Macdonald Compleat Angler

Thanks for great service well done om asrar for looking after us food was great we will be back

Dinner service was great om cladwell and shiva thanks u so much

Om and cladwell both were very accomodative we will be back

Great service and location thanks om

Om and shiva thanks for dinner service om looked after us very well

Thanks om for looking after us service was excellent

We visited this hotel and restaurant to celebrate my fathers 90th birthday (we loved the location)

From start to finish, we were made to feel welcome, looked after and spoilt, we loved the drinks on the lawn too which was very special and a perfect way to start the evening.

Thank you to Om who did a superb job of making sure everything ran smoothly, he was fantastic, and kept checking in with us to make sure we were happy. A credit to your establishment.

The food, service and ambience was perfect.

Thank you again, we will definitely be returning.

Om was a fantastic waiter, very attentive and helpful, and made sure we got what we wanted when we wanted it.

Om was lots of fun and helped us have an enjoyable evening

It’s very good hotel and person name om👍🏼

It’s a beautiful property and its setting is stunning with gorgeous views across the river Thames.

Service was excellent by Mr. Asrar
Location and atmosphere was worth it

I tried the afternoon tea experience , it was an amazing experience with great food and staff especially Asrar he was friendly and kind
Thank you

very goood locationfriendly

Beautiful setting. Lovely old building. Great room, excellent staff.

Great Location. Easy to commute. Parking was easy. Stay was comfortable

The hotel management should open their eyes and wallets. This hotel has a fabulous location and heritage which is eroding. Chipped doors, stained carpet (we were in 18) and furniture from an age of woolly low slung sofas and beige bathrooms. The lawn which looks to the north of Marlow over a Victorian church, the Thames and a magnificent Willow tree needs care. Our table was surrounded by cigarette stubs and the white tops of sugar sachets which has been discarded by customers. When a manager last looked at this and asked for it to be swept is anyone’s guess but by 6pm on the Monday we sat down the parched lawn was looking like ragged. There is no table service outside though you can eat and drink there from the bar menu. This may be because of local licensing laws but it is a pain. Every time you want to drink u have to go inside and then wait for it to come. So thinking about it there is service outside but only one way! This creates another issue - no one seems to come out to clear up. We had to ask 3 times to have our table cleared. The staff - perhaps too few or untrained- were willing when asked, but what professional hotel expects customers to walk in to ask for their tables to be cleared? (By the way other empty tables remained uncleared not just ours.) if the local licensing laws prevent staff serving outside why not offer QR codes on the tables? We went on a Monday. I had a sense that the herd of customers who had stampeded through the hotel at the weekend had left the place and people tired. we didn’t eat in Sindhu the much lauded restaurant because the maitre d said she couldn’t reserve me a window seat at 8.15 because others might come along before then. Isn’t that the point of reservations to ensure you get the table you want when u want it? Anyway when I looked in the restaurant at 8.15 was near empty. Sindhu lost à sale & we were left with another reason to feel the management here just don’t really get customer service not that lives up to the price and the brand. Which is a shame. It’s a fab town, the river is beautiful and the Compleat Angler is at the heart of it. But it feels like it’s being milked like a cash cow not loved as a place setting standards in a wonderful setting.

Perfect location. Very good breakfast. We had to upgrade to get a room that is accesible for one with mobility issues. When l called to enquire about accessibilty - l was told that i had to upgrade. To our surprise, we later learnt that the rooms were accesible by lift - although one had to walk outside and access the building from the parking area to access the lift.

There was an exceptional receptionist by the name of Sophie. Welcoming and pleasant.