Baymont by Wyndham Iron Mountain

Hotels
•
Baymont Inn & Suites
5.3 (212 reviews)
1609 South Stephenson Avenue , Iron Mountain , US
+1 906-379-9707

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location (easy walk to restaurants/convenience store)
Friendly/frontline staff mentioned several times
Affordable rates / good value for price
Some rooms/linens reported as recently remodeled or fresh
Cons:
Rooms and bathrooms frequently dirty (hair, stains, unclean surfaces)
Poor housekeeping and maintenance (missing detectors/covers, stuck doors, loose panels)
Service failures on specific issues (receipt refused at checkout, management non-responsive)
Breakfast and pool cleanliness/quality poor
Noisy rooms (neighbors, fridge/AC, doors slamming) and security concerns (doors not latching)

Categories

Cleanliness
2.5
Consistently negative across reviews: hair in beds, stained sheets, dirty floors, bathtubs and spa tub, fridge with food/garbage — guests repeatedly describe rooms and bathrooms as unclean.
Service
7
Mixed but generally positive frontline staff: multiple mentions of friendly, positive staff and helpfulness, but also notable service failures (refused receipt at checkout, unhelpful about breakfast, management not resolving security concerns).
Location
8.5
Strongly positive: several guests note 'location is great', easy walk to restaurants and convenience store; location seen as a primary advantage.
Room Quality
3
Multiple room-quality issues reported: noisy neighbors/children, missing smoke detector and thermostat cover, doors slamming/sticking, subpar beds, stains and general poor upkeep.
Amenities
4
Amenities are below expectations: pool reported as not clean, breakfast described as bad or just ok, spa tub with loose access panel, and vending/office noise impacting rooms.
Value for Money
9
Perceived as very affordable and a common repeat choice for some guests; several reviewers cite it as 'exceptionally affordable' and a go-to booking spot despite issues.
Food and Beverage
3.5
Generally poor: breakfast described as bad in multiple reviews; some mentions of acceptable/ok breakfast but overall quality and cleanliness concerns (food in fridge, garbage).
Overall Experience
4.9
Overall mixed-to-negative: a few repeat guests and friendly staff noted, but pervasive cleanliness, maintenance, noise, and security issues lead many to regret stays or say they will not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Modern Amenities and Convenient Location

Iron Suites in Iron Mountain is your ideal choice for a comfortable stay near popular ski resorts. With free WiFi, a 24-hour front desk, and a business centre, we ensure your needs are met promptly.

Comfortable Rooms and Fitness Facilities

Our guest rooms are equipped with a flat-screen TV, air conditioning, and a coffee machine for your convenience. Start your day with a continental buffet breakfast before hitting the slopes. Stay active at our fitness centre or enjoy skiing nearby.

Easy Access to Airports

Conveniently located just 8 km from Ford Airport and 79 km from Sawyer International Airport, Iron Suites offers easy access for travelers. Book your stay now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please be advised there is an additional fee for guests staying in pet friendly rooms. Pets are not allowed in suite roomGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IMT

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.3
Based on 212 reviews
Cleanliness: 2.5
Service: 7
Location: 8.5
Room Quality: 3
Amenities: 4
Value for Money: 9
Food and Beverage: 3.5
Overall Experience: 4.9
H
Hull • family_with_children • us
6
2026-11-05 • via Nuitee
C
Colten • extended_group • us
3
Pros:

It was clean, very very plain and uninviting

Cons:

I asked for a receipt at checkout and was declined. Told I had to request it online, I did that and still have not been sent my receipt. As a businessman that requires a receipt, I will not return until this is remedied.

2026-10-17 • via Nuitee
M
Mosier • couple • us
4
Pros:

Property was nice, everything except the room was clean.

Cons:

My bed had hair in it and stains on sheets where box spring was. Floor and bathtub were dirty.

2026-10-16 • via Nuitee
G
Gary • extended_group • us
3
Pros:

tv, room was clean

Cons:

crappy bathroom. noisy kids above, subpar beds

2026-10-15 • via Nuitee
K
kevin • solo_traveller • us
3
Not very enjoyable
Pros:

Roomy.

Cons:

Smoke detector was missing, thermostat cover was missing, shampoo container had hair from previous occupants hair on it . Room was nextvto vending machine and office , doors slamming late into nite

2026-10-13 • via Nuitee
B
Bruce • family_with_children • us
5
2026-10-12 • via Nuitee
D
Daniel • solo_traveller • us
4
I regretted this place the first time and regretted a second visit.
Pros:

Location is great. EZ walk up restaurants and a convenience store. Staff are very positive and friendly. Linens were fresh.

Cons:

I used Travelocity it a similar service to book this room. I forgot I had previously started here and disliked the experience. I really didn't like the room.
Well, when I arrived I could have kicked myself for choosing this hotel. The friendly desk worker put me back in the same room. Uhg. Although there had been updated in the room on the previous visit maybe issues were left in addressed the second time. The new complaint is outside the window (second floor) workers head gathered to work on a vehicle, drink, I smelled marijuana and they were drinking until past 11 PM. The security doors didn't latch so anyone could enter the hotel . I will never return. I made my disappointment clear to the management previously. This time it wasn't worth saying anything. Nothing gets done.

