying to get in our room so I had to call the office on them.

The room was filthy. The whole experience made me feel dirty. They had roaches in the room. The tub/shower and toilet were filthy.

Horrible

The worst Inn. Totally unclean, AC not working, TV not working, stained towels. Crawling critters will not make you sleep at all. There is almost an inch space under the door so all the dust and insects get in. Tons of empty beer cans scattered all over the grounds. Expedia should be ashamed to have been associated with this Inn.

The toliet would flush right

It was nicev

This place has bugs!!! Do not stay here!

The price was very reasonable the stay was comfortable I had no problems with the staff or other people that was staying

I think the pictures explain it quite clearly. However, while the sheets were clean, it felt as though it is a "no-tell hotel". I was on such a tight timeline I had absolutely no possibility of finding suitable lodging. Upon arrival I refused to enjoy a bath. Instead, I took the fastest shower possible, then washed my feet at the sink. I'm sure if Red Roof corporate visited this hotel it would be found to be such an embarrassment it would be severely sanctioned and removed from it's portfolio.

This place is horrible. Period. There was mold all over in my room. I tried to get a refund and show them pictures of the mold so that they would clean it up and they locked me out of the office!! They really need the health department to go inspect the rooms before someone gets deathly sick

This hotel is roach invested none of the air conditioners work properly. And the staff rude gʻ

Don't stay there, you will regret it.

The Owner Staff were very polite. I noticed from the lobby setting and the room that the property needs to be updated it looks old and some of the rooms smell like smoke. I didn’t feel comfortable staying. I re-booked to another Hotel the pictures on the website are not current .

Pool was closed

The whole stay was just awful, we booked because it stated there was a pool. When we arrived the pool was changed locked, the cable was off and Wi-Fi did not work. It the room was nasty, had holes in the wall to the point you can hear directly what was going on in the next room. Crackheads walked the premises as if it was a detox house. Will NEVER BOOK THERE AGAIN‼️

the room was DIRTY. like they don't even sweep. the AC was off when we got there and it didnt even cool the room because the door had an opening on top. the bathroom needs renovation asap. the bathroom door was locked and they didnt even have a key for it

There are no irons in the room & no coffee pots.

We got to the room and from a far everything looked okay so we went 10 minutes up the road to get food and went back to the hotel to eat our food and my sons father went to throw some trash away and when the garbage can moved tiny nasty roaches came out of the corner wall. So he went back up front and asked if we could get a refund and while he was gone my 7 year moved the blanket at the bottom of the bed and more tiny nasty roaches came out of the bed frame so I got up quickly packed our belongings and walked with my son outside to wait for his dad to get back from speaking with the front desk. When he got back he told me that the front desk told him that since we had been there an hour they won’t refund our 154 dollars for two rooms for one night. So if u and anyone else are thinking of going there don’t. You will be very disappointed and my opinion they should be shut down. I wouldn’t even let my dog stay there.

No breakfast... Pool closed... Dirty room