Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Good breakfast
Cons:
Small rooms
Inconsistent service
High parking fees

Categories

Cleanliness
7.48
Some guests mentioned that the rooms were small and outdated, impacting their overall impression.
Service
8.45
Several reviews highlighted the excellent service from the staff.
Location
8.99
The location was frequently praised as being excellent and convenient.
Room Quality
6.94
Multiple comments indicated that rooms were small and not well managed, affecting comfort.
Amenities
7.97
Facilities like the pool and breakfast service were generally well-received.
Value for Money
7.43
Guests had mixed feelings about value; while some appreciated it, others felt it could improve.
Food and Beverage
8.48
Breakfast was consistently praised for being excellent and diverse.
Overall Experience
7.45
Guests had a mix of good experiences but also noted several frustrating aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:06

Property Description

Central Location near Attractions
Located next to Maple Leaf Gardens in downtown Toronto, Holiday Inn Toronto Downtown Centre offers easy access to Eaton Centre and CN Tower. Just a short walk to the University of Toronto campus, our hotel is the perfect choice for both leisure and business travelers.

Comfortable Rooms with Modern Amenities
Our guest rooms feature free WiFi, flat-screen TVs, mini-fridges, work desks, in-room safes, and coffee makers. Whether you're here for work or leisure, we ensure a comfortable stay with all the necessary amenities at your fingertips.

Dining and Recreation Options
Indulge in delicious meals at The Carlton restaurant or unwind with a drink at Thirty Bar. Stay active at our gym, take care of business at the business centre, or host events with our meeting facilities and concierge services.

Book your stay at Holiday Inn Toronto Downtown Centre for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 13124 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.45
G
Giulia • solo_traveller • it
8
Da migliorare
Pros:

Pulizia costante, saponi e creme Dove molto buone e personale cordiale anche per avere bottigliette d'acqua. Letti comodissimi! Palestra ottima anche se un po' scomodo dover passare dalla piscina per arrivare in palestra con un bel pericolo di scivolamento

Cons:

La camera era costretta per 3 persone e purtroppo ogni tanto si sentiva odore di marijuana (forse c'era il ricircolo tra le varie stanze)-da attenzionare.
Alla reception lenti soprattutto al check in, ma comunque cordiali.

2026-06-27 • via Nuitee
T
Thompson • solo_traveller • ca
10
2026-06-27 • via Nuitee
L
Lopez • solo_traveller • pa
9
Una buena ubicación
Pros:

Está limpio

Cons:

Nada

2026-06-25 • via Nuitee
S
Stuart • solo_traveller • gb
10
Very good
Pros:

The staff were very nice and hotel had nice faciltiies. Room clean and housekeeping staff were excellent.

Cons:

Na

2026-06-25 • via Nuitee
G
Gianmarco • solo_traveller • gb
8
2026-06-24 • via Nuitee
S
Samantha • couple • ca
9
Pros:

Location is perfect, staff were amazing, room clean

Cons:

Facing street was loud, rooms small when you need to set up crib takes most of the room

2026-06-23 • via Nuitee
B
burhan • solo_traveller • pk
9
Pros:

The ambiance

2026-06-23 • via Nuitee
A
Ana Lorena • couple • pa
10
2026-06-23 • via Nuitee
D
Derek • family_with_children • ca
5
Ok but the value doesn’t match the price tag
Pros:

The location was perfect for what we were in town for and there was lots to do within walking distance.

Cons:

The hotel didn’t match the price whatsoever - way over valued. The beds were so uncomfortable, very soft, extremely tiny and the room was nothing special. I’ve stayed in hotels that have been superior for less money, won’t stay here again.

2026-06-22 • via Nuitee
J
Juan Mariano • solo_traveller • ar
9
Excelente
Pros:

Ubicación, personal atento

Cons:

Nada

2026-06-22 • via Nuitee
M
Marcelo • couple • br
9
Excelente. Funcionários do hotel muito atenciosos, excelente localização e excelentes acomodações.
Pros:

Funcionários muito educados. É o ponto forte do Hotel. Outro ponto forte é a localização.

Cons:

A máquina de café apresentou alguns problemas de funcionamento. O controle de temperatura também estava com problemas e não funcionou de forma apropriada.

2026-06-21 • via Nuitee
J
Jérémie • solo_traveller • ca
8
2026-06-20 • via Nuitee
A
AJ • solo_traveller • ca
7
Pros:

Very convenient location. Easy to get to.

2026-06-20 • via Nuitee
S
Stoker • solo_traveller • au
10
2026-06-20 • via Nuitee
G
glendonp2017 • Friends getaway • Toronto, Ontario
10
Great short stay
Pros:

Stayed here for 2 nights while friends from France were in town. Stayed in room 610. It was very small but I loved it has obviously been refurbished recently. The bed was nice. Pumped but so much. Everything was fresh n clean. Bathroom was small but functional. The free water and personal items in the bathroom were a nice touch. I'd definitely stay here again

2026-06-19 • via Tripadvisor
K
Karima • couple • ca
9
Bon séjour belle expérience
Pros:

L’emplacement
La piscine
Le personnels

2026-06-18 • via Nuitee
F
Fraher • solo_traveller • ie
7
Pros:

Great location and staff were very helpful

Cons:

Bathroom wasn't completely clean, dirt/hair in the shower

2026-06-18 • via Nuitee
C
Cassidy • couple • ca
8
Great stay! Clean room with extremely comfortable bed and good location.
Pros:

Extremely comfortable bed and bedding.

2026-06-17 • via Nuitee
E
Eugene • solo_traveller • ca
10
2026-06-17 • via Nuitee
E
Evgeny • extended_group • il
9
2026-06-16 • via Nuitee