Macdonald Frimley Hall Hotel & Spa

Hotels
•
Macdonald Hotels & Resorts
7.7 (2932 reviews)
Lime Avenue, Off Portsmouth Rd , Camberley , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Small rooms
Overpriced dining options

Categories

Cleanliness
7.16
Some reviews mentioned issues with room temperature and bedding quality.
Service
8.63
Staff are consistently described as friendly and accommodating.
Location
8.17
Convenient location with easy access to town.
Room Quality
6.62
Rooms described as very small and some issues with firmness of beds.
Amenities
8.15
Good facilities overall, though some amenities need improvement.
Value for Money
7.61
Mixed reviews on pricing compared to offerings; some found dining overpriced.
Food and Beverage
7.16
Breakfast appreciated, but mixed feedback on quality of dinner.
Overall Experience
8.13
General satisfaction among guests with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:59

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the 17-metre indoor pool, sauna, and steam room. Pamper yourself with beauty treatments in one of the 5 treatment rooms.

Elegant Rooms with Premium Amenities
Experience comfort in air-conditioned rooms featuring satellite TV, private bathrooms, and complimentary mineral water. Upgrade to rooms with garden views and stylish mahogany furniture.

Culinary Delights and Refreshing Drinks
Savor a taste of Britain at the award-winning Linden Restaurant with a fine wine selection. Enjoy light bites and teas at the Gold Lounge, or unwind with cocktails at the Sandhurst Bar.

Come experience luxury and convenience at Maconald Frimley Hall Hotel and Spa. Book your stay now for a memorable getaway.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There are restricted times for use of the pool by children under 16 years of age.

Kids splash times are between 9am until 10am & 4pm until 6pm.

Booking for Linden Restaurant is recommended before arrival, especially on Friday and Saturday evenings. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

All infants aged 2 years and younger stay free of charge in a cot/crib. Please note the maximum number of children's cots/cribs in a room is 1.

Guests are advised to book dinner in advance. Booking tables for breakfast and afternoon tea can be booked by the reception team upon check in.

Please note that the hotel doesn't accept any cash payments.

When booking 7 rooms or more, different policies and additional supplements may apply.

Dinner allowance is £25 per person towards food only per night.

Please note that the elevator is unavailable, guests must use the stairs.

The spa is closed on from 31/03/2025 to 01/04/2025 for refurbishment work.

Please note that the relaxation room will be closed until 11th April.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 2932 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 6.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.13
B
Bennett • extended_group • gb
8
Pros:

Great breakfast
Good tasty food at dinner
Nice to sit out for lunch on the lawn
Pretty grounds and a lovely hotel to look at generally
Good air-conditioning in the bedrooms
All very clean
Nice pool

Cons:

Staff service at evening meal was poor; they didn't seem very with-it, and service was extremely slow or non existent throughout our meal.

2026-07-18 • via Nuitee
M
Mats • couple • se
8
A bit oldish but ok for the costs
Pros:

Ok bu the breakfast room was a bit small

2026-07-18 • via Nuitee
E
Ewa • family_with_children • lu
9
Cons:

No air conditioning

2026-07-18 • via Nuitee
C
Christina • family_with_children • gb
2
Dissapointed not up to standsrd
Pros:

No lifts very few handrails made getting to room arduous and worrying. Decor very tired..Bed uncomfortable.Very uneven surfaces in front of hotel made walking risky.
Outside tables covered in Ants ,tables not washed.
Very loud music prevented hearing colleague's conversation.Party and staff had no consideration for residents.
Food limited choice Tasteless.except the black pudding was delicious.
No tomatoes at breakfast.Fruit juice insipid.
Rooms not cleaned fully ,wardrobes too high could not reach hangers.
Tea and coffee facilities basic and miniscule biscuits size of a 50p.
Hotel not up to quality standards expected.
Hotel has nice surroundings.

Cons:

See above

2026-07-18 • via Nuitee
C
carol • solo_traveller • ch
6
Pros:

Le jardin etait magnifique

Cons:

Ils ne servaient pas le petit dej dans le jardin. Il fallait que l'on l'amene nous memes

2026-07-17 • via Nuitee
A
Agnieszka • solo_traveller • es
10
Pros:

It was really chill and silent

Cons:

The a la cart breakfast

2026-07-14 • via Nuitee
P
Patricia • couple • gb
7
Comfortable. Food very good. Rather old fashioned.
Pros:

Near enough to LHR

Cons:

Seemed a little tired. Some updating needed.

2026-07-14 • via Nuitee
S
Stephen • extended_group • gb
9
2026-07-14 • via Nuitee
C
Colin • couple • gb
10
Pros:

Location and grounds, spa and staff

Cons:

Nothing

2026-07-14 • via Nuitee
S
Sally • solo_traveller • gb
9
Very comfortable and enjoyable stay.
Pros:

The setting is so beautiful and relaxing. I like the style of the hotel and rooms.

Cons:

Nothing I really enjoy staying here. This was my second visit and I’m sure I will return.

2026-07-13 • via Nuitee
W
William • solo_traveller • gb
8
Will be back again
Pros:

Really nice stay. Everything available made my stay comfortable. I didn't have to time to eat or drink during my stay but all worked out. AC was especially helpful during this hot period

Cons:

If I have to identify an issue it would be the pillows where too hard for my comfort.

2026-07-13 • via Nuitee
M
Maldonado • couple • gb
10
2026-07-13 • via Nuitee
E
Eva • solo_traveller • gb
6
Pros:

Friendly staff

Cons:

The place was a bit tired looking. The pool swi. lane was full of kids and they were going in and out of sauna. Nobody suprevising. I got an afternoon tea and the waiter practically ran after me at the end to pay. I said could I pay on my way out as my card was in my room. I woke up to an invoice by my door about payment. I payed while leaving and its clear that people run away instead of paying. They should get people to pay at the start before foid if this is an issue.

On booking I mistakenly paid for 2 people but when i explained it was just me there was no adjustments to my payment. It could have covered the afternoon tea but no it wasmt alliwed,this was annoying.

My room was by some sort of fan,luckily I had ear plugs! There was also unnecessary furniture taking up space. The tv could be mounted on the wall. I was surprised in this heatwave there were no bottles of water in our rooms. I had to fill up at the gym!

2026-07-12 • via Nuitee
H
Hill • solo_traveller • gb
10
2026-07-12 • via Nuitee
A
Adam • solo_traveller • gb
4
Check Aircon when you arrive - Don't use resteraunt.
Pros:

Hotel staff were great.

Cons:

Air-conditioning broken in room, resteraunt food bland and resteraunt staff were surly when bringing food and otherwise ignored us.

2026-07-12 • via Nuitee
G
gary gillam • solo_traveller • gb
4
Was ok
Pros:

The grounds

Cons:

The room to small. Tv signal kept going off and air conditioning didn't seem to work

2026-07-12 • via Nuitee
A
adam • solo_traveller • gb
10
Pros:

Beautiful building inside and outside 😊

2026-07-12 • via Nuitee
S
Samantha • couple • gb
5
Would not visit again
Pros:

The property was tired

Cons:

The restaurant food was not a patch on what it used to be

2026-07-12 • via Nuitee
N
Nirvik • solo_traveller • gb
8
Pros:

Staffs

Cons:

Cleaning

2026-07-11 • via Nuitee
H
holly • couple • gb
7
2026-07-11 • via Nuitee