Tempe Mission Palms

Hotels
Destination by Hyatt
9 (393 reviews)
60 East 5th Street , Tempe , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean environment
Nice amenities
Cons:
Room features are worn
Concerns about value
Noise from nearby bars

Categories

Cleanliness
8.46
Several reviews commend the cleanliness of the hotel and grounds, but one mentions issues with the property not meeting brand standards.
Service
9.43
Multiple reviews highlight the friendly and helpful staff, contributing positively to the overall experience.
Location
9.47
The location is frequently praised for its convenience to restaurants and transportation, enhancing the guest experience.
Room Quality
8.42
Some reviews note that room features are looking worn and could use renewal, which impacts perceived quality.
Amenities
9.45
Guests appreciated the rooftop pool and well-maintained grounds, indicating strong overall amenities.
Value for Money
8.41
Mixed feedback on value, with some guests feeling certain pricing does not match room quality.
Food and Beverage
8.96
Food was reported to be better than expected, contributing positively to the stay despite a few mentions of price.
Overall Experience
9.43
Overall experiences have been very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:23

Property Description

Luxurious Accommodations
Experience luxury at its finest at Tempe Mission Palms, a Destination by Hyatt Hotel. Indulge in spacious rooms equipped with modern amenities like iPod docking stations and Wi-Fi, ensuring a comfortable stay.

Recreational Activities
Unwind and relax at the rooftop pool or challenge your companions to a friendly game of tennis at the on-site court. With a rooftop sun deck and basketball court, there's no shortage of activities to keep you entertained during your stay.

Convenient Location
Located just minutes away from Phoenix Sky Harbor International Airport and popular attractions like Sun Devils Stadium and Desert Botanical Garden, Tempe Mission Palms provides easy access to the best that Tempe has to offer.

Book your stay at Tempe Mission Palms, a Destination by Hyatt Hotel, and elevate your travel experience to a new level of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 393 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
H
Hao family_with_children us
5
2026-01-23 via Nuitee
J
Janice extended_group us
8
Overall a little pricey for the age of property, but the friendly staff was great!
Pros:

We did a stay vacation with our grandchildren. We wanted to get out of the heat and swim. We were willing to pay a little more to spoil ourselves. However, when we reached the hotel it was under some construction on the property involving the parking lot and areas on the way to the pool, impacting the elevators. Also, when we went into our room we didn't realize the booking was for 2 standard beds instead of queen beds, and at the front desk we could not upgrade to queen beds as the property only had standard or king beds. We were very surprised as we have never encountered that at any other property before. We were informed that the property mainly caters to business travel. We live very close to ASU in Tempe, and there are so many hotel options now fairly new, so The Mission Palms being an older resort, but still what I would consider higher prices was a little surprising.
With all that being said, although I had inquired to upgrade our room for queen beds and was considering whether or not to stay, the front desk staff to my surprise and appreciation upgraded us to a much larger room with a king and what she described as a very comfortable sofa bed for our grandchildren. When we went inside we all felt and said, now we're talking. It felt more inclined to what we paid! Still not 2 beds, but it felt extremely spacious and more upgraded. I was very grateful! We see stayed linger and oaud a fee to check out later to be able to swim more. To be honest, it was the exceptionally friendly staff throughout our entire stay that absolutely made our visit wonderful! The bellmen, the front desk a.m. and p.m., and the staff in the pub that we walked in and ordered food from to take to our room! Extremely friendly and knowledgeable about the property. While we waited they encouraged us and showed us how we could walk around the property courtyard which was beautiful at night until our food was prepared. They were even very nice to our small grandchildren.

Cons:

Construction on property and the standard sized beds no option for queens for 2 larger beds vs a king sized. The elevator issues on the way to the pool.

2026-01-19 via Nuitee
J
John extended_group us
9
It was a great experience. Staff were amazing and always helpful.
Pros:

Great. Plenty of options

Cons:

Not enough signs leading you to the breakfast grill or the pool.

