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Facilities
Property facilities
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Kid meals
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Outdoor furniture
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Unrivaled Views of Windsor Castle
Experience the 'Changing of the Guards' procession from your doorstep at Castle Hotel Windsor, offering breathtaking views of Windsor Castle and Windsor Guildhall.
Luxurious Boutique Accommodation
From single rooms to spacious luxury suites, enjoy complimentary White Company Noir toiletries, fluffy bathrobes, and Nespresso machines in upgraded rooms, all overlooking Windsor's iconic landmarks.
Convenient Location and Amenities
With easy access to London Heathrow Airport, train stations, and nearby attractions like Windsor Racecourse and Legoland, Castle Hotel Windsor is the perfect choice for your next getaway.
Book now to indulge in a blend of luxury, convenience, and stunning views at Castle Hotel Windsor.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the credit card used to book must be presented on arrival.
Guests can enjoy dining in the our restaurant Leaf at The Castle with a menu based on the ideals of health, body and mind, yet coupled with indulgence. Our dishes are designed to tantalize taste buds as well as nourish the soul. Breakfast, all-day dining, and an à la carte menus are available. Reservations are highly recommended. You can also enjoy cocktails, exquisite wines, traditional teas and craft ales, in Leaf at The Castle Bar.
When booking 8 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Public parking is possible on site (reservation is not possible) and costs GBP 30 per day.
Location
Guest Reviews
Under the present circumstances all your staff did the very best they could. Well done!
Great location with a friendly staff. Close to shops, restaurants, pubs and steps away from Windsor Castle. Be aware the changing of the guard happens Tuesday, Thursday, and ?. If you are arriving by Taxi make sure the company is aware of this as High Street shuts down. The changing of the guard is a great tradition and spectacle that must be seen. The hotel is close to various transportation options and is located in a very walkable neighbourhood. The room was clean, reasonably quiet except for one night and fairly comfortable. The planes that fly overhead enroute to Heathrow do not fly all night. We didn't find them an issue. The people in the room above were an issue.
Large reno underway. We didn't get to experience the hotel at it's very best..There were times that the hot water at the sink and shower vanished. Part of the reno? A hotel should not run out of hot water. If you cannot use stairs make sure you get a room that is accessible by lift.
They are under going renovation at the moment so I guess we didn’t get the full experience at the moment but did what the could to make up for tge inconvenience
Renovations. But I’m sure it will be excellent once finished!
Friendly staff and location
Location
Most of the hotel is a big construction site
The location. The determination of the Staff to work through the problems of the building site!
150 guests for pre dinner drinks. TWO barmen. One was very experienced the other whilst working hard had no clue about what was on offer, how to work POS system.
The staff was fantastic! So accommodating and helpful. Always going above and beyond for our comfort.
It was under renovation, so some services were unavailable, but the staff did everything they could to minimize the effects of the renovation on the guests.
Excellent location,
The room was very clean, tidy and comfortable. Although the main hotel building was being renovated, we stayed in the newer part of the hotel where the accommodation was excellent. The staff were friendly, professional and very courteous. We are looking forward to seeing how beautiful the completed renovations will be.
I wasn't told about the renovations until after I had booked and paid. The car parking was surprisingly expensive.
Property was in an awesome location and the rooms were in good condition.
They had a hidden fee of 30 pounds per day for parking. I wasn’t aware so that increased the price of our stay more than I expected.
The location is good
We were told of the renovations, but having booked a year in advance in preparation for our daughter’s wedding, it was very disappointing to have such upheaval. The worst thing was there was no hot water and all the staff could say was probably everyone wanted a shower. Very unacceptable! For an expensive hotel , it was a very disappointing stay
Convenient, beautiful, clean, high level
Nothing
It is very central
There is refurbishment going on. Had to carry my luggage two floors down and not all facilities are available. Room was average
Nothing
I booked accommodation 21-22 Feb, approx 6 weeks before we were due to arrive the hotel rang me and cancelled my booking as the hotel was closing that weekend due to refurbishment. I had to make alternative arrangements but they still charged me £372 which they are refusing to refund.
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