Holiday Inn London - Gatwick Airport by IHG

Hotels
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Holiday Inn Hotels & Resorts
8.2 (7399 reviews)
Povey Cross Road, Horley , Horley , gb

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Children allowed

Facilities

Meeting rooms
Express check-out
Electric car charging station
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Handy for airport
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Expensive shuttle service

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, mentioning revolting stains.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.7
The hotel is conveniently located near the airport.
Room Quality
7.7
Mixed reviews; some mentioned spacious, clean rooms while others found them too small.
Amenities
8.7
Good amenities, including a breakfast buffet and shuttle service.
Value for Money
8.2
Generally seen as good value, though some noted issues with room features.
Food and Beverage
8.7
Positive remarks on the breakfast and the free meals for kids.
Overall Experience
8.2
Overall a decent experience, but some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Conveniently located just 10 minutes from Gatwick Airport, Holiday Inn London Gatwick Airport is your ideal base for both business and leisure.

Effortless Travel
Enjoy 24-hour airport transfers for a small surcharge, and take advantage of our secure onsite car parking and park and fly packages, making your journey smoother than ever.

Stylish Accommodations
Our contemporary rooms are designed for comfort, featuring private bathrooms, 55-inch flat-screen TVs with Chromecast, air conditioning, and complimentary Wi-Fi. Whether travelling for business or leisure, we ensure a restful stay.

Delicious Dining Options
Start your day right with our breakfast buffet, or relax at the Hub Bar with live sports. With our family-friendly Open Lobby, kids under 13 eat free, making us the perfect choice for family getaways.

Combine comfort, convenience, and exceptional service at Holiday Inn London Gatwick Airport—book your stay today!

Important information:

Only assistance dogs accepted. Children under 13 eat free when dining with a paying adult (1 child per adult). Pre Booking is necessary for long-stay parking. The Hoppa airport shuttle service runs 24 hours a day; every 20 minutes. There is a surcharge for this service payable directly to the bus driver.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 7399 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
L
Leanne • family_with_children • gb
9
2026-03-07 • via Nuitee
D
Diviya • family_with_children • gb
7
2026-03-07 • via Nuitee
S
Shahnaz • couple • gb
5
Cost more than my one night stay at the pyramids!
Cons:

Uncomfortable beds and pillows like bricks

2026-03-06 • via Nuitee
P
Petra • family_with_children • de
10
Angenhmes Hotel, gerne wieder.
Pros:

Gut erreichbar mit Shuttle und saubere Zimmer.

2026-03-06 • via Nuitee
C
Colin • solo_traveller • gb
3
2026-03-06 • via Nuitee
T
Tomasz • family_with_children • pl
9
2026-03-06 • via Nuitee
L
Luke • couple • gb
10
2026-03-06 • via Nuitee
K
kurt • extended_group • mt
8
2026-03-05 • via Nuitee
N
noé • family_with_children • es
9
Estupenda
Pros:

Comodo y nuevo
Desayuno muy bien

Cons:

Nada

2026-03-05 • via Nuitee
M
Mark • family_with_children • gb
8
Great airport stay
Pros:

The room was very clean and quiet

2026-03-05 • via Nuitee
T
Tonia • couple • au
9
2026-03-04 • via Nuitee
C
Claude • couple • fr
9
Hôtel parfait à proximité de l'aéroport
Pros:

Service impeccable. Une chambre spacieuse très confortable. L’aéroport de Londres gatwick étant facilement accessible grâce à la navette vous prenant à la porte de l’hôtel.

2026-03-04 • via Nuitee
E
ELCalvia • couple • gb
9
Very good hotel for early morning at the airport
Pros:

Excellent location for an early flight from LGW North the following morning, the Hoppa service was very useful. The staff were friendly and the bed was very comfortable.

2026-03-04 • via Nuitee
M
Mario • family_with_children • it
7
2026-03-04 • via Nuitee
S
Sami • family_with_children • fi
10
2026-03-04 • via Nuitee
C
Carol • solo_traveller • gb
5
Pros:

Free snacks included in the premium room price. That’s about it.

Cons:

Shower: trickle of water came out, bathroom wasn’t clean, pillows on bed smelt terrible. Not enough teabags or milk sachets. Would definitely not pay the rate I did for a premium room again.


Didn’t have the breakfast so can’t comment.

2026-03-04 • via Nuitee
M
Mike • family_with_children • fr
8
Pros:

Easy access to Gatwick airport for an early flight

Cons:

The pillows

2026-03-04 • via Nuitee
R
ruth • family_with_children • ie
4
Pros:

Breakfast

Cons:

Bedroom not comfortable bed very hard

2026-03-04 • via Nuitee
R
Ruth • couple • gb
9
2026-03-04 • via Nuitee
A
Alison • couple • gb
9
Convenient good service
Pros:

Room was very good and they saved it for us when we came back

Cons:

Price and quality of evening meal very expensive drinks

2026-03-03 • via Nuitee