Embassy Suites by Hilton Austin Arboretum

Hotels
Embassy Suites Hotels
8 (482 reviews)
9505 Stonelake Boulevard , Austin , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Dog friendly
Good value
Happy hour
Clean service
Comfortable rooms
Cons:
Cleanliness issues
High parking fees
Inconsistent food service
Temperature control issues

Categories

Cleanliness
6.46
Multiple reviews mention cleanliness issues, including dirty furniture and unclean conditions.
Service
8.93
Most guests mentioned friendly and helpful staff.
Location
8.97
Good location noted by several guests, being close to local attractions.
Room Quality
7.42
Mixed reviews about room conditions, some dated interiors, and comfort issues.
Amenities
8.45
Amenities like the pool, gym, happy hour, and breakfast included received positive notes.
Value for Money
7.91
Some complaints about additional charges like parking, but good value for pet-friendly services.
Food and Beverage
7.46
Food options were appreciated, but issues with breakfast quantity affected experiences.
Overall Experience
8.43
Overall experience was mixed, with both positive and negative aspects noted by various guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:00

Property Description

Luxurious All-Suite Hotel in Prime Location

Modern Amenities: The Austin-Arboretum Embassy Suites offers spacious accommodations with the latest technologies, including flat-screen TVs, microwaves, and refrigerators in every suite.

Convenient Location: Situated within walking distance to shopping centers and a short drive from Austin city center, guests have easy access to Domain Mall, Lake Travis, University of Texas, museums, mansions, and entertainment options.

Complimentary Services: Enjoy a free cooked-to-order breakfast and evening reception during your stay at this upscale hotel.

Experience luxury and convenience at the Austin-Arboretum Embassy Suites. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8
Based on 482 reviews
Cleanliness: 6.46
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.43
Q
Quiroz couple us
10
2026-02-14 via Nuitee
K
Kelly couple us
4
Bed was comfortable. Air not fresh. Decor super outdated and furniture old.
Pros:

Excellent free breakfast cooked to order plus the whole buffet is included. Room was very large with the suite-style.

Cons:

OLD!!!! Needs a serious revamping. It just smelled stale.

2026-02-11 via Nuitee
J
julien couple us
2
2026-02-10 via Nuitee
I
Isaac couple us
10
2026-01-23 via Nuitee
I
Isaac couple us
10
2026-01-23 via Nuitee
S
Sofia extended_group mx
8
Pros:

Clean and staff

Cons:

The sofa bed was old and dirty

2026-01-22 via Nuitee
G
Gregory couple us
10
Pros:

Súper limpio

2026-01-21 via Nuitee
C
Cristina family_with_children us
9
Pros:

Breakfast was very complete, great variety.

2026-01-20 via Nuitee
J
Jason couple us
7
2026-01-20 via Nuitee
Y
Yanina couple us
5
Other then having to pay for parking which is RIDICULOUS, and the bartender, the stay was very nice.
Pros:

Coffee was great, potatoes where ok.and the omelette station was good.

Cons:

You had to ask for bacon because it was HIDDEN at omelette location so you had to ask for it, I saw people looking for it and had to tell them to ask the man for bacon. The bartender was so rude we had to walk away, but her manager spoke to her, managers name is Karen, now she was wonderful, the attitude of that women bartender ruined our night.

2026-01-20 via Nuitee
K
Kien couple us
8
Great cook to order breakfast and free happy hours
Pros:

Everything is above average except the way its facility designed the bar is right at the center of every room therefore late at night people is still there drinking and yelling/ screaming like crazy that’ll make your night not much relaxing with all the noises however, their free breakfast is the best cook to order type and the free happy hours is a plus

Cons:

Room is not sound proof

2026-01-20 via Nuitee
J
Janice couple us
10
Will come back, great place and price.
Pros:

Clean, comfortable room and bed. Had couple free drinks in evening and free breakfast that was delicious.

Cons:

Nothing

2026-01-20 via Nuitee
A
Anthony couple us
10
Like always Embassy is awesome.
Pros:

Breakfast was great

Cons:

That location was older, room needed to be upgraded.

2026-01-19 via Nuitee
D
David family_with_children us
9
Stay was for one night and had to pay for parking
Pros:

Great breakfast

Cons:

Bar sink dripping and toulet running all night

2026-01-19 via Nuitee
J
Jerry solo_traveller us
10
Pros:

Great atmosphere.

Cons:

Nothing

2026-01-19 via Nuitee
P
PEDRO A family_with_children us
8
2026-01-19 via Nuitee
T
Tommy couple us
5
The beds are always comfortable. The staff is really nice however to pay $21 a night for parking on the property is ridi
Pros:

I’ve always loved Embassy

Cons:

I had to move to three different rooms because in the first room, they were renting the hotel, but did not specify when I booked it and it was too loud, second room. I slept the night in, in the morning absolutely no hot water and the phones didn’t work to call front desk. Third room was good. Only small downfall was the toilet would not stop running until I remove the lid and pulled the little plunger up..

2026-01-19 via Nuitee
F
Fernando solo_traveller us
10
2026-01-19 via Nuitee
M
Maria Elena couple mx
9
Overall it was a nice comfortable stay
Pros:

Spacious rooms

Cons:

Some things in the room felt old or under maintained

2026-01-18 via Nuitee
U
umar solo_traveller ng
10
2026-01-12 via Nuitee