Holiday Inn Portsmouth by IHG

Hotels
Holiday Inn Hotels & Resorts
7.6 (5082 reviews)
Pembroke Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Good breakfast options
Cons:
Cleaning issues
Food allergy management
Crowded amenities

Categories

Cleanliness
6.31
There was leftover food in the cupboard. The mattress was shaky, which may raise cleanliness concerns.
Service
8.78
The staff were very polite and helpful.
Location
8.82
The hotel is well located, easy walking distance to attractions.
Room Quality
7.77
The room was compact but modern and comfortable.
Amenities
7.3
The small swimming pool and crowded amenities were noted as downsides.
Value for Money
8.26
Good value based on room size and breakfast quality.
Food and Beverage
6.31
Concerns with allergy management led to an inability to eat safely.
Overall Experience
7.28
The stay was enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Luxurious Amenities
The Holiday Inn Portsmouth offers a range of luxurious amenities including a You Fit Health Club with a swimming pool, gym, hot tub, steam room, and sauna. Guests can unwind and relax in style during their stay.

Convenient Location
Situated by the sea front, this hotel is in close proximity to the historic Dockyard and Gunwharf Quays leisure and shopping complex. Explore Portsmouth's famous attractions and enjoy a day of shopping and entertainment just a short walk away.

Modern Comforts
Each room at the Holiday Inn features modern comforts such as a flat-screen TV, tea/coffee making facilities, and air conditioning. Enjoy a comfortable and convenient stay with all the necessary amenities at your fingertips.

Book your stay at the Holiday Inn Portsmouth now and experience luxury by the sea.

Important information:

Please note, the Holiday Inn Portsmouth has a Parking Eye installed to ensure there is sufficient car parking available for hotel guests.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 12 years old and over stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 5082 reviews
Cleanliness: 6.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.28
J
James couple ca
8
2026-06-27 via Nuitee
J
Joy solo_traveller au
9
Pros:

Air-conditioning, swimming pool and a great breakfast.

Cons:

Parking spaces on-site a little awkward

2026-06-27 via Nuitee
A
Andrew couple gb
1
2026-06-27 via Nuitee
P
Paul solo_traveller gb
8
2026-06-27 via Nuitee
E
Elca couple gb
1
2026-06-27 via Nuitee
M
Mark couple gb
1
Don’t think we would stop again ,great shame
Pros:

Good location,staff friendly.

Cons:

We have stopped many times at this hotel. This the 3rd occasion the air conditioning hasn’t worked. Our stay was in the countrys latest heatwave of 34c with no AC just given a desk fan it was uncomfortable 😣 to say the least .

2026-06-27 via Nuitee
C
Cindy family_with_children gb
2
Pros:

Location and pool

Cons:

No air-conditioning, no fans.

2026-06-26 via Nuitee
D
Dilash couple gb
1
The air conditioning was not working. Very disappointed with the stay
2026-06-26 via Nuitee
L
Liz couple gg
4
Excellent staff, poor facilities, and no offer of reduced cost. They knew the air con was broken before check in
Pros:

Staff helpful and always smiling

Cons:

No reduction in cost for broken air con, they hotel was not fit for purpose

2026-06-26 via Nuitee
P
Petra couple nl
3
Pros:

De ligging van het hotel

Cons:

De airco was kapot met 36 graden
er zat een scheur in de vitrage

en de vuilnisbak zat vol in de wc toen we aan kwamen.
en het ontbijt was heel minimaal.

2026-06-26 via Nuitee
P
Pamela family_with_children gb
4
Hot
Pros:

Chpice

Cons:

We booked the hotel because of the air conditioning and it wasnt working during unprecedented hot weather this week. I spoke to another guest who said it was their 3rd visit this year, and the air-conditioning had not work on any of those previous visits.

2026-06-26 via Nuitee
D
Denise solo_traveller gb
1
Appalling. No AC in bedrooms.
Pros:

Nothing.

Cons:

34 degrees outside but no AC working in bedrooms but no notification of this when booking or checking in. Reception Staff scruffy with stains down front on shirt.

2026-06-26 via Nuitee
P
Peter couple gb
4
Disappointing and poor customer service
Pros:

Parking and leisure facilities

Cons:

advertised air conditioning not working (in a heat wave)and told not likely to this year and no concern shown. Room not ready and took a further 30 minutes, with no apology. Once in room the cleaners apologised for lack of complementary biscuits etc as had run out. Complementary shampoo was empty

2026-06-25 via Nuitee
A
Alice couple gb
9
Lovely hotel , great staff , excellent location. , would definitely book again
Pros:

Location and friendly staff

Cons:

Some of the furniture in bar area , Wien and tired , and not enough parking , only 4 disabled parking spaces which were quickly filled , not all showing disabled badges

2026-06-25 via Nuitee
T
Teresa couple gb
8
Pros:

Excellent location and friendly staff.

2026-06-25 via Nuitee
J
Julie couple gb
10
Cons:

Poor WiFi connection in room

2026-06-24 via Nuitee
A
Amita couple gb
9
Clean and comfortable stay
Pros:

Clean and comfortable

Cons:

Better breakfast choice

2026-06-23 via Nuitee
S
samantha solo_traveller gb
9
Would stay again , we all had a fab time
Pros:

Room was big , airy , comfortable and clean . Well equiped .

Cons:

N/A

2026-06-23 via Nuitee
O
Orquidea solo_traveller be
7
Pros:

Localização

Cons:

Room Service e atendimento recepção

2026-06-23 via Nuitee
M
Michael couple gb
8
2026-06-23 via Nuitee