Days Inn by Wyndham Knoxville West

Hotels
Days Inn
4.4 (849 reviews)
9240 Park West Boulevard , Knoxville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated room quality
Unsatisfactory breakfast

Categories

Cleanliness
2.48
Multiple mentions of dirty rooms and poor cleanliness indicate significant issues.
Service
7.45
Mixed reviews; some positive comments about staff friendliness but also complaints.
Location
7.49
Some reviews mentioned good location, helping to mitigate other negatives.
Room Quality
3.94
Significant complaints about outdated rooms and maintenance issues.
Amenities
2.97
Limited amenities quality, with complaints about breakfast and overall upkeep.
Value for Money
4.93
Mixed feedback on price; generally reflects poor quality for the price point.
Food and Beverage
1.98
Very negative feedback regarding breakfast and available options.
Overall Experience
3.95
Overall experience is negative with many complaints across various areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:10

Property Description

Convenient Location:
Days Inn by Wyndham Knoxville West is ideally located in the West Knoxville district, just 18 km from major attractions like the University of Tennessee and Knoxville Convention Center.

Comfortable Accommodation:
Guests can enjoy air-conditioned rooms with private bathrooms and free WiFi. The hotel also offers family rooms, ensuring a comfortable stay for all guests.

Helpful Bilingual Staff:
With a multilingual reception team fluent in English and Hindi, guests can expect excellent service and assistance throughout their stay.

Experience convenience, comfort, and exceptional service at Days Inn by Wyndham Knoxville West. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

4.4
Based on 849 reviews
Cleanliness: 2.48
Service: 7.45
Location: 7.49
Room Quality: 3.94
Amenities: 2.97
Value for Money: 4.93
Food and Beverage: 1.98
Overall Experience: 3.95
T
Tabbatha solo_traveller us
1
Pros:

Hotels that look ZERO like their listing! Luckily I was just there to sleep.

Cons:

The fridge was GLUED TOGETHER like an elephant had sat on it. Desk was somehow broke in half. Room held humidity and everything was sticky! And im still waiting on my deposit for this room to be returned?

2026-08-07 via Nuitee
L
Lloyd couple us
5
Pros:

The location

Cons:

The bathroom there was a hole behind the toilet by the floor. The tub was very grungy and hose was in the sink did not take a shower from how rough the shower looked

2026-08-06 via Nuitee
J
John solo_traveller us
10
2026-08-05 via Nuitee
J
Jessica couple us
7
2026-07-19 via Nuitee
M
Michael couple us
5
2026-06-22 via Nuitee
T
Taylor family_with_children us
5
2026-06-22 via Nuitee
T
Trevor family_with_children us
1
2026-06-21 via Nuitee
M
McDaniel solo_traveller us
1
2026-06-13 via Nuitee
C
Cody solo_traveller ca
8
Great location, great staff.
Pros:

The young girl working the desk was amazing. Location is unbeatable. This are aged and there’s upkeep needed but Elvis has been gone a long time now and everything else continues to age too.

Cons:

Needs new mattresses, they are long overdue for replacement.

2026-06-09 via Nuitee
R
RJ family_with_children us
8
Bed, shower, tv, wifi, yaaay!
2026-06-09 via Nuitee
B
Barbara family_with_children us
1
Never ever will stay again, completely disgusting with black mold and filth.
Pros:

Location

Cons:

The black mold in the shower and tub, bugs, stained carpets, loud air conditioner, very unclean, inconsistent pricing online versus calling and pet price online is more at check in. I work for a GC, I should have called city inspector and poison control, but I had to get to Virginia the next day.

2026-06-05 via Nuitee
R
Ricaldi solo_traveller us
5
fair place for the price
Pros:

awfull but fair breakfast and they gave me water when asked so thats pretty valid for the price

Cons:

the shower and bathroom are pretty old and feel like you can make a damage so they scamm you the 50 dollar insurance they as beforehand

2026-05-29 via Nuitee
P
Patricia couple us
10
2026-05-24 via Nuitee
G
Gregory solo_traveller us
3
Spend more and go elsewhere
Pros:

Easy off highway

Cons:

Bathroom very dirty. Old contact on floor. Mold in shower wall. Ceiling peeling. “Breakfast” was coffee apple and granola bar.

2026-05-24 via Nuitee
A
Alan extended_group us
1
never there again
Pros:

bathroom was filthy, old hair in tub room smelled

Cons:

a clean bathtub

2026-05-15 via Nuitee
B
Barbara family_with_children us
4
Pros:

Nothing

2026-05-12 via Nuitee
D
Desirea couple us
2
Never again
Pros:

Very dirty

Cons:

Dirty nasty could use come TLC

2026-05-11 via Nuitee
T
Tabitha family_with_children us
2
I would not stay again
Pros:

It suck

Cons:

The pool was closed room was dirty bathroom still had hair in the tub

2026-05-08 via Nuitee
K
Kristen family_with_children us
4
Good enough for a night off the hwy. Decent to sleep. I was concerned about the security as it is right at a busstop and
Pros:

Convenient location off the highway. Lowest fare to sleep.

Cons:

A bit of a sketchy neighborhood. No breakfast really. Only served granola bars, apples and coffees. When I asked for a coke they gave me a can and asked for $2. Basic Motel.

2026-05-04 via Nuitee
C
Cross solo_traveller us
9
2026-04-26 via Nuitee