Macdonald Bath Spa

Hotels
Macdonald Hotels & Resorts
8 (237 reviews)
Sydney Road, Bath, England, BA2 6JF , Bath , GB

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Newspapers in lobby (surcharge)
Fireplace in lobby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spa facilities
Cons:
Poor cleanliness
Inconsistent service
Dated rooms

Categories

Cleanliness
6
The hotel had cleanliness issues mentioned in multiple reviews, including dirty windows and a lack of cleanliness in rooms.
Service
9.5
Mixed feelings with some positive experiences and some negative feedback, particularly regarding dining service.
Location
10
Excellent location noted in several reviews, close to key attractions.
Room Quality
7
Rooms described as dated and lacking character, do not meet expectations for a 5-star hotel.
Amenities
8.5
Spa and other facilities appreciated, though some areas need maintenance.
Value for Money
7
Expectations for value not met as the hotel does not feel like a true 5-star experience.
Food and Beverage
7.5
Service issues with dining and breakfast quality mentioned.
Overall Experience
8.5
The experiences were mixed; some positive aspects but significant concerns about overall quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:34

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the spa, and make use of the health club, outdoor & indoor pool.

Fine Dining and Bar Options
Enjoy regional cuisine at Vellore Restaurant with garden views, dine alfresco, or savor room service. Unwind at the 3 bars/lounges with a drink.

Convenient Services and Event Spaces
Benefit from complimentary Wi-Fi, concierge services, and a hair salon. Event facilities, a conference center, and meeting rooms are available.

Pamper yourself at Macdonald Bath Spa, where luxury meets convenience and relaxation. Book your stay for a centrally located Bath experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8
Based on 237 reviews
Cleanliness: 6
Service: 9.5
Location: 10
Room Quality: 7
Amenities: 8.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8.5
J
Julie family
8
Pros:

Lovely hotel. Friendly staff. The hot pool was amazing

2025-10-12 via Nuitee
B
Barbara
10
Pros:

Nice place.

2025-10-12 via Nuitee
T
Tom
10
Great hotel in lovely location
Pros:

Outdoor pool was amazing, showers were good, dinner was one of the best yet! Recommend the venison.
Room was clean and tidy and spacious

2025-10-09 via Nuitee
N
Nicolla
10
Pros:

Hotel is beautiful

2025-10-08 via Nuitee
W
William partner
10
Pros:

Ideal base for Bath as long as you like a good walk!
Very well run Hotel,I would definitely return.

,

2025-10-08 via Nuitee
M
Matthew
10
Pros:

Good spa and relaxing lounge

2025-10-07 via Nuitee
A
Adrian partner
8
Pros:

Fantastic property, walking distance into the centre.

2025-10-04 via Nuitee
P
Penelope
8
Pros:

The room was clean - shame about cracked sink though

The spa pool outside didn’t look very clean or changing rooms loos showers etc a bit grubby and unkempt

2025-10-04 via Nuitee
K
Kathleen
10
Pros:

Clean bed was a bit low from the floor
Toilet was to low down

2025-10-03 via Nuitee
D
denise friends
6
Pros:

Poor service at dining

2025-09-22 via Nuitee
S
sung il
4
Pros:

not what expect from 5 star hotel

2025-09-22 via Nuitee
A
Andrew
6
Pros:

The property clearly used to be a grand building but it is very tired. If it weren’t for ticking the amenity boxes, ie telephone in the bathroom, bedroom keycard entry etc then it wouldn’t be a 5 star and shouldn’t be.

2025-09-21 via Nuitee
K
Karen
10
Luxurious Period Property and Spa
Pros:

We had a wonderful stay at this luxurious period property and the spa facilities were an added bonus. Some areas were in need of some TLC, but we appreciate the enormity of maintaining a building of this scale.

2025-09-20 via Nuitee
D
David partner
6
Pros:

Maybe my idea of a 5starhotel is not the same as theirs .
The windows of our room were filthy , the room was blandly decorated with no character . The mini fridge wasn’t cold enough , the Wi-Fi kept dropping out .
The breakfast which was included in our price was slow to arrive and the service was fragmented .
The overall decor of the hotel looked tired .
Not the sort of experience I want from a 5star hotel . I wouldn’t rebook and I wouldn’t recommend.

2025-09-19 via Nuitee
G
Gerald
10
Pros:

Outstanding amazing gem this hotel is , a short walk into town and the spa is excellent

2025-09-19 via Nuitee
J
Jeff friends
8
Pros:

Lovely room. I enjoyed the facility.

2025-09-17 via Nuitee
D
D
6
Pros:

Paintwork badly chipped in bathroom. All the staff we met were very friendly and helpful, especially in the restautant.

2025-09-15 via Nuitee
T
Tracy
6
Pros:

The spa area needs a update broken tiles in

2025-09-10 via Nuitee
D
Denise
8
Pros:

Braw

2025-09-07 via Nuitee
L
lewis
10
Perfect weekend away
Pros:

Had such a lovely stay took my girlfriend for her 30th made some amazing memories in the area and the hotel and spa was lovely

2025-09-06 via Nuitee