Embassy Suites Lexington

Hotels
Embassy Suites Hotels
8.8 (784 reviews)
1801 Newtown Pike , Lexington , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Under construction
Dust and noise issues

Categories

Cleanliness
7.76
Construction led to dust everywhere, negatively impacting cleanliness.
Service
9.73
Staff was exceptional and friendly despite construction challenges.
Location
9.27
Location was convenient, perfect for family visits.
Room Quality
8.72
Rooms were clean but felt warmer than expected; comfort was lacking.
Amenities
8.75
Standard amenities available but limited during construction.
Value for Money
8.71
Given the construction issues, value was less than expected.
Food and Beverage
8.26
Limited options available due to restaurant closure during renovation.
Overall Experience
9.23
Enjoyable stay despite construction, but management needs to improve communication.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:03

Property Description

Modern Amenities and Scenic Location
Embassy Suites Lexington, nestled in the heart of Kentucky’s Bluegrass Country, offers a perfect blend of modern comforts and picturesque surroundings at the University of Kentucky Coldstream Research Campus.

Complimentary Services and Recreational Facilities
Enjoy a stress-free stay with complimentary made-to-order breakfast, evening reception, and access to the indoor pool, fitness center, and 24-hour business center.

Local Bourbon Experience at Paddock Grille
Delight your taste buds with a variety of local bourbons at the on-site restaurant, Paddock Grille, serving delectable meals throughout the day.

Experience the best of Lexington's hospitality and book your stay at Embassy Suites today for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that some common areas are currently under renovation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 784 reviews
Cleanliness: 7.76
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
A
Asha couple us
5
Wouldn’t stay again
Pros:

The property was amazing

Cons:

They’re unorganized when certain people work

2026-06-04 via Nuitee
M
Marty solo_traveller us
8
Cons:

Trouble getting checked in. They couldn’t get credit card machine to work. Room key didn’t work I had to come back down to the desk, there were items in the floor of the room missed by house keeping. And the shampoo was empty in the shower.

2026-06-04 via Nuitee
K
KaLyshia extended_group us
10
Home away from home, extremely comfortable & worth every penny sent!
Pros:

It was clean, quiet & I felt safe there I absolutely loved it there, when I come back this will definitely be the place I stay at from now on! I love the room set up, front desk was so helpful at check in & she was so accommodating! This was literally one of the best hotels I’ve stayed at & I’ve been to Lex more than a few times! I cannot stop raving about my stay here honestly!!! The cheeseburger & sweet potato fries from the grill was pretty good as well the young lady Lauren, was super sweet & helpful!

Cons:

Nothing it was fabulous!

2026-06-01 via Nuitee
J
James couple us
5
2026-06-01 via Nuitee
A
Alanis couple us
10
2026-05-28 via Nuitee
A
Ashley family_with_children us
4
Overpriced for my experience
Pros:

Breakfast

Cons:

Pool was freezing cold. Ask staff to check the temp. Never came. Never communicated with me. Text them and they stated it was max temp. No way! Room had an alcoholic beverage bottle in the Othman. Definitely wasn’t cleaned well. Did show staff on check out.

2026-05-27 via Nuitee
A
Angie solo_traveller us
9
Nice for the price.
Pros:

Pool worked

Cons:

Pool was muggy

2026-05-26 via Nuitee
M
Mujawamariya family_with_children us
9
GOOD
Pros:

IN GENERAL WAS GOOD

Cons:

THE ROOM WAS STILL SMELLS LIKE IT WAS A LONG TIME WITHOUT FRESH AIR, " SMELL"
ROOM DOES NOT SMELLS GOOD.

2026-05-26 via Nuitee
K
Karla couple us
10
2026-05-22 via Nuitee
D
Daniel extended_group us
7
N/A
Pros:

Breakfast was good.

Cons:

No luggage carts available

2026-05-19 via Nuitee
A
Atasha couple us
9
Overall, our day was good. I appreciate the free complementary drinks and not appetizers. Breakfast was excellent.
Pros:

Staff was friendly no complementary drinks. Breakfast was good.

Cons:

The toilet ran and it didn’t flush well
And the elevator walls were nasty

2026-05-18 via Nuitee
1
133sedona Solo travel Lake Dallas, Texas
10
Lovely setting by Coldstream Park
Pros:

Very spacious and clean room. Great shower. Great bed. Coldstream park is next door— so great for walking or jogging.

The staff was pleasant and accommodating.

The hotel is newly renovated. My door kept getting stuck but I saw that they are replacing the doors.

2026-05-17 via Tripadvisor
S
Shauna couple us
1
Pros:

Didn't stay and will never stay

Cons:

The receptionist was very rude!!

2026-05-16 via Nuitee
M
M796QSamyd Family United States
2
Don't do it
Pros:

This place is the worst. Don't believe any of the reviews. Our door doesn't fit so it sticks and you have to be a bodybuilder to open it. Not the room we reserved. What a dump.

2026-05-15 via Tripadvisor
A
Angela solo_traveller us
10
Pros:

Comfortable,clean,great staff. Everyone were helpful and friendly!

2026-05-14 via Nuitee
P
Patricia solo_traveller us
10
2026-05-11 via Nuitee
T
Tania family_with_children us
3
Very frustrated with the whole experience. This embassy suite was subpar
Pros:

Food was cold and terrible

Cons:

Staff was unknowledgeable and extremely frustrated. Our room was dirty

2026-05-10 via Nuitee
G
Gustavo couple us
10
2026-05-09 via Nuitee
T
TexasMackays Family League City, Texas
2
Reservations not Honored
Pros:

Booked a double queen room in May of 2025 for graduation in May of 2026. I had this reservation for over a year! Show up and guess what….they are overbooked and gave the room away. This is after waiting 15 minutes for someone to even show at the front desk. We did check in at 11:30 pm, but we called ahead of time to confirm tge room AND checked in with digital key. They tried to put us in a king, but someone was in the room. It took a literal hour to finally get us in a king room. Don’t trust your reservations at this hotel, it was a hot mess! I was a pretty loyal customer of Hilton, but the reviews about busy weekends are correct-they truly don’t care.

2026-05-08 via Tripadvisor
A
Abby couple us
8
2026-05-07 via Nuitee