Sunday Box Hill Burford Bridge Hotel

Hotels
•
Sunday
7.7 (1904 reviews)
At The Foot Of Box Hill , Dorking , gb
+44 1306 884561

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Hidden fees

Categories

Cleanliness
6.66
Several mentions of dirty conditions and unclean rooms.
Service
9.13
Staff were highlighted as exceptional and very helpful.
Location
8.67
Great location for walks and convenient access to attractions.
Room Quality
7.12
Rooms were described as comfortable but with some issues such as temperature and limited plugs.
Amenities
7.15
Some amenities were lacking, such as no entertainment on New Year's.
Value for Money
7.61
Concerns raised about parking charges and hidden fees.
Food and Beverage
7.66
Food was generally well-received, though some wished for more festive options.
Overall Experience
7.63
Mixed experiences with a few highlights, but also notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:07

Property Description

Picturesque Location in Surrey
Located in one of the most scenic parts of Surrey, the Mercure Box Hill Burford Bridge Hotel offers a tranquil retreat surrounded by natural beauty.

Charming Period Features
Experience the elegance of the past with the hotel's period features, providing a unique and charming ambiance to your stay.

Fine Dining and Leisure
Indulge in modern, fine cuisine at Emlyn Restaurant with stunning views over Box Hill, or relax in the comfortable lounge offering a selection of sandwiches and afternoon teas.

Experience luxury, comfort, and convenience at Mercure Box Hill Burford Bridge Hotel. Book your stay now to enjoy a delightful getaway amidst Surrey's beauty.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

The outdoor swimming pool is open.

When travelling with pets, please note that an extra charge of GBP 20 per night applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.7
Based on 1904 reviews
Cleanliness: 6.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.63
J
Jack • solo_traveller • gb
10
2026-08-29 • via Nuitee
V
Vishwa • solo_traveller • gb
10
2026-08-29 • via Nuitee
T
Thomas • couple • gb
9
2026-08-29 • via Nuitee
G
GARY • solo_traveller • gb
8
2026-08-28 • via Nuitee
V
Violeta • family_with_children • gb
9
Pros:

Excellent location and nice room . We love the swimming pool.

Cons:

Seperate area for membership , others cannot use even if empty
I found the bin in the bathroom full

2026-08-28 • via Nuitee
H
hamed • couple • gb
5
2026-08-27 • via Nuitee
A
Andrew • extended_group • gb
10
Had pleasant stay shame only one night would have liked to have stayed longer
Pros:

Nice and clean

Cons:

Parking was bit pricey

2026-08-26 • via Nuitee
E
Estelle • solo_traveller • gb
8
Nice hotel but you have to pay for parking and there’s no lift
Pros:

Was a good location for the meeting I was attending, it was a large room with good light, TV, hair dryer etc that you would expect.

Cons:

Having to pay for parking across the street, no air conditioning, no lift were the two main things

2026-08-23 • via Nuitee
S
Suzannah • solo_traveller • gb
6
2026-08-23 • via Nuitee
L
Lewis • couple • gb
10
Pros:

Excellent service

2026-08-23 • via Nuitee
M
martin • solo_traveller • gb
10
Pros:

Super comfortable hotel, everything you need is there. Charming staff.

Cons:

There was nothing I didn't like. I would highly recommend this hotel.

2026-08-23 • via Nuitee
J
Jayne • couple • gb
9
2026-08-20 • via Nuitee
A
Alexandra • couple • gb
8
2026-08-20 • via Nuitee
V
Victoria • solo_traveller • gb
5
2026-08-19 • via Nuitee
D
David • couple • gb
10
2026-08-18 • via Nuitee
D
Danny • solo_traveller • gb
8
2026-08-18 • via Nuitee
J
Jennifer • couple • ie
7
2026-08-16 • via Nuitee
L
Louise • couple • gb
10
2026-08-15 • via Nuitee
T
Tournoff • solo_traveller • gb
4
Room not very clean and tired decor.
Pros:

The location and the pool

Cons:

The lack of cleanliness, particularly the bedroom. The breakfast was basic, limited choice and quality for the cost.

2026-08-14 • via Nuitee
M
Min • extended_group • gb
7
Pros:

Room was clean, garden was pretty, check in was very smooth.

Cons:

The floors were very squeaky. We could hear how the family above us kept walking around and running and jumping in the room. Woke up because of the squeaks. Sound insulation was pretty bad in general

2026-08-13 • via Nuitee