Cape Town Lodge Hotel

Hotels
8.1 (4383 reviews)
101 Buitengracht Street , Cape Town , za

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Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Great location
Cons:
Overpriced for some guests
Long waits for the lift and parking issues

Categories

Cleanliness
8.19
The place was clean, and the staff was able to address issues promptly.
Service
8.56
Staff were friendly and helpful, providing good service overall.
Location
8.81
Great location in CBD, very convenient for both business and pleasure.
Room Quality
8.36
Rooms were clean and well maintained, providing a comfortable stay.
Amenities
7.49
Amenities are decent, but there could be improvements such as more facilities in the rooms.
Value for Money
6.95
Some guests felt the hotel was overpriced relative to the value received.
Food and Beverage
8.5
Breakfast buffet was particularly praised for its quality.
Overall Experience
7.97
General sentiment is positive, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:06

Property Description

Rooftop Pool and Fitness Centre
Enjoy stunning views of Table Mountain while taking a dip in the deck's rooftop pool or stay active at the on-site fitness centre.

Luxurious Guestrooms with Scenic Views
Experience panoramic views of Table Mountain, Lion’s Head, Signal Hill, or the Harbour from the comfort of your room equipped with modern amenities.

Fine Dining at Famous Butchers Grill
Indulge in premium South African steaks at the Famous Butchers Grill restaurant, where live music and a selection of local wines create a memorable dining experience.

Book your stay at Cape Town Lodge Hotel to immerse yourself in luxury and convenience in the heart of Cape Town!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs ZAR 100 per day.

Location

Guest Reviews

8.1
Based on 4383 reviews
Cleanliness: 8.19
Service: 8.56
Location: 8.81
Room Quality: 8.36
Amenities: 7.49
Value for Money: 6.95
Food and Beverage: 8.5
Overall Experience: 7.97
A
Amanda • solo_traveller • za
10
2026-06-06 • via Nuitee
T
Tinkerbell42 • solo_traveller • za
8
2026-06-06 • via Nuitee
T
Timothy Garey • solo_traveller • us
8
Pros:

Convenient and familiar. I've been staying here since 2018 and appreciate the consistency.

Cons:

The staff is hit or miss with how they treat guests. Some are very acceptable and accommodating where others are flat rude.

2026-06-06 • via Nuitee
F
Frieda Olivia • solo_traveller • za
8
2026-06-06 • via Nuitee
P
Patricia • couple • za
2
Pros:

Nothing

Cons:

When we arrived we were given the choice to park on the 1st level and give the car key to the security guard or park on top level which we did. We saw that all the parking spots were marked for Cape Town Lodge, in my logic after seeing this, that should give us direct access to a lift to go down to reception but this is not the case, the security guard could have informed us of this. So we walked all the way down with our suit case on a steep slop.

When we arrived at reception the lady there was very unfriendly, no warm welcome, no sign of true hospitality. she was very robotic in her way of checking us in.
The signage you have at reception to connect to the wifi is not correct, it should say to connect to Cape Town Lodge guest instead of just cape town lodge. The receptionist was very unapologetic, she did not give any information about the hotel at all, did not talk about breakfast, etc. Absolutely nothing.

When we got to our room I realized that there is no Rooibos tea but only normal tea. I texted the Whatsapp number which I saw on the signage at reception. To this day nobody has replied to my message, I also tried to call the number but nothing.
I then dialed 9 and someone answered and simply said "we dont have Rooibos tea" how can a South African hotel not have rooibos tea???
The mattress is old and very soft , in need to be changed. There is no shower cap!!

The next morning I called reception about the rooibos tea, I was put through HK, had to speak to several people in that department before a very abrupt lady said: "Mam, HK does not stock Rooibos tea" I'll get back to you which she never did. A bit later a Housekeeper brought us 2 Rooibos tea bags.
The check-out was as bad as the check-in (same receptionist), no good morning, have you enjoyed your stay, nothing just "checking out?"
You have 4 stars, you barely deserve 2!
I will never be back and would never recommend this hotel to anyone.

2026-06-05 • via Nuitee
D
Donovan • solo_traveller • za
10
Pros:

Cleanliness,

Cons:

N/a

2026-06-05 • via Nuitee
J
Jan • solo_traveller • za
8
Pros:

Price

Cons:

Wind or aircon noise at night

2026-06-05 • via Nuitee
P
Paige • extended_group • za
7
2026-06-04 • via Nuitee
A
Arkadiusz • solo_traveller • pl
9
2026-06-04 • via Nuitee
P
Peter • couple • za
10
2026-06-04 • via Nuitee
S
Sandla • solo_traveller • za
10
Pros:

Area and the staff

Cons:

Nothing

2026-06-04 • via Nuitee
V
Vuyelwa • couple • za
10
2026-06-04 • via Nuitee
T
Takalani • solo_traveller • za
8
2026-06-04 • via Nuitee
T
Tafirei Cuthbert • solo_traveller • zw
8
comfortable stay and value for money
Pros:

Value for money, good breakfast and convenient location

Cons:

A group of young adults typical of college students used to make a lot of noise from their rooms at night

2026-06-03 • via Nuitee
D
Dawn • solo_traveller • za
9
Great. For travelling on business away from home or even on holiday, you could not ask for better.
Pros:

The location is great from travelling around Cape Town and the hotel is so clean and neat. The staff are super friendly. I have been visiting the hotel for the last 7 years.

Cons:

The wifi was a bit slow at times.

2026-06-03 • via Nuitee
N
Njabulo • solo_traveller • za
8
2026-06-03 • via Nuitee
J
Jordaan • solo_traveller • za
10
2026-06-03 • via Nuitee
L
lorenzo • couple • za
10
Id recommend anyone going to this hotel
Pros:

Peaceful and very tidy and clean

Cons:

Nothing at all i loved everything

2026-06-03 • via Nuitee
S
Smiley • solo_traveller • za
10
Pros:

Neat and tidy ND definitely very comfy 👌

Cons:

Staff is always so serious I have never seen smiles..the only proper welcome we get is from the car parking attendant, ND the one lady at reception but the rest no go..

2026-06-02 • via Nuitee
L
Laurens • couple • tz
1
Pros:

Accommodation was nice and location was great.

Cons:

Upon check in , we were asked to pay a deposit. Cash or with card. They told us it would get refunded upon check out.
I paid the deposit with card. However, when I checked out, they asked me to write down on paper my credit card details including card number, expiry date and cvv code. I've never seen this practice ever anywhere. This should NOT be required for a refund at all. It's exposing customers to scams. I have now emailed the finance department to get the refund but I'm still waiting to get refunded. It's unfortunate such practices have ruined an otherwise good experience.

2026-06-02 • via Nuitee