Holiday Inn Reading South M4 Jct 11 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (3098 reviews)
Basingstoke Road , Reading , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Some cleanliness issues
Food quality inconsistency

Categories

Cleanliness
7.94
Rooms are very clean but somewhat tired with stained carpet. Overall, cleanliness is satisfactory.
Service
8.91
Staff are friendly, attentive, and exceptionally helpful, particularly with children.
Location
8.45
Good location about 10-15 mins from Reading station, convenient for overnight stays.
Room Quality
7.9
Rooms are spacious but the mattresses varied in comfort. Some preferences were not met.
Amenities
8.43
Good facilities including a gym; however, missing some conveniences like towel hooks.
Value for Money
7.89
Breakfast included adds value, but some food quality issues noted.
Food and Beverage
8.44
Breakfast variety is excellent; however, issues with some meals reported.
Overall Experience
8.41
Overall good experience with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:16

Property Description

Convenient Location
Holiday Inn Reading South M4 Jct 11 is strategically located just off junction 11 of the M4 motorway, providing easy access to Reading’s town centre, railway station, and university. It's the perfect base for both business and leisure travelers.

Modern Amenities
Enjoy the comfort of air-conditioned rooms equipped with free high-speed internet, LCD TVs, and tea/coffee-making facilities. The fully equipped fitness centre with flat-screen TVs is ideal for staying active during your stay.

Nearby Attractions
Explore popular attractions such as Legoland, Windsor Castle, and the Oracle Shopping Centre, all within close proximity to the hotel. Plus, with easy access to major roads and business parks, you'll have everything you need for a convenient stay.

Book your stay at Holiday Inn Reading South M4 Jct 11 for a seamless blend of comfort and convenience.

Important information:

The hotel offers complimentary onsite parking for overnight residents, the car park is monitored by a third-party company and it is essential that all vehicles are registered on one of the tablets displayed at our reception desk.

For all guests, our hotel check-in time is from 14:00, and check-out time is 12:00, should you have any special requests please contact the hotel directly. Please note changes to check-in or check-out times are subject to availability.

A security pre-authorization of GBP 50 per night is required upon arrival for incidentals on a credit card. This pre-authorization is fully refundable upon check-out and subject to a damage inspection of the accommodations. The pre-authorization hold can take up to 7 days to release back into the guest's account.

Bookings of 9 rooms or more are subject to different terms and conditions. You will be contacted by the hotel directly if you book your group on Booking.com.

Please note that all Special Requests are subject to availability and additional charges may apply.

The hotel offers onsite parking at a charge for overnight residents, the car park is monitored by a third-party company and it is essential that all vehicles are registered on one of the tablets displayed at our reception desk. For all guests, our hotel check-in time is from 14:00, and check-out time is 12:00, should you have any special requests please contact the hotel directly. Please note changes to check-in or check-out times are subject to availability. A security pre-authorization of GBP 50 per night is required upon arrival for incidentals on a credit card. This pre-authorization is fully refundable upon check-out and subject to a damage inspection of the accommodations. The pre-authorization hold can take up to 7 days to release back into the guest's account. Bookings of 9 rooms or more are subject to different terms and conditions. You will be contacted by the hotel directly if you book your group on Booking.com. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.3
Based on 3098 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
D
Dawn Lane solo_traveller gb
5
Pros:

Restaurant Services

Cons:

Layout - rooms were spread out in what felt like a maze. My room was a long way from Reception.
Bathroom was tiny - had to hover over toilet to close door!

2026-07-04 via Nuitee
P
POKHREL solo_traveller gb
9
2026-07-04 via Nuitee
J
Jennifer family_with_children gb
8
Staff very helpful and pleasant . Booking systems need checking to ensure guest satisfaction
Pros:

Parking outside was main reason for booking as I have mobility issues and my family member was having hospital treating Reading.

Cons:

That booking .com had a communication issue with it’s their booking system . I had confirmed so had a double bed in my room and on arrival had been allocated a twin single room . Not what I booked or expected .

2026-07-04 via Nuitee
N
Nicole solo_traveller gb
9
Pros:

Quite, good night sleep

Cons:

Bathroom small, not a lot of room to move in.

2026-07-04 via Nuitee
L
Lynsey solo_traveller gb
4
Lovely restaurant but bedrooms badly need updating
Pros:

The restaurant and reception area are lovely: fresh, clean and modern.
The menu and food are also lovely.

