Macdonald Frimley Hall Hotel & Spa

Hotels
Macdonald Hotels & Resorts
7.7 (2770 reviews)
Lime Avenue, Off Portsmouth Rd , Camberley , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Small rooms
Overpriced dining options

Categories

Cleanliness
7.16
Some reviews mentioned issues with room temperature and bedding quality.
Service
8.63
Staff are consistently described as friendly and accommodating.
Location
8.17
Convenient location with easy access to town.
Room Quality
6.62
Rooms described as very small and some issues with firmness of beds.
Amenities
8.15
Good facilities overall, though some amenities need improvement.
Value for Money
7.61
Mixed reviews on pricing compared to offerings; some found dining overpriced.
Food and Beverage
7.16
Breakfast appreciated, but mixed feedback on quality of dinner.
Overall Experience
8.13
General satisfaction among guests with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:59

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the 17-metre indoor pool, sauna, and steam room. Pamper yourself with beauty treatments in one of the 5 treatment rooms.

Elegant Rooms with Premium Amenities
Experience comfort in air-conditioned rooms featuring satellite TV, private bathrooms, and complimentary mineral water. Upgrade to rooms with garden views and stylish mahogany furniture.

Culinary Delights and Refreshing Drinks
Savor a taste of Britain at the award-winning Linden Restaurant with a fine wine selection. Enjoy light bites and teas at the Gold Lounge, or unwind with cocktails at the Sandhurst Bar.

Come experience luxury and convenience at Maconald Frimley Hall Hotel and Spa. Book your stay now for a memorable getaway.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There are restricted times for use of the pool by children under 16 years of age.

Kids splash times are between 9am until 10am & 4pm until 6pm.

Booking for Linden Restaurant is recommended before arrival, especially on Friday and Saturday evenings. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

All infants aged 2 years and younger stay free of charge in a cot/crib. Please note the maximum number of children's cots/cribs in a room is 1.

Guests are advised to book dinner in advance. Booking tables for breakfast and afternoon tea can be booked by the reception team upon check in.

Please note that the hotel doesn't accept any cash payments.

When booking 7 rooms or more, different policies and additional supplements may apply.

Dinner allowance is £25 per person towards food only per night.

Please note that the elevator is unavailable, guests must use the stairs.

The spa is closed on from 31/03/2025 to 01/04/2025 for refurbishment work.

Please note that the relaxation room will be closed until 11th April.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 2770 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 6.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.13
P
Patrick couple gb
9
Wonderful as usual
Pros:

I have stayed at this hotel multiple times and have never had a bad experience.
It is comfortable, reasonably priced and the staff are always very pleasant and helpful

Cons:

Nothing to mention

2026-04-04 via Nuitee
N
Nicola couple gb
6
2026-04-04 via Nuitee
C
C family_with_children gb
8
2026-04-04 via Nuitee
P
Patrick couple gb
9
Always a pleasure
Pros:

Very pleasant

Cons:

No complaints

2026-04-04 via Nuitee
J
Jeffrey couple gb
8
Pros:

House and grounds and Breakfast

Cons:

Food prices, a bit over priced. Small choice of menue

2026-04-04 via Nuitee
K
kitty solo_traveller gb
10
Great place
Pros:

Lovely

Cons:

I loved it all

2026-04-03 via Nuitee
L
Leon couple gb
10
2026-04-03 via Nuitee
T
Terence couple gb
4
Wedding ceremony lovely, just all the 'in between bits' were disappointing
Pros:

The wedding was great. Staff ok especially the Barmen, it was a shame they were on there own.

Cons:

Waiting time, and 'waiting area' were not adequate, especially the time between each 'section' of the wedding. When we checked in, your receptionist was not very 'welcoming' especially informing my disabled wife she would have to use the stairs when, following a conversation with one of your representatives, there is a ramp, at the back of the building we could use!

2026-04-02 via Nuitee
S
Sue couple gb
9
Comfortable & relaxing.
Pros:

We had Lunch; Dinner & Breakfast. Food was of good quality & well presented.

Cons:

I am a Blur Badge holder, a lift would have been good.

2026-04-02 via Nuitee
L
Lisa family_with_children gb
6
Nice, but tired hotel, spa is lovely, but restrictive on kids
Pros:

Waitress at breakfast and lunch was wonderful, really welcoming and friendly, service was amazing, she was the major plus for our visit.

Cons:

Childrens restricted access to facilities, it's fair to restrict to allow for adults only time, but the hours of restriction were prohibitive to our being able to enjoy the facilities, especially the morning session, they can't have breakfast and jump straight in a pool, they will be sick swimming on a full belly! If you didn't have breakfast at 7.30am you risked a sick child in the pool from 9-10! Needs to be better publicised as I wouldn't have booked if I had seen it in the small print....it wasn't in reviews either so highlighting this.

2026-04-02 via Nuitee
D
Darren couple gb
3
Over priced and over rated
Pros:

Probably makes a great wedding venue but not great for a couple cor a nights romantic stay over

Cons:

Felt very over rated as a luxury hotel
Extra busy because of a wedding which is fine
No robes in the room foe after a bath partner ended up asking in the spa as the reception refused to provide.
Food was pk we returned dipping butter as frozen and it didn’t return any better

2026-03-30 via Nuitee
H
Hywel couple gb
8
We got a Spa - our friends got a bed at National provider
Pros:

Spa facilities included were great and prices competitive against local Nationally named providers

2026-03-30 via Nuitee
M
Minako couple gb
10
2026-03-30 via Nuitee
B
Barbara family_with_children fr
2
Disappointed by the receptionist manager and the food
Pros:

Exteriors were nice

Cons:

The receptionist manager was very aggressive, not nice, judgmental - honestly it ruined our weekend to have such a terrible welcoming person

2026-03-30 via Nuitee
E
Elizabeth solo_traveller gb
7
2026-03-27 via Nuitee
J
Jason Brown (J B PARAPETS) family_with_children gb
8
Pros:

Facilities

Cons:

No lift.

2026-03-25 via Nuitee
L
Lesley couple gb
3
Lacklustre customer help - Alchoholic drinks very expensive - Over 40 pounds for 2 dbl gin and tonic
Cons:

No electric charging points available on arrival. All those that were available were filled with cars not charging. We checked with reception and they offered no assistance at all to resolve this issue. We had chosen this hotel as we knew that we would require to charge. No system in place to help - no booking system in place to facilitate the spaces being cleared for those requiring charging.

2026-03-23 via Nuitee
L
Leanne solo_traveller gb
8
2026-03-22 via Nuitee
B
Blieu couple gb
9
2026-03-22 via Nuitee
F
Frances solo_traveller gb
8
Pros:

Location good

2026-03-21 via Nuitee