Travelodge by Wyndham Waukegan Gurnee

Comfortable bed

This hotel is not as advertised!! The front desk attendant was way to willing to talk bout his divorce, however he was kind. The juice machine was busted, no pop machines, room temperature water. Manager watches from their room on the second floor and front desk attendant got a call telling him to put us on the second floor we would like it better. The room wasn’t clean, moldy fridge, dirty comforter, leaky toilet stuff running down the walls. For it being a non-smoking room there were cigarette burns everywhere and smoke stains everywhere. DON NOT STAY HERE!!!

The exterior doors in the back of the property did not look to keep out non guests. My dead bolt in my room didn’t work and had no security to speak of

Customer service was bad

Much cleaning and repairs needed.

The ratings said this was a five star hotel. This is a one star hotel. Dirtiest place I’ve ever stayed in. Not maintained inside or outside. I was very disappointed.

Lobby smelled strongly of cigarette smoke. The smell lingered down the long hallway to our room. The carpet was stained and sticky in the hallway and in our room. The room was very musty. Sheets smelled clean, but were covered in cigarette burns and what I’m guessing was lipstick? Lampshades were tattered and torn and one of the fixtures was just dangling. Security latch on the door was broken. Alternate entrances were never locked. Would never stay here again.

I've travelled to 39 U.S. states and 13 countries; this was one of the worst lodgings I've endured:  
-The halls/lobby are filthy and reek of cigarette smoke.
-Only offer 1 key card per room.
-They required a cash deposit at check-in which was not expressed earlier over the phone or online
-The clerk killed a live fly during check-in.
-They offered no wifi password.
-Our towels were filthy.
-The bed comforter had stains.
-The room door was impossible to open without slamming into it with ones body.  
-The TV remote batteries were dead.
-The bedsheets didn't fit the mattress.
The bathroom waste basket wasn't bagged.
-There was no "Do not Disturb" sign.  (We made our own using a post-it.
-The coffee machine in the room was broken.
Their breakfast offer (offered on their site) is also no longer valid and was told "their website is inaccurate."
-They did have a coffee dispenser in the lobby, but without cups, so I requested some.  The front clerk begrudgingly brought me back a single cup, which was covered in small worms. The coffee was also cold.  I had to request the second cup.  There was no apology, or verbal exchange- just an irritated clerk handing me a 2nd cup like I had done something wrong.          
-Upon check-out, they had to physically inspect the room before returning our cash deposit.  This took time and made us late to depart.      

-One positive though; the bed was fine.  

... Still, this place isn't worth it.  

I've travelled to 39 U.S. states and 13 countries; this was one of the worst lodgings I've endured:
-The halls/lobby are filthy and reek of cigarette smoke.
-Only offer 1 key card per room.
-They required a $20 cash deposit at check-in which was not expressed earlier over the phone or online
-The clerk killed a live fly during check-in.
-They offered no wifi password.
-Our towels were filthy.
-The bed comforter had stains.
-The room door was impossible to open without slamming into it with ones body.
-The TV remote batteries were dead.
-The bedsheets didn't fit the mattress.
The bathroom waste basket wasn't bagged.
-There was no "Do not Disturb" sign. (We made our own using a post-it.
-The coffee machine in the room was broken.
Their breakfast offer (offered on their site) is also no longer valid and was told "their website is inaccurate."
-They did have a coffee dispenser in the lobby, but without cups, so I requested some. The front clerk begrudgingly brought me back a single cup, which was covered in small worms. The coffee was also cold. I had to request the second cup. There was no apology, or verbal exchange- just an irritated clerk handing me a 2nd cup like I had done something wrong.
-Upon check-out, they had to physically inspect the room before returning their $20 cash deposit. This took time and made us late to depart.

-One positive though; the bed was fine.

... Still, this place isn't worth it.

