Holiday Inn Dover by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (2369 reviews)
Singledge Lane , Dover , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to ferry terminal
Friendly staff
Clean and comfortable rooms
Good breakfast
Cons:
Cleanliness issues in some rooms
Dining service slow
Noise from parties

Categories

Cleanliness
7.63
Multiple mentions of cleanliness; however, some rooms reported issues.
Service
8.6
Generally positive comments about staff friendliness and efficiency.
Location
9.14
Proximity to ferry terminal is highly appreciated.
Room Quality
8.59
Rooms are described as clean, cozy, and comfortable.
Amenities
8.12
Amenities are adequate, but some guests had issues with dining service.
Value for Money
8.08
Good value considering location and room quality.
Food and Beverage
7.63
Breakfast is praised, but dining service issues noted.
Overall Experience
8.6
Overall positive stays with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:37

Property Description

Luxurious Accommodations

Holiday Inn Dover offers elegant 4-star rooms with en suite bathrooms and power showers. Enjoy free Wi-Fi and interactive TVs for entertainment.

Dining and Leisure

Indulge in the Bella Italia Restaurant's delicious à la carte menu or sip on cocktails at the Mediterranean-style Junction Bar. Stay active at the 24-hour gym or unwind at the cozy onsite cafe.

Convenient Location

Situated near Dover's Ferry Port and White Cliffs, our hotel is a short drive from Dover Castle and ferry terminals. With free parking and easy access to the A2, Leaf Hotel is the perfect choice for your Dover stay.

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that dogs will incur an additional charge of GBP 25 per day per room, per dog.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    Children 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2369 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
E
Emma family_with_children gb
8
We were only there for 6 hours on an overlay
Pros:

All was well

2026-03-17 via Nuitee
A
Alida family_with_children za
9
Pros:

Friendly staff, wonderful dinner at the restaurant, comfy bed, close to ferry port and packed breakfast as we had to leave ver early.

Cons:

Norhing!

2026-03-17 via Nuitee
M
Mark family_with_children gb
6
Pros:

Breakfast was good and bed was comfortable 😌

Cons:

The room was so cold when we went in it was a long time before it was warm

2026-03-16 via Nuitee
K
Kyle family_with_children gb
9
2026-03-16 via Nuitee
L
Laura family_with_children gb
9
We were made to feel special by the staff and the personal attention they gave us. A lovely quiet and relaxing environme
Pros:

It was quiet. Lots of parking. Welcoming reception area. I liked the different areas you could sit and relax.

2026-03-16 via Nuitee
P
Pasquale family_with_children it
2
2026-03-16 via Nuitee
R
Roger couple gb
9
A delightful, welcoming and comfortable hotel with excellent staff.
Pros:

We have stayed at the hotel each year for a number of years. We stay there on our way home from the south of France. Although it is only once a year, we have got to know the exceptional staff - Soriya, Martin and Brian (chef) well. Indeed, all the staff are friendly and welcoming and it appears that nothing is too much for them.
My partner had a skiing accident this year and I contacted the hotel to see if they had a wheelchair available - not only did they provide one but they changed our room for easier access.

Cons:

The evening Menu is somehat spartan in terms of portions.

2026-03-16 via Nuitee
J
Jonathan family_with_children gb
9
Pros:

Very freindly staff, hotels is clean I strongly recommend

Cons:

Not much went wrong

2026-03-16 via Nuitee
M
Marc couple ch
5
Mit Hunden definitiv nicht noch einmal.
Pros:

Zimmer Gross. Abendessen wird aufs Zimmer gebracht

Cons:

Wir sind mit 3 Hunden gereist, was ich auch vorher kommuniziert habe. Eine Gebühr von 25 Pfund pro Hund, damit hätte ich ja noch leben können, aber dann auch noch 100 Pfund Kaution zu verlangen, ist frech. Auch wenn das Hotel etwas anderes behauptet. Kaution wurde bis heute nicht zurück erstattet (Kreditkarten Abrechnung heute 14.03. nochmals kontrolliert). Unsere Hunde haben selbstverständlich keine Schäden angerichtet, waren nicht laut oder sonstiges. Unsere Hunde sind es gewohnt mit uns in Hotels zu übernachten. Wie immer haben wir alles mit Hundedecken ausgelegt, vor allem weil es am Abend bei unserer Ankunft in Dover geregnet hat. Zimmer wurde vorher und nachher von mir fotografiert. Daher für mich unverständlich, warum meine Kaution einbehalten wird.

2026-03-14 via Nuitee
B
Bull solo_traveller gb
10
Holiday Inn Dover is an exceptional hotel in every respect and the staff should be commended.
Pros:

Incredible value for a first class hotel stay. The staff were extremely friendly and gave help and assistance with everything. There was no way to improve our stay -superb!

Cons:

This does not apply.

2026-03-14 via Nuitee
G
Gail couple gb
8
2026-03-13 via Nuitee
S
Szlitkus family_with_children gb
8
Pros:

Great staff, lovely food

Cons:

Mould on the bathroom ceiling and a couple of marks and hairs in the bed. The disabled access could be better

2026-03-12 via Nuitee
S
SBEBOB family_with_children gb
8
Very comfortable hotel.
Pros:

The hotel was perfect for our location. Very comfortable and helpful staff.

Cons:

Service charge on our meals.
We prefer to tip the waiters if we get good service.

2026-03-10 via Nuitee
J
Jeanette family_with_children gb
8
Pros:

Convenient for early ferry crossing. Good location and pleasant hotel. Parking on site and staff very helpful and provided sandwiches after kitchen had closed due to late arrival.

Cons:

NA

2026-03-09 via Nuitee
S
Stephen family_with_children gb
10
2026-03-09 via Nuitee
T
Teresa family_with_children gb
9
2026-03-09 via Nuitee
L
Lucy family_with_children gb
9
2026-03-06 via Nuitee
S
saraya family_with_children gb
10
Pros:

the rooms were very clean and the staff were all very friendly and welcoming, the beds were extremely comfy and the rooms TV and heating/fan were super easy to use and all working well, the rooms had tea coffee, sugar and sweetners and biscuits also a mini fridge and safe, overall very lovely place with very comfy rooms and friendly staff, we will definitely be staying again :)

2026-03-05 via Nuitee
J
Jaak couple gb
8
Comfortable hotel near to ferry port.
Pros:

Comfortable hotel, friendly staff. Room was nice size with all the necessary amenities. Very clean and fresh. Ideal location for the ferry port. Will definitely stay here again when we go to France

Cons:

The restaurant slightly let it down. My fish was inedible. Hard overcooked batter, no visible fish inside. It was replaced and that was ok. We were given a bowl of complimentary olives! I think no charge for my food should have been given.

2026-03-03 via Nuitee
F
frederic family_with_children fr
8
2026-03-03 via Nuitee