Days Inn by Wyndham Knoxville West

Hotels
Days Inn
4.4 (806 reviews)
9240 Park West Boulevard , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated room quality
Unsatisfactory breakfast

Categories

Cleanliness
2.48
Multiple mentions of dirty rooms and poor cleanliness indicate significant issues.
Service
7.45
Mixed reviews; some positive comments about staff friendliness but also complaints.
Location
7.49
Some reviews mentioned good location, helping to mitigate other negatives.
Room Quality
3.94
Significant complaints about outdated rooms and maintenance issues.
Amenities
2.97
Limited amenities quality, with complaints about breakfast and overall upkeep.
Value for Money
4.93
Mixed feedback on price; generally reflects poor quality for the price point.
Food and Beverage
1.98
Very negative feedback regarding breakfast and available options.
Overall Experience
3.95
Overall experience is negative with many complaints across various areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:10

Property Description

Convenient Location:
Days Inn by Wyndham Knoxville West is ideally located in the West Knoxville district, just 18 km from major attractions like the University of Tennessee and Knoxville Convention Center.

Comfortable Accommodation:
Guests can enjoy air-conditioned rooms with private bathrooms and free WiFi. The hotel also offers family rooms, ensuring a comfortable stay for all guests.

Helpful Bilingual Staff:
With a multilingual reception team fluent in English and Hindi, guests can expect excellent service and assistance throughout their stay.

Experience convenience, comfort, and exceptional service at Days Inn by Wyndham Knoxville West. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

4.4
Based on 806 reviews
Cleanliness: 2.48
Service: 7.45
Location: 7.49
Room Quality: 3.94
Amenities: 2.97
Value for Money: 4.93
Food and Beverage: 1.98
Overall Experience: 3.95
L
Langston family_with_children us
1
2026-01-29 via Nuitee
D
Donna solo_traveller us
7
Pros:

Price friendliness

Cons:

Add on for everything add on to checknin early add-on to stay over add on check out late

2026-01-27 via Nuitee
S
Stacie family_with_children us
2
Don't waste your time
Pros:

Staff was friendly and helpful.

Cons:

Room was run down and not very clean at all. Floors were dirty. Just not worth the price. I'll not go back there.

2026-01-26 via Nuitee
A
Angie family_with_children us
10
2026-01-23 via Nuitee
F
Frank couple us
2
You’ll never see us again
Pros:

Not much, only the proximity to where we were going

Cons:

The continental breakfast was nonexistent, the staff couldn’t speak English and the place was filthy and run down

2026-01-22 via Nuitee
S
Sean family_with_children us
5
2026-01-21 via Nuitee
E
Ery couple us
1
I never stayed I was tormented and robbed for my money.
Pros:

The staff and the guy at the counter was the rudest I've ever encountered I felt like I was in a foreign country! I paid online for a room and when I got there I was told that I owe another $50 for a deposit fee which I did not have if I would have known this I would have never booked the room! That's when all the trouble started and they got even more rude when I asked for a refund a customer came in who has been staying there and told me this is how they get over on people and the room wasn't worth it because it had roaches and bed bugs and all type of CD characters! I just wanted my money back and was so frustrated I just sat in the lobby and told them that I would just sleep here tonight just give me my money back when I left they still didn't give me my money back try to make me apologize to a guy for taking my shoes off and not putting them on when this foreign guy asked me to what the hell give me my money this is America.

Cons:

I did not like the the rudeness of the desk clerk and the non sympathy for my situation! And I didn't like when his boss came that he insisted that I was wrong because nowhere on the website it's state that there is a $50 deposit after you already extracted my money for the room I want a full refund! And an apology.

2026-01-19 via Nuitee
H
Heather couple us
3
Close to hospital
Pros:

Room was very run down. Lots and f cracks everywhere, the water in the shower kept switching from hot to cold.

Cons:

Room was a decent price but honestly a bit pricey for what it was

2026-01-19 via Nuitee
S
Sharon family_with_children us
5
Nice to have some place to sleep in the heat.
Pros:

Location had plenty of parking.

Cons:

Having a bed that detached upward toward the sky when you sat down or tried to sleep. Had to sleep upside down in the bed to counter the wonderful physics project.

Half broken air conditioner....unleveled shower ....and bathroom door that half closed. Slow check in....90 minutes cutting into my needed sleep.

2026-01-19 via Nuitee
M
Maureen couple us
7
2026-01-19 via Nuitee
J
Jeffrey solo_traveller us
2
It was dirty and I was extremely nervous as I was traveling along.
Pros:

The only reason I stayed here was due to its proximity to the Parkwest Surgical Center. So I liked the location.

Cons:

The room was dirty, there was black mold all over the bathroom. Twice people tried to open my door during the night. There were very sketchy people hanging out all over the place outside. I was very nervous all night long.

2026-01-19 via Nuitee
C
cheever couple us
1
Pros:

Nothing there were bugs and we left and got our money back.

Cons:

There were bugs in the room

2026-01-13 via Nuitee
T
Teresa family_with_children us
8
Pros:

Excellent location! Staff is very nice and accommodating. Beds clean and comfortable. Clean linens.

Cons:

Older motel needs updating. Floors could be a little cleaner.

2026-01-12 via Nuitee
E
Easy Breezy family_with_children us
6
2026-01-05 via Nuitee
B
Burke family_with_children us
8
Pros:

Quite clean friendly

2026-01-01 via Nuitee
M
Mathews couple us
2
2026-01-01 via Nuitee
C
Clowers family_with_children us
9
Great budget accommodations
Pros:

The price was good and checkout was not until 12

Cons:

A little hard to find

2025-12-30 via Nuitee
V
Vanessa Le-Bellot family_with_children us
1
Pros:

Nothing

Cons:

Everything was dirty, full of roaches ,and staff was not nice about it 😕 😒

2025-12-29 via Nuitee
A
Almedina couple us
1
Blood stains on mattress. Dirty stains on carpets. Hairs all over linen. Definitely 1 star. Highly do not recommend
Pros:

Location

Cons:

Blood stains on mattress. Dirty stains on carpets. Hairs all over linen.

2025-12-28 via Nuitee
H
Hassan family_with_children eg
10
No short
Pros:

Yes

Cons:

All good

2025-12-19 via Nuitee