The Randolph Hotel Oxford, a Graduate by Hilton Hotel

Hotels
8.3 (4046 reviews)
Beaumont St , Oxford , GB
+44 344 879 9132

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Excellent breakfast variety
Friendly and professional staff
Cons:
Inaccurate amenities listed
Room comfort and service issues

Categories

Cleanliness
7.66
Some rooms had issues such as stains on curtains and hair dryer not working.
Service
9.13
Receptions were friendly and helpful, with notable service improvement despite some delays.
Location
9.17
Great location in the center of the city.
Room Quality
7.62
Issues with room size, dim lighting, and comfort level of mattresses.
Amenities
8.15
Included breakfast variety, but some amenities listed were missing.
Value for Money
7.61
Price does not reflect the overall quality due to several issues.
Food and Beverage
8.66
Excellent breakfast with plenty of choices.
Overall Experience
8.43
Unique décor and ambiance but overshadowed by service and comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:58

Property Description

Luxurious Accommodation
Indulge in sumptuous bedrooms with high ceilings and period features at The Randolph Hotel. Each room is equipped with modern amenities including satellite TV, a mini-fridge, and tea/coffee facilities.

Wellness Centre and Dining
Unwind at the hotel's wellness centre after a day of exploring Oxford. Then, treat your taste buds at The Randolph's restaurant, offering a delightful range of European dishes.

Prime Location
Conveniently located in the heart of Oxford, just opposite the renowned Ashmolean Museum, The Randolph Hotel is a stone's throw away from The University of Oxford Colleges and the scenic riverside.

Book now for an unforgettable stay at The Randolph Hotel, by Graduate Hotels.

Important information:

Reservation is needed, to pre-arrange please contact the property.

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There should be a charge for the thermal suite :
- guests with treatment (access is included in the price)
- guests without treatment (£20 per person)
- nonresidents without treatment (£30.00 per person hourly)

Our wellness center is complimentary access for residents, strongly advise to prebook the thermal suite to avoid disappointment. Spa treatments additional charge, pre book advised.

The Randolph has now electric car charging points. Key points are 22kw fast charging at a price of 55p per kwh. For more info please contact front desk.

Please note bookings over 10 bedrooms or more, or over 25 nights will be subject to group terms. A representative from the hotel will be in contact if this is required

Pet fee is GBP 60 per pet per stay for 1-4 nights, GBP 100 per pet per stay for 5+ nights. Pay at the hotel directly.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £75 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 48 per day.

Location

Property Video

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 4046 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.43
R
Rebecca • solo_traveller • us
9
Classic Comfort in Oxford
Pros:

Beautiful building. The decor and overall aesthetic are absolutely wonderful. The restaurant served an excellent breakfast. Comfortable rooms with cozy beds.

Cons:

Not much, it was great. A bathtub would have completed my experience, but I’m not sure if they have them.

2026-09-19 • via Nuitee
J
Julia • extended_group • gb
10
A beautiful place to stay and very well situated
Pros:

Beautiful breakfast with lots of choice.
Huge bedroom beautifully decorated and very tasteful furniture.
Very attentive staff

Cons:

Nothing really - it was a most enjoyable experience

2026-09-17 • via Nuitee
A
Ann • couple • us
4
Historic property that could use an update.
Pros:

Great location, historic and charmingly decorated property. Very close and convenient to colleges, museums and rail, bus stations.

Cons:

Bed was extremely weird. Seemed old, lumpy and too soft. Strange lighting made it difficult to read in bed as the chairs near the one reading lamp were quite uncomfortable. Bathroom sink water pressure was low and the windows looking out at the view could really have used a wash.

2026-09-16 • via Nuitee
F
Federica Beatrice • couple • it
9
Un giorno a Oxford
Pros:

Struttura molto bella nel pieno centro di oxford! Colazione buona!

Cons:

La camera a parer mio non era eccezionale per il costo

2026-09-16 • via Nuitee
L
Lloyd • couple • gb
10
The staff were amazing. Caitlin at reception was phenomenal
Pros:

Atmosphere

Cons:

Nothing

2026-09-14 • via Nuitee
R
Roy • couple • gb
9
Great stay in centre of Oxford. Staff at hotel excellent.
Pros:

Excellent period property.

2026-09-13 • via Nuitee
P
Paula • couple • gb
9
2026-09-10 • via Nuitee
E
Edouard • couple • be
7
2026-09-09 • via Nuitee
N
Natalie • couple • gb
7
2026-09-08 • via Nuitee
H
Howard • couple • gb
9
2026-09-07 • via Nuitee
P
Paula • couple • gb
10
Amazing hotel, friendly staff
Pros:

Central location

Cons:

Nothing

2026-09-05 • via Nuitee
M
Martin • extended_group • gb
8
2026-09-05 • via Nuitee
N
Nick • couple • gb
8
What ever happened to the doorman. Always there and ready to assist. There was no one to be seen inside or outside. Had
Pros:

Nice decor.
Always love the piano room.
Overall I will always return when I can.

Cons:

I feel the Morse bar is used more as a waiting area and it has lost some character which is a shame.

2026-09-04 • via Nuitee
M
michael • couple • gb
2
Food fine ,location is where we wanted to be, but room was a massive let down.
Pros:

the Alice restaurant Was good particularly the Romanian Maitre .

Cons:

Room 21 should be closed and used as a boot room or something similar.It is soooo small and cold even with the aircon switched off.One of the worst rooms I have ever had the misfortune to stay in.And I have travelled around the world extensively in my time.

2026-09-04 • via Nuitee
S
Suhnaz • family_with_children • tr
10
It was fantastic stay in a great historic hotel!
Pros:

The location of the hotel was excellent! We also loved the breakfast.

2026-09-03 • via Nuitee
M
Marcelo • solo_traveller • ar
8
2026-09-02 • via Nuitee
L
Lambertus • solo_traveller • nl
7
Pros:

Het eten was afschuwelijk. Kregen frietjes en tosti roomservice. Tosti was nog bevroren van binnen. En de frietjes waren al erg afgekoeld bij levering. De verwachtingen waren hoog. Maar de realiteit was erg teleurstellend.

2026-09-02 • via Nuitee
J
Jenkins • solo_traveller • gb
7
Service fell short
Pros:

Close to Museum
Morse Bar Photos updated since last year. Too busy on Bank holiday.

Cons:

Poor staff communication.
Coffee machine empty in room. Had to complain no help sent until a second call. Coffee machine did not have full instructions on how to fill with water.

2026-08-31 • via Nuitee
F
Florence • couple • gb
6
2026-08-29 • via Nuitee
J
Jan • couple • nl
9
Pros:

De Morse Bar

2026-08-29 • via Nuitee