Holiday Inn Norwich, Ipswich Road by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (2159 reviews)
Ipswich Road , Norwich , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Room quality needs improvement
Breakfast is expensive

Categories

Cleanliness
8.05
Some mentioned areas were noted as needing attention but generally clean.
Service
9.05
Staff were friendly and helpful throughout the stay.
Location
8.55
Good location with easy access to transportation for exploring Norwich.
Room Quality
7.55
Rooms are mentioned as needing sprucing up; some were tired.
Amenities
8.25
Facilities like the pool and gym received positive remarks, though the pool size was a concern.
Value for Money
8.05
Overall good value, though some facilities had issues.
Food and Beverage
7.85
Breakfast was good but mentioned as overpriced, and quality varied.
Overall Experience
8.25
Generally a pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:23

Property Description

Luxurious Amenities
Holiday Inn Norwich, Ipswich Road offers a range of luxurious amenities including an indoor swimming pool, a wellness and fitness centre, and a garden with a terrace.

Culinary Delights
Indulge in delicious British specialties at the on-site restaurant, enjoy refreshments at the bar, or opt for breakfast in the garden terrace. Packed lunches and in-room breakfast options are also available.

Convenient Location
Located near the River Yare and Marston Marshes, the hotel is just a short drive from Norwich's city centre and the local Train Station. Explore the vibrant city or unwind in the comfort of your well-appointed room.

Book your stay at Holiday Inn Norwich, Ipswich Road for a luxurious and convenient experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2159 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.25
Value for Money: 8.05
Food and Beverage: 7.85
Overall Experience: 8.25
C
Claire • solo_traveller • gb
10
Everything you need is available
Pros:

Friendly, polite, helpful

Cons:

N/a

2026-05-15 • via Nuitee
K
Karen Lynsey • family_with_children • gb
8
Pros:

Large room for the family, nice breakfast and good spa/pool facilities

2026-05-15 • via Nuitee
L
Lee • family_with_children • gb
10
2026-05-14 • via Nuitee
I
Ingrid • couple • gb
10
Pros:

The room was clean and tidy, spacious enough and had all the facilities that one would need. It was a comfortable stay. The breakfast was good, plenty to chose from, and the staff were friendly and efficient.

Cons:

The bathroom (shower room in our case) can be more spacious. Also the water in the room would be a bonus :-)

2026-05-11 • via Nuitee
M
Mike • solo_traveller • gb
7
Norwich
Pros:

Very helpful staff. Good location.

Cons:

Bit old and tired could do with a makeover.

2026-05-11 • via Nuitee
M
mayo • solo_traveller • gb
8
Pleasant hotel with a hint of Alan Partridge about it.
Pros:

Convenient

Cons:

Parking spaces were very narrow

2026-05-11 • via Nuitee
G
Gerald • solo_traveller • gb
3
Adequate, if all you need is a bed for the night.
Pros:

Nice bar

Cons:

Remote for TV did not work.

2026-05-10 • via Nuitee
T
Tracey • extended_group • gb
8
Nice hotel would recommend
Pros:

Clean and staff very helpful and accommodating

Cons:

No charging points of any description in the rooms! Thankfully The Marsh Harrier did. So used to having them in modern hotels we didn’t take the plugs only the wires. Wish had checked that first!

2026-05-10 • via Nuitee
S
Sue • family_with_children • gb
9
Great for a weekend break, good facilities and easy access to the Broads and coast.
Pros:

Best breakfast selection we’ve had for a long time. Excellent choice of food available.

2026-05-09 • via Nuitee
P
Petar • family_with_children • gb
9
2026-05-07 • via Nuitee
H
Hayley • family_with_children • gb
10
2026-05-07 • via Nuitee
N
Nick • solo_traveller • gb
10
2026-05-06 • via Nuitee
N
Nicola • solo_traveller • gb
9
2026-05-05 • via Nuitee
K
karen • solo_traveller • gb
10
Pros:

Very happy with my stay this time. The restaurant, room service, and reception staffs all very friendly and helpful.
Room allocation was excellent. Quiet for my need and fit best for my request.

Cons:

Faultless.

2026-05-04 • via Nuitee
Y
Yvonne • solo_traveller • gb
8
2026-05-04 • via Nuitee
R
Ross • solo_traveller • gb
10
2026-05-03 • via Nuitee
K
Karen • solo_traveller • gb
9
Great 1 night stay
Pros:

Friendly, helpful staff & room was quiet & had all we needed.

2026-05-02 • via Nuitee
A
Annabel • solo_traveller • gb
8
2026-05-02 • via Nuitee
E
ELENI • solo_traveller • au
10
2026-04-30 • via Nuitee
R
Robert • solo_traveller • gb
9
Pros:

Good location and nice facilities and great breakfast...

Cons:

Nothing to dislike .

2026-04-26 • via Nuitee