Holiday Inn Reading South M4 Jct 11 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (2759 reviews)
Basingstoke Road , Reading , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Some cleanliness issues
Food quality inconsistency

Categories

Cleanliness
7.94
Rooms are very clean but somewhat tired with stained carpet. Overall, cleanliness is satisfactory.
Service
8.91
Staff are friendly, attentive, and exceptionally helpful, particularly with children.
Location
8.45
Good location about 10-15 mins from Reading station, convenient for overnight stays.
Room Quality
7.9
Rooms are spacious but the mattresses varied in comfort. Some preferences were not met.
Amenities
8.43
Good facilities including a gym; however, missing some conveniences like towel hooks.
Value for Money
7.89
Breakfast included adds value, but some food quality issues noted.
Food and Beverage
8.44
Breakfast variety is excellent; however, issues with some meals reported.
Overall Experience
8.41
Overall good experience with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:16

Property Description

Convenient Location
Holiday Inn Reading South M4 Jct 11 is strategically located just off junction 11 of the M4 motorway, providing easy access to Reading’s town centre, railway station, and university. It's the perfect base for both business and leisure travelers.

Modern Amenities
Enjoy the comfort of air-conditioned rooms equipped with free high-speed internet, LCD TVs, and tea/coffee-making facilities. The fully equipped fitness centre with flat-screen TVs is ideal for staying active during your stay.

Nearby Attractions
Explore popular attractions such as Legoland, Windsor Castle, and the Oracle Shopping Centre, all within close proximity to the hotel. Plus, with easy access to major roads and business parks, you'll have everything you need for a convenient stay.

Book your stay at Holiday Inn Reading South M4 Jct 11 for a seamless blend of comfort and convenience.

Important information:

The hotel offers complimentary onsite parking for overnight residents, the car park is monitored by a third-party company and it is essential that all vehicles are registered on one of the tablets displayed at our reception desk.

For all guests, our hotel check-in time is from 14:00, and check-out time is 12:00, should you have any special requests please contact the hotel directly. Please note changes to check-in or check-out times are subject to availability.

A security pre-authorization of GBP 50 per night is required upon arrival for incidentals on a credit card. This pre-authorization is fully refundable upon check-out and subject to a damage inspection of the accommodations. The pre-authorization hold can take up to 7 days to release back into the guest's account.

Bookings of 9 rooms or more are subject to different terms and conditions. You will be contacted by the hotel directly if you book your group on Booking.com.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.3
Based on 2759 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
J
Jane extended_group gb
10
Friendly staff and comfortable stay
Pros:

Lovely big clean room. Nice shower. We had a work event for the 2nd year in a row, which was great. Nice food and staff can't do enough to help. Sami the events organiser and Anthony who ran the event on the night are both excellent and made sure everything went smoothly. Khadija on reception was so friendly and helpful too. Breakfast had a good variety of things to choose from. Totally recommend and we will be back next year.

Cons:

Nothing

2026-03-14 via Nuitee
H
heidi couple gb
8
2026-03-14 via Nuitee
E
Elizabeth solo_traveller gb
7
2026-03-13 via Nuitee
E
Evelyne family_with_children gb
7
It was a lovely stay we did have a good experience could it be great if the bed was comfortable.
Pros:

The room was a good size, with enough space, good lighting, and all the essentials, plus a touch of luxury. The breakfast was okay, fewer choices for cooked breakfast, but enjoyable.

Cons:

The worn-out carpet, the bed was not comfortable, and the stairs with luggage were not exciting

2026-03-12 via Nuitee
C
Cathryn family_with_children gb
8
2026-03-11 via Nuitee
I
Ian solo_traveller ca
9
Enjoy the rest in a clean room and decent breakfast.
Pros:

Friendly staff and clean rooms

Cons:

Awkward to get to room if your in a room further from reception. You need to walk through many double swinging doors and climb stairs to get to your room. Would say if you’re traveling with a guest with disabilities you would want to insure you call them as it didn’t look very wheelchair accessible. Ie no obvious elevator, small hallway doors

2026-03-07 via Nuitee
J
Jason solo_traveller gb
8
Good if you need this location, nothing special
Pros:

Location and the team

Cons:

Bland food, but that could be the choice I made, tiny bathroom and not the cleanest bedroom. It is a good, not anymore in my opnion.

2026-03-06 via Nuitee
K
KEITH couple gb
10
First class accommodation at a competitive price
2026-03-02 via Nuitee
C
Chris couple gb
9
2026-03-01 via Nuitee
S
Shameka family_with_children gb
10
Great, we will definitely stay again
Pros:

The location was perfect, it was clean and welcoming

2026-03-01 via Nuitee
C
Chris solo_traveller gb
3
Disappointing stay
Pros:

Location was handy for work

Cons:

Lights in room failed. Bed very uncomfortable. 3rd time I’ve stayed here and had my wake up call wrong. Was phoned at 2.30 in the morning, waking me up 30 minutes before I requested, completely defeating the object of staying in a hotel before my early start to save me getting up early to drive

2026-03-01 via Nuitee
I
Ian solo_traveller gb
10
2026-03-01 via Nuitee
G
Gareth extended_group gb
8
Great
Pros:

Accommodating staff

Cons:

Nothing

2026-03-01 via Nuitee
N
Nabha family_with_children gb
9
Pros:

Location was good, plenty space to park your car for free. Room was really nice and clean. Space for kids to move around. Good mobile signal. Good Location for shops. Staff were very helpful and friendly. Good tasty breakfast, lots of options. One of the staff saw looking lost and asked if we were ok.she kindly directed us to our room.

Cons:

Breakfast was warm, our room was far to walk to, and it felt like we walked forever to get to our room. The toilet was cleaned properly, and I could see some stains. The mattress on the bed was not very comfortable, and the sofa bed was much more comfortable than the actual bed. If the mattress was comfortable, I would have rated the comfortable a 10 out of 10.

2026-02-27 via Nuitee
N
Nicola family_with_children gb
9
Pros:

Location was perfect off the M4. Staff very helpful. Lovely clean hotel.

2026-02-27 via Nuitee
L
Lucy family_with_children gb
9
Pros:

Friendly staff and warm welcome
Great food
Comfortable beds
Clean room

2026-02-26 via Nuitee
L
Lydia family_with_children gb
8
2026-02-23 via Nuitee
J
Jessica family_with_children gb
10
Pros:

Easy to get to, nice clean room, easy check in and out, good food and service

2026-02-23 via Nuitee
H
Holger family_with_children gb
9
Pros:

Der Frühstück Supervisor (Suleyman) war hervorragend und hat sich exzellent um die Kinder gekümmert. Auch die Dame an der Rezeption am Sonntag Morgen war sehr freundlich und zuvorkommend.

2026-02-23 via Nuitee
N
Nicholson family_with_children gb
10
Pros:

Really clean , food was amazing and really friendly staff

Cons:

Just uncomfy pillows for me

2026-02-23 via Nuitee