Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location for early flights / terminal proximity
Very comfortable beds and rooms
Friendly and helpful staff
Rooms consistently clean
Good breakfast and restaurant options
Convenient airport access and parking
Cons:
Perceived high prices / poor value for money
Occasional reception / communication issues (lounge access, breakfast payment)
Some small room sizes on occasion
Extra charges/drive-through or parking fees
A few comments about mattress softness
Food and extras can be expensive

Categories

Cleanliness
9
Multiple reviews explicitly praise cleanliness: 'very clean', 'amazing rooms very clean', and several mentions of clean rooms and bedding.
Service
8.9
Staff repeatedly described as friendly and helpful, delivering a stress-free stay; however a few reception-related issues (lounge access mix-up, breakfast payment not communicated) slightly lower the score.
Location
9.7
Location consistently highlighted as ideal for early flights and very close to the terminals (North/Terminal 3); convenience is a dominant positive in many reviews.
Room Quality
9.1
Rooms and beds frequently described as comfortable and clean; isolated notes on smaller room size and a couple of comments about mattress softness temper an otherwise strong picture.
Amenities
7.8
Facilities generally described as good, with a bar and lounge; however there are specific negative mentions (lounge access denied/mix-up) and some pricey small items in bars that reduce the score.
Value for Money
7
Several guests note the hotel is expensive (monopoly pricing in crisis, pricey breakfast and snacks, drive-through/parking fees), making value for money a clear weakness.
Food and Beverage
8.4
Breakfast and the Vivre restaurant are described positively ('good', 'really good'), but some guests find meals or extras expensive; overall F&B is good but not outstanding.
Overall Experience
8.9
Overall sentiment is strongly positive: many call it stress-free, perfect for short stays around flights, and highly recommend, with only a few operational or price-related gripes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Airport Access

This 4-star hotel is seamlessly connected to Gatwick Airport's terminals, ensuring a stress-free travel experience for guests. The short, covered walkway to the North Terminal and monorail access to the South Terminal make it a top choice for travelers seeking convenience.

Dining Options Galore

With 3 restaurants and 2 bars on-site, guests at this hotel are spoiled for choice when it comes to dining and unwinding. From sophisticated British-French fusion cuisine at Le Petit Reveur to casual bistro dishes at Vivre Restaurant, there's something to suit every palate.

Comfort and Amenities

The hotel boasts spacious soundproof rooms with satellite TV, ensuring a peaceful stay amidst the airport bustle. Guests can also take advantage of amenities like 24-hour room service, a business center, concierge desk, and convenient parking options for short or long stays.

Ready to elevate your travel experience? Book your stay at this Gatwick Airport gem now.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Children are not allowed on the 8th floor of the building, which is the luxury floor.

Please note that the credit card used to book must be presented on arrival.

A parking package is available upon booking and guarantees a parking space. If a parking package has not been requested in advance, then parking is subject to availability and cannot be guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 32466 reviews
Cleanliness: 9
Service: 8.9
Location: 9.7
Room Quality: 9.1
Amenities: 7.8
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 8.9
G
Garry • couple • gb
6
Average
Pros:

Location

Cons:

Room size smaller than one which I had on my last visit when I didn’t upgrade. Mix up at the desk so denied access to the lounge. Had to waste time making calls to reception to resolve.

2026-10-31 • via Nuitee
E
EAG62 • family_with_children • gb
10
Great Hotel
Pros:

Staff extremely friendly
Lovely room
Good facilities
Good atmosphere

Cons:

All good

2026-10-31 • via Nuitee
V
Valerie • solo_traveller • gb
7
Expensive, but very much appreciated respite
Pros:

So easy to get to at Gatwick, with luggage and cancelled flights, an oasis of calm.

Cons:

They have the monopoly on price as people will pay any price for a room in a crisis.

2026-10-31 • via Nuitee
S
Stephen • couple • gb
10
Pros:

Perfect stay over for an early flight, but definitely would want to stay longer.

Cons:

N/a

2026-10-31 • via Nuitee
M
Mark • couple • gb
8
Absolutely fine for the airport.
2026-10-31 • via Nuitee
Ásgeir • couple • is
10
2026-10-31 • via Nuitee
I
IAN • couple • fr
8
2026-10-31 • via Nuitee
W
Wendy • couple • je
8
Very convenient and comfortable
Pros:

Close to departures

2026-10-31 • via Nuitee
S
Sarah • extended_group • gb
9
2026-10-31 • via Nuitee
C
Christina • couple • gb
10
One night stopover before an early flight, made departure very easy
Pros:

Great overnight stop for early flight. Quiet room. Comfy bed.

2026-10-31 • via Nuitee
S
Skuli • family_with_children • is
8
2026-10-31 • via Nuitee
M
Meera • family_with_children • gb
5
2026-10-31 • via Nuitee
M
Matthew • couple • gb
6
2026-10-31 • via Nuitee
L
Lesley • couple • gb
10
Stress free stay with wonderful staff
Pros:

Everything

Cons:

Nothing

2026-10-31 • via Nuitee
J
John • couple • gb
9
Lovely hotel in ideal location
Pros:

Very comfortable room and the location unmatched for an early morning flight. Restaurant was really good.

Cons:

Everything was great.

2026-10-31 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-10-31 • via Nuitee
A
Adolphe • couple • gb
9
Great place to stay before or after a flight.
Pros:

Convenience, staff

Cons:

Charmless clinical

2026-10-30 • via Nuitee
L
Louise • couple • gb
10
Perfect to access Gatwick
Pros:

Calm

2026-10-30 • via Nuitee
R
REBECA • couple • ch
10
2026-10-30 • via Nuitee
A
Alison • couple • gb
9
2026-10-30 • via Nuitee