Holiday Inn London - Gatwick Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (7399 reviews)
Povey Cross Road, Horley , Horley , gb

Children allowed

Facilities

Meeting rooms
Express check-out
Electric car charging station
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Handy for airport
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Expensive shuttle service

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, mentioning revolting stains.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.7
The hotel is conveniently located near the airport.
Room Quality
7.7
Mixed reviews; some mentioned spacious, clean rooms while others found them too small.
Amenities
8.7
Good amenities, including a breakfast buffet and shuttle service.
Value for Money
8.2
Generally seen as good value, though some noted issues with room features.
Food and Beverage
8.7
Positive remarks on the breakfast and the free meals for kids.
Overall Experience
8.2
Overall a decent experience, but some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Conveniently located just 10 minutes from Gatwick Airport, Holiday Inn London Gatwick Airport is your ideal base for both business and leisure.

Effortless Travel
Enjoy 24-hour airport transfers for a small surcharge, and take advantage of our secure onsite car parking and park and fly packages, making your journey smoother than ever.

Stylish Accommodations
Our contemporary rooms are designed for comfort, featuring private bathrooms, 55-inch flat-screen TVs with Chromecast, air conditioning, and complimentary Wi-Fi. Whether travelling for business or leisure, we ensure a restful stay.

Delicious Dining Options
Start your day right with our breakfast buffet, or relax at the Hub Bar with live sports. With our family-friendly Open Lobby, kids under 13 eat free, making us the perfect choice for family getaways.

Combine comfort, convenience, and exceptional service at Holiday Inn London Gatwick Airport—book your stay today!

Important information:

Only assistance dogs accepted. Children under 13 eat free when dining with a paying adult (1 child per adult). Pre Booking is necessary for long-stay parking. The Hoppa airport shuttle service runs 24 hours a day; every 20 minutes. There is a surcharge for this service payable directly to the bus driver.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 7399 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
J
Jonathan family_with_children gb
8
Pros:

Easy shuttle ride, amazing breakfast

2026-02-14 via Nuitee
I
Ian solo_traveller gb
4
Ok for close journey to airport. But far to expensive for what it offers.
Pros:

Close to airport.

Cons:

Nothing around anywhere for alternate food + drink choices. So expensive for food and drink at hotel. Poor service at bar.

2026-02-13 via Nuitee
M
Matthew family_with_children je
7
2026-02-13 via Nuitee
J
josephine couple gb
9
excellent
Pros:

The restaurant

2026-02-13 via Nuitee
E
Elizabeth family_with_children gb
8
2026-02-13 via Nuitee
S
Sarah family_with_children gb
10
Would highly recommend
Pros:

The location was great and the bus from the airport stops right outside the door.
The room was very spacious with a huge tv and a very comfortable bed.
With our premium room we got a complimentary stocked mini bar which we didn’t expect!
Check in was very quick which was well appreciated after travelling all day.

2026-02-13 via Nuitee
C
Clare solo_traveller gb
6
Pros:

Great location and friendly staff

2026-02-13 via Nuitee
A
Amy family_with_children pt
8
Overall great stay and experience
Pros:

Close to Gatwick airport so extremely convenient for us as we had an early morning flight out. Clean and comfortable rooms. Breakfast was incredible.

Cons:

The only downfall was an alarm went off at about 8pm and we didn’t know what the ear splitting noise was. The children were frightened and it took us a while to figure out we should be evacuating- it turned out to be a false alarm so we could go back to our rooms.

2026-02-12 via Nuitee
S
silvia barbara couple it
8
Ottimo hotel se devi partite presto o arrivi tardi.. accogliente e pulito
Pros:

Vicinissimo all’aereoporto

2026-02-12 via Nuitee
C
Clare family_with_children gb
8
Comfortable, convenient and smooth stay
2026-02-12 via Nuitee
C
chelsea family_with_children gb
8
Pros:

Great location. Great breakfast

Cons:

The shuttle bus wasn't free

2026-02-12 via Nuitee
H
Holly family_with_children im
6
Pros:

Breakfast

Cons:

Could be more modern in the rooms
Specifically bathrooms
Restaurant very over priced.
Caesar salad very expensive.

2026-02-12 via Nuitee
D
Deborah solo_traveller bw
4
2026-02-12 via Nuitee
T
Tarek solo_traveller gb
8
2026-02-11 via Nuitee
R
Rita solo_traveller gb
10
2026-02-11 via Nuitee
A
Alexandra family_with_children fr
5
Cons:

On paye le petit déjeuner mais on peut aps y accéder car notre vol trop tot
La salle de bain vétuste ça fuit et le canapé lit très limite on sent les ressort et les lattes ….. bref très cher pour une nuit horrible

2026-02-11 via Nuitee
J
Jan family_with_children cz
10
Pros:

čistý hotel přímo u zastávky letištního autobusu, slušné pivo v baru. Ideální hotel pokud potřebujete přenocovat před odletem.

2026-02-11 via Nuitee
A
Adams family_with_children gb
9
Comfortable and clean
Pros:

The cleanliness of the room and the proximity to the airport. The shuttle service is very convenient

2026-02-10 via Nuitee
G
Gulliver solo_traveller gb
6
Satisfactory.
Pros:

Close to airport

Cons:

Smell

2026-02-10 via Nuitee
R
Richard solo_traveller gb
6
2026-02-10 via Nuitee