Holiday Inn Guildford by IHG

Hotels
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Holiday Inn Hotels & Resorts
8 (3349 reviews)
Egerton Road , Guildford , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Cleanliness issues
Room refurbishment needed
Some amenities not functioning

Categories

Cleanliness
7.46
Mentioned issues with bathroom cleanliness and maintenance.
Service
8.43
Staff described as friendly and helpful in multiple reviews.
Location
8.47
Convenient location for various activities and close to the railway station.
Room Quality
7.42
Rooms noted as needing refurbishment and improvements.
Amenities
7.95
Good dining and some appreciated facilities, but some amenities like the jacuzzi were not working.
Value for Money
7.91
Value perceived as decent despite some issues mentioned.
Food and Beverage
8.46
Food quality received positive remarks across several reviews.
Overall Experience
7.93
Overall satisfaction noted, though with some areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:03

Property Description

Luxurious Leisure Centre and Spa Facilities

The Holiday Inn Guildford boasts a modern leisure centre with a swimming pool, sauna, steam room, and fully equipped gym. Indulge in rejuvenating treatments at the beauty rooms, ensuring a relaxing stay.

Comfortable and Well-Equipped Bedrooms

The spacious bedrooms at Guildford Holiday Inn feature air conditioning, en-suite bathrooms, tea/coffee facilities, and free Wi-Fi. With cozy sofas, large work desks, and seating areas, guests can unwind in style.

Delicious Dining Options and Convenient Location

Savor exquisite meals at the international restaurant or enjoy local ales at the lounge bar. Located just 3 miles from Guildford Castle, with easy access to Central London, this hotel is the perfect choice for leisure and business travelers alike.

Book now to experience the perfect blend of luxury and convenience at Holiday Inn Guildford Hotel.

Important information:

All guests are required to present the credit/debit card used to book upon arrival. If you require your reservation to be paid for by a third party, please contact the hotel before arriving to have a third party payment set up.

The property will require government-issued photographic ID of the card holder to be sent to them.

Please be advised that cash payment is not accepted upfront, and you must provide a credit/debit card with sufficient funds to cover the cost of the room rate via a pre-authorization. This usually takes 5-7 working days, dependent on the card issuers processing times.

Please note that the car park is on private land. A fee applies for parking. Guest are required to enter their correct vehicle registration to receive the discounted rate parking of £5 per night. . If you do not enter the correct vehicle registration into the ParkingEye terminals at reception, a Parking Charge Notice may be issued.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £35 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8
Based on 3349 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
P
Perry • couple • gb
10
Very pleased.
Pros:

Great 100%

Cons:

Everything

2026-07-11 • via Nuitee
S
Simon • family_with_children • gb
8
Quick trip for a Goodwood FoS trip
Pros:

Handy location and the right price

Cons:

The need to pay to park our car while staying

2026-07-11 • via Nuitee
F
Frank • solo_traveller • gb
9
2026-07-10 • via Nuitee
H
Henderson • solo_traveller • gb
10
2026-07-10 • via Nuitee
A
Alexandru • solo_traveller • gb
10
2026-07-10 • via Nuitee
J
James • couple • gb
7
Great staff. Tired hotel with an unnecessary parking fee.
Pros:

The staff were fantastic throughout.

Cons:

The hotel, and especially our room, seemed rather tired. The carpet was worn and ripped in our room with no plugs by the bed.
It was disappointing to be charged to park at the hotel considering it was 30+ minutes walk from the train station and other public transport - how else are you going to get to the hotel?!

2026-07-09 • via Nuitee
B
betty • solo_traveller • fr
10
2026-07-09 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

Great hotel attractions to clean ingredients
.n

2026-07-08 • via Nuitee
A
alxgrn82 • Business • Widnes, Cheshire, England
10
Excellent stay
Pros:

Stayed here recently and had a genuinely good experience from start to finish. The welcome was warm and friendly, and the staff were attentive throughout the stay. The location is convenient, making it easy to get around. Breakfast was good, and having a pool on site was a nice bonus.

The room itself was a decent size and the bed was comfy, nothing fancy but perfectly comfortable. Honestly, I can’t fault the experience, everything was exactly as it should be.

Would definitely stay again and happy to recommend to others looking for a reliable, well-run hotel in Guildford.

2026-07-07 • via Tripadvisor
M
M • solo_traveller • gb
10
Pros:

The staff were all excellent.

2026-07-07 • via Nuitee
R
Rocel • couple • gb
9
Lovely stay overall - great food, attentive staff and comfy rooms.
Pros:

It was walking distance to the social club, which was where I was going. Room was bigger than I expected and bed was really comfortable.

Cons:

Not really did not like but for improvement - some of the areas looked dated and may need refurbishing

2026-07-07 • via Nuitee
Y
YaSkT • solo_traveller • sg
8
Pros:

Room was large enough for the family. Had AC in the room, which was good for the UK summer heat

Cons:

Not close to town, eatery or places of interest.
Carpark chargeable even though they have such huge area for it.

2026-07-07 • via Nuitee
W
W6869IZpatd • Family
10
Great location for visit to Guildford
Pros:

Stayed 2 nights to attend Guilfest. Clean, comfortable, quiet, excellent location for bus service, good value & easy booking and check in/out. Hotel responded to messages and helpful. We did not use the restaurant or amenities so cannot comment on those

2026-07-06 • via Tripadvisor
C
Curiosity22286868863 • Couples
8
Restaurant breakfast manager was a star
Pros:

The breakfast staff were brilliant when we had been told the wrong time for breakfast. They got us a cooked breakfast, and anything else we requested, with no fuss. The breakfast manager today (6th July) turned around our view of our stay, after a tricky start.

When we arrived on a Friday for a 3 night stay we had been given a twin bed and not a double. We asked to change rooms but were told it wasn’t possible. Then in the bar, the member of staff told me a price for a drink and then it was more at the till. He didn’t explain when I queried it, just huffed and expected me to pay the higher price, which I did. If he had explained why, or acknowledged the mistake and apologised it would have been better.

So, a not so good start on Friday evening, but the housekeeping staff and restaurant staff were brilliant and turned around our opinion of the customer service. The rooms were clean and well stocked.

2026-07-06 • via Tripadvisor
S
Sarah • extended_group • gb
8
Comfortable for a 1 night stay
Pros:

Reception is lovely, staff very friendly and helpful, breakfast was good

Cons:

Room was a little tired, flat pillows and lack of shower hat, biscuits in room. Carpet could do with a bit of a freshen up and the shower would be more pleasant with a glass screen rather than a shower curtain

2026-07-06 • via Nuitee
R
Richard • couple • gb
10
Great
Pros:

Breakfast was a highlight. We stayed during Guilfest, as did many other people. Was great

Cons:

I was pleased with the booking

2026-07-06 • via Nuitee
C
Caroline • family_with_children • gb
8
2026-07-06 • via Nuitee
S
Sarah • solo_traveller • gb
8
Pros:

Good standard of cleanliness comfortable bed

Cons:

Corporate identity, lacked character. RECEPTION staff rather matter of fact, lacked friendliness.

2026-07-06 • via Nuitee
W
Warren • family_with_children • gb
6
Pros:

Breakfast is OK. Dinner was disappointing. It looks like those dishes we ordered were the reheat foods!

Cons:

Room is old, swimming pool too small, gym only open up to 8pm and 7pm during weekend, definitely not a resort types of hotel.

2026-07-06 • via Nuitee
A
Alenka • solo_traveller • gb
9
Pros:

Staff, breakfast.....

Cons:

X

2026-07-05 • via Nuitee