Holiday Inn Portsmouth by IHG

Hotels
Holiday Inn Hotels & Resorts
7.6 (4622 reviews)
Pembroke Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Good breakfast options
Cons:
Cleaning issues
Food allergy management
Crowded amenities

Categories

Cleanliness
6.31
There was leftover food in the cupboard. The mattress was shaky, which may raise cleanliness concerns.
Service
8.78
The staff were very polite and helpful.
Location
8.82
The hotel is well located, easy walking distance to attractions.
Room Quality
7.77
The room was compact but modern and comfortable.
Amenities
7.3
The small swimming pool and crowded amenities were noted as downsides.
Value for Money
8.26
Good value based on room size and breakfast quality.
Food and Beverage
6.31
Concerns with allergy management led to an inability to eat safely.
Overall Experience
7.28
The stay was enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Luxurious Amenities
The Holiday Inn Portsmouth offers a range of luxurious amenities including a You Fit Health Club with a swimming pool, gym, hot tub, steam room, and sauna. Guests can unwind and relax in style during their stay.

Convenient Location
Situated by the sea front, this hotel is in close proximity to the historic Dockyard and Gunwharf Quays leisure and shopping complex. Explore Portsmouth's famous attractions and enjoy a day of shopping and entertainment just a short walk away.

Modern Comforts
Each room at the Holiday Inn features modern comforts such as a flat-screen TV, tea/coffee making facilities, and air conditioning. Enjoy a comfortable and convenient stay with all the necessary amenities at your fingertips.

Book your stay at the Holiday Inn Portsmouth now and experience luxury by the sea.

Important information:

Please note, the Holiday Inn Portsmouth has a Parking Eye installed to ensure there is sufficient car parking available for hotel guests.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 12 years old and over stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 4622 reviews
Cleanliness: 6.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.28
5
53983654162773761b9147b81b6c16b7 couple gb
5
2026-04-18 via Nuitee
8
8bc0d8b1051c712451e3261e7bb11058 couple gb
9
Pros:

Room was smaller then expected, otherwise very clean and comfortable, all staff very helpful, with excellent customer service, great choice of breakfast

Cons:

Everything was as expected, a great weekend break

2026-04-17 via Nuitee
9
9905473ea066739a73522f13f96d5f65 solo_traveller fr
10
Pros:

Super hôtel ans everything thanks

2026-04-17 via Nuitee
1
196e7a65e4e273f61f617eba0807c3b7 family_with_children fr
8
2026-04-16 via Nuitee
0
0d93bcb74d1372e50202c2ff8dff99df solo_traveller gb
3
Need some updates/ refurbishment
Pros:

The only thing that was actually nice it was the breakfast.

Cons:

The hotel is old .. everything is outdated compared to the current prices .I just went to the Village hotel the previous night and I felt I went back like 20-30 years while I paid almost the same amount. The parking spaces are tiny and limited. Although my booking included a parking space I shortly received a message that said it is not guaranteed....but they have other options .I never had this experience after I actually paid for the space ....

2026-04-16 via Nuitee
6
69f973b8aaef73948ffa984bfff2d8d9 solo_traveller gb
6
2026-04-16 via Nuitee
D
d928bdf0cdad70e64d87055749997bf6 solo_traveller fr
7
Pros:

La piscine

Cons:

La salle de bains, le.personnel pas très souriant.

2026-04-15 via Nuitee
7
78cb7889a001728c59b5d64e3e622d7f couple gb
8
2026-04-14 via Nuitee
2
22c33382917470db302242c5e7816996 couple gb
8
Was a lovely stay
Pros:

Was a great location to the ferry port

Cons:

Nothing all good

2026-04-14 via Nuitee
D
d7c1d4e1c6ba73185a08bde1986a6706 solo_traveller gb
10
Comfortable, relaxing and hotel nicely situated for our needs.
Pros:

Staff, spacious family room and facilities. Breakfast and especially dinner, food was amazing.

Cons:

Nothing, hence our second stay in a year.

2026-04-14 via Nuitee
8
88bffadcf17973bfc3a0017a6bdec73f family_with_children gb
10
Pros:

Stunning location right near the beach and pier.
Staff were really lovely and excellent with my son who has additional needs.

2026-04-13 via Nuitee
C
cd1bc4f0190770bac31f9e0b3bfd34e2 couple gb
7
We would stay again and was good value for what you pay
Pros:

It was in a great location, bed was really comfortable, blinds were really good at keeping the light out, slept really well. The breakfast was also good and felt overall it was good value for money

Cons:

The rooms could do with a refresh such as painting, new TV, upgrade the bathrooms
The room next door was extremely loud but the hotel did give them warnings so they kept on top of it but the noise was pretty loud and could hear from our room

2026-04-13 via Nuitee
D
d7c1d4e1c6ba73185a08bde1986a6706 couple gb
7
2026-04-13 via Nuitee
2
2cfb6aa99bcd728499b6a9babb1d16d1 family_with_children gb
9
Great room and breakfast
Pros:

Friendly welcome and friendly staff throughout our stay. Spacious, clean and comfortable room. Good to have tea/coffee making facilities. Excellent breakfast with lots of choices.

2026-04-13 via Nuitee
1
11ff2e643f7c70094796255e959bf517 solo_traveller gb
8
2026-04-13 via Nuitee
0
0354fba9e9de733c8b145be98e02783e solo_traveller gb
7
Pros:

The breakfast buffet was good. The swimming pool was good.

Cons:

Booked a room with sea view. The room was tired. Bathroom finishes, especially tired. The whole room set out was wrong. From the bed the view out the window was the hotel room brick wall, window and hotel sign. If the bed was on the opposite side then a view was possible. Actually had to stand at the window for a sea view. Rooms are obviously standard set out and not individualised to make the most of the views. Disappointed for the expensive room.

2026-04-13 via Nuitee
C
c987364c7dbc73b939348c74cb5c3199 solo_traveller gb
7
Pros:

Staff were very friendly.however did not get my points

Cons:

Pillows realy bad . Asked for softa and just got lumpyer. Toilet floor also dirty on check in

2026-04-13 via Nuitee
6
6f3b4ed8230670b4f47d452188535a8d couple gb
7
Generally ok, just needs a little tweaking with the shower and bed.
Pros:

Nice quiet location.
Friendly staff.

Cons:

Shower weak, bed not particularly comfortable

2026-04-13 via Nuitee
7
7733e2cb922673d4f914a40d68b36238 solo_traveller gb
10
2026-04-13 via Nuitee
8
8446b253bb79706d363be844c6ca6745 solo_traveller gb
8
2026-04-13 via Nuitee