Holiday Inn Norwich, Ipswich Road by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (2232 reviews)
Ipswich Road , Norwich , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Room quality needs improvement
Breakfast is expensive

Categories

Cleanliness
8.05
Some mentioned areas were noted as needing attention but generally clean.
Service
9.05
Staff were friendly and helpful throughout the stay.
Location
8.55
Good location with easy access to transportation for exploring Norwich.
Room Quality
7.55
Rooms are mentioned as needing sprucing up; some were tired.
Amenities
8.25
Facilities like the pool and gym received positive remarks, though the pool size was a concern.
Value for Money
8.05
Overall good value, though some facilities had issues.
Food and Beverage
7.85
Breakfast was good but mentioned as overpriced, and quality varied.
Overall Experience
8.25
Generally a pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:23

Property Description

Luxurious Amenities
Holiday Inn Norwich, Ipswich Road offers a range of luxurious amenities including an indoor swimming pool, a wellness and fitness centre, and a garden with a terrace.

Culinary Delights
Indulge in delicious British specialties at the on-site restaurant, enjoy refreshments at the bar, or opt for breakfast in the garden terrace. Packed lunches and in-room breakfast options are also available.

Convenient Location
Located near the River Yare and Marston Marshes, the hotel is just a short drive from Norwich's city centre and the local Train Station. Explore the vibrant city or unwind in the comfort of your well-appointed room.

Book your stay at Holiday Inn Norwich, Ipswich Road for a luxurious and convenient experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2232 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.25
Value for Money: 8.05
Food and Beverage: 7.85
Overall Experience: 8.25
R
Royce • solo_traveller • us
10
This place was amazing for the price
Pros:

Just awesome across the board. So many amenities for the price. Absolutely better value than any other chain.

Cons:

Nothing.

2026-06-27 • via Nuitee
A
Anne-Marie • couple • gb
7
Would have been perfect if slightly cheaper and with a decent bed
Pros:

nice spacious room, big and bright swimming pool, friendly and helpful staff, good breakfast, plenty of parking space

Cons:

the bed was too small and very soft!

2026-06-26 • via Nuitee
E
Eric • couple • gb
7
2026-06-26 • via Nuitee
P
Pauline Parkinson • solo_traveller • gb
7
2026-06-25 • via Nuitee
J
Janice • couple • gb
9
2026-06-25 • via Nuitee
P
Pauline Parkinson • solo_traveller • gb
7
2026-06-25 • via Nuitee
J
Josephine • family_with_children • gb
8
2026-06-24 • via Nuitee
D
Davey • family_with_children • gb
10
perfect place for a short or long stay
Pros:

everything

2026-06-24 • via Nuitee
J
Jane • couple • gb
8
Terrible bed/pillows. Receptionist could have been more welcoming. Room was clean.
Pros:

Nice. It was a very hot day so the air con was lovely in the room and the corridors. The bar/dining area was a good size.

Cons:

The bed was terrible. Room 225. It sloped into the middle and that was not good for me, especially with a bad back. And the pillows were extremely lumpy.
The receptionist said hello, I gave my name, she handed me a form to fill out (the proceeded to hold a conversation with another member of staff that could have waited until she had checked us in). No other conversation or pleasantries. Shame we didn’t feel welcomed.

2026-06-24 • via Nuitee
A
Andrea • family_with_children • gb
8
Would definitely stay again
Pros:

Staff where great. Food lovely and very nice leisure complex.

Cons:

Shower room was very small and difficult for my husband to manoeuvre around as he is 70.

2026-06-22 • via Nuitee
J
Jody • solo_traveller • gb
10
2026-06-22 • via Nuitee
A
Anita • family_with_children • gb
7
Overall, this hotel is good.
Pros:

Bed and free parking are good for me. I didn't try their breakfast this time but will try next time.

Cons:

The exhaust fan for bathroom was not functioning because it's very wet and humid after bathing. I informed the counter for this issue but no luck for fixing.

2026-06-22 • via Nuitee
C
Christian • family_with_children • gb
8
The stay was good for what I needed and I would happily come again.
Pros:

Breakfast was fine but there were quite a few empty dishes where food had not been replenished. Also, I would have liked to have porridge and there was none on show. If I was supposed to ask, I was not aware of it.

Cons:

I had a baked potato for supper. It and the tuna which came with it were fine but the salad leaves were a bit "gritty". I could think of no reason for this other than the leaves had not been washed thoroughly.

2026-06-21 • via Nuitee
S
Solomon • couple • gb
10
Pros:

Fantastic stay from start to finish. The hotel was clean, comfortable, and well looked after, but the real highlight was the staff. Very friendly, welcoming, and kind. Their excellent customer service made the experience even better. Thank you for a wonderful stay!

If you are in or around Norwich, I’ll highly recommend

2026-06-21 • via Nuitee
M
Mark • family_with_children • gb
10
It was lovely, good food and affordable
Pros:

I loved that the kids ate for free that’s such good value because the food was great.

Cons:

The location but that can’t be helped

2026-06-21 • via Nuitee
D
daniel • couple • gb
9
Great value and clean
Pros:

Clean

Cons:

Nothing

2026-06-21 • via Nuitee
R
Richard • extended_group • gb
7
2026-06-18 • via Nuitee
S
Steven • solo_traveller • za
8
A solid, convenient and friendly stay
Pros:

Convenient and clean

Cons:

Food plates could be cleared quicker at breakfast

2026-06-18 • via Nuitee
J
Jane • solo_traveller • gb
9
A very good experience, would be happy to recommend. Good value for money.
Pros:

Staff were friendly and accommodating. Bed adequate, room comfortable.

Cons:

I wasnt able to sample the full breakfast (as I had to leave early) what I had was fine though, and that was down to me, not the venue.

2026-06-17 • via Nuitee
V
Vernon • couple • au
9
2026-06-16 • via Nuitee