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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Adult only
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Emergency cord in bathroom
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Pub crawls
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Luxurious Accommodation
Experience the comfort of our bright and airy bedrooms equipped with modern amenities like flat-screen TVs and free WiFi. Relax in style with our complimentary toiletries and hairdryers in each private bathroom.
Culinary Delights
Indulge in modern British dishes at the Wessex Restaurant or enjoy light snacks and afternoon tea at the cosy Kings Lounge. With 24-hour room service, satisfy your cravings any time of the day.
Convenient Location
Located in Winchester's historic centre, overlooking the iconic Winchester Cathedral, our hotel is the perfect base to explore the city. Just a short walk from the railway station and surrounded by independent shops, convenience is at your doorstep.
Book now for a delightful stay at Mercure Winchester Wessex Hotel!
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the credit card used to book must be presented on arrival.
Please note that to book a twin room you must be from the same household. The property will ask you for proof of ID at check-in.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.
Location
Guest Reviews
the location is perfect for walking into Winchester
hotel is perfectly adequate but lacks charm
The bed was comfortable. The view of the Cathedral was pretty good. The staff we spoke to were friendly and helpful.
Whilst the foyer, bar, & restaurant looked like they'd had a refurb, everywhere else looked a bit tired. The bathroom particularly looked like it needed updating. The cleanliness wasn't great, especially the spiral staircase to the bar which has thick layers of dust at the back of each step. On Saturday morning the glasses from the night before were still unclean on the bar. Little things each but which lead to an overall impression. Maybe lack of staff?
Location.
My emailed request, which I had a reply to, apparently hadn’t got to the hotel!
Sad looking property that needs updating and some repairs. Loose handle on bath. Stair rod loose. The lobby in the extension wouldn’t look out of place in a poor old people’s home!
Sustainability is their watchword hence no cleaning unless requested but housekeeping needs to come in daily to empty bins and restock tea, coffee and milk, replace cups in the room so they are clean for use. We had to do that ourselves.
If you had been slightly taller than me your head would have been touching the ceiling in the shower.
Breakfast badly cooked, particularly the eggs, and left under heated lights. No covers on bread, cold meats and cheese. Cheap coffee! We had to serve ourselves and make our own drinks and toast.
We wondered what we were paying for. It felt more like money saving than sustainability.
Would not recommend this hotel.
staff were very nice. excellent location
I did pay for a full breakfast one day but most of the food had run out. The staff were doing their best, but felt it was understaffed especially one day when a coach arrived, the hotel management must have known there would be a lot of people for breakfast and arranged more staff accordingly. The rooms were not serviced, This was not a problem as such as you could request this, however when asking for more tea and milk, the staff were reluctant to offer more than than the standard two per room. This I believe was probably due to instructions rather than the staff not wanting to. As the rooms were not serviced I feel that tea, coffee and milk could be given out a little more generously. These beverages are not expensive, and I doubt all customers ask for them.
The location cannot be beaten - it's directly opposite the cathedral and very central to everything in Winchester.
The bathroom in particular is very tired with a leaking shower and limited amenities - we paid for the best room, yet there wasn't any body lotion and you had to request a clean because they only come every 3 days - this includes making your own bed and not having any towel changes, unless you specifically ask for this.
The location was excellent-so close to the cathedral. The beds were very comfortable. The bathroom fixtures are tired.
Booking.com was quick to take our money, however, they didn't inform the hotel of our booking. We were lucky they were able to find us rooms.
No one at reception rest was fine
There is never a person at reception
The location
Nothing
The location was perfect. The room itself was comfortable but the bathroom sadly needed updating. Also a bottle of water in the fridge would have been beneficial instead of having to buy one in the bar. No information on breakfast given.
Good breakfast
Needs redecorating
Great location
Great location and very friendly and helpful staff. Bed was comfortable and clean
Rooms were run down. Bath and sink looked grubby but we’re just well worn. Shower hardly worked.
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