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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Kid meals
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic 17th-Century Coaching Inn
Located off Oxford High Street, opposite Magdalen College, the Mercure Oxford Eastgate Hotel is steeped in history, having hosted renowned authors J.R.R. Tolkien and C.S. Lewis.
Bright and Air-Conditioned Rooms
The hotel offers modern amenities such as internet access and satellite TV in its bright and air-conditioned rooms, ensuring a comfortable stay for guests.
Central Location for Exploring Oxford
Conveniently situated a 5-minute walk from the city centre, the Mercure Oxford Eastgate Hotel serves as an ideal base for exploring Oxford's main shopping district, colleges, museums, and the picturesque activity of punting on the river.
Book your stay at the Mercure Oxford Eastgate Hotel for a historic and comfortable experience in the heart of Oxford.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 2 years old to 12 years old stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La proximité avec le centre ville
Facilities were great
The breakfast was atrocious. Everything was raw. I’d expect a lot better for £12, beating in mind it would have been £17 if not booked the night before The staff didn’t seem to care when we complained
the berakfast was fine, but there is no resturant in the hotel. the room I was finally given was ok
there is a foul smell in the lounge and most rooms in a certain wing of the hotel. I had to ask fro another room when I arrived! Also, the heater in the room didn't work properly.
Location and facilities
Breakfast coffee could be improved
Just the location, as it’s central and within a 10-minute walk of shops and restaurants.
Don’t go here if you value sleep or basic comfort.
Too many things about this place were off-putting:
1. I was given a room in a different building and had to carry heavy luggage down a flight of stairs with zero assistance.
2. It was a special occasion, yet reception didn’t bother to check my preferences for the complimentary gift and left wine in the room, even though I don’t drink alcohol.
3. The bed and pillows were a complete nightmare. The mattress was extremely stiff and the pillows were flat. I didn’t sleep for two nights straight. I even asked reception for better pillows, but they had nothing to offer. It got so bad that I checked out a day early just to get some rest at my own house.
4. The lift felt outdated, slow, and creaky, completely out of place with the rest of the hotel.
5. There was a persistent musty smell in the reception area.
Overall, a very uncomfortable stay and not somewhere I would return to.
fantastic breakfast, perfect location, very friendly and helpful staff, clean and comfortable room, pleasant atmosphere at the reception
the wi-fi was a little problematic
Locatie, ontbijt, kamer
Bevoorrading koffie en water, moest naar de balie om te vragen
We had a lovely time . Just the peace and quiet being in the cusp of the busy centre. Literally a five minute walk to all x really lovely , and the staff we met were lovey x
Nothing. Old building , character and creeks but all added to its personality
Location was lovely
I was allocated a room on the third floor. The lift only goes to the second floor and I had to carry my heavy suitcase up the flight of stairs. No offer of assistance was given. Staff when I collected my key and informed of my room stated.. it’s a few steps. It was not a few steps.
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