Quality Inn & Suites near Robins Air Force Base

Hotels
•
Quality Inn
6.3 (209 reviews)
215 Margie Drive , Warner Robins , US
+1 478-953-6866

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Pets allowed
Laundry
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Review Highlights

Pros:
Spacious/easy to maneuver rooms (some mentions)
Free coffee reported
Outdoor pool mentioned (when available)
Convenient location / near shopping
Some comfortable rooms and liked desk clerk (day shift)
Cons:
Filthy rooms, stained bedding, mold, cigarette and marijuana smells
Rude or disorganized staff and poor handling of refunds
Poor breakfast quality (burnt waffles, cold coffee, limited selection)
Pool frequently closed or dirty; amenities poorly maintained
TV/in-room electronics problems and unreliable WiFi

Categories

Cleanliness
3.5
Strongly negative in multiple reviews: filthy covers and towels, stained pillowcases, under-toilet grime, cigarette smell and smoke in corridors, mold and general unclean rooms.
Service
7.5
Mixed sentiment: several reports of rude, unprofessional or disorganized staff and refusal of refunds, but a number of mentions of pleasant/front-desk staff and a liked day-shift clerk.
Location
9.5
Generally positive: described as not far from shopping and 'wonderful' location in at least one review; location praised relative to traveler needs.
Room Quality
5.5
Mixed to negative: some comfortable rooms reported, but many issues with bedding (sagging springs, stains), unpleasant smells, broken or poorly functioning TVs and microwaves, and other room maintenance problems.
Amenities
5
Negative overall: pool often closed or dirty, small pool with trash, misleading website photos, poor/no WiFi reported, inconsistent pool availability and other amenity maintenance issues.
Value for Money
7.5
Mixed: price noted as somewhat affordable by some guests, but many felt poor cleanliness and service undermined perceived value.
Food and Beverage
4
Consistently negative: breakfast selection described as poor (burnt waffles, 'brick' biscuits, watered-down juice, cold coffee), limited options and repetitive complaints about quality.
Overall Experience
7.9
Overall mixed but leaning negative: several guests called it the worst or urged others not to stay, yet some described a 'decent' stay or comfortable rooms; pervasive cleanliness and amenity issues lower overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Seasonal Outdoor Pool and Free WiFi
Enjoy a refreshing dip in our seasonal outdoor pool or stay connected with our complimentary WiFi.

Convenient Room Amenities
Each room is equipped with a coffee maker, microwave, and refrigerator for your comfort. Additionally, enjoy ironing facilities, a hairdryer, and free local calls.

On-Site Fitness Center and Pet-Friendly
Maintain your workout routine at our fitness center and bring your furry friends along to our pet-friendly hotel.

Book your stay at Quality Inn & Suites near Robins Air Force Base for a comfortable and convenient experience.

Important information:

Please note that pets are only permitted in the King Room and Queen Room with Two Queen Beds. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCN

Location

Guest Reviews

6.3
Based on 209 reviews
Cleanliness: 3.5
Service: 7.5
Location: 9.5
Room Quality: 5.5
Amenities: 5
Value for Money: 7.5
Food and Beverage: 4
Overall Experience: 7.9
H
Hardik • extended_group • us
9
Decent
Pros:

Spacious and easy to maneuver

Cons:

The bedding was dipped into the spring or board. Not as comfortable.

2026-09-05 • via Nuitee
D
Dawn • solo_traveller • us
7
The only hotel with an outdoor pool
Pros:

Free coffee and pool

Cons:

The TV Was a pain to navigate and there were too many channels with nothing on them.

2026-08-31 • via Nuitee
T
TERRY • solo_traveller • us
5
Did not stay at this location. Upon arrival, the room was given out to another guess.
2026-08-25 • via Nuitee
J
Jason • family_with_children • us
5
The room was decent, but the clientele will deter me from staying again.
Cons:

The clientele staying there were fighting and yelling in the common areas. I had to take my family away from the situation. Cigarette butts all over the common areas. The smell of cigarette smoke and Marijuana filled the corridors. There wasn't much for breakfast selection.

2026-08-21 • via Nuitee
S
Shine • couple • us
5
2026-08-20 • via Nuitee
E
Eric • family_with_children • us
4
Pros:

Not far from shopping area.

Cons:

Covers were Filthy! Bathroom walls, and bathroom door was nasty like someone previously tossed something on it and the maids didn’t want to clean it. ( that is how it looked) and under toilet lid was NASTY AS HELL! too!! Breakfast was a joke. The waffle maker has seen better days - it burns EVERY WAFFLE MADE! Juice tastes like it’s been watered down 3 times over! The small pool is - small and could be much cleaner!! The pictures on the website versus the actual thing is very misleading. we had booked for 4 days so they took the whole amount at once. #lessonlearned

2026-08-18 • via Nuitee
G
Garzon Real • solo_traveller • us
1
2026-08-18 • via Nuitee
S
Shine • couple • us
5
2026-08-13 • via Nuitee
B
Brandee • couple • us
1
2026-08-11 • via Nuitee
T
Tiana • couple • us
6
Overall my stay at the Quality Inn Suites was pretty decent.
Pros:

What I like about the property is the the breakfast.

Cons:

What didn’t like about the property is customer service.

2026-07-18 • via Nuitee
G
Gaming • solo_traveller • us
1
Not great
Pros:

The price was somewhat affordable

Cons:

The staff was disorganized, hotel room bed was filthy and sheets kept pulling up when laying on it. The towels were filthy.
The TV box was unhooked and TV didn't work properly.
Microwave didn't have a spin wheel to rotate the plate inside, my food was burnt on one side.
Pool had trash in it when I wanted to use it.
Room key kept messing up so we had to keep getting it replaced. Even with keeping it away from anything that could mess it up.

2026-07-16 • via Nuitee
E
Elijah • couple • us
1
2026-07-14 • via Nuitee
S
ShiNautica • couple • us
10
2026-07-08 • via Nuitee
B
Breasia • couple • us
10
2026-07-08 • via Nuitee
L
lashaw • family_with_children • us
1
I drove from pa to GA and when I got there no WiFi refused me a refund! And I checked out the next m
Cons:

Clean sheet and clean the room better! No WiFi need a better internet connection

2026-07-07 • via Nuitee
E
Ellis • solo_traveller • us
1
Worst hotel I have ever stayed at
Pros:

Nothing

Cons:

The room was dirty the television did not work the staff at the desk was rude the room smelled of cigarettes save your money and gi somewhere else

2026-07-06 • via Nuitee
A
Ashley • couple • us
10
2026-07-03 • via Nuitee
T
Tiana • couple • us
7
I enjoy my stay.
2026-06-30 • via Nuitee
L
LaNya • couple • us
8
2026-06-29 • via Nuitee
R
Rachelle • couple • us
1
It was distasteful, run poorly. Need better employment
Pros:

I only liked the person who checked me in . (Day shift)

Cons:

The bed did not have fresh bedding (red stains on pillow cases). Noisy , night shift front desk staff was extremely rude, unprofessional. Falsely accused me and my partner of stomping and running around our room and also claimed we had young children in our room stomping and “alone” . And then made claims that a police report was made but none of it was true . They refused to refund us and put us out. We had only been there for 45 mins and while I was checking in it was already extremely loud and I had saw a lot of children there but mine was out of town with family.

2026-06-25 • via Nuitee