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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Fruits
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Shallow end
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Pool cover
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Leisure Centre and Spa Facilities
The Holiday Inn Guildford boasts a modern leisure centre with a swimming pool, sauna, steam room, and fully equipped gym. Indulge in rejuvenating treatments at the beauty rooms, ensuring a relaxing stay.
Comfortable and Well-Equipped Bedrooms
The spacious bedrooms at Guildford Holiday Inn feature air conditioning, en-suite bathrooms, tea/coffee facilities, and free Wi-Fi. With cozy sofas, large work desks, and seating areas, guests can unwind in style.
Delicious Dining Options and Convenient Location
Savor exquisite meals at the international restaurant or enjoy local ales at the lounge bar. Located just 3 miles from Guildford Castle, with easy access to Central London, this hotel is the perfect choice for leisure and business travelers alike.
Book now to experience the perfect blend of luxury and convenience at Holiday Inn Guildford Hotel.
All guests are required to present the credit/debit card used to book upon arrival. If you require your reservation to be paid for by a third party, please contact the hotel before arriving to have a third party payment set up.
The property will require government-issued photographic ID of the card holder to be sent to them.
Please be advised that cash payment is not accepted upfront, and you must provide a credit/debit card with sufficient funds to cover the cost of the room rate via a pre-authorization. This usually takes 5-7 working days, dependent on the card issuers processing times.
Please note that the car park is on private land. A fee applies for parking. Guest are required to enter their correct vehicle registration to receive the discounted rate parking of £5 per night. . If you do not enter the correct vehicle registration into the ParkingEye terminals at reception, a Parking Charge Notice may be issued.
A deposit may be required at the property.
Location
Guest Reviews
Friendly staff
Nothing
We appreciate the automatic lighting in the hallways and how quiet the place seemed to be.
The room and bathroom was clean and well presented. T tiled bathroom floor was especially appreciated in the mad heat outside.
The breakfast was generous in spread and the room was light and airy.
The staff at breakfast and the staff on the welcome desk were polite.
Not all the lights over the beds worked but we were there staying only once night and it was really late by the time we arrived.
My sister is partial sighted and she couldn't see the second towel (it was a twin room) so we asked for another on the way up from breakfast and we were told there should be one in the cupboard.
We walked back to room, passing staff cleaning the rooms. My sister immediately looked in the cupboard for the missing towel and on finding it there, she telephoned down to reception to say thanks but we don't need one.
Five minutes later, someone knocked on the door and I answered it to a particularly angry woman with a towel, who proceeded to thrust it at me, ranting with something like 'Why didn't you just take from the trolleys in the hall? I had to run all the way from the front!' (note- we were went DOWN the steps to room 101, it wasn't hardly far.) Not very hospitable at all!
It would have been helpful if it was pointed out on our arrival that the WIFi code was written in the pouch holding the key cards too...
Beds were surprisingly comfy, nice upstairs and when you walk into the lobby, but then you proceed down into your hotel rooms and it’s very dingy.
Paying for parking. Turning up and finding out it’s £8 to pay for parking on top of staying there surprised me massively, usually a hotels parking is free..
Good value and great location next to university
Bit dated
Vriendelijk personeel, nette kamer met airconditioning, grote bedden met prima matras, lekker zwembad en een geweldig ontbijt.
Jammer dat er parkeerkosten waren. Maar £8,- voor 24 uur is te doen.
Room basic but clean. Good value for money and towels and shower gel provided
Staff and service exceptional
Food very good.
Facilities such as pool and staff great.
Nothing.
No water in the rooms to make a coffee, towels really old, personnel not helpful at all, 6 o’clock in the morning the personnel with no manners calling you “mate” there is nobody to make you coffee. Air conditioning in the room did not work having central air conditioning to make the room absolutely cold.
Staff were (with the exception of the man on the Spa desk on the Sunday morning) super friendly and helpful. Literally everyone was charming, smiley and hospitable.
We also enjoyed our dinner - even though the air con was arctic - which we ate in the bar area as the whole restaurant had been booked out for a coach party and a (very loud) party was going on in a function room.
Fortunately we could not hear any of it from our lower ground floor room.
The exterior is VERY tired which was a worry when we arrived. Reception has been smartened up which made us feel much better, but our room was tired and a bit shabby. Carpet very worn in places and the bathroom chipped and in need of modernisation. It's a shame but for one night not the end of the world.
The beds iin our double 'suite' with sofa bed were very comfortable and our group of three adults slept fine. The sofa bed would not have been great for taller people or for more than one.
The spa is also very shabby and tired. Treatment prices were pretty high - prohibitively so - and if I'd booked in looking for a spa experience around the pool I might have been disappointed. We had booked knowing there was a pool to chill out in after a long sponsored walk on the North Downs so it was a shame it was a bit meh.
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