Holiday Inn Reading South M4 Jct 11 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (2969 reviews)
Basingstoke Road , Reading , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Some cleanliness issues
Food quality inconsistency

Categories

Cleanliness
7.94
Rooms are very clean but somewhat tired with stained carpet. Overall, cleanliness is satisfactory.
Service
8.91
Staff are friendly, attentive, and exceptionally helpful, particularly with children.
Location
8.45
Good location about 10-15 mins from Reading station, convenient for overnight stays.
Room Quality
7.9
Rooms are spacious but the mattresses varied in comfort. Some preferences were not met.
Amenities
8.43
Good facilities including a gym; however, missing some conveniences like towel hooks.
Value for Money
7.89
Breakfast included adds value, but some food quality issues noted.
Food and Beverage
8.44
Breakfast variety is excellent; however, issues with some meals reported.
Overall Experience
8.41
Overall good experience with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:16

Property Description

Convenient Location
Holiday Inn Reading South M4 Jct 11 is strategically located just off junction 11 of the M4 motorway, providing easy access to Reading’s town centre, railway station, and university. It's the perfect base for both business and leisure travelers.

Modern Amenities
Enjoy the comfort of air-conditioned rooms equipped with free high-speed internet, LCD TVs, and tea/coffee-making facilities. The fully equipped fitness centre with flat-screen TVs is ideal for staying active during your stay.

Nearby Attractions
Explore popular attractions such as Legoland, Windsor Castle, and the Oracle Shopping Centre, all within close proximity to the hotel. Plus, with easy access to major roads and business parks, you'll have everything you need for a convenient stay.

Book your stay at Holiday Inn Reading South M4 Jct 11 for a seamless blend of comfort and convenience.

Important information:

The hotel offers complimentary onsite parking for overnight residents, the car park is monitored by a third-party company and it is essential that all vehicles are registered on one of the tablets displayed at our reception desk.

For all guests, our hotel check-in time is from 14:00, and check-out time is 12:00, should you have any special requests please contact the hotel directly. Please note changes to check-in or check-out times are subject to availability.

A security pre-authorization of GBP 50 per night is required upon arrival for incidentals on a credit card. This pre-authorization is fully refundable upon check-out and subject to a damage inspection of the accommodations. The pre-authorization hold can take up to 7 days to release back into the guest's account.

Bookings of 9 rooms or more are subject to different terms and conditions. You will be contacted by the hotel directly if you book your group on Booking.com.

Please note that all Special Requests are subject to availability and additional charges may apply.

The hotel offers onsite parking at a charge for overnight residents, the car park is monitored by a third-party company and it is essential that all vehicles are registered on one of the tablets displayed at our reception desk. For all guests, our hotel check-in time is from 14:00, and check-out time is 12:00, should you have any special requests please contact the hotel directly. Please note changes to check-in or check-out times are subject to availability. A security pre-authorization of GBP 50 per night is required upon arrival for incidentals on a credit card. This pre-authorization is fully refundable upon check-out and subject to a damage inspection of the accommodations. The pre-authorization hold can take up to 7 days to release back into the guest's account. Bookings of 9 rooms or more are subject to different terms and conditions. You will be contacted by the hotel directly if you book your group on Booking.com. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.3
Based on 2969 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
G
Gabriell solo_traveller sk
4
2026-05-16 via Nuitee
F
Francesca solo_traveller gb
7
Pros:

Perfect for what we needed

2026-05-16 via Nuitee
K
Kelly-anne family_with_children gb
8
Lovely stay! Would definitely book again.
Pros:

Reception staff were fantastic on arrival, and interacted with the children.
Breakfast staff were also lovely and helpful.
Breakfast was spot on and filled us up for the day ahead.

2026-05-16 via Nuitee
J
Jordan couple gb
7
2026-05-15 via Nuitee
T
tripper2348 Business
10
Good stay
Pros:

Came because of work for the week good place to stay, staff very friendly, Sage was very welcoming and always happy to help

2026-05-14 via Tripadvisor
B
benu650 Business
10
Excellent training venue
Pros:

3 day business stay to deliver a training course.
Excellent hotel all round.
We used one of the excellent function rooms in the Academy area, and on arrival delegates were directed to the Academy reception area where hot and cold drinks are avaliable throughout the day, and then directed onto our training room.
Lunchtime food was served in the main restaurant, and was to a high standard, and morning and afternoon snacks were delivered to the room.
A special mention to Manel 👍, who was our Academy host, and was the perfect host throughout, and looked after us to the highest standards - thankyou 🙂

2026-05-14 via Tripadvisor
M
Maps14642749939 Business Loppem, West Flanders Province
10
Great experience.
Pros:

Great service from Vic at the restaurant!

