Holiday Inn London-Bexley by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (1718 reviews)
Black Prince Interchange, Southwold Road , Bexley , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of breakfast options
Comfortable rooms
Cons:
Hair found in bed and shower
Bathroom sink issues

Categories

Cleanliness
7.5
Some comments about hair found in the bed and shower detract from the overall cleanliness.
Service
9
Staff received multiple commendations for being friendly and helpful.
Location
8.5
Location is convenient, especially for those visiting friends or attending events.
Room Quality
8
Rooms are spacious and comfortable, though some fixtures were noted as tired.
Amenities
8.5
Good available amenities including tea and coffee in rooms.
Value for Money
9
Guests felt they received good value, especially given the last-minute bookings.
Food and Beverage
9
Breakfast options were praised for their variety and freshness.
Overall Experience
8.5
Overall experience was positive with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:19

Property Description

Convenient Location for Business and Leisure:
Located on the edge of the green belt with easy access to London and the Kent countryside, our brand new 4-star hotel offers a peaceful base for both tourists and business travelers.

Family-Friendly Accommodation:
Enjoy our air-conditioned double and family rooms where kids stay and eat for free. After a day of exploring, unwind in comfort and style.

Dining and Relaxation Options:
Savor delicious meals at our restaurant before venturing out and relax with a drink at the bar upon your return.

Book now for a memorable stay at our refurbished hotel, where convenience meets comfort.

Important information:

Car parking is chargeable at GBP 9 per night for residents; the car park accommodates approximately 200 cars and there is no height restrictions to enter. The property operates a 'Parking Eye' system and guests must register their vehicle at the terminal on the Front Desk. Pre-booking is not required.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7 per day.

Location

Guest Reviews

8.5
Based on 1718 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8.5
L
Lisa couple gb
10
Very comfortable stay will definitely come back
Pros:

Very clean and tidy

Cons:

Nothing

2026-05-15 via Nuitee
K
Keith solo_traveller gb
10
Pros:

Professional staff, comfortable room, and excellent breakfast 👌

2026-05-13 via Nuitee
R
Roman solo_traveller ch
10
2026-05-12 via Nuitee
J
John couple gb
9
Lovely
Pros:

The hotel was extremely clean infact it was spotless, staff were very friendly and helpful. Great location and price so very happy and would stay again

Cons:

My only problem was with the shower, I’m used too a powerful rainforest shower so found it a little underwhelming, but definitely wouldn’t stop me coming back

2026-05-11 via Nuitee
L
Louise solo_traveller gb
6
More Premier Inn than Holiday Inn
Pros:

Location was excellent for my work meetings

Cons:

Room 211 was a bit tired in places (broken tiles in bathroom, chipped surfaces), glasses in bathroom were dirty, room was quite warm, staff in evening at restaurant weren’t great - wasn’t acknowledged on entering, had to stand at bar while they finished conversations out back, asked for soy sauce to go with dinner was offered brown sauce or mayonnaise (thankfully the chef came back and sorted it). Fire alarm went off at midnight - appreciate outside of people’s control but didn’t make for a restful stay. Hot breakfast was actually quite cold, on 2nd morning I avoided this.

2026-05-11 via Nuitee
M
Michelle solo_traveller gb
8
2026-05-09 via Nuitee
O
Osa couple gb
10
2026-05-06 via Nuitee
K
Khanyisa solo_traveller za
9
Value for money
Pros:

Liked everything about the property. I was allowed to check in early at no extra cost. Nice breakfast.

Cons:

It was too far away from London central.

2026-05-03 via Nuitee
C
Christine couple gb
10
2026-05-03 via Nuitee
E
Edward couple gb
7
Overall ok
Pros:

Location

Cons:

Shower was only dribbling out. Not enough tea and coffee in room

2026-04-30 via Nuitee
Y
Yvonne solo_traveller ie
8
Love this hotel
Pros:

Good location, very comfortable bed, very clean, friendly staff.

Cons:

Couldn't adjust the heating, room was too hot.

2026-04-30 via Nuitee
R
Richard extended_group gb
9
Enjoyable and decent value
Pros:

Clean
Modern decor

Cons:

Can't think of anything.

2026-04-26 via Nuitee
M
Michael solo_traveller gb
9
Great location, awesome, friendly staff, plenty of space to park with paid parking. Room was modern.
2026-04-22 via Nuitee
V
vijaykumar solo_traveller gb
9
Pros:

room was clean and food was delicious

Cons:

airconditioning was a bit less. it took some time to get the room cool

2026-04-22 via Nuitee
H
Honey couple gb
10
Goods
Pros:

Staff was very nice place smelt lovely and room are good for the money

Cons:

Nothing

2026-04-21 via Nuitee
M
Milda family_with_children lt
10
2026-04-20 via Nuitee
J
Julia solo_traveller gb
8
Pros:

Lovely large bed.

Cons:

Too hot, mirror too high to put on makeup. Pillows are not nice.

2026-04-18 via Nuitee
L
louise couple ie
9
Lovely relaxed feeling to the place with excellent staff
Pros:

Very homely 🙌we have stayed in this hotel many times when visiting family in Bexley

Cons:

Food not as good as he used to to be

2026-04-18 via Nuitee
J
Joan family_with_children gb
9
I would particularly like to congratulate the staff on their friendliness and helpfulness
Pros:

Breakfast excellent as was location

Cons:

Everything was good

2026-04-16 via Nuitee
R
Ross family_with_children gb
9
2026-04-16 via Nuitee