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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Pet bowls
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Health or beauty spa nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in sumptuous bedrooms with high ceilings and period features at The Randolph Hotel. Each room is equipped with modern amenities including satellite TV, a mini-fridge, and tea/coffee facilities.
Wellness Centre and Dining
Unwind at the hotel's wellness centre after a day of exploring Oxford. Then, treat your taste buds at The Randolph's restaurant, offering a delightful range of European dishes.
Prime Location
Conveniently located in the heart of Oxford, just opposite the renowned Ashmolean Museum, The Randolph Hotel is a stone's throw away from The University of Oxford Colleges and the scenic riverside.
Book now for an unforgettable stay at The Randolph Hotel, by Graduate Hotels.
Reservation is needed, to pre-arrange please contact the property.
The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
There should be a charge for the thermal suite :
- guests with treatment (access is included in the price)
- guests without treatment (£20 per person)
- nonresidents without treatment (£30.00 per person hourly)
Our wellness center is complimentary access for residents, strongly advise to prebook the thermal suite to avoid disappointment. Spa treatments additional charge, pre book advised.
The Randolph has now electric car charging points. Key points are 22kw fast charging at a price of 55p per kwh. For more info please contact front desk.
Please note bookings over 10 bedrooms or more, or over 25 nights will be subject to group terms. A representative from the hotel will be in contact if this is required
Pet fee is GBP 60 per pet per stay for 1-4 nights, GBP 100 per pet per stay for 5+ nights. Pay at the hotel directly.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for £75 per person per night when using an available extra bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is needed) and costs GBP 48 per day.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Kamila is absolutely the best! This is the best treatment I have ever had in my life. Thank you!
Great help at the bar from Barbara
The location is excellent. The history and architecture are enduring. The room was nicely decorated.
The staff weren’t exceptional. The beds were far too soft for our liking. Breakfast was average at best. Overpriced for the experience.
The staff were cheerful, polite and attentive, offering exceptional service.
The building and public areas transport you to a forgotten era defined by calm and elegance.
Unfortunately our room was in the attic. Whilst it was a good size and furnished with the same charm and elegance, the attic structure, limited natural light and atmospheric decor made it feel a little claustrophobic.
As you can see, our view was definitely more utility pipes than dreaming spires.
We mentioned this to reception, the manager gave us the option of an upgrade, but as we were heading out for a dinner reservation decided against repacking, unpacking and incurring further costs.
Overall, a pleasant stay, but room 408 did not feel like good value for the amount we paid.
Then.... the lift broke down. The only one to the 4th floor, the Attic rooms.
Unpredictable and no-one's fault, but a real inconvenience. 🙄
PS. If you really want 5* amenities, take your own toilet paper, theirs is very cheap.
An all round lovely stay. An old fashioned hotel with a very individual atmosphere and excellent customer service. Everyone from front desk to the breakfast service was helpful and friendly. A special thank you to Paul and Fahad at concierge who haul luggage up flights of stairs with a smile. I highly recommend this hotel.
Great location opposite the Ashmolean and near everything. Lovely room & bathroom. Very comfortable beds. Excellent breakfast options. Friendly & efficient staff.
Nothing, all good.
I did not think the breakfast was very good
excellent room
very good breakfast
excellent location
Staff could be a bit faster
Value ok - but very expensive at 500 pounds a roon
Best service, special thanks to Kuunal, up and beyond. Also, thank you to Telma, Samuel, Erick, and the ladies at the Spa.
Very well prepared food with good flavours. Maitre d really knows his stuff. Honestly positively surprised as I don’t expect chain hotels to be this good.
Only reason not 5 stars is they were understaffed vs their demand and everyone seemed rushed off their feet.
The experience as a whole was lovely but as a 5* hotel I expected everything to be perfect and it wasn’t. Drive by car. Had to wait for concierge to park our car. £48 a night parking is excessive. Not enough staff in bar or restaurant resulting in long waits. For example we had a meal in the restaurant and I’d finished my main course before my glass of wine turned up. My room although quaint was tiny considering the charge of £450 per night. Again this was excessive. As I said a lot of positives but if you’re known as I 5* hotel then you need some improvements
Alles bestens in einem sehr angenehmen Ambiente. Alte Gemäuer mit toller Geschichte und stilgemäßer Ausstattung. Sehr freundliches Personal.
Die Organisation in der Hotelbar hätte etwas besser sein können. Etwas zu sehr zurückhaltend. Ohne Ansprache keine Bestellung. Die Kellner mussten offenbar das Restaurant "mitversorgen".
Fantastic hotel. The service from staff were excellent! We felt very welcome!
Restaurant service was not up to the standard of the rest of the hotel. The food was great though!
Everything
Nothing
Location
Small niggles such as waiting too long for drinks at the bar and restaurant. Over priced rooms as well. This is not a five star hotel
The Randolph hosted my Graduation Celebration and I couldn't have been more thrilled with the service from Rebecca in the Events department and our private dining waiter. My guests were catered to in advance and they even accommodated three extra guests last minute which was amazing! The food was lovely and great value at just £35 for a three course meal. One of our guests stayed over and the single room was tastefully decorated with a charming print of Oscar Wilde above the bed. There were twelve of us and we all had a ball! The evening went better than I could have hoped for and I really can't thank the team at The Randolph for making my day extra special. Five stars for this five star historic venue.
All rooms have the same design look. Fridge was a good addition to the room. Very central. Beautiful restaurant / bar / lounge with many elegant design features. Staff very helpful at reception
I booked a king room but we were given two single beds pushed together with one higher than the other. The shower head was very stiff and would not stay in place. However, when this was brought to the attention of reception, we were given another room. No shower caps in the bathroom or other things like cotton pads etc which are normally found in hotels of this standard. Bar staff were very over worked and insisted on bringing drinks to your table when we could have easily carried them ourselves.
Nice rooms, lovely staff. Fantastic location. Lovely bar with great cocktails. Great air con for summer stay. Niggles- spa is £20 to even just go to sauna. Parking is £48 a day. I feel for a 5 star hotel spa access should be included, specially as no gym.
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