Castle Hotel Windsor

Hotels
8.4 (2868 reviews)
18 High St , Windsor , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Chic room design
Spacious rooms
Cons:
Expensive parking
Breakfast quality
Renovation disruptions

Categories

Cleanliness
7.86
The room was clean, but breakfast left was poorly managed.
Service
9.33
Staff were incredibly helpful and friendly under trying circumstances.
Location
9.87
Excellent central location right next to Windsor Castle.
Room Quality
9.32
Rooms were chic, spacious, and well-decorated.
Amenities
7.85
The bar wasn't open due to renovations, limiting availability of amenities.
Value for Money
7.31
Tad expensive for one night stay without included perks.
Food and Beverage
6.86
Breakfast was poorly managed and unappetizing.
Overall Experience
8.83
Despite some issues, overall a delightful stay with some standout moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Unrivaled Views of Windsor Castle
Experience the 'Changing of the Guards' procession from your doorstep at Castle Hotel Windsor, offering breathtaking views of Windsor Castle and Windsor Guildhall.

Luxurious Boutique Accommodation
From single rooms to spacious luxury suites, enjoy complimentary White Company Noir toiletries, fluffy bathrobes, and Nespresso machines in upgraded rooms, all overlooking Windsor's iconic landmarks.

Convenient Location and Amenities
With easy access to London Heathrow Airport, train stations, and nearby attractions like Windsor Racecourse and Legoland, Castle Hotel Windsor is the perfect choice for your next getaway.

Book now to indulge in a blend of luxury, convenience, and stunning views at Castle Hotel Windsor.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests can enjoy dining in the our restaurant Leaf at The Castle with a menu based on the ideals of health, body and mind, yet coupled with indulgence. Our dishes are designed to tantalize taste buds as well as nourish the soul. Breakfast, all-day dining, and an à la carte menus are available. Reservations are highly recommended. You can also enjoy cocktails, exquisite wines, traditional teas and craft ales, in Leaf at The Castle Bar.

When booking 8 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 30 per day.

Location

Guest Reviews

8.4
Based on 2868 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.87
Room Quality: 9.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 8.83
M
María • couple • es
10
2026-07-18 • via Nuitee
K
Kathleen • couple • gb
9
Enjoyed coming to old haunts
Pros:

Breakfast slightly overcooked.
Porridge excellent

Cons:

Breakfast

2026-07-18 • via Nuitee
C
Chris • solo_traveller • us
10
Pros:

Awesome hotel
Great location
Fantastical staff
Great parking
Nice air conditioning

Cons:

The hotel renovations going on

2026-07-17 • via Nuitee
R
ROBERT • couple • at
7
2026-07-15 • via Nuitee
M
Mary • couple • au
9
Brilliant location and lovely hotel
Pros:

Stayed here many times and love the rooms and the location

2026-07-13 • via Nuitee
C
Colin • couple • gb
2
We had to wash our own toilet seat as it was dirty
Pros:

Location

Cons:

There was work going on which we were made aware off however there was building materials / rubbish scattered around which could quite easily off been tidied & swept up to try and at least make the effort to make the place more presentable

2026-07-12 • via Nuitee
S
Stephanie • couple • us
1
Disappointing
Pros:

Location

Cons:

It should be noted that this construction takes over the entire hotel and you are still charged full price. There’s no parking and barely any air-conditioning.

2026-07-11 • via Nuitee
M
marco • solo_traveller • be
7
Pros:

Ligging en personeel

Cons:

In verbouwing

2026-07-11 • via Nuitee
O
Oliver • solo_traveller • gb
6
2026-07-11 • via Nuitee
N
nanichamp • Couples
10
Next to the castle!
Pros:

Great location, great aircon (super important), great service, and David the porter was super helpful!

2026-07-10 • via Tripadvisor
G
Graham • solo_traveller • gb
9
High quality and superb location
Pros:

Ideal location and very clean and comfortable

Cons:

Everything (drinks, parking etc) is very expensive

2026-07-09 • via Nuitee
M
Mitch64622 • Family
6
Great, if not for the refurb
Pros:

This hotel on the outside is beautiful. However, they did not mention until 2 days before arriving that the hotel was under constructions and you were not staying in that part of the hotel. Instead we were put in the annex across the courtyard that had no elevator and the phone was hard to work in order to contact the front desk. They did have a porter that helped with out heavy luggage, but that meant we had to tip, instead of carrying it ourselves with the elevator. The restaurant was closed so they help breakfast in the conference room. It was a lovely full English breakfast that we did enjoy. The waitresses were so nice and got you anything you needed. The room was dated but the bathroom seemed new. It had one of those showers that are trendy with the half glass wall with no door so you felt like you had to watch the floor for flooding. The location is fabulous. All you have to do is walk out onto the main road to watch the changing of the guards. There is also all kinds of shopping, Windsor Castle and Eton is down the street within walking distance. Check out the Shambles bar (The Crooked House) almost directly across from the hotel. The food was delicious and the waitress was friendly. You can also check out dinner at The Prince Harry Tavern across the street. The gentleman (I think his name was Tony) bent over backwards to help. I would stay here again, if I wasn't put in the annex. For the amount of money you spend on this hotel, the value is not there if you're placed in the annex.

2026-07-08 • via Tripadvisor
D
Dianellama • Solo travel
10
Castle hotel worth the price
Pros:

This is a great hotel to stay at. Staff was friendly and helpful especially the doorman David.
They respond quickly to any concerns
Lovely room. shower was hot and good water pressure
Room darkening curtains and very quiet neighborhood. Right across the street from Windsor castle

2026-07-08 • via Tripadvisor
L
lindawC5503IR • Business
10
Concierge David provide outstanding service
Pros:

Wonderful location. Rooms are beautiful. Our concierge, David was awesome! He provided wonderful service to my room and made my arrival seamless.

2026-07-08 • via Tripadvisor
7
701margarety • Couples
10
Enjoyable stay across from Windsor Castle
Pros:

We received attentive service. The room was clean and breakfast was excellent. David, the concierge, was unfailingly helpful with restaurant suggestions and luggage help.

2026-07-08 • via Tripadvisor
S
Sharon • family_with_children • us
10
We felt safe and appreciated the enthusiasm and kindness of the staff.
Pros:

location near castle and Prince Henry restaurant across st.

Cons:

It will be great when construction is finished.

2026-07-08 • via Nuitee
L
Leonard Hugh • couple • nz
9
2026-07-08 • via Nuitee
V
V2197HRnormanl • Family
10
Excellent
Pros:

The room opened up earlier than expected and the room was great. David was very friendly, held our luggage for us for several hours and carried our luggage to our rooms.

2026-07-06 • via Tripadvisor
H
himmerf • Family
10
Family trip to see Windsor Castle
Pros:

David was a massive help during our stay and took care of my family and I really well

2026-07-06 • via Tripadvisor
R
Rukmini Masuda • family_with_children • gb
7
Overall it was good except the breakfast timining!
Pros:

Room was small but well decorated. Staff was excellent. Location was spot- on.

Cons:

I had asked for room service breakfast at a specific time as I had to reach somewhere in time. Breakfast was 15 minutes late. I had to call reception several times to inform them about the breakfast!

2026-07-06 • via Nuitee