Holiday Inn Norwich, Ipswich Road by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (2099 reviews)
Ipswich Road , Norwich , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Room quality needs improvement
Breakfast is expensive

Categories

Cleanliness
8.05
Some mentioned areas were noted as needing attention but generally clean.
Service
9.05
Staff were friendly and helpful throughout the stay.
Location
8.55
Good location with easy access to transportation for exploring Norwich.
Room Quality
7.55
Rooms are mentioned as needing sprucing up; some were tired.
Amenities
8.25
Facilities like the pool and gym received positive remarks, though the pool size was a concern.
Value for Money
8.05
Overall good value, though some facilities had issues.
Food and Beverage
7.85
Breakfast was good but mentioned as overpriced, and quality varied.
Overall Experience
8.25
Generally a pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:23

Property Description

Luxurious Amenities
Holiday Inn Norwich, Ipswich Road offers a range of luxurious amenities including an indoor swimming pool, a wellness and fitness centre, and a garden with a terrace.

Culinary Delights
Indulge in delicious British specialties at the on-site restaurant, enjoy refreshments at the bar, or opt for breakfast in the garden terrace. Packed lunches and in-room breakfast options are also available.

Convenient Location
Located near the River Yare and Marston Marshes, the hotel is just a short drive from Norwich's city centre and the local Train Station. Explore the vibrant city or unwind in the comfort of your well-appointed room.

Book your stay at Holiday Inn Norwich, Ipswich Road for a luxurious and convenient experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2099 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.25
Value for Money: 8.05
Food and Beverage: 7.85
Overall Experience: 8.25
M
Mark • couple • gb
8
Overall a very good stay.
Pros:

Location, clean and friendly staff.

Cons:

Noise from other guests

2026-02-13 • via Nuitee
G
Graham • couple • gb
8
2026-02-13 • via Nuitee
A
Ariovaldo • family_with_children • pt
5
2026-02-12 • via Nuitee
R
Ross • couple • gb
10
Great hotel just outside Norwich
Pros:

Location and parking

2026-02-09 • via Nuitee
S
Sam • extended_group • gb
8
Pros:

Clean comfortable

2026-02-09 • via Nuitee
L
Lynda • family_with_children • gb
5
Pros:

Location

Cons:

Large potholes blocking vehicles from passing easily.
Horrible smell of chlorine.
Very worn out decor and furniture.
No extra quilt or blankrts in room.
Poor selection pf food at breakfast and badly laid out.

2026-01-31 • via Nuitee
S
Shanty • family_with_children • gb
8
2026-01-26 • via Nuitee
R
Robin • couple • gb
8
Very comfortable
Pros:

👍

Cons:

Some items unavailable early

2026-01-26 • via Nuitee
F
Fernanda • family_with_children • gb
8
It's not good value for money
Pros:

The hotel's nice, good location, and the staff were super attentive and kind. They even offered us a late checkout without us asking, and explained everything really well. The Wi-Fi wasn't super strong but it was stable enough. We didn't hear much noise and the room was warm, but the AC worked fine.

Cons:

The bed was too soft, which made both me and my husband wake up often during the night, so I wouldn't definitely stay for more than one day as we woke up tired. The shower is not strong and the toilets are very small.
Food was not great. Scrambled eggs were full with liquid in the breakfast and at the dinner our salad had lots of fruit flies in them.

2026-01-26 • via Nuitee
J
Joe • family_with_children • gb
5
2026-01-25 • via Nuitee
P
Peter • family_with_children • au
10
2026-01-19 • via Nuitee
M
Michael • couple • gb
8
2026-01-19 • via Nuitee
S
Sophia • family_with_children • xx
9
Friendly and comfortable. Well run.
Pros:

Easy and efficient check in. Excellent and friendly staff at the bar/restaurant.

Cons:

Bath/shower towels.

2026-01-19 • via Nuitee
H
Harvey • solo_traveller • gb
3
Poor service
Pros:

Staff didn’t care. AC wasn’t working that’s the way it was

Cons:

Evening meal

2026-01-19 • via Nuitee
N
Nicky • family_with_children • gb
9
Ideal great value base
Pros:

Clean, friendly staff, good value. Great breakfast

Cons:

Sink and bath plug didn’t fit

2026-01-19 • via Nuitee
A
Alison • couple • gb
5
Adequate overnight stop off.
Pros:

Easy to find. Good location to get to the hospital early the next day.

Cons:

Decor a bit tired. Bathroom cramped & sink in hand basin had faulty plug. Some noise from nearby roads.

2026-01-19 • via Nuitee
P
PETER IAN • couple • gb
8
2026-01-19 • via Nuitee
N
Norman • couple • gb
8
Pros:

Breakfast

Cons:

Room was a bit snug

2026-01-19 • via Nuitee
G
Grant • solo_traveller • za
6
2026-01-19 • via Nuitee
C
Casey • solo_traveller • gb
8
Fab staff, made a solo traveller feel very safe and welcome
Pros:

Easy to find and all the facilities you need

2026-01-19 • via Nuitee