Holiday Inn London - Gatwick Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (7399 reviews)
Povey Cross Road, Horley , Horley , gb

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Children allowed

Facilities

Meeting rooms
Express check-out
Electric car charging station
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Handy for airport
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Expensive shuttle service

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, mentioning revolting stains.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.7
The hotel is conveniently located near the airport.
Room Quality
7.7
Mixed reviews; some mentioned spacious, clean rooms while others found them too small.
Amenities
8.7
Good amenities, including a breakfast buffet and shuttle service.
Value for Money
8.2
Generally seen as good value, though some noted issues with room features.
Food and Beverage
8.7
Positive remarks on the breakfast and the free meals for kids.
Overall Experience
8.2
Overall a decent experience, but some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Conveniently located just 10 minutes from Gatwick Airport, Holiday Inn London Gatwick Airport is your ideal base for both business and leisure.

Effortless Travel
Enjoy 24-hour airport transfers for a small surcharge, and take advantage of our secure onsite car parking and park and fly packages, making your journey smoother than ever.

Stylish Accommodations
Our contemporary rooms are designed for comfort, featuring private bathrooms, 55-inch flat-screen TVs with Chromecast, air conditioning, and complimentary Wi-Fi. Whether travelling for business or leisure, we ensure a restful stay.

Delicious Dining Options
Start your day right with our breakfast buffet, or relax at the Hub Bar with live sports. With our family-friendly Open Lobby, kids under 13 eat free, making us the perfect choice for family getaways.

Combine comfort, convenience, and exceptional service at Holiday Inn London Gatwick Airport—book your stay today!

Important information:

Only assistance dogs accepted. Children under 13 eat free when dining with a paying adult (1 child per adult). Pre Booking is necessary for long-stay parking. The Hoppa airport shuttle service runs 24 hours a day; every 20 minutes. There is a surcharge for this service payable directly to the bus driver.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 7399 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
A
Ayaz • solo_traveller • gb
8
Comfortable stay. Nice breakfast
Pros:

Quite
Comfortable
Good breakfast

Cons:

Parking during the night should have been free when all the neighboring roads are free. £20 is way too much

2026-04-18 • via Nuitee
C
Coralie • family_with_children • fr
6
Assez bien.
Pros:

L’emplacement et le personnel sympa.
Petit déjeuner copieux, varié et très bon.
La navette pour aller à l’aéroport en bas de l’hôtel très bien même si un peu cher. (Mais moins qu’un taxi)

Cons:

La literie n’est pas du tout confortable.

2026-04-18 • via Nuitee
D
david • family_with_children • gb
9
2026-04-18 • via Nuitee
J
Juan • solo_traveller • us
7
2026-04-18 • via Nuitee
A
Andras • family_with_children • hu
10
Szálloda jó elhelyezkedéssel és szolgáltatásokkal, közvetlen repülőtéri buszjárattal.
Pros:

A szálloda jól megközelíthető, közvetlen buszjárat a Gatwick repülőtérre. A szállás kényelmes volt, a vacsora és a reggeli finom és bőségesvolt.

Cons:

A parkolás költséges (szerepel a leírsban).

2026-04-18 • via Nuitee
M
Mick • family_with_children • gb
8
Very Convenient
Pros:

Quick check in
Close to Gatwick North

2026-04-18 • via Nuitee
D
David • couple • gb
8
2026-04-18 • via Nuitee
5
554libbyk • Family
10
Thank you Robert
Pros:

We had an amazing evening meal here it was quick service and lovely bubbly service given by Robert. Thank you for your service. We are gutted we couldn’t have any dessert…we was just too full!!!

2026-04-17 • via Tripadvisor
N
Nicholas • couple • gb
6
2026-04-17 • via Nuitee
V
Vasco • family_with_children • pt
9
impecável
Pros:

Localização. quarto pronto na chegada
Quarto limpo e higienizado, com boa ilumicação, Wc limpo e completo
Bom pequeno almoço
Transporte para o aeroporto sempre a horas - perfeito

Cons:

Apenas o serviço de reposição do pequeno almoço foi menos positiva

2026-04-17 • via Nuitee
C
christine • family_with_children • gb
8
2026-04-17 • via Nuitee
D
dienab2026 • Friends getaway
10
Lovely service
Pros:

So many breakfast options and Angela and Kiran were incredibly lovely and helpful.
It was a great experience I look forward to to my return!

2026-04-16 • via Tripadvisor
D
Domniki • solo_traveller • gb
6
2026-04-16 • via Nuitee
I
Ivana • family_with_children • hr
10
Pros:

very close to the airport, which we needed

Cons:

all good

2026-04-16 • via Nuitee
M
Michelle • family_with_children • gb
9
2026-04-16 • via Nuitee
T
Tatyana • solo_traveller • gb
8
Pros:

Good location, nice breakfast

Cons:

NA

2026-04-16 • via Nuitee
V
Vieasna • family_with_children • fr
9
Pros:

Proximité aéroport

2026-04-16 • via Nuitee
C
Charlotte • couple • gb
10
2026-04-16 • via Nuitee
S
Sarah • family_with_children • gb
1
Staff made it acceptable
Pros:

Location and very helpful staff

Cons:

Child’s bed really bad and creaky

2026-04-16 • via Nuitee
1
172kirstyg • Friends getaway
10
Special birthday
Pros:

Looked after really well by Robert and co. He was so helpful and friendly in the restaurant and made our evening very special.

2026-04-15 • via Tripadvisor