Castle Hotel Windsor

Hotels
8.4 (2739 reviews)
18 High St , Windsor , gb

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Chic room design
Spacious rooms
Cons:
Expensive parking
Breakfast quality
Renovation disruptions

Categories

Cleanliness
7.86
The room was clean, but breakfast left was poorly managed.
Service
9.33
Staff were incredibly helpful and friendly under trying circumstances.
Location
9.87
Excellent central location right next to Windsor Castle.
Room Quality
9.32
Rooms were chic, spacious, and well-decorated.
Amenities
7.85
The bar wasn't open due to renovations, limiting availability of amenities.
Value for Money
7.31
Tad expensive for one night stay without included perks.
Food and Beverage
6.86
Breakfast was poorly managed and unappetizing.
Overall Experience
8.83
Despite some issues, overall a delightful stay with some standout moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Unrivaled Views of Windsor Castle
Experience the 'Changing of the Guards' procession from your doorstep at Castle Hotel Windsor, offering breathtaking views of Windsor Castle and Windsor Guildhall.

Luxurious Boutique Accommodation
From single rooms to spacious luxury suites, enjoy complimentary White Company Noir toiletries, fluffy bathrobes, and Nespresso machines in upgraded rooms, all overlooking Windsor's iconic landmarks.

Convenient Location and Amenities
With easy access to London Heathrow Airport, train stations, and nearby attractions like Windsor Racecourse and Legoland, Castle Hotel Windsor is the perfect choice for your next getaway.

Book now to indulge in a blend of luxury, convenience, and stunning views at Castle Hotel Windsor.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests can enjoy dining in the our restaurant Leaf at The Castle with a menu based on the ideals of health, body and mind, yet coupled with indulgence. Our dishes are designed to tantalize taste buds as well as nourish the soul. Breakfast, all-day dining, and an à la carte menus are available. Reservations are highly recommended. You can also enjoy cocktails, exquisite wines, traditional teas and craft ales, in Leaf at The Castle Bar.

When booking 8 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 30 per day.

Location

Guest Reviews

8.4
Based on 2739 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.87
Room Quality: 9.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 8.83
M
Mandy couple gb
5
Great location but poor service and being renovated so everything was closed.
Pros:

Location was great.

Cons:

The hotel was mainly closed for reservations and had I had known this I wouldn’t have booked.
We ended up in an annex at the back of the hotel.

2026-03-14 via Nuitee
R
Roshan couple gb
10
2026-03-07 via Nuitee
L
Leslie couple ca
6
Okay
Pros:

Location

Cons:

Very dated. Had to carry luggage up stairs

2026-03-05 via Nuitee
C
Caroline couple gb
8
Pros:

Very good

Cons:

Our room was cold even with the thematstat n high

2026-03-04 via Nuitee
M
Mariel couple us
10
Perfect !
Pros:

Everything!! The service, location , cleanliness, Excellent staff

2026-03-04 via Nuitee
C
Colin couple gb
8
Splendid and lovely staff...
Pros:

The carpet

Cons:

Not much room in the bathroom. If I was fat I would have had difficulty wiping my bottom. No shelves to put washbags etc.

Car park was overly expensive. £60 for two nights!!!!

2026-03-02 via Nuitee
L
Liam couple gb
9
Very enjoyable weekend staying at the Castle Hotel and in Windsor.
Pros:

Very central and close to restaurants, Windsor Castle and shopping. Plenty of parking available. Lovely clean and comfortable rooms. Showers are powerful and plenty of hot water.
Didn’t eat in the hotel as decided to eat out for our anniversary. Staff were very friendly and prompt checking us in. We enjoyed our stay.

Cons:

Nothing really, the renovations make the front of hotel a bit ‘messy’ looking but they didn’t disrupt our stay at all.

2026-02-26 via Nuitee
V
Voitic solo_traveller it
10
Pros:

All

Cons:

Nighting

2026-02-26 via Nuitee
S
Sylvia Verena solo_traveller de
8
Pros:

exzellente Lage direkt beim Zugang zum Schloss, sehr gut ausgestatttete Zimmer, Besuch während Umbauphase, sehr freundliches Personal, deshalb war das Hotel nicht mit all seinen üblichen Angeboten zu erleben

2026-02-26 via Nuitee
D
Dianna couple au
5
Lovely rooms, very average breakfast and very disrupted building renovations
Pros:

Location

Cons:

The renovations were extensive. Difficult to get into with heavy suitcases

2026-02-25 via Nuitee
L
Lydia solo_traveller gb
10
2026-02-23 via Nuitee
O
Olivia couple gb
8
Comfortable stay in central location
Pros:

Central location, comfortable room. Lovely touches with fresh milk and water in fridge. Parking onsite, even though it was expensive. Even though main building is under renovation, it did not trouble our stay.

Cons:

Tv was temperamental and was not a smart TV.
On booking the room booking.com advertised the room would automatically come with an Nespresso machine and robes. However this was not completely true, which was disappointing as I purposely booked this for my partners birthday. However, the hotel did resolve by providing one after request.

2026-02-23 via Nuitee
D
Daryl couple gb
3
Stay in Windsor is always lovely as we have been there many times
Pros:

Location

Cons:

That I was not told about the reservation until after I had booked it

2026-02-22 via Nuitee
I
Ian couple gb
8
2026-02-22 via Nuitee
J
Jamie couple gb
8
2026-02-22 via Nuitee
M
Martin couple gb
9
2026-02-11 via Nuitee
M
Martin couple gb
9
2026-02-11 via Nuitee
R
Riley extended_group gb
10
2026-02-09 via Nuitee
D
debbiel756 NONE Stanford-Le-Hope, Thurrock, Essex, England
10
Lovely stay
Pros:

We have just returned from our stay at The castle Hotel it was our second visit there. Hotel is a stones throw from the castle staff are helpful rooms are comfortable there is work being carried out in the hotel atm so not all facilities are available but this did not inconvenience us. Breakfast caters for everyone’s needs we will return in the summer months to enjoy the riverside

2026-02-03 via Tripadvisor
M
Min couple gb
10
Great staff, luxurious hotel, shower was great.
Pros:

Fancy hotel, nice bed, sad they were in construction so we had to walk through some construction site to go into the hotel. They had some umbrellas to rent you in case it rains, which was a great touch.

Cons:

The view from the room was next building's brick wall ^^; but I was not going for the view so it's fine. but a castle view would have been nice. Also because of the construction amenity were limited

2026-01-31 via Nuitee