I'm nearly positive this hotel can only be a brothel, a hub for drug deals, or a money laundering front- because it doesn't seem possible that this is a legitimate hotel. From the halls that reeked of cigarettes to the plaque of rules in the dilapidated lobby with tape covering up "Days Inn", this place was one of the worst hotels I've ever stayed in. (I've travelled to 39 U.S. states.) My partner and I received 1 key card to share among the two of us, we had to give a $20 deposit at check-in which was not expressed earlier over the phone or online, the clerk killed a live fly in front of us during check-in, we were given no wifi password, our towels were filthy, the bed comforter had stains, the door was impossible to open without slamming through it with my shoulder, the TV remote batteries were dead, the mattress sheets didn't fit, the bathroom waste basket wasn't bagged, we had to make our own "Do not Disturb" sign, and their offered "coffee machines in each room" was invalid- as ours was broken.
Their breakfast offer is also no longer valid and was told "their website is inaccurate." They did have a coffee dispenser- with no cups. I asked for two cups. The front clerk begrudgingly brought me back a single cup covered in small worms. I told him I needed a second cup for my partner. There was no apology, thank you, or any verbal exchange- just a second cup. The coffee was also cold.
One positive though; the bed was fine.
Still, this place isn't worth it.

This hotel was overall a gross experience. From the halls that reeked of cigarettes to the dilapidated lobby with tape covering up "Days Inn" (indicating what it once was), this place was one of the worst hotels I've ever stayed in. (I've travelled to 39 U.S. states.) My partner and I received 1 key card to share among the two of us, we had to give a $20 deposit at check-in which was not expressed earlier over the phone or online, the clerk killed a live fly in front of us during check-in, we were given no wifi password, our towels were filthy, the bed comforter had stains, the door was impossible to open without slamming through it with my shoulder, the TV remote batteries were dead, the bedsheets didn't fit the matress, the bathroom waste basket wasn't bagged, we had to make our own "Do not Disturb" sign, and the coffee machines in our room was broken.
Their breakfast offer was also no longer valid and I was told "their website is inaccurate." They did have a coffee dispenser, but without cups. I asked for two cups. The front clerk brought me back a single cup covered in small worms. I told him I needed a second cup. There was no apology, thank you, or any verbal exchange. The coffee was also cold.
One positive though; the bed was fine.
Still, this place isn't worth it.

This was a terrible property to stay at. It smelled like smoke. There is a $20 deposit fee the staff does not tell you about. They allow smoking and there were cigarette burn holes in the sheets. Would NOT recommend. It was not worth what we paid.

Great value for what I paid!

I didnt like the fact that after 10pm there was no security on the doors leading outside. The hotel smelled funny like it had had alot of pets and the lady at the desk was very rude accusing my party of snoking in the room, which after she and a member of my party went back into the room she tealized that there had been no smoking done in the room. She threatend to call the police and said we were could not return to the hotel, thatcwas fine with me because if I hadnt been there for a funeral i would have left when i pulled in the parkinglot

Overall it was a pretty good experience the bathroom was a little dirty the shower had a little mold and the toilet was a little messy but for the price you can’t beat it

Don’t know how this is a Travelodge approved facility.
Not clean, not friendly staff, does not take credit card only cash deposit!!! and the list goes on

When I showed up, a girl was sitting on a large table that was blocking the service desk. Only after she was done with her phone call did she actually move out of the way. The lady behind the counter never broke a smile. In fact, none of the staff ever smiled or welcomed me at all. There were cigarette burns in the blanket of my “no smoking” room. I guess you get what you pay for in this instance.

Very outdated. Towels and wash cloths very stained! Expected to leave a $50 deposit and it has to be cash!!! No buffet! No coffee in room or downstairs!!! Not much for bedding!

Everything looked clean but towels, blankets and pillows had stains on them and one of the towels had holes. Very unsure if they were actually clean or not.

only thing available. no cups in room, one tiny bar of soap, one coffee pot in lobby with small amount of creamer and no sugar. blanket and items in bathroom were stained….. need i go on…..