Holiday Inn London - Gatwick Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
Povey Cross Road, Horley , Horley , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Handy for airport
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Expensive shuttle service

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, mentioning revolting stains.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.7
The hotel is conveniently located near the airport.
Room Quality
7.7
Mixed reviews; some mentioned spacious, clean rooms while others found them too small.
Amenities
8.7
Good amenities, including a breakfast buffet and shuttle service.
Value for Money
8.2
Generally seen as good value, though some noted issues with room features.
Food and Beverage
8.7
Positive remarks on the breakfast and the free meals for kids.
Overall Experience
8.2
Overall a decent experience, but some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Convenient Location Next to Gatwick Airport
This Holiday Inn provides 24-hour airport transfers, on-site parking, meeting facilities, and modern rooms with satellite TV. Wi-Fi is accessible throughout.

Comfortable and Well-Equipped Rooms
Each room features a private bathroom, 32-inch flat-screen TV with satellite channels, video games, and pay-per-view movies. Additionally, enjoy a work desk, air conditioning, and tea/coffee facilities.

Dining and Relaxation Options
Indulge in breakfast buffets, burgers, and curries at Open Lobby, where kids under 13 eat for free. Unwind at the vibrant Hub Bar with a drink and catch sports on TV.

Experience convenience and comfort at our hotel by Gatwick Airport. Book your stay now for a memorable and stress-free visit.

Important information:

Only assistance dogs accepted. Children under 13 eat free when dining with a paying adult (1 child per adult). Pre Booking is necessary for long-stay parking. The Hoppa airport shuttle service runs 24 hours a day; every 20 minutes. There is a surcharge for this service payable directly to the bus driver.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Guest Reviews

Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
H
Harlequin9 solo_traveller gb
9
Pros:

Ok

Cons:

Nout

2026-08-29 via Nuitee
M
MMarekMM Family
10
Family dinner
Pros:

A very good dinner; I really took a liking to Marta and Sanjay—they were very helpful people who brightened up a day that hadn't been going very well. The dinner was great, and our whole family will definitely be back.

2026-08-28 via Tripadvisor
P
Phoebe family_with_children gb
8
2026-08-28 via Nuitee
L
Loenen couple ca
6
Pros:

Food was good

Cons:

Room - no working AC.
Uncomfortable bed.

2026-08-28 via Nuitee
M
MichaelaMul Family
10
Fabulous food
Pros:

We spend very nice day in Holiday Inn hotel with my family. We had amazing dinner with perfect service from Marta and Sanjay. They made our stay even better. Food was very tasty. We'll definitely come back.

2026-08-27 via Tripadvisor
G
Gillian solo_traveller je
8
Will definitely stay there again, and have already recommended to my family
Pros:

Proximity to Gatwick Airport. Did not take the shuttle because had been warned there may be queues, taxi only cost £20 and my luggage was carried in for me.

There is a restaurant about for fairly light food, although I did enjoy what I thought. If I had wanted a more involved meal and had been earlier arriving I would have to a full dinner. The breakfast is extremely good and starts from 6 am to accommodate most early travellers.

Cons:

my particular requirements were not newly addressed and I had to carry my luggage backwards and forwards through two corridors in search of an available room with walk in the shower, and essential for me.

2026-08-27 via Nuitee
J
Jo family_with_children gb
2
2026-08-27 via Nuitee
D
David family_with_children gb
5
Cons:

Very dated. Bad smell in the room. Many lights and plug sockets didn’t work. Room 515.

2026-08-27 via Nuitee
B
Ben solo_traveller gb
8
2026-08-27 via Nuitee
D
Dodes solo_traveller gb
8
2026-08-26 via Nuitee
H
Harshad family_with_children gb
8
Amazing and worth it.
Pros:

The location was amazing and the room was very comfortable and everything was amazing.

Cons:

Just one thing I would change the sofa bed was slightly uncomfortable.

2026-08-26 via Nuitee
D
Damien family_with_children au
10
2026-08-26 via Nuitee
J
Jennifer solo_traveller gb
8
Pros:

Everything from check in to check out.

2026-08-26 via Nuitee
V
V1108SUhayleyp Family Lowestoft, Suffolk, East Anglia, England
10
Happy waiter
Pros:

We have stayed here for the night before out flight and stopped for a meal food is very good and our waiter Robert is very kind and polite this is the second year he has served us.

2026-08-25 via Tripadvisor
B
biddle1986 Family Crewe, Cheshire, England
10
Robert the waiter - Top bloke
Pros:

Stayed for 1 night. At this point we have not completed our night but have had some food in the downstairs restaurant.
What a great experience for the evening, we are a family of 10, of all different ages, and Robert the waiter for the night has been absolutely fantastic. Holiday Inn please make sure you reconcile Robert for all his hard work, what a friendly guy and made everybody feel extremely welcome.

Food was good as well and a very good selection in the menu.

5 stars for me based on the restaurant.

The room is also great, plenty of space, drinks available, and nice and clean.

I would recommend.

2026-08-25 via Tripadvisor
S
stefano solo_traveller it
9
Pros:

Perfetto per partenze e arrivi a Gatwick

Cons:

Tutto ok

2026-08-25 via Nuitee
P
Peter couple gb
7
Good overnight airport stay
Pros:

Lean and tidy, not too noisy

Cons:

Not enough milk in the room

2026-08-25 via Nuitee
S
Sarah family_with_children gb
9
2026-08-25 via Nuitee
P
Paul family_with_children gb
10
2026-08-25 via Nuitee
K
Kay solo_traveller au
6
2026-08-25 via Nuitee