Mercure Salisbury White Hart Hotel & Apartments

This review relates to the hotel and not the apartments. The latter are situated in a seperate block on the other side of the car park.
The staff were exceptionally helpful and friendly. They assisted me with several issues that arose during my stay.
Please note that in addition to the cost of the hotel, there is a seperate charge for the car park at £7.50 per day.
The hotel is in a good location and 5 mins to the city centre shops and a little more to the cathedral. Salisbury feels very safe when walking around.
I understand from reception that the hotel is currently being refurbished. I believe this will be beneficial as there are several areas which look a little tired and dated and need modernising.
When I last visted this hotel breakfast was a buffet. An additional hot breakfast was cooked fresh with a member of staff taking your order. However things have changed and it was completely a buffet style on this occasion. The food obviously just kept hot.
This hotel has a lovely courtyard to relax in during the evening.
There are many advantages to this hotel, however I will look forward to the moderisation when it's complete which would then justify the price charged and the star rating.

Very clean, comfy bed, modern bathroom, good breakfast and wonderful staff. And a great location! Excellent Air Conditioning.

Excellent staff and facilities, we were upgraded to an apartment which was fantastic. Loved doing some sightseeing and will return

PARKING: open air backyard wall delimited, but without gate. It's a public (pay-for) area directly connected to the hotel, where the property has some reserved spots. Lucky for me there were some corners under the stairs and could leave my motorcycle covered. Cameras cover the area near the hotel passage. Since my vehicle didn't take an entire car spot, I got the parking for free. Very kind.
CHECK-IN: might get busy at late time, but all went well.
STAFF: very nice and kind. I ended up buy some refreshment for them, as we all were struggling with the heatwave.
WIFI/VPN: works.
AIR CONDITIONING: yes they have! That was their best surprise!
STYLE: English maison, mostly renovated, with some character, lots of carpets and very nice patio.
POWER WHEN YOU LEAVE: stays on.
CLEAN: yes, indeed, very much.
BATHROOM: clean, functional, in style with the rest and much more spacious than the room.
QUIET: the village itself it's quiet. Walls are old, one might hear some cracking of the floor or stairs, but nothing ruining your sleep.
LOCATION: very central, the whole village is small, but the few things to do and see are just right after the next corner.
SERVICES AROUND: minimarkets, pharmacies, atms, anything you need.
VALUE FOR THE MONEY: very good in my opinion, a couple of square meters more in the room would have made it perfect.
RESTAURANT IN WALKING DISTANCE: yes, some options walking about five minutes in the market area, but many of them close the kitchen already at 8pm.

Fantastic location with a great car park on site. Lively secluded courtyard to sit in. Room on 1st floor so easy to access. Bathroom clean and shower very good.

LocationRice

La ubicación

Position

Great location and parking, nice room

Lovely, clean comfortable hotel with air conditioned room great staff and an excellent breakfast

The location was perfect and the hotel is just lovely, full of character. Our room was lovely and the breakfast was delicious a great start to a day of sightseeing. Above all the staff were great especially the reception staff who were very friendly and informative.

Das Hotel liegt super, wenn man Salisbury zu Fuß erkunden will. Alles liegt fußläufig. Das Ambiente des alten Gebäudeteiles war sehr schön. Der kostenpflichtige Parkplatz hinter dem Hotel war auch gut gelegen. Das Personal im Hotel war sehr freundlich und hilfsbereit. Das Frühstück war gut und reichhaltig. Ich komme gerne wieder.

The location is great for all Salisbury walks. The parking was easy. The room and shower were perfect.

Good location.
Comfy bed.

Room, breakfast, and the friendly staff

We had a truly wonderful stay at this hotel and cannot recommend it enough. The location is absolutely perfect, making it incredibly easy to explore everything Salisbury has to offer.
The staff were exceptionally welcoming and attentive, which made us feel right at home from the moment we arrived. A huge bonus for us was how genuinely dog-friendly they are – our pup was treated with so much kindness!
My only regret is that we couldn’t stay longer because we had to continue our journey. We are already planning to return to Salisbury in the future, and we will definitely be staying at this hotel again. Highly recommended!

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