Cons:

The bedrooms are very dated and badly in need of refurb.
They are very drab and the beds and pillows are like rocks.
I also didn't like, as a lone female traveller being put in a room that was adjoined with another room. I appreciate that the doors lock from either side but they offer no soundproofing at all. So at 6am I heard the guy next doors alarm, I heard him sneezing, stirring his tea & going to the toilet. It was like he was in my room and as a lone female traveller I shouldn't feel like that.

2026-07-04 via Nuitee
A
ALBA family_with_children es
1
Una porquería
Pros:

Acceso

Cons:

La atención limpieza

2026-07-03 via Nuitee
E
Emma couple gb
10
2026-07-01 via Nuitee
L
Liam solo_traveller gb
3
Average at best
Pros:

The air conditioning...

Cons:

The bed, it was like sleeping in concrete. The food also gave me food poisoning which I'm only just coming out the otherside of.

You have baths in the rooms but yet the plug doesn't go down so you can't actually have a bath! The shower screen was far too large and I couldn't actually move it as the seals were stuck

2026-06-30 via Nuitee
D
David solo_traveller gb
7
Convenient and comfortable stay
Pros:

Close to motorway junction

Cons:

Rooms a bit dated

2026-06-30 via Nuitee
A
Alice couple gb
7
Adequate but could easily be even better.
Pros:

Clean. Easy to locate.

Cons:

No lift/ elevator
Room service was expensive (per most hotels) with an additional £5 charge to bring it to the room. The tray would have been too heavy due to my back issue.
Window appeared not to close but did eventually with a big shove.
Broken tile above bath.
For a 4* I’d expect a basic biscuit in the room or bottle of water.
No fridge.

Little things that could make the hotel a solid 4* were missing/ overlooked. Please do tell clients that there’s so lift. It matters.

2026-06-30 via Nuitee
D
Deepa family_with_children gb
10
One of the best stays in UK. The whole credit to the team and the leader. Again I am saying, an amazing bunch of staff.
Pros:

The staff attitude is excellent. Very helpful and pleasant.

2026-06-29 via Nuitee
L
Levi couple gb
10
2026-06-29 via Nuitee
T
Terry couple gb
8
2026-06-29 via Nuitee
S
sarah family_with_children be
9
Pros:

Personeel top

2026-06-29 via Nuitee
Z
Zeana solo_traveller gb
10
Pros:

It was very clear and the staff were very helpful 🙂🙂

Cons:

Nothing 😁

2026-06-28 via Nuitee
T
Turek solo_traveller pl
9
2026-06-28 via Nuitee
L
Lesley solo_traveller gb
8
Pros:

Standard good value holiday inn

Cons:

Paying for parking in the hotel's own carpark. I understand the carpark being monitored and a payment system being in place, but as a guest you should not have to pay for an overnight stay in a large under utilised carpark

2026-06-28 via Nuitee
C
Cavan couple gb
6
Basic but a bit tired
Pros:

Good location from the motorway.

Cons:

It was all a bit tired. Could do with some tlc.

Room was really hot and stuffy. The AC took two hours to cool the room.

2026-06-28 via Nuitee
A
Armchairsessions Family
10
A wonderful overnight stay on the hottest UK day on record
Pros:

We chose to stay at this hotel overnight as part of a two day trip to Legoland.
We were immediately refreshed by the air con in the lobby when we arrived, it had been 35 degrees outside.
The lady on the check-in desk was very helpful and polite, and swiftly got us our key and explained how to get to our room (320).
After a lengthy walk (this place is a warren) we made it to a family room on the ground floor, not far from the rear carpark. The air conditioning was equally cold, and an absolute blessing.
The sofa bed had been made up already for our two kids and the large double bed for the grown ups was suitably inviting.
The highlight of our trip was arguably the breakfast greeting from Suleyman, with cereal box and comedy glasses on his head!! This chap needs a payrise - he was brilliant with the kids, but equally attentive with ‘grown up’ requests including our daughter’s gluten free diet.
This hotel represented great value for money, and conveniently placed with Lidl opposite, and a handful of eateries - Nando’s, Burger King etc just a five mins walk away.
No road noise to mention, although heavy footed guests could be heard in both the corridor outside our room, and in the floor above.

2026-06-27 via Tripadvisor
J
John couple gb
7
Comfortable and clean maybe a little pricey
Pros:

Easy to find and park.

Cons:

Needed more plugs in the room. No fridge

2026-06-27 via Nuitee