The Randolph Hotel Oxford, a Graduate by Hilton Hotel

Hotels
8.3 (3984 reviews)
Beaumont St , Oxford , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Excellent breakfast variety
Friendly and professional staff
Cons:
Inaccurate amenities listed
Room comfort and service issues

Categories

Cleanliness
7.66
Some rooms had issues such as stains on curtains and hair dryer not working.
Service
9.13
Receptions were friendly and helpful, with notable service improvement despite some delays.
Location
9.17
Great location in the center of the city.
Room Quality
7.62
Issues with room size, dim lighting, and comfort level of mattresses.
Amenities
8.15
Included breakfast variety, but some amenities listed were missing.
Value for Money
7.61
Price does not reflect the overall quality due to several issues.
Food and Beverage
8.66
Excellent breakfast with plenty of choices.
Overall Experience
8.43
Unique décor and ambiance but overshadowed by service and comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:58

Property Description

Luxurious Accommodation
Indulge in sumptuous bedrooms with high ceilings and period features at The Randolph Hotel. Each room is equipped with modern amenities including satellite TV, a mini-fridge, and tea/coffee facilities.

Wellness Centre and Dining
Unwind at the hotel's wellness centre after a day of exploring Oxford. Then, treat your taste buds at The Randolph's restaurant, offering a delightful range of European dishes.

Prime Location
Conveniently located in the heart of Oxford, just opposite the renowned Ashmolean Museum, The Randolph Hotel is a stone's throw away from The University of Oxford Colleges and the scenic riverside.

Book now for an unforgettable stay at The Randolph Hotel, by Graduate Hotels.

Important information:

Reservation is needed, to pre-arrange please contact the property.

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There should be a charge for the thermal suite :
- guests with treatment (access is included in the price)
- guests without treatment (£20 per person)
- nonresidents without treatment (£30.00 per person hourly)

Our wellness center is complimentary access for residents, strongly advise to prebook the thermal suite to avoid disappointment. Spa treatments additional charge, pre book advised.

The Randolph has now electric car charging points. Key points are 22kw fast charging at a price of 55p per kwh. For more info please contact front desk.

Please note bookings over 10 bedrooms or more, or over 25 nights will be subject to group terms. A representative from the hotel will be in contact if this is required

Pet fee is GBP 60 per pet per stay for 1-4 nights, GBP 100 per pet per stay for 5+ nights. Pay at the hotel directly.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £75 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 48 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 3984 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.43
M
Manjola • couple • al
9
2026-06-27 • via Nuitee
A
aurelie • solo_traveller • fr
9
2026-06-27 • via Nuitee
S
sabina • extended_group • sg
1
2026-06-27 • via Nuitee
B
Bernardita • solo_traveller • cl
7
2026-06-27 • via Nuitee
S
Shirley • couple • gb
9
My friend and I had a wonderful time in Oxford for which this hotel was the perfect base, a touch of luxury! Thank you
Pros:

This is a beautiful hotel with very comfortable rooms, lovely helpful staff and excellent facilities. We especially enjoyed the breakfasts in the Alice restaurant and relaxing in the Morse bar in the evening. Its central location could not have been better for what we wanted to do in Oxford.

Cons:

The air-conditioning was a bit noisy, though I was deeply grateful for it all the same! The afternoon teas in the drawing room were rather inflexible; it seemed impossible to have a simple tea with scone rather than a cream tea or full afternoon tea.

2026-06-27 • via Nuitee
D
david • solo_traveller • fr
9
2026-06-26 • via Nuitee
J
Julie • solo_traveller • us
9
2026-06-26 • via Nuitee
A
Amy • couple • ae
5
2026-06-25 • via Nuitee
A
Andrew • couple • gb
10
Pros:

Breakfast was good but EXPENSIVE.

2026-06-24 • via Nuitee
R
Ronald • solo_traveller • us
5
Don't book if it's hot in Oxford.
Pros:

Location great. Room was OK, except that the hotel has no a/c (it dates from 1866 and can't be retrofitted, I was told), and breakfast was quite good -- though the dining room was uncomfortably hot.

Cons:

See above.

2026-06-23 • via Nuitee
B
Barbara • extended_group • ca
9
2026-06-22 • via Nuitee
M
Markus • couple • de
10
Eastern at Oxford
Pros:

The Randolph Hotel is the perfect place if you plan to explore the city. All sights are in walking distance and the Ashmolean Museum is directly opposite. The staff had been extremely helpful and friendly. The room keys feature historic celebrities that used to stay at the hotel. We got „Oscar Wilde“ which we found hilarious. Our room had been cosy, not too large. But during the days, we anyway explored the city. Breakfast at the Alice had been great and delicious. The carrot cake is worth a try… We will be back.

Cons:

All had been great

2026-06-21 • via Nuitee
E
Elizabeth • couple • gb
5
Pros:

The room floor was slanting

Cons:

Staff rather unfriendly

2026-06-20 • via Nuitee
V
Victoria • solo_traveller • gb
5
Great location but poor value for money
Pros:

Location is lovely, right opposite the Ashmolean and close to shops and restaurants but in a quiet street.

Cons:

The breakfast was low quality for the price and standard of hotel. The decor was a bit tired. The “view” advertised was through a high window that was hard to reach to see out of.

2026-06-20 • via Nuitee
R
Richard • solo_traveller • gb
9
Stayed here for two nights for our sons wedding - such a good choice, very pleased
Pros:

Perfect central Oxford location with a wonderful historic atmosphere

Cons:

Nothing negative

2026-06-15 • via Nuitee
J
JOHN • couple • gb
9
Stayed two nights for a family wedding. Room issues on arrival but dealt with by excellent reception team. First class!
Pros:

Location,breakfast and above all the excellent and friendly customer service.

Cons:

Nothing

2026-06-14 • via Nuitee
W
Wai Na • solo_traveller • hk
9
2026-06-07 • via Nuitee
M
Melissa • couple • gb
9
2026-06-06 • via Nuitee
C
Climber14955984588 • Solo travel
10
Best facial ever!
Pros:

Kamila is absolutely the best! This is the best treatment I have ever had in my life. Thank you!

2026-06-05 • via Tripadvisor
V
Vacationer638274 • Business
8
Service
Pros:

Great help at the bar from Barbara

2026-06-04 • via Tripadvisor