Macdonald Frimley Hall Hotel & Spa

Hotels
Macdonald Hotels & Resorts
7.7 (3030 reviews)
Lime Avenue, Off Portsmouth Rd , Camberley , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Small rooms
Overpriced dining options

Categories

Cleanliness
7.16
Some reviews mentioned issues with room temperature and bedding quality.
Service
8.63
Staff are consistently described as friendly and accommodating.
Location
8.17
Convenient location with easy access to town.
Room Quality
6.62
Rooms described as very small and some issues with firmness of beds.
Amenities
8.15
Good facilities overall, though some amenities need improvement.
Value for Money
7.61
Mixed reviews on pricing compared to offerings; some found dining overpriced.
Food and Beverage
7.16
Breakfast appreciated, but mixed feedback on quality of dinner.
Overall Experience
8.13
General satisfaction among guests with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:59

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the 17-metre indoor pool, sauna, and steam room. Pamper yourself with beauty treatments in one of the 5 treatment rooms.

Elegant Rooms with Premium Amenities
Experience comfort in air-conditioned rooms featuring satellite TV, private bathrooms, and complimentary mineral water. Upgrade to rooms with garden views and stylish mahogany furniture.

Culinary Delights and Refreshing Drinks
Savor a taste of Britain at the award-winning Linden Restaurant with a fine wine selection. Enjoy light bites and teas at the Gold Lounge, or unwind with cocktails at the Sandhurst Bar.

Come experience luxury and convenience at Maconald Frimley Hall Hotel and Spa. Book your stay now for a memorable getaway.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There are restricted times for use of the pool by children under 16 years of age.

Kids splash times are between 9am until 10am & 4pm until 6pm.

Booking for Linden Restaurant is recommended before arrival, especially on Friday and Saturday evenings. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

All infants aged 2 years and younger stay free of charge in a cot/crib. Please note the maximum number of children's cots/cribs in a room is 1.

Guests are advised to book dinner in advance. Booking tables for breakfast and afternoon tea can be booked by the reception team upon check in.

Please note that the hotel doesn't accept any cash payments.

When booking 7 rooms or more, different policies and additional supplements may apply.

Dinner allowance is £25 per person towards food only per night.

Please note that the elevator is unavailable, guests must use the stairs.

The spa is closed on from 31/03/2025 to 01/04/2025 for refurbishment work.

Please note that the relaxation room will be closed until 11th April.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 3030 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 6.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.13
S
Sagel couple gb
7
2026-08-29 via Nuitee
L
Lee couple gb
10
Super helpful and attentive staff,great feel about the hotel,would definitely stay again
Pros:

Beautiful grounds,beautiful building

Cons:

N/A

2026-08-28 via Nuitee
J
Jackie extended_group gb
5
The staff were amazing and polite and helpful.
Pros:

The grounds

Cons:

The amenities were quite old.

Plus they don’t answer their front desk calls.
I rang in vain after I left about my clothes that I left behind but one ever picked the phones.
I even rang the other Berystede who tried to reach them on my behalf to avail. Very disappointing.

The customer service number online isn’t functional. This is not good marketing.

2026-08-27 via Nuitee
K
Kerry solo_traveller gb
6
Pros:

Staff

Cons:

Shabby facilities

2026-08-27 via Nuitee
C
Colin solo_traveller gb
5
Older style hotel in a good location
Pros:

Good location, quiet rooms, staff in restaurant friendly

Cons:

Room was cramped and fittings generally dated. Car got hit in the car park.. spaced small.. but not hotels fault

2026-08-27 via Nuitee
H
Helen couple gb
9
Stunning hotel in convenient location.
Pros:

The decor and character were very attractive and unique. The entrance hall is particularly immpressive,

2026-08-27 via Nuitee
L
Lisa couple gb
10
2026-08-27 via Nuitee
A
A M Cunningham solo_traveller gb
5
Pros:

Location and staff

Cons:

No water in room. Bathrooms looking dated.Spa tired and needs upgrading. Sauna out of order showers need replacing steam room smells of mushrooms, some eucalyptus oil or similar in steam room would be nice

2026-08-26 via Nuitee
M
Mario couple de
7
Pros:

Die Ansicht vom Eingang und die Eingangshalle ist wunderschön, der Rest sind Anbauten die nicht zum Stil passen.
Sehr schade.
Das Frühstück ist vielseitig.

2026-08-25 via Nuitee
R
Ryan solo_traveller gb
5
Dated rooms, expensive bar but ok for a short stay.
Pros:

Location was perfect for what I required.

Cons:

My first room was dirty and had hair in the bed. However, this was dealt with promptly and I was moved to another room. The grounds which the rooms overlook are generally untidy and could do with tidying up. At breakfast, I was asked if I would like anything off the menu that would be prepared by the kitchen. On the menu is an option of an English Breakfast but when asked for I advised to help myself from the self service buffet and they will order the black pudding as a side. All seemed a bit pointless it being on there.

2026-08-25 via Nuitee
J
Judith solo_traveller au
8
Lovely hotel. Very nice room. Great location. Excellent wifi. Free parking.
Pros:

The rooms are air conditioned. Lovely room. Very comfy bed. Very clean.

Cons:

There wasn't anything we disliked.

2026-08-25 via Nuitee
R
Rachel solo_traveller gb
7
2026-08-24 via Nuitee
J
jeroen solo_traveller be
3
Cons:

Verouderde kamers, slechte matrassen en bedden. Matig ontbijt. Zelfs geen 2 sterren waardig. Zeer lawaaierige omgeving.

2026-08-24 via Nuitee
N
Nick couple gb
1
Awful, couldn’t sleep until the music stopped at midnight.
Pros:

Nothing

Cons:

Our room was a both an event until midday.
Struggled to park.
Hotels dated
Restaurants crowded

2026-08-24 via Nuitee
E
Emma solo_traveller gb
10
Pros:

Beautiful hotel very close to town at the end of a housing estate which was a bit weird

Cons:

Food menu, pool area was very dark, steam room not working

2026-08-23 via Nuitee
L
Lawrence couple gb
10
Pros:

Amazing scenic place cheap for what it is.
Full spa access

2026-08-23 via Nuitee
E
Erika couple gb
9
2026-08-23 via Nuitee
D
Danyal solo_traveller gb
8
2026-08-23 via Nuitee
C
Catherine extended_group gb
7
Hotel and staff at hotel 5 star. Spa and spa staff 1 star.
Pros:

Went for the spa weekend which was rather disappointing.
Hotel and staff at the hotel (not the spa) were exceptional. Don't expect tge same level of excellence in the spa from any of spa reception staff (1star) or quality of spa treatments and facilities. Treatments are WAY overpriced for what they offer.
Hotel stay fantastic.
Restaurant food..OK, not exceptional but staff 5star for service.

Cons:

Spa everything and everyone about it. The quiet room.is nice though.

2026-08-23 via Nuitee
H
Helen couple gb
10
An enjoyable short stay.
Pros:

Beautiful building inside and out. Comfortable clean room. Dinner was excellent.

Cons:

Cannot think of anything

2026-08-22 via Nuitee