Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Good breakfast
Cons:
Small rooms
Inconsistent service
High parking fees

Categories

Cleanliness
7.48
Some guests mentioned that the rooms were small and outdated, impacting their overall impression.
Service
8.45
Several reviews highlighted the excellent service from the staff.
Location
8.99
The location was frequently praised as being excellent and convenient.
Room Quality
6.94
Multiple comments indicated that rooms were small and not well managed, affecting comfort.
Amenities
7.97
Facilities like the pool and breakfast service were generally well-received.
Value for Money
7.43
Guests had mixed feelings about value; while some appreciated it, others felt it could improve.
Food and Beverage
8.48
Breakfast was consistently praised for being excellent and diverse.
Overall Experience
7.45
Guests had a mix of good experiences but also noted several frustrating aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:06

Property Description

Central Location near Attractions
Located next to Maple Leaf Gardens in downtown Toronto, Holiday Inn Toronto Downtown Centre offers easy access to Eaton Centre and CN Tower. Just a short walk to the University of Toronto campus, our hotel is the perfect choice for both leisure and business travelers.

Comfortable Rooms with Modern Amenities
Our guest rooms feature free WiFi, flat-screen TVs, mini-fridges, work desks, in-room safes, and coffee makers. Whether you're here for work or leisure, we ensure a comfortable stay with all the necessary amenities at your fingertips.

Dining and Recreation Options
Indulge in delicious meals at The Carlton restaurant or unwind with a drink at Thirty Bar. Stay active at our gym, take care of business at the business centre, or host events with our meeting facilities and concierge services.

Book your stay at Holiday Inn Toronto Downtown Centre for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 12921 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.45
D
David • solo_traveller • ca
7
Adequate with great staff.
Pros:

Clean and remodeled room.

Cons:

Great restaurant...but read your bill .20 % iscount was not applied to one of our meals.

2026-04-25 • via Nuitee
N
Natalie • couple • ca
7
2026-04-24 • via Nuitee
S
soheil • family_with_children • ir
6
Cons:

Everything was perfect, except for the water which has stopped !

2026-04-24 • via Nuitee
D
denis • solo_traveller • ie
7
2026-04-24 • via Nuitee
R
Rémy • solo_traveller • ca
8
2026-04-23 • via Nuitee
K
kelsey • couple • ca
9
2026-04-22 • via Nuitee
P
Paul • extended_group • gb
8
2026-04-22 • via Nuitee
F
Frances • solo_traveller • ca
7
Pros:

Location was great

Cons:

Water issues, no hot water in the morning

2026-04-21 • via Nuitee
N
Nicole • solo_traveller • ca
10
2026-04-21 • via Nuitee
M
Menjo • couple • ca
10
2026-04-20 • via Nuitee
N
Nigel • couple • ca
8
Would recommend this site for price location closeness to downtown amenities
Pros:

Location staff security and cleanliness

Cons:

Size of room

2026-04-20 • via Nuitee
J
Jullie Coelho Soares • couple • br
10
2026-04-20 • via Nuitee
S
spicer • solo_traveller • ca
8
Cons:

Ther was no INCLUSIVE breakfast

2026-04-19 • via Nuitee
C
Courtney • family_with_children • ca
8
2026-04-19 • via Nuitee
P
Pablo • solo_traveller • ca
8
2026-04-19 • via Nuitee
R
Robert • couple • ca
6
The bed was lumpy and uncomfortable. For the rest the hotel was OK
Pros:

Ok. No more

2026-04-19 • via Nuitee
H
Hassan • solo_traveller • ca
9
2026-04-19 • via Nuitee
G
Guy • couple • ca
8
2026-04-19 • via Nuitee
M
Manrico Rosati • extended_group • it
8
2026-04-17 • via Nuitee
E
Emily • couple • ca
8
Pros:

It was clean and modern

Cons:

Staff didn’t explain things to us(ex. Front desk gave us our key cards but never told you how to use them or what room/ floor we were in) they just gave us the keys and said go to elevator

2026-04-17 • via Nuitee