Wingate by Wyndham Cedar City

The staff were friendly and helpful. Check-in was smooth. The room was big and comfortable.

Good clean place for sleeping.

Everything

Older hotel that is need of modernization. Friendly staff. 1 mile from SUU

Staff was very friendly

All good, the air conditioner was not that great in our room but it was better in other rooms, but it was cool at night so not bad.

It was wonderful

Was good for the price

The only thing I would like to see change is to have no carpet or rugs in the room. Other than that, we were on the bottom floor it was quiet and we slept great. There was enough towels. It was clean no other complaint

Staff is friendly

Clean, well kept, great staff.

Hot breakfast was wonderful start to the days.

The hotel was fine, nice and clean. Very friendly check in, but the towels were very tattered and old. I didn't expect luxury, but they need to invest in new towels. Would be a big improvement.

We booked this hotel the same day because we thought it would be fun to take our kids to a hotel to swim and have a little overnight getaway. We drove 3 hours away. When we arrived the place looked so run down. Nothing like any of the pictures shown. AFTER the lady at the front checked us in, she said “unfortunately, for safety reasons, we had to close down our pool yesterday.” We were so disappointed since that was our only reason we booked the hotel. We asked for a refund and they said that since we booked through Hotels.com, we would have to go through hotels.com to get us a refund. We quickly called hotels.com. We were told from hotels.com that they would get ahold of the hotel and ask for their approval so they could issue us a refund. We found another hotel that was 40 more minutes away (hotels in cedar city were all booked) and we drove there. We called to make sure the pool was working and they assured us that it was, so we booked it. Meanwhile, hotels.com messaged me a couple of times saying that they are still working on getting ahold of the Wingate hotel about getting us our refund. I heard back 24 hours later via email saying that they were unable to get approval from Wingate’s manager and would not be issuing us a refund. We had to pay for 2 hotels in 2 different cities and drive all around. So expensive. This was the worst display of customer service and false advertising on both Wingate by Wyndham Cedar City and Hotels.com. Very disappointed in both companies.

We really enjoyed our stay at this property. It is close to gas, car wash, shopping, dining and super easy access to I-15. It's a quick 5 minute drive to SUU campus and the Shakespeare Festival. Breakfast every morning was well-stocked. Thank you!

Breakfast was good and fresh.

The room was great, the only reason I gave three stars instead of four or five is because we could not get adjoining rooms. It is advertised but this hotel has NO adjoining rooms. Those rooms were one of the main reasons I booked only to find out it actually wasn’t ever an option.

I enjoyed my stay in Cedar City.

First time staying at a Wyndham property. Had to open door by slamming shoulder into it.
TV remote had no battery cover. Batteries kept falling out.
Towels were so frayed they'd qualify as rags.
Key wouldn't work on fitness center. Took desk clerk 2-3 minutes to open with master key. 🙄
Breakfast was very low quality and in too small of an area.
Needs extensive renovations,such as screws missing from toilet seat. Sad.

Key cards wouldn’t work, pool water and area were filthy and the door was hard to open. The window screen to the room easy to break into because it was broken and backwards. Sheets were dingy and not all white. Power button on tv remote wouldn’t work. Other than that…