Castle Hotel Windsor

Hotels
8.4 (2733 reviews)
18 High St , Windsor , gb

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Chic room design
Spacious rooms
Cons:
Expensive parking
Breakfast quality
Renovation disruptions

Categories

Cleanliness
7.86
The room was clean, but breakfast left was poorly managed.
Service
9.33
Staff were incredibly helpful and friendly under trying circumstances.
Location
9.87
Excellent central location right next to Windsor Castle.
Room Quality
9.32
Rooms were chic, spacious, and well-decorated.
Amenities
7.85
The bar wasn't open due to renovations, limiting availability of amenities.
Value for Money
7.31
Tad expensive for one night stay without included perks.
Food and Beverage
6.86
Breakfast was poorly managed and unappetizing.
Overall Experience
8.83
Despite some issues, overall a delightful stay with some standout moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Unrivaled Views of Windsor Castle
Experience the 'Changing of the Guards' procession from your doorstep at Castle Hotel Windsor, offering breathtaking views of Windsor Castle and Windsor Guildhall.

Luxurious Boutique Accommodation
From single rooms to spacious luxury suites, enjoy complimentary White Company Noir toiletries, fluffy bathrobes, and Nespresso machines in upgraded rooms, all overlooking Windsor's iconic landmarks.

Convenient Location and Amenities
With easy access to London Heathrow Airport, train stations, and nearby attractions like Windsor Racecourse and Legoland, Castle Hotel Windsor is the perfect choice for your next getaway.

Book now to indulge in a blend of luxury, convenience, and stunning views at Castle Hotel Windsor.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests can enjoy dining in the our restaurant Leaf at The Castle with a menu based on the ideals of health, body and mind, yet coupled with indulgence. Our dishes are designed to tantalize taste buds as well as nourish the soul. Breakfast, all-day dining, and an à la carte menus are available. Reservations are highly recommended. You can also enjoy cocktails, exquisite wines, traditional teas and craft ales, in Leaf at The Castle Bar.

When booking 8 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 30 per day.

Location

Guest Reviews

8.4
Based on 2733 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.87
Room Quality: 9.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 8.83
M
Martin • couple • gb
9
2026-02-11 • via Nuitee
M
Martin • couple • gb
9
2026-02-11 • via Nuitee
R
Riley • extended_group • gb
10
2026-02-09 • via Nuitee
D
debbiel756 • NONE • Stanford-Le-Hope, Thurrock, Essex, England
10
Lovely stay
Pros:

We have just returned from our stay at The castle Hotel it was our second visit there. Hotel is a stones throw from the castle staff are helpful rooms are comfortable there is work being carried out in the hotel atm so not all facilities are available but this did not inconvenience us. Breakfast caters for everyone’s needs we will return in the summer months to enjoy the riverside

2026-02-03 • via Tripadvisor
M
Min • couple • gb
10
Great staff, luxurious hotel, shower was great.
Pros:

Fancy hotel, nice bed, sad they were in construction so we had to walk through some construction site to go into the hotel. They had some umbrellas to rent you in case it rains, which was a great touch.

Cons:

The view from the room was next building's brick wall ^^; but I was not going for the view so it's fine. but a castle view would have been nice. Also because of the construction amenity were limited

2026-01-31 • via Nuitee
K
krodgers2026 • Business
8
Very nice accomodations - Castle Hotel Windsor.
Pros:

We very much enjoyed our stay here. We stayed two days / nights. The staff was very friendly and helpful.

2026-01-27 • via Tripadvisor
L
Lucy • couple • gb
10
Perfect hotel, central location
Pros:

Although undergoing renovations the alternative areas still offered lovely choices
Room service breakfast absolutely awesome

Cons:

Nothing

2026-01-26 • via Nuitee
R
Ruiz • solo_traveller • gb
1
Let me know about construction once cancellation no longer possible. Avoid
Pros:

Let me know about construction once cancellation no longer possible. Avoid

Cons:

Let me know about construction once cancellation no longer possible. Avoid

2026-01-22 • via Nuitee
S
Simon • couple • au
2
2026-01-21 • via Nuitee
R
Randall • couple • us
9
Excellent location, great water pressure, nice room compared to other England hotels of the same age
Pros:

The water pressure in the shower was excellent and the heated towel racks were nice.

Cons:

The room could have used more lights.

2026-01-20 • via Nuitee
R
Ramunas • couple • gb
9
2026-01-20 • via Nuitee
J
Jade • extended_group • gb
9
2026-01-20 • via Nuitee
S
Sound • family_with_children • ke
7
2026-01-20 • via Nuitee
K
Kellie • couple • gb
10
2026-01-20 • via Nuitee
M
Margaret • couple • us
1
Pros:

Great location!

Cons:

Upon checking in they did not have our reservation. The only room available had an air conditioning that was not working. Gave us 2 fans for the room but it was stifling hot. Management said they could not compensate us because we booked through Booking.com. I have tried to reach you to no avail. Unfortunately I don’t think I will be using your services again unless you can make this right. Thank you

2026-01-19 • via Nuitee
D
Diana • couple • us
9
Great location and wonderful people! Clean and English quaint. Would stay again.
Pros:

Great location, wonderful staff and they carried our luggage 100% of the time. The decor, dining room and breakfasts were very good.

Cons:

No air conditioning in first room and it was in need of repair. We asked to be moved, they did right away to a room w new bathroom and it was in good shape. Both had views of parking lot.

2026-01-19 • via Nuitee
K
Kim • couple • gb
7
We enjoyed our experience of Windsor . hotel has perfect location .
Pros:

the room was small but clean and comfortable.

Cons:

Didn't like having to pay extra £30 .00 per vehicle for parking per day . breakfast wasn't included so that was an extra £41.00 . The pillows are the worst I have ever come across , it was like sleeping on a piece of board . this was a last minute booking . we would stay again but would be mindful of extra charges !

2026-01-19 • via Nuitee
A
Amarjeet • couple • gb
9
2026-01-19 • via Nuitee
E
Elaine • couple • ie
9
Very pleasant
Pros:

Location

2026-01-19 • via Nuitee
J
Jorunn • extended_group • no
10
Veldig bra. Anbefales. Kommer igjen
Pros:

Flott beliggenhet
Trivelig personale
God service
Behagelig rom og god seng

2026-01-19 • via Nuitee