Winchester Wessex Hotel by Sunday

Hotels
OYO Rooms
7 (3876 reviews)
Paternoster Row , Winchester , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Tired decor
Poor water pressure

Categories

Cleanliness
6.14
Various reviews note the hotel is tired and some areas are outdated.
Service
7.61
Staff are consistently described as helpful and friendly.
Location
8.15
Many reviews highlight the hotel's excellent location near the cathedral.
Room Quality
6.1
Rooms described as tired and some amenities lacking.
Amenities
6.63
Amenities are mentioned to be basic and in need of updates.
Value for Money
7.09
Some reviews felt value was lacking given the condition of the hotel.
Food and Beverage
7.14
Breakfast options varied in quality, with some positive elements.
Overall Experience
7.11
Guests expressed overall satisfaction despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:37

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation
Experience the comfort of our bright and airy bedrooms equipped with modern amenities like flat-screen TVs and free WiFi. Relax in style with our complimentary toiletries and hairdryers in each private bathroom.

Culinary Delights
Indulge in modern British dishes at the Wessex Restaurant or enjoy light snacks and afternoon tea at the cosy Kings Lounge. With 24-hour room service, satisfy your cravings any time of the day.

Convenient Location
Located in Winchester's historic centre, overlooking the iconic Winchester Cathedral, our hotel is the perfect base to explore the city. Just a short walk from the railway station and surrounded by independent shops, convenience is at your doorstep.

Book now for a delightful stay at Mercure Winchester Wessex Hotel!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that to book a twin room you must be from the same household. The property will ask you for proof of ID at check-in.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7
Based on 3876 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.15
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
M
Michael solo_traveller gb
10
2026-03-28 via Nuitee
R
Robert couple gb
3
Have been staying here regularly for 20 years. It’s gone downhill.
Pros:

Location, bed, view.

Cons:

Lack of Room Housekeeping, damaged bathroom plugs. Leaky shower screen. Lack of help from receptionist.

2026-03-28 via Nuitee
J
Jeffery extended_group gb
5
Disappointing in terms of breakfast and lack of "executive" frills.
Pros:

Room was o.k. and in good position.

Cons:

Breakfast very poor value for money . No choice of fruit juice and when I asked for orange - the most popular choice I would have thought - the reply was that they did not have any. Poor selection of fresh fruit - just watermelon and a few grapes. Marmalade dispenser was very difficult to work and just 2 or 3 dribbles came out.
Room only had 3 hangers for 2 people so had to ask for some more. Although there were tea and coffee in the room there were no biscuits and no bottled water which I would have thought appropriate in a so styled "executive" room.

2026-03-28 via Nuitee
R
Roy couple gb
7
Value for money but the hotel needs an update
Pros:

Good location. Reasonable priced for what it offered

Cons:

the hotel is getting dated. The heating was either too much or not enough

2026-03-28 via Nuitee
K
Kerry family_with_children gb
10
2026-03-28 via Nuitee
P
Piers couple gb
7
Okay, but plenty of choices in Winchester and would probably go elsewhere next time.
Pros:

Very obliging reception staff.

Cons:

unable to find the contact telephone number for reception Quinn wanted.

A breakfast offer was not up to the standard one would expect from a four star hotel; fairly limited choice, leathery fried egg and the bacon ditto.

No extra blanket provided in the room.

2026-03-26 via Nuitee
C
Courtney solo_traveller gb
7
2026-03-26 via Nuitee
L
Lainey couple ie
8
2026-03-25 via Nuitee
N
Neil solo_traveller gb
4
Underwhelming, very tired hotel, reception staff not that engaging,
Pros:

Location in the centre of Winchester, right beside the cathedral

Cons:

I was assigned a ‘compact double’ room. This may not have been a problem had I known beforehand- the fact I was on my own meant I just accepted it. However, the bed was VERY small, it may have been four feet wide but the duvet was an exact fit to the mattress…the cover was larger and it was that that was used to ‘tuck it in’ so it didn’t fall off! Also, the pillows were either too flat or too tall. I couldn’t use two ‘flat ones’ together and couldn’t use the other two (other than on their own) either. The bed had a piece of wood screwed to the frame - this piece wasn’t painted or stained and looked awful!

The bathroom was dirty and had signs of not being properly cleaned/maintained for some time. There were stains on the wall and in the grouting that should not have been there.

I was also told I needed to pay £2 for a jug of milk to have in my room - except that would be from the bar, that had closed!

All I. All, I found the overall quality to be ‘below standard’ for a hotel that seeks to sell itself as being of a certain standard…I do not think it is worth the £170+ I paid for two nights (room only)…☹️. Finally, the remote control didn’t work properly (and had no back!) so I couldn’t get any radio at all.

I have more than the four photos I have uploaded should the hotel want them

2026-03-23 via Nuitee
H
hannah family_with_children gb
10
2026-03-23 via Nuitee
M
Michelle family_with_children gb
8
2026-03-22 via Nuitee
J
joy couple gb
10
2026-03-22 via Nuitee
W
Waimer solo_traveller gb
4
Pros:

The location is really good, in the centre next to the Cathedral

Cons:

The breakfast area not clean, in my room was no toilet brush, the bed sheets dirty, the afternoon stag no knowledge of the Hotel policies

2026-03-22 via Nuitee
S
Sarah family_with_children gb
8
2026-03-22 via Nuitee
C
Charlotte extended_group gb
7
One night, did not have breakfast, comfortable, helpful, friendly and slept well.
Pros:

Comfortable bed and pillows. Felt safe in the room. Check in and out very efficient. Great location. Love the special glass artwork in the lobby.

Cons:

The hotel bedrooms are looking tired, need a refurbishment, especially the carpets, bathrooms and furniture. The lift button panel is loose and most of the car parking spaces are out of use.

2026-03-21 via Nuitee
S
Susie couple gb
8
2026-03-21 via Nuitee
C
Candice solo_traveller gb
10
Pros:

Vertical clean and comfortable room and lovely soft bed and big tv

Cons:

Noise from outside was loud with window open

2026-03-21 via Nuitee
J
Jonathan couple gb
1
Awful
Pros:

Nothing

Cons:

Everything

2026-03-21 via Nuitee
T
Tim family_with_children gb
9
Pros:

Friendly staff who made us and Millie our dog welcome

2026-03-20 via Nuitee
C
Celia couple gb
10
An amazing stay in a spectacular room.
Pros:

Soo lucky to be upgraded to a more superior room. Overlooking the cathedral - quite spectacular. Quiet location.

Cons:

All was good.

2026-03-19 via Nuitee