2026-05-13 via Tripadvisor
D
davidcP9825JA Business
10
Great Service, even just to go for dinner and drinks
Pros:

It's a Holiday Inn, but you're getting 5-star service. Crazy. Honestly it's the best Holiday Inn I've ever been too. The staff is what makes it, truly. They're great (shout out to you Vic). The kitchen is surprisingly good and it's the best bar in the area.

2026-05-13 via Tripadvisor
R
rachela837 Family Hatfield, Hertfordshire, England
10
A birthday trip for my Son, won't be rushing back though
Pros:

Lovely hotel. Nice and clean. Noisy rooms that were quite a trek into the hotel though and 'put me up' beds rather than an actual bed in our triple family room. Rubbish nights sleep.
Food prohibitatively expensive but well located for getting snacks at Lidl across the road.
We stayed here as part of a Legoland two day deal but would not use it again as an option it as it was quite a way out of Windsor (35 minute drive in the end).
Brilliant breakfast though and Suleyman was a legend and left quite an impression on my teen.

2026-05-12 via Tripadvisor
6
632samuelk Solo travel
10
From Kenya 🇰🇪 With Love
Pros:

Amazing location, very easily accessible. The atmosphere was nice and calm with clean rooms. Great value for money!

2026-05-12 via Tripadvisor
M
Michelle solo_traveller gb
10
Pros:

Asked for a invoice when leaving and was told i have to request from booking.com even tho i have previously been given. Have requested twice via booking.com and still no invoice! Can not claim my expenses

2026-05-12 via Nuitee
K
Kharis solo_traveller gb
8
Pros:

Very good location with good sized rooms and friendly helpful staff.

2026-05-12 via Nuitee
R
Rebecca solo_traveller gb
8
Great M4 stopover
Pros:

Good location, great little gym. Good breakfast buffet.

2026-05-11 via Nuitee
E
Edward solo_traveller gb
7
2026-05-11 via Nuitee
L
Lorraine solo_traveller gb
9
Pros:

Position was ideal for visiting family

Cons:

Not enough disabled parking spaces

2026-05-11 via Nuitee
V
Vanessa couple za
8
Convenient and adequate for an overnight stay
Pros:

Convenient location ,,quiet and comfortable

Cons:

Facilities are a bit dated

2026-05-11 via Nuitee
9
98rhiw Family
10
Outstanding staff who go above and beyond!!!
Pros:

As far as facilities/rooms/location etc go, this is what you pay for and expect from a Holiday Inn… but wow!!! The staff here are simply amazing.
We stayed last night whilst visiting Legoland for my daughter’s 7th birthday. I messaged ahead to let them know and my goodness, they made such a fuss of her and made her feel like the only girl in the world!!
On arrival, they had left a birthday card with beautiful handwritten message inside our room, along with a mini birthday cake.
Then, the staff at breakfast all come to our table and sang her happy birthday and presented her with pan au chocolate with a candle in! They were brilliant, particularly Suleyman, who made sure all children were given an activity pack during breakfast (which meant parents could eat in peace!!), whilst also cracking jokes and making all the kids laugh and enjoy themselves.
A special thank you to the lovely young lady on reception (I believe her name was Allonya - apologises if I have this wrong), she really went above and beyond to make us feel special during our stay.
I would recommend this to anyone looking for a family friendly hotel!!!
Thank you so much team for going the extra mile!

2026-05-10 via Tripadvisor
T
tomlD2761LT Family
10
Definitely recommend.
Pros:

Stayed a night with the family whilst in reading, the hotel was great value for money and rooms were very nice. Food was good and service was great and we were well looked after by the staff, specifically a gentleman named Suleyman, who was very helpful and welcoming.

2026-05-10 via Tripadvisor
2
229russelc Family
10
Helpful
Pros:

Suleyaman was very helpful and a friendly person

2026-05-10 via Tripadvisor
C
callumd211 Family
10
Suleyman
Pros:

Breakfast in the morning was the highlight of our stay, Suleyman entertained our kids and made us all laugh. A great member of staff, the kids didn’t want to leave the breakfast table!

2026-05-10 via Tripadvisor