Macdonald Frimley Hall Hotel & Spa

Hotels
•
Macdonald Hotels & Resorts
7.7 (2698 reviews)
Lime Avenue, Off Portsmouth Rd , Camberley , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Small rooms
Overpriced dining options

Categories

Cleanliness
7.16
Some reviews mentioned issues with room temperature and bedding quality.
Service
8.63
Staff are consistently described as friendly and accommodating.
Location
8.17
Convenient location with easy access to town.
Room Quality
6.62
Rooms described as very small and some issues with firmness of beds.
Amenities
8.15
Good facilities overall, though some amenities need improvement.
Value for Money
7.61
Mixed reviews on pricing compared to offerings; some found dining overpriced.
Food and Beverage
7.16
Breakfast appreciated, but mixed feedback on quality of dinner.
Overall Experience
8.13
General satisfaction among guests with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:59

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the 17-metre indoor pool, sauna, and steam room. Pamper yourself with beauty treatments in one of the 5 treatment rooms.

Elegant Rooms with Premium Amenities
Experience comfort in air-conditioned rooms featuring satellite TV, private bathrooms, and complimentary mineral water. Upgrade to rooms with garden views and stylish mahogany furniture.

Culinary Delights and Refreshing Drinks
Savor a taste of Britain at the award-winning Linden Restaurant with a fine wine selection. Enjoy light bites and teas at the Gold Lounge, or unwind with cocktails at the Sandhurst Bar.

Come experience luxury and convenience at Maconald Frimley Hall Hotel and Spa. Book your stay now for a memorable getaway.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There are restricted times for use of the pool by children under 16 years of age.

Kids splash times are between 9am until 10am & 4pm until 6pm.

Booking for Linden Restaurant is recommended before arrival, especially on Friday and Saturday evenings. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

All infants aged 2 years and younger stay free of charge in a cot/crib. Please note the maximum number of children's cots/cribs in a room is 1.

Guests are advised to book dinner in advance. Booking tables for breakfast and afternoon tea can be booked by the reception team upon check in.

Please note that the hotel doesn't accept any cash payments.

When booking 7 rooms or more, different policies and additional supplements may apply.

Dinner allowance is £25 per person towards food only per night.

Please note that the elevator is unavailable, guests must use the stairs.

The spa is closed on from 31/03/2025 to 01/04/2025 for refurbishment work.

Please note that the relaxation room will be closed until 11th April.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 2698 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 6.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.13
H
Helen • couple • gb
8
2026-02-14 • via Nuitee
F
Fiona • family_with_children • gb
10
2026-02-14 • via Nuitee
R
Richard • family_with_children • gb
8
2026-02-13 • via Nuitee
F
faye • family_with_children • gb
9
Pros:

Quiet room and comfortable . Loved the environmentally friendly touches. Great speedy service when requested hypoallergenic pillows. Breakfast was great. Very attentive service and individually cooked gluten free items.

Cons:

The bedroom was too hot. The sausages at breakfast were poor quality.

2026-02-13 • via Nuitee
D
Darren • solo_traveller • gb
8
Pros:

Room was very clean and tidy. Great amenities and a lovely cooked breakfast available.

2026-02-12 • via Nuitee
K
Kenneth • solo_traveller • gb
8
2026-02-11 • via Nuitee
C
chris • family_with_children • gb
8
Nice hotel
Pros:

Very comfortable, very clean, the breakfast was good all freshly cooked and lots of selection

Cons:

Bit of noise disturbance in my room until quite late, couldn't tell if it was other guests or I think a store room next to my room causing it, shame really was excellent otherwise

2026-02-10 • via Nuitee
D
Daryl • solo_traveller • gb
10
10 out of 10
Pros:

Food, Facilities and room where excellent and I would highly recommend

Cons:

Nothing

2026-02-10 • via Nuitee
D
David • couple • gb
6
Breakfast sad buffet - limited in choice - cold beans
Pros:

Old building with character

Cons:

Tired

2026-02-10 • via Nuitee
D
David • couple • gb
9
Pleasantly surprised.
Pros:

In view of the score on the website, we weren't expecting too much. However we were very pleasantly surprised. Originally a large country house built in the 1800's, now with a large extension to the rear containing the bedrooms. It has been sympathetically converted whilst retaining all the nice features of the original house.
We made a last minute booking and settled for a standard room - no complaints at all, very satisfied and not a little surprised.

2026-02-09 • via Nuitee
J
Jeannette • family_with_children • gb
6
Pros:

Bedroom and bathroom were clean, restaurant and bar (very small) on site

Cons:

The towel rail in the bedroom did not turn on, it was freezing, especially with a tiled floor. Cold tap (sink) in the bathroom was little more than a trickle. Hot tap was blisteringly hot.
TV in the bedroom randomly came on at 4am.
Restaurant on site very expensive for what was on offer, breakfast buffet had a relatively good selection, but everything which should have been hot wasn't. The eggs were stone cold. Coffee was awful. If not on B&B rate, breakfast is noted as £24 per person. If anything additional ordered, there's a hefty supplement.
There's a spa but it's very small and accessed across the car park.
Despite the car park being large spaces were difficult to find, I think there were several conferences on.
It was OK but I'd not rush back. I did speak to reception about the issues with the heating, water and haunted TV but quote a lacklustre response.

2026-01-30 • via Nuitee
C
Caroline • couple • gb
10
Pros:

We stay here on a regular basis no complaints at all

2026-01-30 • via Nuitee
C
Caroline • couple • gb
1
2026-01-30 • via Nuitee
L
Laura • family_with_children • gb
9
Amazing , will stay again
Pros:

The breakfast was lovely and greta value for money . They accommodated for vegans
The staff at breakfast where amazing with my daughter , super friendly and chatty
Swimming pool was super clean , plenty of towels
Again great for kids since wasint too deep
Room was clean , partner was happy with the tear and coffee options

2026-01-30 • via Nuitee
H
Hubert • couple • gb
7
2026-01-29 • via Nuitee
M
Michaela • extended_group • gb
7
2026-01-29 • via Nuitee
C
Catowl • extended_group • gb
8
Hot drinks from thermos....
Pros:

Beautiful interior
Comfortable room and bed
Good service in the lounge
Very clean

Cons:

Although all staff were very nice , I felt really uncomfortable in the breakfast buffet. We were only shown tea and coffee in the " thermos pots " to help ourselves. I tried coffee which was undrinkable to me, then noticed everyone else had pot of tea or fresh coffee in a cafeteria at the table, so I asked fresh coffee which was no issue. I am not sure what their intentions were, perhaps they just wanted to cut down one of their tasks however may I just suggest that you need to treat all customers equally- yes we are Asian but have been living in this country for a long time therefore we do know tea and coffee should be served fresh in the hotel, although I have seen tea and coffee from thermos pots in Toby carvery 's budget breakfast 😂

2026-01-28 • via Nuitee
R
Rozenberg • family_with_children • nl
8
Pros:

Nette landelijke kamer in Engelse sfeer. Wellness: kleine sauna en stoombad maar prima faciliteit om er even tussenuit te zijn.

2026-01-27 • via Nuitee
R
Robert • couple • gb
10
Great facilities, warm pool, sauna and steam room…. Definitely staying again….. :-) x
Pros:

Lovely :-) x

Cons:

Everything :-) x

2026-01-26 • via Nuitee
E
Erikas • solo_traveller • gb
10
2026-01-26 • via Nuitee