Sunday Box Hill Burford Bridge Hotel

Hotels
•
OYO Rooms
7.7 (1752 reviews)
At The Foot Of Box Hill , Dorking , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Hidden fees

Categories

Cleanliness
6.66
Several mentions of dirty conditions and unclean rooms.
Service
9.13
Staff were highlighted as exceptional and very helpful.
Location
8.67
Great location for walks and convenient access to attractions.
Room Quality
7.12
Rooms were described as comfortable but with some issues such as temperature and limited plugs.
Amenities
7.15
Some amenities were lacking, such as no entertainment on New Year's.
Value for Money
7.61
Concerns raised about parking charges and hidden fees.
Food and Beverage
7.66
Food was generally well-received, though some wished for more festive options.
Overall Experience
7.63
Mixed experiences with a few highlights, but also notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:07

Property Description

Picturesque Location in Surrey
Located in one of the most scenic parts of Surrey, the Mercure Box Hill Burford Bridge Hotel offers a tranquil retreat surrounded by natural beauty.

Charming Period Features
Experience the elegance of the past with the hotel's period features, providing a unique and charming ambiance to your stay.

Fine Dining and Leisure
Indulge in modern, fine cuisine at Emlyn Restaurant with stunning views over Box Hill, or relax in the comfortable lounge offering a selection of sandwiches and afternoon teas.

Experience luxury, comfort, and convenience at Mercure Box Hill Burford Bridge Hotel. Book your stay now to enjoy a delightful getaway amidst Surrey's beauty.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

The outdoor swimming pool is open.

When travelling with pets, please note that an extra charge of GBP 20 per night applies.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

7.7
Based on 1752 reviews
Cleanliness: 6.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.63
H
Hayley • solo_traveller • gb
10
It was a lovely episode of peacefulness…
Pros:

Beautiful location. Lovely people. Comfortable, charming and clean. The staff could
Not do enough to make you feel welcome and comfortable.

2026-05-16 • via Nuitee
T
Terry • family_with_children • gb
7
2026-05-16 • via Nuitee
E
Ester • couple • gb
9
Pros:

Comfortable, spacious room.

Cons:

The £10 daily charge for parking.

2026-05-16 • via Nuitee
F
Franchezca • couple • gb
7
2026-05-16 • via Nuitee
J
JACKIE • couple • gb
8
2026-05-15 • via Nuitee
S
Stephanie • couple • gb
10
2026-05-15 • via Nuitee
M
mallam • solo_traveller • gb
5
2026-05-14 • via Nuitee
H
Helen • solo_traveller • gb
9
Pros:

The swimming pool is fantastic, beautifully clean and very warm

Cons:

Nothing not to like.

2026-05-14 • via Nuitee
A
Alyssa • couple • gb
6
Pros:

Swimming pool and dog friendly

Cons:

You have to pay for parking and no cream teas

Large group of people dominating hotel and pushing for in

2026-05-13 • via Nuitee
A
Amy • solo_traveller • gb
8
Pleasant and safe
Pros:

I stay here once a week / fortnight for work - it’s a friendly atmosphere and excellently sized rooms with very comfy beds and large tvs. The bar / restaurant is also great for a solo stay, and there is a heated outdoor pool.

Cons:

Slightly out the way and cannot walk to any shops etc. In need of a bit of TLC in places.

2026-05-12 • via Nuitee
V
Victor • couple • gb
8
2026-05-11 • via Nuitee
P
Pete • solo_traveller • ca
9
A pleasant hotel in a nice setting
Pros:

Spacious room and nice country setting.

Cons:

Meals a bit expensive for what you get.

2026-05-08 • via Nuitee
C
christopher • couple • gb
9
2026-05-08 • via Nuitee
E
Elmarie • solo_traveller • za
9
Boxhill
Pros:

Staff was very friendly & helpful. Nice cozy bar, restaurant & the food was lovely. A lovely view from our bedroom.

Cons:

Not enough toilet paper available. Not enough extra towels.

2026-05-08 • via Nuitee
E
Elmarie • solo_traveller • za
9
Pros:

The staff was very friendly. Bedroom was lovely and had a beautifull view. Good value for money.

Cons:

Just too little toiletrolls.

2026-05-07 • via Nuitee
R
ryan • solo_traveller • gb
8
2026-05-06 • via Nuitee
S
stephen • solo_traveller • gb
10
Pros:

Lovely hotel. Lovely staff.

2026-05-05 • via Nuitee
K
keris • couple • gb
7
Lovely location
Pros:

Lovely location
Bed is comfortable

Cons:

The room had a very mouldy smell and the bathroom was not clean
Decor is very tired and needs updating

2026-05-04 • via Nuitee
J
Josephine • solo_traveller • gb
8
Enjoyed our stay which was very short but would be very tempted to return
2026-05-04 • via Nuitee
A
Agyemang • solo_traveller • gb
7
2026-05-04 • via Nuitee