The Randolph Hotel Oxford, a Graduate by Hilton Hotel

Hotels
8.3 (3845 reviews)
Beaumont St , Oxford , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Excellent breakfast variety
Friendly and professional staff
Cons:
Inaccurate amenities listed
Room comfort and service issues

Categories

Cleanliness
7.66
Some rooms had issues such as stains on curtains and hair dryer not working.
Service
9.13
Receptions were friendly and helpful, with notable service improvement despite some delays.
Location
9.17
Great location in the center of the city.
Room Quality
7.62
Issues with room size, dim lighting, and comfort level of mattresses.
Amenities
8.15
Included breakfast variety, but some amenities listed were missing.
Value for Money
7.61
Price does not reflect the overall quality due to several issues.
Food and Beverage
8.66
Excellent breakfast with plenty of choices.
Overall Experience
8.43
Unique décor and ambiance but overshadowed by service and comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:58

Property Description

Luxurious Accommodation
Indulge in sumptuous bedrooms with high ceilings and period features at The Randolph Hotel. Each room is equipped with modern amenities including satellite TV, a mini-fridge, and tea/coffee facilities.

Wellness Centre and Dining
Unwind at the hotel's wellness centre after a day of exploring Oxford. Then, treat your taste buds at The Randolph's restaurant, offering a delightful range of European dishes.

Prime Location
Conveniently located in the heart of Oxford, just opposite the renowned Ashmolean Museum, The Randolph Hotel is a stone's throw away from The University of Oxford Colleges and the scenic riverside.

Book now for an unforgettable stay at The Randolph Hotel, by Graduate Hotels.

Important information:

Reservation is needed, to pre-arrange please contact the property.

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There should be a charge for the thermal suite :
- guests with treatment (access is included in the price)
- guests without treatment (£20 per person)
- nonresidents without treatment (£30.00 per person hourly)

Our wellness center is complimentary access for residents, strongly advise to prebook the thermal suite to avoid disappointment. Spa treatments additional charge, pre book advised.

The Randolph has now electric car charging points. Key points are 22kw fast charging at a price of 55p per kwh. For more info please contact front desk.

Please note bookings over 10 bedrooms or more, or over 25 nights will be subject to group terms. A representative from the hotel will be in contact if this is required

Pet fee is GBP 60 per pet per stay for 1-4 nights, GBP 100 per pet per stay for 5+ nights. Pay at the hotel directly.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £75 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 48 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 3845 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.43
B
Brenda • couple • gb
10
It was our 60th wedding anniversary and it started with afternoon tea which was just as good as we have had once before.
Pros:

It was history but with all you expect for a good hotel

Cons:

Nothing

2026-04-04 • via Nuitee
• couple • gb
9
2026-04-04 • via Nuitee
A
Andrew • couple • gb
8
Pros:

Fabulous atmosphere and setting. Nice restaurant. Lovely clean and spacious room.

Cons:

Maybe a slightly more adventurous restaurant menu would have been good, but what they had was well prepared.

2026-04-03 • via Nuitee
P
Pamela • solo_traveller • us
10
Pros:

Everything

2026-04-02 • via Nuitee
B
Bob • couple • gb
10
Very enjoyable, would visit again
Pros:

Overall very good.Comfortable room.Good breakfast,dinner a little disappointing

Cons:

Restaurant menu

2026-04-02 • via Nuitee
J
Jean-Baptiste • couple • gb
10
2026-04-02 • via Nuitee
D
DANILO • couple • br
8
Pros:

Localização

Cons:

Barulho do quarto acima

2026-04-02 • via Nuitee
J
Jill • couple • gb
4
We stayed several years ago and enjoyed our stay but this is no longer a 5 star hotel!
Pros:

Comfortable beds
Walk in shower clean and comfortable room
Most staff friendly and helpful
Bar staff good!
Location excellent

Cons:

Breakfast poor! Buffet style with eggs and tomatoes drying out under hot lights and not replenished.
Flat white coffee tasteless and weak.
Finished plates not removed from the table had to pike them up ourselves.

2026-04-01 • via Nuitee
N
Nilubol • couple • th
10
Meet Alice in an Oxfords Manor
Pros:

The staff are all friendly, helpful and polite.

Cons:

The hotel is a luxurious manor in the theme of Alice in Wonderland. The room was super comfortable. There are plenty of good options for breakfast.

2026-03-31 • via Nuitee
W
Welsh • solo_traveller • gb
10
Pros:

Room was comfortable and the bed was comfortable, particularly the pillows. The air conditioning was very quiet. The shower also worked well and was straightforward to use.The breakfast buffet was excellent.

Cons:

Nothing.

2026-03-31 • via Nuitee
M
Manuel • solo_traveller • ar
9
2026-03-31 • via Nuitee
E
Emily • couple • gb
8
2026-03-31 • via Nuitee
L
Linda • couple • gb
10
Helpful and friendly staff. The Morse Bar is a highlight
Pros:

Beautiful decor. We hadn’t been here for some years and there had been a fire since then . Lovely restoration

Cons:

Our room was small

2026-03-31 • via Nuitee
J
jennifer • couple • gb
8
2026-03-30 • via Nuitee
E
Emma • couple • gb
10
One of the loveliest hotels I have stayed in for a long time. Wonderfully welcoming staff, who enabled us to check in ea
Pros:

Fantastic Location, very friendly staff. Beautiful room and relaxed atmosphere. Couldn’t fault it

Cons:

All good

2026-03-30 • via Nuitee
J
Jennifer • solo_traveller • gb
10
Perfect.
Pros:

Absolutely stunning building. Very quirky decor which was such a refreshing change from grey and beige! Friendly staff. Unbeatable location opposite the Ashmolean Museum and right in the centre of town, short walk from the station. Lovely restaurant and bar and great buffet breakfast. I can’t wait to return.

Cons:

Nothing.

2026-03-29 • via Nuitee
S
STEPHEN CHARLES • solo_traveller • au
9
2026-03-29 • via Nuitee
E
Emma • couple • gb
10
Iconic venue
Pros:

Great location with amazing city view.
Amazing to stay at such an iconic location.
Excellent breakfast

2026-03-29 • via Nuitee
A
Ariana • couple • gb
10
Child free weekend
Pros:

Beautiful old hotel with tons of charm. Loved the Morse Bar for an evening drink and fantastic breakfast in the Alice in the morning. All staff very polite and helpful.

2026-03-29 • via Nuitee
S
Sally • couple • gb
8
Very pricy for what you actually get - especially if you take your pup .
Pros:

Beautiful decor and friendly staff

Cons:

Shower very very small. Only dog friendly to a degree - not allowed into breakfast and charge £60 for my very small non-moulting dog to stay which is extortionate. No special additions. Bed and bowl. - and we were put at the back of the hotel because of the dog. Very disappointing. Breakfast average. Coffee poor. Expensive to park here also

2026-03-28 • via Nuitee