Holiday Inn Norwich, Ipswich Road by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (2307 reviews)
Ipswich Road , Norwich , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Room quality needs improvement
Breakfast is expensive

Categories

Cleanliness
8.05
Some mentioned areas were noted as needing attention but generally clean.
Service
9.05
Staff were friendly and helpful throughout the stay.
Location
8.55
Good location with easy access to transportation for exploring Norwich.
Room Quality
7.55
Rooms are mentioned as needing sprucing up; some were tired.
Amenities
8.25
Facilities like the pool and gym received positive remarks, though the pool size was a concern.
Value for Money
8.05
Overall good value, though some facilities had issues.
Food and Beverage
7.85
Breakfast was good but mentioned as overpriced, and quality varied.
Overall Experience
8.25
Generally a pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:23

Property Description

Luxurious Amenities
Holiday Inn Norwich, Ipswich Road offers a range of luxurious amenities including an indoor swimming pool, a wellness and fitness centre, and a garden with a terrace.

Culinary Delights
Indulge in delicious British specialties at the on-site restaurant, enjoy refreshments at the bar, or opt for breakfast in the garden terrace. Packed lunches and in-room breakfast options are also available.

Convenient Location
Located near the River Yare and Marston Marshes, the hotel is just a short drive from Norwich's city centre and the local Train Station. Explore the vibrant city or unwind in the comfort of your well-appointed room.

Book your stay at Holiday Inn Norwich, Ipswich Road for a luxurious and convenient experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NWI

Location

Guest Reviews

8.2
Based on 2307 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.25
Value for Money: 8.05
Food and Beverage: 7.85
Overall Experience: 8.25
B
Bernice • extended_group • gb
8
2026-09-19 • via Nuitee
V
Victoria • family_with_children • gb
8
2026-09-16 • via Nuitee
P
Paul • solo_traveller • gb
6
Okay
Pros:

Good breakfast selection

Cons:

Bathroom too small
I ordered a queen bed and got given two single beds instead

2026-09-16 • via Nuitee
C
Caroline • solo_traveller • gb
9
2026-09-15 • via Nuitee
D
Debra • solo_traveller • gb
4
Disappointing
Pros:

The room was a good size and was quiet. The bed was comfortable and bathroom adequate. The breakfast was good on the first morning.

Cons:

We stayed for two nights and thought it would be convenient to have evening meals in the hotel restaurant. The first evening our meals took 45 minutes to arrive. The second evening we were told there were no tables as they had two coach bookings, but we could sit at the bar, which we did but were then told the kitchen wasn't taking any orders, even for sandwiches. Breakfast the following morning was cold as the hotplates either weren't working or hadn't been turned on.

2026-09-15 • via Nuitee
G
Glenys • family_with_children • gb
6
Pros:

Breakfast was very good, evening meal was poor, went to a pub instead.

Cons:

Bedroom was in need of some work. The plugs in bath and washbasin were broken and shower mechanism was very stiff and had to be sorted out by the manager when we arrived. Hit and miss after that. Wardrobe door wouldn’t close.

2026-09-14 • via Nuitee
G
Gillian • solo_traveller • us
9
Pros:

Parking and convenient location

Cons:

Bathroom too small

2026-09-13 • via Nuitee
M
Michelle • solo_traveller • gb
7
Pros:

Receptionist on arrival very pleasant and helpful.

Cons:

Old menu in the room for room service so couldn't get preferred choice of meal.
Staff in restaurant hold mugs with napkins, serviettes in etc by the top (where you drink from) and remove the cutlery by the fork prong end. I find this unacceptable and unhygienic.

2026-09-13 • via Nuitee
A
Alex • couple • us
8
2026-09-10 • via Nuitee
J
Jim • solo_traveller • gb
3
Disappointing for a Holiday Inn. Not 4 Star!
Pros:

Ideal location with great facilities.

Cons:

Old tired rooms and dirty linen.
Should not be a four star accommodation and they certainly shouldn’t be charging London prices for this level of Hotel.

2026-09-09 • via Nuitee
S
Stefaan • couple • gb
8
2026-09-08 • via Nuitee
L
Laura • solo_traveller • gb
8
Lovely hotel in a great location
Pros:

Location is very good, easy to get buses into town. Very nice reception area, spacious, clean and staff very welcoming. Easy to check in and out. Bedroom was comfortable. Good breakfast with alot of choices.

Cons:

En-suite bathroom very small, not easy to get in and out of the door. Hot water at the sink takes a long while to warm up and the flush on the toilet was weak, need to flush at least twice.
It would be nice to have a small bottle of water included on the tea tray and a little packet of biscuits. Just little touches like that would make it nicer, and more worth the price of the bedroom.

2026-09-07 • via Nuitee
J
James • family_with_children • gb
8
2026-09-07 • via Nuitee
L
Leonie • solo_traveller • gb
10
2026-09-07 • via Nuitee
S
Sean • couple • gb
2
Not happy
Cons:

I had to move rooms 2 times in the first night with no tv then 1 more time the seconds wasn’t happy

2026-09-07 • via Nuitee
S
Sean • couple • gb
1
2026-09-07 • via Nuitee
C
Christine • solo_traveller • gb
10
Good Stay
Pros:

The welcoming feel we always feel.
The food is tasty.

Cons:

The outer doors and fire doors left open all the time. I felt vulnerable.

2026-09-07 • via Nuitee
R
Richard • couple • gb
8
2026-09-06 • via Nuitee
J
Jan • solo_traveller • cz
10
2026-09-02 • via Nuitee
G
Graham • couple • gb
8
Norwich is a must see City destination.
Pros:

Plenty of parking.
Nice pool, but didn’t use.
Nice room.

Cons:

Very expensive beer at the bar.
A little out of the city and buses were not many on a bank holiday weekend.
Did not have breakfast or evening dinner so can’t comment.
A little expensive, but bank holiday weekend and hotel was full, though never felt crowded.

2026-09-01 • via Nuitee