Macdonald Berystede Hotel & Spa

Hotels
Macdonald Hotels & Resorts
8 (3773 reviews)
Bagshot Road, Sunninghill , Ascot , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Fantastic staff
Excellent spa services
Cons:
Issues with cleanliness
Expensive food for the portion sizes

Categories

Cleanliness
6.96
There were issues with the carpet in the room and hairdryer which needed attention.
Service
8.93
Reception staff were very responsive and sorted issues promptly. Tash and Emma at the spa provided exceptional service.
Location
8.97
Great location, secure gated property in a beautiful area.
Room Quality
7.42
Some aspects were noted as tired, and there were issues with furnishings and equipment.
Amenities
7.95
The spa area and pool facilities were appreciated.
Value for Money
7.41
Certain services like the Christmas dinner were deemed overpriced for the quality.
Food and Beverage
7.96
Food quality was good, though portions at the Christmas party were criticized.
Overall Experience
8.43
Overall enjoyable stay, with highlighted experiences at the spa and restaurant, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:28

Property Description

Luxurious French Chateau-Style Manor
Experience a touch of France at the historical Macdonald Berystede Hotel & Spa, just 1.5 miles from Ascot Racecourse. Indulge in the relaxing spa with a swimming pool and gym, and savor delectable dishes at the AA Rosette-rated Acanthus Restaurant. Free WiFi ensures you stay connected throughout your stay.

Tranquil Setting with Premium Amenities
Surrounded by peaceful gardens and woodland, unwind in the indoor pool with garden views at the Vital Spa. Enjoy the outdoor hydrotherapy pool, thermal suites, and rejuvenating beauty treatments. With air-conditioned rooms and a conference suite, this hotel offers the perfect blend of relaxation and functionality.

Fine Dining and Elegant Bar
Delight in European cuisine at the Acanthus Restaurant or unwind in the sophisticated bar adorned with leather armchairs and equestrian decor. With a 20-minute drive to Windsor and complimentary amenities like free parking and private sun terraces, the Macdonald Berystede Hotel & Spa promises a memorable stay.

Book now for an unforgettable experience at Macdonald Berystede Hotel & Spa.

Important information:

The credit or debit card used to book a pre-paid rate must be presented to reception upon arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

The restaurant is often very busy, so it is advisable to make dinner reservations at the time of booking.

Our swimming times for children are 09:00–11:00 and 16:00–19:00.

When booking 7 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 3773 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.43
V
Victoria solo_traveller gb
8
Pros:

The hotel, spa and breakfast.

Cons:

The spa receptionist.

2026-06-06 via Nuitee
D
Daniel couple gb
5
Average staywouldn’t choose to stay again unless knew improvements where made to rooms and food
Pros:

Breakfast was average sausages need cooking longer and bacon needs to be crispy . Drink ie coffee was just standard no options or who served us couldn’t be bothered

Cons:

The tv in room was dated no Netflix or subscription options

2026-06-06 via Nuitee
D
davidaK1275MW Business World
4
Below expectations
Pros:

Generally unfriendly staff. Why work in hospitality if you dont like dealing with members of public. trays / food / glasses just left for days in corridor and overall a depressing hotel to stay. Only slight positive is the spa and gym for the money paid.

2026-06-05 via Tripadvisor
L
laurendR1485HV Family
10
Wedding - July 2025
Pros:

We got married at The Berysyede last July and im only just getting round to writing a review now.

From the first visit meeting Cleo myself and my Mother in Law were both blown away by the venue and by Cleo.

We were shown the various packages and options available and shown the spaces available for the ceremony and the evening reception.

We went away and I promptly returned the same evening with my now husband to show him around. He loved the space just as much as us.

Safe to say we booked!
Cleo was so helpful from the first correspondence to after the wedding. Nothing wad too much trouble even tho she is clearly rushed off her feet especially during the crazy wedding season

We had the best day and everything went so smoothly. The food was amazing and we had so many so comments from our guests about how this was the best wedding food they had ever had!!

We spent the night before and rhe night of the wedding at the hotel and the bridal suite was truly impressive. A huge bed, dressing room, bathroom and seating area.

We would 100% recommend this venue for a wedding and we are looking forward to pur complimentary anniversary meal this coming July!

