Mercure Salisbury White Hart Hotel & Apartments

Hotels
Mercure
8.1 (1762 reviews)
St John St , Salisbury , gb

Children allowed
Pets allowed

Facilities

Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Noise issues
Room decor outdated

Categories

Cleanliness
7.43
Some comments noted issues with mess outside and air conditioning, but overall rooms were described as spotless.
Service
8.9
Staff were frequently mentioned as friendly, helpful, and accommodating throughout various reviews.
Location
8.44
Multiple reviews highlighted the convenient and central location close to the city attractions.
Room Quality
7.39
Rooms were generally comfortable, but some had issues with noise and outdated decor.
Amenities
7.92
Standard amenities were noted; issues like empty soap dispensers were mentioned by a few guests.
Value for Money
7.88
Guests expressed that they expected more comfort for the price, affecting perceptions of overall value.
Food and Beverage
8.93
Breakfast received positive comments regarding variety and quality, adding to the overall experience.
Overall Experience
7.9
Overall sentiment reflected pleasant stays with some minor issues; guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:58

Property Description

Modern Rooms and Amenities

The Mercure Salisbury White Hart Hotel offers elegantly designed modern rooms with en suite bathrooms and tea/coffee making facilities, ensuring a comfortable stay for guests.

Dining Experience

Indulge in British cuisine at the Squires Restaurant, complemented by a relaxing lounge offering a variety of snacks, light meals, and cream teas throughout the day. Enjoy pre and after-dinner drinks in a sophisticated setting.

Prime Location

Situated in the city centre, this Georgian hotel provides easy access to popular attractions such as Stonehenge and Old Sarum, making it the perfect base for exploring the historic city of Salisbury.

Experience luxury and convenience at the Mercure Salisbury White Hart Hotel. Book now for an unforgettable stay.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented upon arrival.

Throughout the year, the hotel is a popular wedding destination so please check with the hotel if you feel this may affect your stay.

In December, Christmas parties take place in the hotel almost every night and there are nightclubs running until midnight. Therefore, the hotel restaurant will close for the month and no dinner will be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1762 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 7.9
N
Nina couple gb
8
2026-05-30 via Nuitee
C
Cecilia solo_traveller gb
8
Pros:

Great location for our needs. Lovely staff. The shower was very good. Good breakfast.
I was so pleased to have opening windows
The room was quiet

Cons:

Some areas are a bit tired but others not, so it suggests ongoing improvements.

2026-05-30 via Nuitee
L
Laraine couple gb
7
Disappointing
Pros:

Breakfast and location were very good. Staff were friendly. Excellent location and parking. Room was clean.

Cons:

The room was very hot. Air conditioning was very cold and when we tried to adjust the temperature it remained cold.
Floorboards creaked slot when walked on.
Bed was uncomfortable -mattress needs changing.

2026-05-30 via Nuitee
M
Michel couple nl
8
Pros:

Good location near the cathedral and restaurants

Cons:

Hotel could do with some attention, esp in the general areas. Room was good and clean. But for ex the terrace outside was not looked after. Dirty glasses and tables. Too bad because it’s a nice place to have a drink

2026-05-29 via Nuitee
A
Andy couple gb
8
Pros:

Nice big room with comfortable bed and nice shower. Great location with easy parking.

Cons:

Nothing

2026-05-29 via Nuitee
B
Barbara solo_traveller gb
8
All good.
Pros:

Great location for visiting the cathedral, , high ceilings , big windows. Delicious burger and chips.

Cons:

Stairs.

2026-05-29 via Nuitee
D
Diane couple au
8
Clean, comfortable,great location, on dite parking.
Pros:

Parking available, proximity to cathedral, comfortable bed

Cons:

Staff not especially engaged. Seemed to do what what was necessary but didn’t go out of their way to be helpful. Seemed most keen to encourage you to book breakfast. Aldo lots of stairs to get to our room. Over 40.

2026-05-28 via Nuitee
B
Barbara couple ch
10
2026-05-26 via Nuitee
D
David solo_traveller de
8
2026-05-26 via Nuitee
A
Alex solo_traveller gb
8
Thank you for a lovely stay
Pros:

Friendly professional staff

Cons:

NA

2026-05-26 via Nuitee
A
Alan couple gb
8
The team were very responsive and helpful, and the location is excellent.
Pros:

Great location. Convenient parking. Air conditioning

Cons:

Car park fee not included in booking
General tired look to communal areas

2026-05-26 via Nuitee
F
Funnell couple gb
7
2026-05-25 via Nuitee
R
richard couple gb
9
Lovely.
Pros:

Wonderful hotel. Lovely people. Excellent location.

Cons:

Nothing.

2026-05-24 via Nuitee
S
Sarah couple gb
8
2026-05-24 via Nuitee
C
Clive couple gb
8
2026-05-24 via Nuitee
D
Dragomir couple gb
9
great place, friendly staff, parking and location are just superb!
Pros:

We loved everything about our room, but it'd be nicer if we had a fridge there.

Cons:

We loved everything about our room, but it'd be nicer if we had a fridge there.

2026-05-24 via Nuitee
V
Veronica couple gb
10
A relaxing break with lots to do, enjoying the history of the surrounding area. A lovely stay.
Pros:

A beautiful old property with lots of charm and character

2026-05-23 via Nuitee
D
Debs couple gb
8
Central location for all Salisbury’s attractions
Pros:

The staff were welcoming

Cons:

The room was over the kitchen fans. Annoying droning made it difficult to filter out the noise.

2026-05-23 via Nuitee
J
Jonathan solo_traveller gb
9
Great place to stay in Salisbury
Pros:

Very clean and good staff

Cons:

Beds were joined. Would have preferred a standard double.

2026-05-22 via Nuitee
L
Lee solo_traveller gb
10
2026-05-22 via Nuitee