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Facilities
Property facilities
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Nightclub
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Shared lounge/TV area
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Evening entertainment
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Modern Rooms and Amenities
The Mercure Salisbury White Hart Hotel offers elegantly designed modern rooms with en suite bathrooms and tea/coffee making facilities, ensuring a comfortable stay for guests.
Dining Experience
Indulge in British cuisine at the Squires Restaurant, complemented by a relaxing lounge offering a variety of snacks, light meals, and cream teas throughout the day. Enjoy pre and after-dinner drinks in a sophisticated setting.
Prime Location
Situated in the city centre, this Georgian hotel provides easy access to popular attractions such as Stonehenge and Old Sarum, making it the perfect base for exploring the historic city of Salisbury.
Experience luxury and convenience at the Mercure Salisbury White Hart Hotel. Book now for an unforgettable stay.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the credit card used to book must be presented upon arrival.
Throughout the year, the hotel is a popular wedding destination so please check with the hotel if you feel this may affect your stay.
In December, Christmas parties take place in the hotel almost every night and there are nightclubs running until midnight. Therefore, the hotel restaurant will close for the month and no dinner will be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 7.50 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £5 per person per night when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 16 years old stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff in particular. Sharon, Jack and Connor were outstanding in their commitment to making our stay great.
Nothing
The gentleman on the front desk yesterday and today was professional, kind and very helpful.
All good.
Central location and comfortable. Home from home. But best of all were the front of house staff, Sharon and Jack. They were welcoming, professional and went above and beyond in their hospitality. Mercure should be proud of them.
Our room was very cold.
Cosy and clean room. Great location a short walk to Salisbury Cathedral and town. Convenient parking at rear of hotel. Midday checkout. Helpful and friendly staff.
Comfortable room
Breakfast was questionable
Location was fantastic with parking at the rear. Staff were friendly and they checked us in very quickly. Beds very comfortable and bathrooms clean and up to date. Large TV.
We experienced guests talking and laughing loudly until close to midnight. I had earplugs and could still hear them at points. Might have just been bad luck with the room, but I felt that the walls seemed a bit thin! It took us a while to get to sleep.
Double glazing in our room failed with window very cloudy, radiator made a loud wining noise in the morning so had no choice but to get up early!
Based on the above it didn't meet expectations of a four star hotel at all, particularly ones weve stayed in before... Sorry to the great staff.
Location. Been before other rooms ok
Room 129. holes in bed sheet and shower only warm
Great location, lovely building and good facilities.
The water wasn't really hot, and in the evening it was lukewarm. I mentioned this at reception when I left.
All staff were happy, helpful and considerate. Parking was available on site close to the accommodation.
The staff were AMAZING! Room was incredible comfortable, bathroom super clean and bed very very comfy! Our heating didn't work when we came in from the cold weather, we mentioned this on our way out for dinner and came home to a very toasty room!
There were some empty drink bottles in the wardrobe. I also think maybe some shower gel instead of only hand soap would have been great. But very minor things.
Good location, large room and comfortable
sheets a bit too fitted and could have done with more ' weight' on the bed
We spent a night in one of the apartments. It was very well set out and we could cater for ourselves. The hotel is situated within easy walking distance of the city centre.
Staff were friendly and helpful.
Nothing
Good location, central to Salisbury. Staff friendly and helpful. Changed our room when we arrived due to leaking sink.
Breakfast only adequate in terms of food and layout of room and cleanliness
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