Macdonald Berystede Hotel & Spa

Hotels
Macdonald Hotels & Resorts
8 (3985 reviews)
Bagshot Road, Sunninghill , Ascot , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Fantastic staff
Excellent spa services
Cons:
Issues with cleanliness
Expensive food for the portion sizes

Categories

Cleanliness
6.96
There were issues with the carpet in the room and hairdryer which needed attention.
Service
8.93
Reception staff were very responsive and sorted issues promptly. Tash and Emma at the spa provided exceptional service.
Location
8.97
Great location, secure gated property in a beautiful area.
Room Quality
7.42
Some aspects were noted as tired, and there were issues with furnishings and equipment.
Amenities
7.95
The spa area and pool facilities were appreciated.
Value for Money
7.41
Certain services like the Christmas dinner were deemed overpriced for the quality.
Food and Beverage
7.96
Food quality was good, though portions at the Christmas party were criticized.
Overall Experience
8.43
Overall enjoyable stay, with highlighted experiences at the spa and restaurant, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:28

Property Description

Luxurious French Chateau-Style Manor
Experience a touch of France at the historical Macdonald Berystede Hotel & Spa, just 1.5 miles from Ascot Racecourse. Indulge in the relaxing spa with a swimming pool and gym, and savor delectable dishes at the AA Rosette-rated Acanthus Restaurant. Free WiFi ensures you stay connected throughout your stay.

Tranquil Setting with Premium Amenities
Surrounded by peaceful gardens and woodland, unwind in the indoor pool with garden views at the Vital Spa. Enjoy the outdoor hydrotherapy pool, thermal suites, and rejuvenating beauty treatments. With air-conditioned rooms and a conference suite, this hotel offers the perfect blend of relaxation and functionality.

Fine Dining and Elegant Bar
Delight in European cuisine at the Acanthus Restaurant or unwind in the sophisticated bar adorned with leather armchairs and equestrian decor. With a 20-minute drive to Windsor and complimentary amenities like free parking and private sun terraces, the Macdonald Berystede Hotel & Spa promises a memorable stay.

Book now for an unforgettable experience at Macdonald Berystede Hotel & Spa.

Important information:

The credit or debit card used to book a pre-paid rate must be presented to reception upon arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

The restaurant is often very busy, so it is advisable to make dinner reservations at the time of booking.

Our swimming times for children are 09:00–11:00 and 16:00–19:00.

When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 3985 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.43
A
Adelaide solo_traveller gb
8
Pros:

The neat room

Cons:

No biscuit in the deluxe room

2026-08-29 via Nuitee
B
Ben solo_traveller gb
7
2026-08-29 via Nuitee
B
Ben solo_traveller gb
7
2026-08-29 via Nuitee
B
Ben solo_traveller gb
7
2026-08-29 via Nuitee
S
Scott couple gb
8
Went for a family wedding lovely rooms and staff great breakfast loved the pool and spa fertilits
Pros:

Great location lovely spa and staff great breakfast would recommend

Cons:

More of a drink selection in the spa would have been nice apart from water and hot drinks smoothies etc

2026-08-29 via Nuitee
G
Grant family_with_children gb
8
If you like a good sauna, this is a must.
Pros:

The swimming pool and sauna was a particular highlight. There were a few steam rooms rather than just the one, and each one was a little different with different smells and temperature and lighting. There was even an ice room which was amazing.
We took a uber to Sunnydale for dinner which was a real highlight, a lovely little town.

Cons:

I upgraded to get a bit more luxury but the room was pretty standard to be honest. Its a lovely setting but quite a basic offering. Useful for travelling through but not a destination venue.

2026-08-29 via Nuitee
N
Nicole couple gb
6
Cons:

Room was dated and very tight .

2026-08-28 via Nuitee
N
Nicole couple gb
6
Pros:

The location and the parking

Cons:

The room we were in was vary dated decor and the room was very small very little space.

2026-08-28 via Nuitee
J
Jane family_with_children gb
8
Ok but not as good value as I had hoped.
Pros:

Breakfast not included and expensive so only paid for one day - should have been included for £100 per night room.

Cons:

Room was as far from reception as possible. Hydro pool out of order for the 4 days I was there.

2026-08-28 via Nuitee
R
Ralitsa solo_traveller gb
10
Pros:

Spa facilities are great Good breakfast! Amazing location!

2026-08-28 via Nuitee
Y
Y4971EMsianh Friends getaway
10
Excellent evening
Pros:

I had a fantastic time at the leisure club members Sip and Paint evening. Claire and Lisa organised a wonderful evening and they were so kind.

2026-08-27 via Tripadvisor
V
Victoria family_with_children gb
6
Good value for money.
Pros:

Very large and clean rooms. Lovely pool and bar areas. Children’s breakfast was free.

Cons:

Signage to lifts was poor, pillows were not comfortable and some maintenance required on the rooms.

2026-08-27 via Nuitee
S
Sophie family_with_children gb
8
Really good value for a family overnight stay.
Pros:

Historic with character as well as modern facilities. Excellent food.

2026-08-27 via Nuitee
B
bas family_with_children nl
8
Prima
Pros:

Het ontvangst

Cons:

Het uitzicht aan de achterkant

2026-08-27 via Nuitee
4
465fabiolac Couples
10
Facial
Pros:

Ascot side. The facial with Maria was amazing. Such a soft touch. Will return.

2026-08-26 via Tripadvisor
S
Steve couple gb
7
2026-08-26 via Nuitee
P
PAUL couple gb
8
Lovely hotel and friendly staff.
Pros:

Perfect location for where we wanted to be.
The staff were excellent and the whole experience was relaxed with meals and drinks.

Cons:

Bathroom was in need of a little bit of TLC. Only thing that really let the hotel down.

2026-08-26 via Nuitee
X
X2329HTjuliank Couples
6
Very poor
Pros:

Spa had broken steam room....broken ,hydro pool..... broken sauna.
All the things you need for a soap break broken

2026-08-25 via Tripadvisor
J
jamessA7083TY Friends getaway United Kingdom
10
10/10 Spa Day
Pros:

Great Spa Day at The Berystede Spa! Fantastic massage from Tania who I would 100% recommend booking a treatment with. Probably the best massage I have ever had! 10/10 service. Would definitely recommend to my friends and family!

2026-08-25 via Tripadvisor
H
honeybubblicious Family Barnet, Greater London, England
6
Disappointing so left a day early
Pros:

Disappointing stay overall so left one day early. Outdoor jacuzzi not working. Pool crowded with noisy families. No cushions on sun loungers outside. Mean penny pinching in spa so wanted £1 to put coffee in from their machine! Not fitting when paid for 3 day spa break. Wouldn't give gown or slippers in spa on day one. Had to walk back to room through reception in a towel. Room was adequate but noisy due to being near road. Breakfast was cold and sub-standard with rock hard veggie sausage and packet mix scrambled eggs. Shame because place has potential- nice old building and some of staff nice.. I think this is a 3 star hotel doing the minimum to qualify for 4 stars

2026-08-25 via Tripadvisor