Hilton Suites Toronto-Markham Conference Centre & Spa

Hotels
•
Hilton Hotels & Resorts
8 (1338 reviews)
8500 Warden Avenue , Markham , ca

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Cons:
Poor cleanliness
Limited pool access

Categories

Cleanliness
6
The room cleanliness was poor due to ongoing work with paint residues.
Service
9
Staff were very friendly, contributing positively to the experience.
Location
8.5
The hotel is iconic and well-known, adding value to its location.
Room Quality
8
Rooms were clean and quite large with newer furniture but lacked extra amenities.
Amenities
7.5
Limited pool access and missing microwaves in rooms were drawbacks.
Value for Money
8
The pricing seems justified considering the location but not the pool access.
Food and Beverage
9
Catering was phenomenal during the conference and exceeded expectation.
Overall Experience
8
Notable experiences offset by some shortcomings in cleanliness and pool access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:50

Property Description

Luxurious All-Suite Accommodations
Experience the ultimate comfort and relaxation at Hilton Suites Toronto-Markham Conference Centre & Spa. Each suite boasts a separate living room and bedroom, along with modern amenities such as two 32-inch flat-screen TVs and an MP3 docking station.

Full-Service Spa and Dining Options
Indulge in a rejuvenating spa treatment or enjoy a delicious meal at the Essence of Unionville restaurant, open daily for breakfast, lunch, and dinner. For a more casual setting, head to the Absolute Lounge for light meals and beverages. Room service is also available for those cozy nights in.

Convenient Facilities and Services
Stay active in the modern gym, stay productive at the 24-hour business centre, and find the perfect souvenir at the on-site gift shop. Whether you're here for business or leisure, Hilton Suites Markham has everything you need for a memorable stay.

Book now to elevate your Markham experience at Hilton Suites Toronto-Markham Conference Centre & Spa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 10 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 39
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1338 reviews
Cleanliness: 6
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
A
Al-Akhras • extended_group • ca
10
2026-02-09 • via Nuitee
Z
zheng • couple • ca
6
2026-02-09 • via Nuitee
R
Rachael • couple • ca
8
Very nice staff .
Pros:

Close to venue I was attending

Cons:

Staying in second building to go to the pool you have to walk a far distance or go outside . You also have to book a time slot to use the pool .

2026-02-08 • via Nuitee
H
HAN • couple • ca
7
2026-01-28 • via Nuitee
J
jihong • extended_group • us
5
2026-01-27 • via Nuitee
S
Serge • family_with_children • lb
2
2026-01-27 • via Nuitee
N
nesrin • family_with_children • ca
9
2026-01-26 • via Nuitee
B
Benny • couple • ca
10
Pleasant and refreshing
Pros:

Location

Cons:

Not much

2026-01-22 • via Nuitee
E
Evette • family_with_children • ca
8
Enjoyed our stay but wish we had been notified about the pool and the tournament.
Pros:

Lobby was very welcoming upon arrival. Staff was very nice. Rooms were clean and quite large with newer furniture.

Cons:

Rooms didn’t have extra pillows or blankets. No microwave and fridge didn’t keep item cold.
The pool isn’t operated by the actual hotel and reservations were needed to use it. Sessions were only 45 minutes long. Hockey tournament during our stay and kids were running and yelling until 1:30 am.

2026-01-20 • via Nuitee
W
William • solo_traveller • ca
9
Pros:

The room was clean and comfortable. The bed had good sheets and was comfortable to sleep in. The furniture was in good shape and did not look worn.

Cons:

The bathroom showed some moderate signs of age.

2026-01-19 • via Nuitee
J
Jessica • family_with_children • ca
3
Pros:

beds were comfortable

Cons:

the room was not very clean i found used condoms and wrappers under the sheets of the bed and there was marker on the bath tub we were not very happy

2026-01-19 • via Nuitee
J
JIN • couple • us
1
Very Bad experience
Pros:

None

Cons:

To Whom It May Concern,
I am writing to formally report a deeply disturbing and unacceptable incident that occurred during my stay at your hotel on the night of July 4, 2025.
After completing the check-in process at the front desk, I was issued a key card for Room 605. Upon attempting to enter the room, I was met with a terrifying and shocking experience—someone inside the room shouted at me as I opened the door. This unexpected confrontation caused me and my companions significant emotional distress and fear. We were visibly shaken and felt completely unsafe.
I immediately returned to the front desk to report what had happened. Initially, I was told that the room was unoccupied and that I must have made a mistake. The front desk staff then accompanied me back to Room 605. When we opened the door, the room was indeed empty—but there was a strong odor of marijuana and trash on the floor, clearly indicating recent occupancy. This only intensified our fear and confusion.
At that point, the front desk changed their explanation, saying they would check for alternative accommodations. However, they soon informed me that Room 605 was the last available room. I strongly objected and demanded to review the surveillance footage and requested a refund due to the safety concerns. To temporarily placate me, the hotel assigned me to a different room.
Unfortunately, the new room had serious maintenance issues, which I immediately reported that same night by phone. I was told that someone would be sent to fix the problem, but no one ever came. By then, it was already 3 a.m.—I was exhausted, frightened, and distressed. I asked that someone from management contact me the following day to resolve the issue. However, no one ever followed up, nor did anyone reach out to offer assistance.
On the evening of July 6, at approximately 8:00 p.m., I personally went to the front desk and reported the issue again. Once again, I was promised that someone would be sent “right away,” but no one eve

2026-01-19 • via Nuitee
L
Latour • family_with_children • ca
10
2026-01-19 • via Nuitee
K
KUO MIN • couple • tw
8
2026-01-19 • via Nuitee
W
Wing • couple • us
6
Cons:

The shower walls were really dirty, it looked uncleaned

2026-01-19 • via Nuitee
Z
ZHE • solo_traveller • ca
10
2026-01-19 • via Nuitee
L
Luis Fernando • couple • ca
10
2026-01-19 • via Nuitee
B
B2624CInicolas • Family
10
Excellent Service and Professional Team
Pros:

We stayed in a spacious two-bedroom suite and appreciated the thoughtful fruit basket and card provided during our stay while the hotel was undergoing construction.
After checkout, there was a miscommunication, and once I contacted the hotel, Mohit Singh, Grace at the front desk, and Manager Marcos communicated with me professionally and consistently until the matter was resolved.
Special thanks to Grace for her exceptional customer service and Marcos for personally following up. Overall, the team’s professionalism and commitment to guest satisfaction stood out.

2026-01-17 • via Tripadvisor
N
Navjeet • family_with_children • gb
8
2026-01-16 • via Nuitee
U
Usman • couple • sa
9
Great hotel experience - great staff
Pros:

Great housekeeping and front desk staff. Efficient, and very friendly and helpful.

Cons:

Some maintenance work meant not all facilities (coffee bar in main lobby) were available during my stay.

2026-01-13 • via Nuitee