Holiday Inn Portsmouth by IHG

Hotels
Holiday Inn Hotels & Resorts
7.6 (5448 reviews)
Pembroke Road , Portsmouth , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Good breakfast options
Cons:
Cleaning issues
Food allergy management
Crowded amenities

Categories

Cleanliness
6.31
There was leftover food in the cupboard. The mattress was shaky, which may raise cleanliness concerns.
Service
8.78
The staff were very polite and helpful.
Location
8.82
The hotel is well located, easy walking distance to attractions.
Room Quality
7.77
The room was compact but modern and comfortable.
Amenities
7.3
The small swimming pool and crowded amenities were noted as downsides.
Value for Money
8.26
Good value based on room size and breakfast quality.
Food and Beverage
6.31
Concerns with allergy management led to an inability to eat safely.
Overall Experience
7.28
The stay was enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Luxurious Amenities
The Holiday Inn Portsmouth offers a range of luxurious amenities including a You Fit Health Club with a swimming pool, gym, hot tub, steam room, and sauna. Guests can unwind and relax in style during their stay.

Convenient Location
Situated by the sea front, this hotel is in close proximity to the historic Dockyard and Gunwharf Quays leisure and shopping complex. Explore Portsmouth's famous attractions and enjoy a day of shopping and entertainment just a short walk away.

Modern Comforts
Each room at the Holiday Inn features modern comforts such as a flat-screen TV, tea/coffee making facilities, and air conditioning. Enjoy a comfortable and convenient stay with all the necessary amenities at your fingertips.

Book your stay at the Holiday Inn Portsmouth now and experience luxury by the sea.

Important information:

Please note, the Holiday Inn Portsmouth has a Parking Eye installed to ensure there is sufficient car parking available for hotel guests.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

7.6
Based on 5448 reviews
Cleanliness: 6.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.28
6
672tracyn Couples Rye, East Sussex, England
6
Better than expected
Pros:

Better than expected as we'd heard the bad news about no air con. However they've put a fan in every room, it's very clean and comfortable, and the pool is lovely for a swim and hot tub! Breakfast basic, but everything you need, staff very attentive and kind.

2026-08-29 via Tripadvisor
A
Andrew family_with_children gb
7
2026-08-29 via Nuitee
C
Chaweewan couple gb
9
2026-08-29 via Nuitee
S
Stephen family_with_children gb
8
All ok but could be much better
Pros:

Location, comfortable and quiet

Cons:

No air conditioning, rooms and eating area needs modernising

2026-08-29 via Nuitee
J
Julie solo_traveller gb
9
Pros:

Perfect location for visiting the historic dockyard and Spinnaker tower

Cons:

The bathroom in the room was very tight and not suitable for anyone with mobility problems. It became tiresome for an able bodied person

2026-08-29 via Nuitee
K
KIM solo_traveller au
7
2026-08-29 via Nuitee
M
Marion couple gb
9
Excellent location. Would recommend.
Pros:

Location was very good. We stayed 2 nights prior to a cruise and we had a chance to have a look around Portsmouth.

Cons:

Menu in the restaurant was not very good. Not enough choice.

2026-08-28 via Nuitee
T
Tahsin couple gb
4
Sadly it did not meet our expectations considering what we paid. Not what I expected from a hotel
Pros:

Location was brilliant.
Restaurant was also good.

Cons:

AC wasn’t working throughout stay - only learnt this at check-in. Even with a fan, the room was too hot. We had a terrible stay.
Hotel is also very tired looking, curtains were falling off and hanging off the rail.
We were given a twin room despite requesting a double pre-booking and no other double was available.

2026-08-28 via Nuitee
A
Andrew couple gb
6
Very nice
Pros:

Apart from that the place was nice
Breakfast very good
Staff nice

Cons:

No air con broken

2026-08-28 via Nuitee
A
amanda solo_traveller gb
10
Great hotel, great facilities and staff
Pros:

Staff v helpful, leisure facilities clean and everything working
good pub, The Dolphin, in walking distance

Cons:

location is south sea, not city centre so there is a good walk

2026-08-28 via Nuitee
X
Xandra family_with_children gb
7
Pros:

Amenities

Cons:

Its was hot

2026-08-28 via Nuitee
S
Sam family_with_children gb
10
2026-08-27 via Nuitee
C
Chris couple gb
10
Visiting family, so perfect…..
Pros:

Location…..

Cons:

Nothing

2026-08-27 via Nuitee
L
Lee solo_traveller gb
10
We had a great time the pool was cold
Pros:

Pool and the comfort of the room

Cons:

Location needs a supermarket or shop near by

2026-08-27 via Nuitee
H
hafay59 Solo travel Reading, Berkshire, England
4
Woeful facilities and false information on Health Club Opening Times
Pros:

The room was clean enough. The remote control did not work properly. BOTH shower gel and shampoo dispensers were empty.
I booked this hotel specifically to use the spa facilities, and planned my evening around the opening times. The welcome leaflet stated that the spa closed at 22.00 on the day I visited, with the "wet side" facilites being closed at 21.30 for cleaning. I used the jacuzzi for 5 minutes and it did not function after that. At 20.55 I was using the sauna when the spa receptionist opened the door to "warn" me that he was shutting down the wet side facilities, but I could stay for another minute or two. I queried the timing, and was told that it needed to cool down before it closed at 21.30! I then left the spa at 21.05, and asked the duty manager why the information stated was incorrect. She did take note of my complaint, and said that she would inform the General Manager at Handover. I have since heard nothing. I am annoyed that the sauna, jacuzzi and steam room were closed 35 minutes ahead of the stated closing time. False advertising/information. Next time I will book with the Travelodge, as my recent experience with them was an improvement on this.

2026-08-26 via Tripadvisor
O
O5951LLlauraw Family Brighton and Hove, East Sussex, England
8
Better than reviews suggest
Pros:

Far better than the reviews indicate but room for improvement. We paid similar prices to Travelodge. If it had cost more, it would have probably irritated me that breakfast supplies were very low if you came down later and the air conditioning was off. I still say this hotel is a cut above the basic chains.

As a warning, simply not room in the car park for modern cars. I have just resprayed mine. It cost £1000. I am not a car snob, but it has made me sensitive. There was not room for the other person to open the door without touching mine slightly unless they were incredibly careful (then almost impossible). I am quite a shy and sensitive person, but felt my car was touched although chances no damage which there was not, which I suspected but did want to check. Anyway, it was not a great experience. Just do not park there if you have a newish car and are sensitive.

2026-08-26 via Tripadvisor
T
Tim extended_group nl
7
Pros:

Het onbijt was erg goed en de kamers schoon. De badkamer was goed.

Cons:

De aico werkte niet. Ik zag reviews van 3 jaar terug dat deze toen ook al niet werkte en nu nog steeds niet.
Gelukkig werkte het weer wat mee waardoor het nog uit te houden was.

2026-08-26 via Nuitee
N
Neel extended_group in
1
Cons:

While booking, the booking.com site mentioned that the hotel offered air conditioned rooms. This was the main reason for booking this hotel. The A/c wasn’t working and we were not informed about this. It was hot and our stay was not pleasant as all.

2026-08-26 via Nuitee
A
Ahmed H extended_group om
6
2026-08-26 via Nuitee
K
Karen solo_traveller gb
10
2026-08-25 via Nuitee