2026-10-09 • via Nuitee
C
Clinesmith • family_with_children • us
3
They need to clean their rooms
Pros:

Rooms were remodeled not long ago but soooo dirty and gross. Sheets gross, bathroom really dirty. Staff not very helpful - breakfast was bad.

Cons:

They need to clean their rooms better. Bathtub and bathroom didnt feel like it was cleaned in a long time. Sheets were dirty everything seemed like it needed to be cleaned

2026-09-04 • via Nuitee
L
Lila • family_with_children • us
4
Pros:

The bed was clean but the floors and mirrors were not cleaned after the last use of rooms floors dirty

Cons:

Everything should be wiped down mirrors floors tables tv refrigerator everything in bathroom and absolutely the bedding and pillows cleaned

2026-09-03 • via Nuitee
U
Underwood • solo_traveller • us
10
2026-08-25 • via Nuitee
C
Connor • family_with_children • us
2
Not a very clean hotel, breakfast wasn’t very good, and the pool was not very clean. Needs a lot of work.
Pros:

Location

Cons:

People smoking in hotel and it was dirty and smelly in there.

2026-08-17 • via Nuitee
K
Kiersten • extended_group • us
8
We will be back!!
Pros:

We’ve stayed here several times over the last year. Always my go to spot for booking as it’s exceptionally affordable, and the staff is always super friendly.

Cons:

We only had one issue. The bathroom door to room 324 got stuck if you closed it all the way while inside. Luckily there were 3 of us and someone was always able to bang on the top of the door to knock it loose. I informed staff upon check out. Hopefully it got fixed before the room was given out again!

2026-08-17 • via Nuitee
R
Ralph • couple • us
10
Good night sleep
Pros:

Breakfast was ok check out was goog

Cons:

Noises of frig and cooling systems very loud when turn on

2026-08-15 • via Nuitee
K
Kevin • solo_traveller • us
1
Very Hairy
Pros:

The location was good

Cons:

Everything else was poor room was dirty spa tub had access panel laying on the floor had food in the fridge garbage on the counter hair in the bed hair in the spa tub hair on the sink overall was not clean at all

2026-08-12 • via Nuitee
G
Grace • couple • us
1
Will never return and will forever tell people to never come here
Pros:

Horrible. Everything was horrible. Filed with corporate. Manager was horrible. Will never return in my entire life.

Cons:

Literally everything was horrible from the floors to the management. Hot tub was barred off. Manager was the worst person I’ve ever met. I don’t think they clean anything in the rooms except making the beds, yet I still found strangers hair in my bed… I have proof including voice memos that the manager is a greedy man who doesn’t care about his customers. Hair everywhere in the room. Dead AND alive fruit flies everywhere. Fridge melted all over next to power cords before I first walked into the room . WiFi didn’t work even after I paid for the gaming services. Housekeeper came to help but I still had to clean the floor myself twice. That’s just 2% of what happened in my 1 1/2 day stay. Manager blamed me for it all? Was going to stay for double that BECAUSE IT WAS MY BIRTHDAY but I demanded a refund and left early despite LIVING OUT OF STATE because I could not mentally handle this disgusting hotel or their incompetent manager any longer. The other girl at the front was beautiful and helpful. Manger lied to me multiple times to my face and told me he wasn’t the manager, but the girl confirmed he was. Thank god I recorded everything.

I am a professional housekeeper myself and was absolutely appalled at the status of my room!!! I would absolutely get fired at my place of work if I cleaned this way

Nobody should stay here. Ever. If you have health issues you might die or get a strangers stray toenail clipping caught in your foot while walking the halls.
Manager said his name was Jerome O’Brien but he could’ve lied. I don’t know. Wouldn’t be surprised. Charged me double my pet fee when I tried to leave and didn’t refund me for my first night after forcing me to stay the first night bc I’m out of state.
Said he didn’t care if I was from “Timbuktu” and wouldn’t refund me despite the major health hazards in the bunker-styled room. Threatened me with court. Called me rude despite him lying and treating me horribly first. Just insane.

2026-08-11 • via Nuitee
S
Susanne • family_with_children • us
7
Stay was good for the money..
Pros:

Clean and friendly

Cons:

Beds could be comfortable and a little outdated

2026-08-05 • via Nuitee
D
Davis • solo_traveller • us
7
2026-08-03 • via Nuitee
K
Kraemer • couple • us
5
Affordable, but yet a little uncomfortable due to sticky doors and cleanliness of the fold up couch.
Cons:

The bathroom door would not close! It would take about 15 minutes to correct this problem, so I’m not sure why it has not been corrected! Your ratings would get much higher with these simple fixes! Plus, there is a tissue in the fold up couch under the sheets, so that tells me that they just pulled the sheets up, didn’t replace them. Cleaning staff needs to be reprimanded for this!!

2026-07-24 • via Nuitee
G
Gary • solo_traveller • us
5
Definitely not worth the $90 price.
Pros:

The room was very clean.

Cons:

Small room, poor layout, LONG wait for hot water in the shower, A/C fan kept waking me up. I finally gave up and left at 5am.

2026-07-14 • via Nuitee
A
Alison • solo_traveller • us
8
Pros:

Very nice and clean through out facility and rooms

Cons:

They had things to repair - amenities offered weren't avaliable ( hot tub / fitness center )

2026-07-06 • via Nuitee