Holiday Inn London - Gatwick Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (7818 reviews)
Povey Cross Road, Horley , Horley , gb

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Children allowed

Facilities

Meeting rooms
Express check-out
Electric car charging station
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Handy for airport
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Expensive shuttle service

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, mentioning revolting stains.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.7
The hotel is conveniently located near the airport.
Room Quality
7.7
Mixed reviews; some mentioned spacious, clean rooms while others found them too small.
Amenities
8.7
Good amenities, including a breakfast buffet and shuttle service.
Value for Money
8.2
Generally seen as good value, though some noted issues with room features.
Food and Beverage
8.7
Positive remarks on the breakfast and the free meals for kids.
Overall Experience
8.2
Overall a decent experience, but some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Conveniently located just 10 minutes from Gatwick Airport, Holiday Inn London Gatwick Airport is your ideal base for both business and leisure.

Effortless Travel
Enjoy 24-hour airport transfers for a small surcharge, and take advantage of our secure onsite car parking and park and fly packages, making your journey smoother than ever.

Stylish Accommodations
Our contemporary rooms are designed for comfort, featuring private bathrooms, 55-inch flat-screen TVs with Chromecast, air conditioning, and complimentary Wi-Fi. Whether travelling for business or leisure, we ensure a restful stay.

Delicious Dining Options
Start your day right with our breakfast buffet, or relax at the Hub Bar with live sports. With our family-friendly Open Lobby, kids under 13 eat free, making us the perfect choice for family getaways.

Combine comfort, convenience, and exceptional service at Holiday Inn London Gatwick Airport—book your stay today!

Important information:

Only assistance dogs accepted. Children under 13 eat free when dining with a paying adult (1 child per adult). Pre Booking is necessary for long-stay parking. The Hoppa airport shuttle service runs 24 hours a day; every 20 minutes. There is a surcharge for this service payable directly to the bus driver.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 7818 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
C
Catherine • family_with_children • je
8
2026-05-16 • via Nuitee
S
Sven • family_with_children • ee
7
Rahuldav variant enne hommikust lendu, shuttle ühendus väga hea
Pros:

Voodid olid mugavad ning lastele mõeldud lahtikäiv diivanvoodi ka enam-vähem. Hommikusöök pigem tagasihoidliku valikuga. Avati kella 6st, mis sobis meile, et enne lendu süüa. Olime ainsad inimesed hommikusöögil ja seega läks väga kiiresti. Hoppa-shuttle buss väljub enamuse päevast iga 15-20min järel ja sõidab üsna kiiresti terminali. Perepilet bussile oli 13gbp.

Cons:

Maja hakkab väsima ja liiga palju ametlike piltidega enam kokku ei lähe (vähemalt väljast poolt), aga üldplaanis oli tuba rahuldav ja puhas. Töötajad paistsid pigem tüdinenud ja tegid miinimumi. Hinna-kvaliteedi suhe on väga paigast ära, aga seal piirkonnas keskmine.

2026-05-16 • via Nuitee
S
Senem • solo_traveller • dk
10
Pros:

The staff was very helpful and sweet

2026-05-16 • via Nuitee
I
Isabel • extended_group • gb
1
2026-05-16 • via Nuitee
J
James • couple • gb
1
2026-05-15 • via Nuitee
S
Sally • solo_traveller • gb
7
Great place/location to Gatwick Airport
Pros:

Location and Hoppa bus connection to the airport.
Good evening meal.

Cons:

Road noise.

2026-05-14 • via Nuitee
K
Kim • solo_traveller • gb
5
2026-05-14 • via Nuitee
B
Bartłomiej • couple • pl
7
2026-05-13 • via Nuitee
G
George • solo_traveller • ug
10
An excellent hotel with helpful front office staff
Pros:

Vibrant ambience, helpful front desk officers, efficient lift services and the regular shuttle that offers flexibility for passengers

Cons:

Nothing

2026-05-13 • via Nuitee
B
Bruno • family_with_children • ch
9
2026-05-12 • via Nuitee
N
Nadean • extended_group • au
10
2026-05-12 • via Nuitee
S
Sinead • couple • gb
9
Was comfortable lovely and very appropriate for our early flight next morning
Pros:

Lovely bright sharp and clean

Cons:

Not the best direction to find it from Gatwick airport

2026-05-12 • via Nuitee
S
Susan • couple • ca
10
Reasonable, clean and relatively close to the airport so convenient.
2026-05-11 • via Nuitee
N
Neviana • family_with_children • gb
10
2026-05-11 • via Nuitee
A
Appiah • solo_traveller • gb
9
Very happy
Pros:

Liked the fact that the Hotel was very close to the Airport

Cons:

All was good

2026-05-11 • via Nuitee
A
Anne • solo_traveller • fi
7
2026-05-11 • via Nuitee
L
LUCIANA DE TOMMASO • solo_traveller • it
9
2026-05-10 • via Nuitee
C
Christopher • solo_traveller • gb
8
Reception gave us free breakfast as we had a minor complaint on our previos visit.
Pros:

Car parking and hoppa bus

Cons:

Gammon and chips not on menu

2026-05-10 • via Nuitee
M
Mr Glenn Bucknell • solo_traveller • gb
10
Pros:

Everything , food was excellent, Staff were very polite and helpful. Location and organisation superb.

Cons:

Would prefer walk in showers as bath shower combo always slightly dangerous .

2026-05-10 • via Nuitee
J
Joan • couple • gb
8
2026-05-10 • via Nuitee