Castle Hotel Windsor

Hotels
8.4 (2835 reviews)
18 High St , Windsor , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Chic room design
Spacious rooms
Cons:
Expensive parking
Breakfast quality
Renovation disruptions

Categories

Cleanliness
7.86
The room was clean, but breakfast left was poorly managed.
Service
9.33
Staff were incredibly helpful and friendly under trying circumstances.
Location
9.87
Excellent central location right next to Windsor Castle.
Room Quality
9.32
Rooms were chic, spacious, and well-decorated.
Amenities
7.85
The bar wasn't open due to renovations, limiting availability of amenities.
Value for Money
7.31
Tad expensive for one night stay without included perks.
Food and Beverage
6.86
Breakfast was poorly managed and unappetizing.
Overall Experience
8.83
Despite some issues, overall a delightful stay with some standout moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Unrivaled Views of Windsor Castle
Experience the 'Changing of the Guards' procession from your doorstep at Castle Hotel Windsor, offering breathtaking views of Windsor Castle and Windsor Guildhall.

Luxurious Boutique Accommodation
From single rooms to spacious luxury suites, enjoy complimentary White Company Noir toiletries, fluffy bathrobes, and Nespresso machines in upgraded rooms, all overlooking Windsor's iconic landmarks.

Convenient Location and Amenities
With easy access to London Heathrow Airport, train stations, and nearby attractions like Windsor Racecourse and Legoland, Castle Hotel Windsor is the perfect choice for your next getaway.

Book now to indulge in a blend of luxury, convenience, and stunning views at Castle Hotel Windsor.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests can enjoy dining in the our restaurant Leaf at The Castle with a menu based on the ideals of health, body and mind, yet coupled with indulgence. Our dishes are designed to tantalize taste buds as well as nourish the soul. Breakfast, all-day dining, and an à la carte menus are available. Reservations are highly recommended. You can also enjoy cocktails, exquisite wines, traditional teas and craft ales, in Leaf at The Castle Bar.

When booking 8 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 30 per day.

Location

Guest Reviews

8.4
Based on 2835 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.87
Room Quality: 9.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 8.83
L
Lesley • couple • gb
4
Bathroom was under par for cleanliness. And tiny! Loads of work being done, not nice to get into temp reception, tried t
Pros:

Location

Cons:

Triple room booked, smaller double room given. Asked for extra bed to be made up no responses u til after we’d checked out.

2026-06-27 • via Nuitee
J
John • couple • ie
9
excellent staff, comfortable
Pros:

quiet room comfortable

Cons:

nothing

2026-06-22 • via Nuitee
R
Ryan • couple • gb
10
Fantastic service from staff that all remember your name. Gret location and amazing rooms
Pros:

Ive stayed here on many occasions and the staff are always amazing, they allocated me their brand new deluxe room and i was the first guest to stay in it which was amazing

Cons:

Nothing

2026-06-22 • via Nuitee
J
joan • couple • gb
10
Great stay in the centre of Windsor
Pros:

Great location and staff were marvelous! David the concierge looked after us so well!
Although having renovations they didn’t impede our stay.

2026-06-21 • via Nuitee
M
Mann • extended_group • us
9
Good for the Races
Pros:

Near to Ascot
Has parking

2026-06-21 • via Nuitee
D
Dawn • solo_traveller • gb
10
2026-06-21 • via Nuitee
M
Marshall • couple • gb
8
Brilliant location and even available parking on site. The room we had was brilliant.
Pros:

Good breakfast despite it not being in the normal location.
Our room in the mews was brilliant. Never been in a hotel with separate sitting room and TWO tv’s !! Very comfortable bed and great location for unpacking from the car

Cons:

Unfortunately the hotel was going through renovations so we could not experience the normal dining spaces.

2026-06-19 • via Nuitee
G
Gifford • solo_traveller • us
10
Staff was very accommodating
Pros:

Convenient location

2026-06-18 • via Nuitee
W
willem • couple • nl
8
2026-06-17 • via Nuitee
L
Linda smith • couple • gb
8
2026-06-10 • via Nuitee
D
David • couple • au
10
Pros:

The location is good and it has on site parking.

Cons:

The value for money fell a little short.

2026-06-09 • via Nuitee
S
Susan • couple • gb
10
2026-06-08 • via Nuitee
T
Terry • couple • nz
8
Great location!
Pros:

The location and the welcoming staff.

Cons:

Was undergoing renovations which you don’t know about until you’ve paid.

2026-06-06 • via Nuitee
M
Mohammed • solo_traveller • qa
9
2026-06-05 • via Nuitee
K
Kathleen • solo_traveller • us
8
2026-06-01 • via Nuitee
B
Brian • couple • gb
10
Pros:

I really enjoy there your hotel but my room 518 no text on TV myself is deaf and no Netflix film my name brian baylis room 518 may 27 to 30 i really sad no Netflix and no txt 😢

2026-05-30 • via Nuitee
N
Nick • couple • au
8
Good
Pros:

Food choices for breakfast were reasonable

Cons:

Very limited menu choices for dinner menu not very impressive therefore we choice to dine elsewhere each night

2026-05-30 • via Nuitee
V
VANESSA • family_with_children • gb
8
Perfect for our one night stop to watch our grandsons rowing .
2026-05-29 • via Nuitee
M
Margaret • couple • gb
8
Windsor is an amazing place so much history.
Pros:

Location excellent. Being refurbished at the moment so no restaurant and reception was not good. It could do with a lift because after a long day walking the stairs were hard and always like to be as high as possible.

2026-05-29 • via Nuitee
N
Norbert • couple • gb
8
2026-05-28 • via Nuitee