Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Good breakfast
Cons:
Small rooms
Inconsistent service
High parking fees

Categories

Cleanliness
7.48
Some guests mentioned that the rooms were small and outdated, impacting their overall impression.
Service
8.45
Several reviews highlighted the excellent service from the staff.
Location
8.99
The location was frequently praised as being excellent and convenient.
Room Quality
6.94
Multiple comments indicated that rooms were small and not well managed, affecting comfort.
Amenities
7.97
Facilities like the pool and breakfast service were generally well-received.
Value for Money
7.43
Guests had mixed feelings about value; while some appreciated it, others felt it could improve.
Food and Beverage
8.48
Breakfast was consistently praised for being excellent and diverse.
Overall Experience
7.45
Guests had a mix of good experiences but also noted several frustrating aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:06

Property Description

Central Location near Attractions
Located next to Maple Leaf Gardens in downtown Toronto, Holiday Inn Toronto Downtown Centre offers easy access to Eaton Centre and CN Tower. Just a short walk to the University of Toronto campus, our hotel is the perfect choice for both leisure and business travelers.

Comfortable Rooms with Modern Amenities
Our guest rooms feature free WiFi, flat-screen TVs, mini-fridges, work desks, in-room safes, and coffee makers. Whether you're here for work or leisure, we ensure a comfortable stay with all the necessary amenities at your fingertips.

Dining and Recreation Options
Indulge in delicious meals at The Carlton restaurant or unwind with a drink at Thirty Bar. Stay active at our gym, take care of business at the business centre, or host events with our meeting facilities and concierge services.

Book your stay at Holiday Inn Toronto Downtown Centre for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 12942 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.45
F
Frank • solo_traveller • ca
1
2026-05-16 • via Nuitee
M
Marya • extended_group • ca
8
Pros:

It had parking on site. Easy to access subway to attend blue jays game

2026-05-16 • via Nuitee
J
Joanne • family_with_children • ca
8
2026-05-15 • via Nuitee
G
Graziano • solo_traveller • br
8
Pros:

Localização central, próximo estação metrô. Da pra fazer tudo a pé. Café da manhã estava mto bom, com frutas frescas. Atendimento do pessoal mto bom. Fomos no bar a noite e fomos mto bem atendidos. Ficamos uma noite.

Cons:

Preço salgado pelo tamanho do quarto. Achamos pequeno e com conforto acústico não muito bom. 4 andar da pra ouvir a rua durante a noite e qualquer barulho nos corredores e quartos ao lado.

2026-05-15 • via Nuitee
S
Sam • extended_group • ca
10
2026-05-15 • via Nuitee
J
Jean-Claude • family_with_children • fr
6
Hôtel bien placé mais extrêmement bruyant
Pros:

Chambre assez grande et hôtel bien placé

Cons:

Chambre très bruyante (soufflerie extérieure très bruyante) et les personnes s'occupant du ménage faisaient du bruit à n'importe quelle heure du jour et de la nuit (passe avec chariot à 3h du mat dans le couloir 😡)

2026-05-15 • via Nuitee
A
Al-Idrisi • couple • ca
9
2026-05-15 • via Nuitee
S
Silvia • couple • cr
8
2026-05-14 • via Nuitee
A
Allen • couple • ca
4
it served the purpose
Pros:

First room was terrible. Second room was average.

Cons:

we asked to change rooms and they couldn't do until the next night

2026-05-14 • via Nuitee
G
Giampiero • solo_traveller • it
9
2026-05-14 • via Nuitee
J
Jean • family_with_children • fr
8
L’hôtel est très bien situé, chambre confortable et petit déjeuner copieux.
Pros:

La proximité de l’hôtel avec les points de visite, la chambre était confortable. Nous avons apprécié les petites bouteilles d’eau dans notre chambre chaque jour.
Le petit déjeuner était copieux seul point négatif les boissons chaud pas de chocolat chaud ni de cappuccino.
Le personnel était très souriant et à l’écoute .

Cons:

Nous aurions apprécié avoir des peignoirs pour la piscine.
Pas de boisson soft au bar le soir uniquement de la vente alcoolisée quel dommage.

2026-05-13 • via Nuitee
G
Gabriel • extended_group • co
10
2026-05-13 • via Nuitee
D
Delphine • couple • fr
6
Cons:

Trop bruyant ! Bruit des voitures mais surtout de la climatisation qui n’a pas pu s’éteindre

2026-05-13 • via Nuitee
V
Vaillancourt • extended_group • ca
7
Pros:

Propreté

Cons:

Matelas et dimension de la chambre

2026-05-12 • via Nuitee
D
Deniell • solo_traveller • ca
10
2026-05-12 • via Nuitee
A
Alice • extended_group • sg
10
Pros:

It has laundry machines, 2 nos of dryers and washers

2026-05-12 • via Nuitee
A
Alvin • solo_traveller • pr
10
2026-05-12 • via Nuitee
S
Sager • family_with_children • ca
8
very enjoyable
Pros:

the $28.00 breakfast was a little high for the amount and variety offered
other than that we were satisfied with the overall services we recieved/.,

Cons:

other than the high price for the breakfast everything was great

2026-05-12 • via Nuitee
M
Mina K • solo_traveller • py
7
Pros:

Excelente ubicacion
Y reposición diaria de agua embotellada

Cons:

Tamaño de la habitacion

2026-05-12 • via Nuitee
M
MacLellan • solo_traveller • ca
10
2026-05-12 • via Nuitee