2026-01-19 via Nuitee
J
Jennifer family_with_children us
10
I would stay again.
Pros:

The valet team was excellent. The property is gorgeous and clean. While there was maintenance happening it was well managed.

2026-01-19 via Nuitee
M
Michael solo_traveller us
7
2026-01-19 via Nuitee
M
Mark couple us
5
2026-01-08 via Nuitee
B
Brianne family_with_children us
6
A learning experience
Pros:

The staff where all very friendly and I could tell they wanted to be helpful and do their job well. I loved the deal I found that got me a decent room at a great price!

Cons:

Marketing could use some inspiration. I used Booking.com which got me a great deal however it was a bit inconvenient on the customer side because what I paid for did not sink up with what we got until after we left. (Sad for all parties) Also, Google led me first to a back parking lot that felt unsafe. I would have loved if Google had better direction to get me to the front entrance! Oh, possibly training staff how to see said marketing deals 🙂

2025-12-24 via Nuitee
R
Robert couple us
10
2025-12-18 via Nuitee
M
Mandy family_with_children us
10
2025-12-15 via Nuitee
C
Connie extended_group us
8
2025-12-06 via Nuitee
R
Richie family_with_children gb
7
Overall very pleasant experience and would stay there again
Pros:

Friendly staff,
Location
Good transport links
Reasonably priced food and drinks, apart from chips(fries) on par with eating out in local area

Cons:

Features of the room could have done with being renewed. ie damage to bed frames, fittings and features looking worn.
Not in keeping with the price bracket being charged

2025-11-22 via Nuitee
J
Jessica couple us
8
2025-11-21 via Nuitee
F
Fahim couple us
10
2025-11-11 via Nuitee
M
mdmattson Business us
10
Well maintained hotel with friendly staff!
Pros:

Beautiful hotel! Staff is very friendly and helpful. The hotel is very clean and smells fresh. The grounds are well maintained. The bell staff are great! They took us to see the hole in the rock on one afternoon after our meeting concluded. Also easy, walking access to several restaurants.

2025-10-31 via Tripadvisor
G
Gerald couple us
10
2025-10-30 via Nuitee
J
J5084GXmariae NONE
10
Best stay in Tempe
Pros:

We've stayed multiple times. Best hotel to stay at in Tempe, especially if you're visiting ASU. Perfect for family weekend. Clean, well kept, beautiful grounds. Lots of amenities, and staff is remarkably nice

2025-10-27 via Tripadvisor
R
rwithingtonjr NONE us
10
Convenient and relaxing stay
Pros:

Conveniently located, the shuttle service to airport is excellent. The courtyard at the center of the hotel is an oasis in the city. The rooftop swimming pool is perfect with great views of the hills and sunset. The food was better than expected.

2025-10-21 via Tripadvisor
S
sswant Solo travel us
10
Lovely stay
Pros:

This is a really lovely hotel. Not a brand new, modern type of hotel but it is maintained really, really well. Nothing is broke or looks dirty. I was assigned a courtyard facing room so it was quiet too except due to proximity to the airport there can be plane noises.

2025-10-14 via Tripadvisor
H
Hank14Trip NONE
2
Don’t expect to sleep here
Pros:

I rarely leave reviews but feel compelled to make an exception. This isn’t a hotel you can sleep at on a weekend due to nearby university bars/partying. Plan accordingly.

2025-10-13 via Tripadvisor
5
595stacieb NONE
10
We had a fab time in Tempe!
Pros:

Tempe Mission Palms is in the center of everything. Great location and within walking distance to restaurants, entertainment, walking trails, and local transportation. The property is gorgeous at night. We did get in a little pool time, and it was quite nice. Definitely gives the resort-style feel without going to the beach. The weather was dry, unlike Texas, which is full of humidity. We will one day return and explore other areas of Arizona, keeping Tempe Palms in mind as our next stay.

2025-10-06 via Tripadvisor