The Randolph Hotel Oxford, a Graduate by Hilton Hotel

Hotels
8.3 (3907 reviews)
Beaumont St , Oxford , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Excellent breakfast variety
Friendly and professional staff
Cons:
Inaccurate amenities listed
Room comfort and service issues

Categories

Cleanliness
7.66
Some rooms had issues such as stains on curtains and hair dryer not working.
Service
9.13
Receptions were friendly and helpful, with notable service improvement despite some delays.
Location
9.17
Great location in the center of the city.
Room Quality
7.62
Issues with room size, dim lighting, and comfort level of mattresses.
Amenities
8.15
Included breakfast variety, but some amenities listed were missing.
Value for Money
7.61
Price does not reflect the overall quality due to several issues.
Food and Beverage
8.66
Excellent breakfast with plenty of choices.
Overall Experience
8.43
Unique décor and ambiance but overshadowed by service and comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:58

Property Description

Luxurious Accommodation
Indulge in sumptuous bedrooms with high ceilings and period features at The Randolph Hotel. Each room is equipped with modern amenities including satellite TV, a mini-fridge, and tea/coffee facilities.

Wellness Centre and Dining
Unwind at the hotel's wellness centre after a day of exploring Oxford. Then, treat your taste buds at The Randolph's restaurant, offering a delightful range of European dishes.

Prime Location
Conveniently located in the heart of Oxford, just opposite the renowned Ashmolean Museum, The Randolph Hotel is a stone's throw away from The University of Oxford Colleges and the scenic riverside.

Book now for an unforgettable stay at The Randolph Hotel, by Graduate Hotels.

Important information:

Reservation is needed, to pre-arrange please contact the property.

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There should be a charge for the thermal suite :
- guests with treatment (access is included in the price)
- guests without treatment (£20 per person)
- nonresidents without treatment (£30.00 per person hourly)

Our wellness center is complimentary access for residents, strongly advise to prebook the thermal suite to avoid disappointment. Spa treatments additional charge, pre book advised.

The Randolph has now electric car charging points. Key points are 22kw fast charging at a price of 55p per kwh. For more info please contact front desk.

Please note bookings over 10 bedrooms or more, or over 25 nights will be subject to group terms. A representative from the hotel will be in contact if this is required

Pet fee is GBP 60 per pet per stay for 1-4 nights, GBP 100 per pet per stay for 5+ nights. Pay at the hotel directly.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £75 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 48 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 3907 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.43
F
Fergus solo_traveller gb
9
2026-05-02 via Nuitee
S
Soll couple ca
4
2026-05-02 via Nuitee
C
Carol couple gb
9
All in all accommodation first class
Pros:

First class location . Immaculate hotel

Cons:

As per usual I find the toasters used at Hilton Hotels for breakfast are a waste of space and time . Wasted bread at side of them as people give up , you can either try to put it through 3 times or alternatively set your toast on fire. Plus food warm rather than hot .
Evening meals main part ie chicken and pork chop in our case that we ordered was perfect but veg accompaniments were not nice. Would prefer real new potatoes and fresh green beans and real chips . Beautifully served though and great staff which is a shame

2026-04-30 via Nuitee
C
Clough couple gb
8
Pros:

Nice room with large comfortable bed and decent shower. Good quality buffet style breakfast.

2026-04-30 via Nuitee
E
Emily couple gb
8
Very pleasant, thank you.
Pros:

The decor

Cons:

No shower cap etc in the room


Quite a limited menu choices in The Alice restaurant

2026-04-30 via Nuitee
T
Tom couple nl
9
2026-04-29 via Nuitee
C
Christopher couple gb
7
Ideal location, nice room, breakfast a bit disappointing. Expensive
Pros:

Nice room. Interesting hotel

Cons:

Breakfast choices a little disappointing for a high grade hotel. Hotel a bit dated and decor a bit “tired”

2026-04-25 via Nuitee
P
Perla couple gb
7
Pros:

location and atmosphere

Cons:

in general a bit too “old” and run down: old and smelly carpets in the corridor 3rd floor -bathroom essentials limited, shower head old - not very clean… not great for a 5 stars hotel

2026-04-22 via Nuitee
D
Damien solo_traveller au
10
Great experience
Pros:

Location and interior

Cons:

Cost was high

2026-04-21 via Nuitee
M
Mark solo_traveller gb
10
Pros:

The hotel was fantastic. The staff were great, every single one.
The rooms were so nice! Breakfast was great and the Morse Bar is well worth the visit to relax and enjoy lovely drinks and atmosphere!

Cons:

Nothing.

2026-04-20 via Nuitee
R
Randy extended_group us
8
Pros:

Decor, location,amenities

Cons:

Staff were friendly but often incorrect about their information

2026-04-20 via Nuitee
0
070571a33bc670f2083c2eec5cf8343e couple gb
5
Nice hotel but needs attention to rooms.
Pros:

The staff were really friendly and helpful. Lovely big rooms and comfortable bed.

Cons:

Rotten window frames in bathroom and mould in shower.
It’s a lot of money and I expected it to be pristine.

2026-04-18 via Nuitee
5
5a8b5dab95e97001847bf7c6004c5276 couple gb
8
Pros:

Did not have breakfast

Cons:

No bath robes or shower cap
Could hear music from resturant

2026-04-17 via Nuitee
2
26631521092972149359f097007a7ef0 solo_traveller us
9
Pros:

The theme was great

Cons:

The music you could hear from the bar in our room

2026-04-17 via Nuitee
1
1254d3a5d8e4704e9cc41594e6604cdf couple gb
9
A lovely hotel in a great location - no negatives whatsoever.
Pros:

A great hotel positioned in a perfect spot in a wonderful city.

Cons:

Nothing to dislike.

2026-04-17 via Nuitee
C
c1f64f323a637311a3e871c69cd40949 couple us
8
2026-04-16 via Nuitee
E
e6e2882f47717241fd9d86c98092b2aa couple gb
8
Great stay on the whole
Pros:

Loved size of room & comfy bed. Breakfast was good with lots of choice.

Cons:

If I stayed again I would ask for a room in different part of hotel as it was noisy late at night/early morning, not sure if we were over the kitchens.

2026-04-14 via Nuitee
E
e2262a989ff37278d104fd8fc7bd4acd couple gb
10
Exceptional stay luxurious facilities and a wonderful stay
Pros:

Classic furnishings excellent service and luxury stay

Cons:

The morse bar didn’t sell any real ale !

2026-04-13 via Nuitee
4
4b002549495b72a45f7d30273453cdab solo_traveller fr
9
Gorgeous, made my trip SO SPECIAL.
Pros:

The building and decoration style were breathtaking. Easily one of the most beautiful hotel I ever stayed at. The room was so comfy, gorgeous style, bed amazing. The food was great, much better prices than in most touristy places in London, staff was super kind and helpful. Finally the location is impossible to beat. I really would stay there again !

Cons:

Would be great if the TVs were offering Netflix as the program selection is a bit limited (especially being French there wasn't much to watch for my taste) - especially with such big TVs !
Finally, I suspect the bar tender from the Morse served me regular coffee while I asked specifically for a decaf Irish coffee. Ended up being a bit too awake late at night ! But I wouldn't hold it against the Randolph as honestly all of my stay besides this has been an absolute delight !

2026-04-13 via Nuitee
6
6adae7eddb94736a4c0843af91ce857c extended_group gb
8
2026-04-13 via Nuitee