2026-06-05 via Tripadvisor
C
Christina solo_traveller gb
8
2026-06-05 via Nuitee
C
Christina solo_traveller gb
8
2026-06-05 via Nuitee
C
Christina couple gb
8
2026-06-05 via Nuitee
N
N4405HVemmam Solo travel
10
Birthday spa day
Pros:

Beautiful setting, friendly staff. Had a lovely facial with some great advice from Laura Buckland. Massage was so relaxing. Had a headache before treatment, she made it disappear.

2026-06-03 via Tripadvisor
K
kaylorg2026 Friends getaway
10
Great experience
Pros:

Would honestly say we loved our wellness day with chelsea, the hotel was lovely and clean, staff were great, food was so nice! Will be back to use the spa & for another wellness day

2026-06-03 via Tripadvisor
V
Vacation13458784838 Solo travel
10
Wellness Day with Body Goals by Chelsea & The Berystede
Pros:

Wellness Day with Body Goals by Chelsea & The Berystede
Really well-organised day by Chelsea, held in the hotel’s conference centre. The classes were fantastic – including a workout, Pilates, tarot reading, sound bath and breathwork. The food was nutritious and beautifully prepared, and the whole day had such a lovely atmosphere. Great location with plenty of parking and clean facilities.
Can’t wait for the next one!

2026-06-03 via Tripadvisor
W
W5529JZdeborahg Solo travel
10
The best spa stay!
Pros:

Wow! What can I say…. The Spa service was an absolute dream. As soon as I walked into the hotel and the aromas hit me from the lobby I literally floated down to vital with my senses leading my way.. I was not disappointed…. The staff were so welcoming and inviting. My consultation was on point and lovely Liv gave me the most incredible facial. I nearly dropped off with her expertise and my skin was glowing the next day. On the second day of my stay I was yet again taken aback of how professional the therapist were, Tash was an absolute dream in advising me which treatment would suit me best and boy she was not wrong! I was lucky enough to have Emma for a Swedish deep tissue massage and I can honestly say it was second to none. All of my upper body tension was expelled within the treatment. I can’t thank the three of you enough and will be back on a regular basis! I can highly recommend these ladies who made my stay absolutely amazing. Thank you so much x

2026-06-02 via Tripadvisor
P
Phillip solo_traveller gb
2
Pros:

Friendly staff

Cons:

Room was gruby with paper peeling off the walls and stains on the carpet, needs updating.

2026-06-02 via Nuitee
E
Elisangela Dahlke couple de
1
AWFUL! Never again!
Pros:

Just the hotel location

Cons:

I had double booked a room with my boyfriend, we tried to contact Booking.com and the hotel several times to cancel one of the bookings room. The hotel phone had problems, the hotel staff were unfriendly and said they never received an email from bookings.com about the double booking. Foudi is one of the staff that has been soooo rude! The room didn't have any towels ready, so we had to walk till the reception as our room was the last room on the back of the hotel to be able to request towels . The food wasn't good, the bolognese tasted like it was off! Overall we were very disappointed with everything and won't be staying there ever again! : (

2026-06-02 via Nuitee
M
Matty solo_traveller gb
10
2026-06-01 via Nuitee
W
worthers1997 Solo travel
10
The Ultimate Wellness Day Done Right
Pros:

What an incredible wellness day from start to finish! The whole experience flowed seamlessly — from a full body workout and Pilates to a tarot reading and a deeply relaxing sound bath. It was the perfect mix of movement, mindfulness, and something a little magical.

The attention to detail throughout the day was truly impressive, and the food, refreshments and drinks were delicious.

I came away feeling refreshed, inspired, and already excited for the next one. Highly recommend to anyone looking for a truly nourishing day out & abit of ME time!

2026-05-31 via Tripadvisor
S
Susan Kenneally solo_traveller gb
10
Pros:

Very friendly staff,clean and comfortable. Breakfast excellent

Cons:

Location, staff and food

2026-05-31 via Nuitee
C
Christopher solo_traveller gb
10
2026-05-29 via Nuitee
V
Vukan couple gb
7
A good hotel and reasonably priced. Make sure you take advantage of the spa.
Pros:

Great location and a convenient and pleasant spa experience, particularly the heated outside pool in winter.

2026-05-29 via Nuitee
T
Tasha couple gb
10
2026-05-29 via Nuitee
C
Chi Yan family_with_children hk
9
Good value
Pros:

The environment and food of the restaurant has improved

2026-05-28 via Nuitee