The White Horse - A Heartwood Inn

Hotels
9 (954 reviews)
High Street , Dorking , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Noise disturbances
Inconsistent food quality
Parking challenges

Categories

Cleanliness
8.89
Many reviews praised the cleanliness and comfort of the rooms.
Service
9.36
Multiple reviews highlighted friendly and professional staff.
Location
9.4
Positive mentions of central location and accessibility.
Room Quality
8.85
Rooms were described as comfortable, but some faced noise issues.
Amenities
8.88
Standard amenities for this hotel tier.
Value for Money
8.84
Good value was mentioned, particularly for the location.
Food and Beverage
8.39
Food received mixed reviews; some mentioned great options, but others noted quality issues.
Overall Experience
9.36
Overall very positive with specific highlights on atmosphere and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:36

Property Description

Charming Grade II-Listed Pub nestled in the heart of Dorking, The White Horse offers a unique blend of history and modern comfort.

Award-Winning Dining Experience: Indulge in a fresh and seasonal menu in atmospheric dining areas, or unwind in the cosy oak beamed bar by the fireplace.

Family and Pet-Friendly Accommodation: With 56 characterful bedrooms, this hotel caters to families and even welcomes furry friends, ensuring a comfortable stay for all.

Experience the allure of Dorking and the convenience of its surroundings at The White Horse. Book now for an unforgettable stay!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Dogs can be accommodated at the property for additional fees as follows:
Dogs that are 25 kg and below, £15 per dog per stay.
Dogs that are over 25 kg, £20 per dog per stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 954 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
Jacqueline • couple • nz
10
Excellent value for money Meghan one of the waitresses went above and beyond to help
Pros:

The cleanliness and quality of the room

Cons:

The old world feel with modern ammenities

2026-03-21 • via Nuitee
H
Hamish • couple • au
10
Wonderful place to recover from long flight and acclimatise to UK
Pros:

Cosy comfortable room. Central location, excellent bar and dining rooms

Cons:

Nothing. It was perfect for us.

2026-03-21 • via Nuitee
S
Susan • couple • gb
9
2026-03-19 • via Nuitee
I
Ian • solo_traveller • mt
9
2026-03-17 • via Nuitee
M
Maurice • couple • gb
6
Lovely hotel and position but im not a fan of the snug room
Pros:

Fantastic location in the middle of Dorking

Cons:

The room was tiny

2026-03-16 • via Nuitee
D
Dale • solo_traveller • gb
9
2026-03-16 • via Nuitee
M
Mary Allyson • family_with_children • us
10
2026-03-16 • via Nuitee
C
Christopher • solo_traveller • gb
9
Pros:

Comfortable bed, clean shower room

Cons:

No arm chair to sit and read or watch tv

2026-03-16 • via Nuitee
D
Danielle • couple • gb
8
Quirky little stay. Excellent service
Pros:

Quirky room, comfortable, quiet and clean.

Cons:

Parking wasn't available on site as always full. Restaurant was too busy to bit on arrival and we hadn't booked in advance.

2026-03-15 • via Nuitee
B
Ben • solo_traveller • gb
10
2026-03-11 • via Nuitee
E
Emily • solo_traveller • gb
10
2026-03-11 • via Nuitee
A
Amanda • extended_group • gb
8
2026-03-10 • via Nuitee
O
Orlaith • couple • gb
9
Pros:

Extremely cosy bed, lovely atmosphere in the pub (probably best pub in Dorking as we sampled quite a few of them)

2026-03-08 • via Nuitee
A
Andrew • couple • gb
10
2026-03-08 • via Nuitee
D
Diana • solo_traveller • gb
8
2026-03-07 • via Nuitee
G
Glenn • solo_traveller • gb
9
2026-03-06 • via Nuitee
C
Carol • couple • gb
9
2026-03-04 • via Nuitee
F
FREDERIC • solo_traveller • fr
5
Plus jamais
Cons:

Très difficile d’obtenir une facture par mail.

2026-03-01 • via Nuitee
B
Barbara • couple • ie
10
Pros:

The room was so beautiful
Clean tidy and looked amazing. The special touches were so nice. Hand written welcome note. Some sweets and it was a beautiful building.

2026-03-01 • via Nuitee
C
Charlotte • couple • gb
10
Lovely hotel with amazing decor
Pros:

Lovely rooms, decor was great. Great convenience of the pub, local shops and cafes. Little chocolates in the room were such a nice treat. Comfy bed, quiet location.

Cons:

Maybe slightly more facilities e.g gym.

2026-02-27 • via Nuitee