Embassy Suites by Hilton Austin Arboretum

Hotels
•
Embassy Suites Hotels
8 (561 reviews)
9505 Stonelake Boulevard , Austin , US
+1 512-372-8771

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Dog friendly
Good value
Happy hour
Clean service
Comfortable rooms
Cons:
Cleanliness issues
High parking fees
Inconsistent food service
Temperature control issues

Categories

Cleanliness
6.46
Multiple reviews mention cleanliness issues, including dirty furniture and unclean conditions.
Service
8.93
Most guests mentioned friendly and helpful staff.
Location
8.97
Good location noted by several guests, being close to local attractions.
Room Quality
7.42
Mixed reviews about room conditions, some dated interiors, and comfort issues.
Amenities
8.45
Amenities like the pool, gym, happy hour, and breakfast included received positive notes.
Value for Money
7.91
Some complaints about additional charges like parking, but good value for pet-friendly services.
Food and Beverage
7.46
Food options were appreciated, but issues with breakfast quantity affected experiences.
Overall Experience
8.43
Overall experience was mixed, with both positive and negative aspects noted by various guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:00

Property Description

Luxurious All-Suite Hotel in Prime Location

Modern Amenities: The Austin-Arboretum Embassy Suites offers spacious accommodations with the latest technologies, including flat-screen TVs, microwaves, and refrigerators in every suite.

Convenient Location: Situated within walking distance to shopping centers and a short drive from Austin city center, guests have easy access to Domain Mall, Lake Travis, University of Texas, museums, mansions, and entertainment options.

Complimentary Services: Enjoy a free cooked-to-order breakfast and evening reception during your stay at this upscale hotel.

Experience luxury and convenience at the Austin-Arboretum Embassy Suites. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

8
Based on 561 reviews
Cleanliness: 6.46
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.43
R
Robert • couple • us
4
Cons:

$17 to park in their parking lot. Ridiculous

2026-10-22 • via Nuitee
C
Carmen M. • couple • pr
10
2026-10-20 • via Nuitee
P
Philipp • family_with_children • de
10
2026-10-20 • via Nuitee
M
Manuel • family_with_children • us
8
1st time staying here that we felt people were loud at night and breakfast wasn't great
Pros:

Unfortunately, though the breakfast (for the most part) was good. I ate some sausage that I really didn't like the taste. I ate a couple of bites. Sure enough I had stomach issues the entire day. It was the first time I'd ever had an issue with any of the food from an Embassy Suites Hotel.

Cons:

Breakfast area was very, very busy. Not much room for people to sit between the 8:30 AM - 10:00 AM time slot. So we had to wait for people to finish and leave so we could sit and enjoy our breakfast together. The sausage was not good. It cause a case of indigestion for me and my family all day.
There were also some loud guests on the bottom floor and we could hear all of their noise from 3rd floor while we were trying to fall asleep at about 11:30 PM. I noticed that there was about a 1 inch gap at the door allowing most of the noise to enter our room so I had to put some towels at the bottom to help block out unwelcome noise.

2026-10-16 • via Nuitee
R
Rochelle • couple • us
7
2026-10-15 • via Nuitee
J
John • couple • us
8
It was fine, but paying for parking is unnecessary
Pros:

The staff was good and helpful

Cons:

We’ve stayed at this property before and liked it. They did not charge for parking before and now they do and there’s no reason for that. There’s plenty of parking spaces and it’s not downtown. It’s one thing they need to get rid of rethink. It just seems like they’re trying to get more money very disappointing and embassy suites

2026-10-13 • via Nuitee
C
Celestine • solo_traveller • us
4
2026-10-10 • via Nuitee
C
Chris • solo_traveller • us
10
Pros:

Everything but the breakfast menu

Cons:

I don't know if there's stuff to do to decide to pick from to eat on breakfast

2026-10-10 • via Nuitee
C
Chris • solo_traveller • us
10
Pros:

Everything

Cons:

Not enough different varieties of things to select on the morning breakfast

2026-10-10 • via Nuitee
G
Graziella • couple • br
10
2026-10-09 • via Nuitee
T
Timothy • couple • us
8
2026-09-14 • via Nuitee
S
Sandra • couple • us
10
I don’t think handicap people like me with the sticker and All should have to pay for
Pros:

Everything

Cons:

Paying to park

2026-09-14 • via Nuitee
B
Brandi • family_with_children • us
10
2026-09-13 • via Nuitee
A
Aaron • family_with_children • us
8
My family enjoyed it. Would definitely return and recommend this property to families.
Pros:

Beautiful arboretum. We enjoyed the indoor pool, although it was very cold. We also really enjoyed the made-to-order breakfast. Best omelet I've ever had!
Also, the suite was super spacious; had plenty of room to set up a crib, etc.

Cons:

Didn't care for the $17 per night for parking. Seems like parking should be included as this property is not anywhere near downtown or near any other areas in which parking is not free.

2026-09-08 • via Nuitee
B
Billy • solo_traveller • us
9
2026-09-06 • via Nuitee
A
Angelica • couple • us
9
2026-09-06 • via Nuitee
K
Keith • solo_traveller • us
1
2026-09-06 • via Nuitee
A
Adonis • couple • us
10
2026-08-24 • via Nuitee
A
Ashley • family_with_children • us
5
It was doable but not clean.
Pros:

The staff was very kind and hospitable.

Cons:

The room felt very grimy and dirty. The red chair was stained and too gross to sit on. I covered it with an extra sheet so we could sit on it.

2026-08-23 • via Nuitee
S
Sandra • couple • us
10
2026-08-20 • via Nuitee