Garner Hotel Macon West by IHG

Hotels
•
Garner
8.3 (417 reviews)
110 Plantation Inn Drive , Macon , US
+1 478-474-9922

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff (multiple mentions)
Convenient location close to highway and nearby stores
Generally clean, comfortable and nicely decorated rooms
Good lobby coffee (many guests cite it positively and return for it)
Pet/dog-friendly with outdoor space
Convenient access from I-475 and repeat-guest appeal
Cons:
Occasional strong/musty or soured room odors reported
Maintenance issues: TV signal problems, drawer not closing, bathtub drainage, shower head hooks missing
Breakfast inconsistent or underwhelming (cold/skimpy items)
No in-room coffee pots (coffee only in lobby)
Pool reported closed
Inconsistent checkout information noted on at least one stay

Categories

Cleanliness
7.6
Many guests report clean rooms and attentive staff, but several notable issues (musty/ soured odors, found trash, water on bathroom floors, slippery shower in handicapped room) lower the score.
Service
9.8
Consistently praised: friendly, professional and helpful front desk and staff; multiple repeat guests cite excellent service (few isolated inconsistencies noted).
Location
9.7
Frequently noted as convenient and close to highway and nearby amenities (Walmart/Subway); good exterior space for dogs — highly favorable location sentiment.
Room Quality
7.1
Rooms described as comfortable and well-decorated by many, but issues reported include TV signal problems, drawer that wouldn't stay closed, missing shower head hooks, poor bathtub drainage, and occasional bad odors.
Amenities
7
Strong points: good lobby coffee and accessible breakfast offering. Negatives: no in-room coffee pots, breakfast quality inconsistent, pool reported closed, and building-wide cable issues reported.
Value for Money
8
Many guests feel the hotel offers good convenience and comfort for passing travelers (repeat stays), though some expect better breakfast/amenities for the price.
Food and Beverage
7.8
Coffee is frequently praised and a deciding factor for returning guests; hot breakfast receives mixed to negative comments (cold or skimpy offerings) affecting the score.
Overall Experience
9.4
Overall positive experience for many: friendly staff, comfortable rooms, convenient location and repeat stays; isolated but impactful negatives (odor, some maintenance issues, closed pool) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Outdoor Pool and Hot Tub
Fairfield Inn Macon West boasts an inviting outdoor pool and hot tub, perfect for relaxing after a day of exploring the nearby Museum of Arts and Sciences.

Spacious and Modern Rooms
Experience comfort and convenience in our spacious rooms featuring cable TV with HBO, free Wi-Fi, and coffee-making facilities. Upgrade to a room with a sofa bed and fridge for added convenience.

Convenient Amenities
Start your day right with a daily continental breakfast, take advantage of the business center, and stay informed with free daily newspapers. With attractions like the Georgia Music Hall of Fame and Grand Opera House just a short drive away, Fairfield Inn Macon West is the ideal choice for your stay in Macon.

Important information:

5.00 USD State Recovery Fee, is not included in the price. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Location

Guest Reviews

8.3
Based on 417 reviews
Cleanliness: 7.6
Service: 9.8
Location: 9.7
Room Quality: 7.1
Amenities: 7
Value for Money: 8
Food and Beverage: 7.8
Overall Experience: 9.4
A
Anne • couple • us
10
Just right
Pros:

Location and very clean with a comfy bed and breakfast.

2026-11-03 • via Nuitee
A
Anne • couple • us
10
2026-11-03 • via Nuitee
T
Teresa • couple • us
10
Would stay here again.
Pros:

Very clean

2026-11-02 • via Nuitee
M
Margaret Dale • couple • ca
10
Great
Pros:

Great service

Cons:

Clock i. Room

2026-10-30 • via Nuitee
W
William • couple • us
7
Overall good but disappointing about the cable Tv
Pros:

Location. Cleanliness

Cons:

Cable TV wasn’t working properly in the entire bldg. No local stations

2026-10-28 • via Nuitee
C
Cheryl • solo_traveller • us
9
Pros:

Staff very friendly and helpful

2026-10-28 • via Nuitee
S
shujing • solo_traveller • ca
5
2026-10-26 • via Nuitee
F
Frank • couple • us
5
2026-10-18 • via Nuitee
T
Tincher • couple • us
7
2026-10-15 • via Nuitee
R
Reginald • solo_traveller • us
10
Whenever I return to Macon, this is where I will be staying.
Pros:

The staff were very friendly, courteous, and professional. The coffee is amazing. The cffee was the tipping point for me choosing this hotel a 2nd time. Keep that going.

Cons:

I'm not a big fan of pets in a hotel, but I know pets mean a great deal to a number of people. The staff ensured the place was clean and there was little to no evidence that pets were there.

2026-10-11 • via Nuitee
A
Andrea • solo_traveller • us
7
What time is checkout?
Pros:

Location is close to highway. Employees very friendly with one exception.

Cons:

Booking.com and the checkout info on the back of the door both say noon. However, the lady at the front desk that day said it's 11 am. Another time that I stayed there, I believe it was noon. Need consistent time up front.

Had a drawer constantly open itself.

2026-10-07 • via Nuitee
J
Jeff • couple • us
8
One night stay on our trip. Friendly check-in and comfortable room. Perfect for the occasion.
Pros:

Access from I475 was convenient and the room was clean and comfortable

Cons:

No complaints

2026-09-10 • via Nuitee
A
Ashley • couple • us
10
2026-09-04 • via Nuitee
M
Mary • couple • us
10
Our go to in Macon
Pros:

We’ve stayed here a few times now whenever we’re passing through Macon on our excursions north. Super comfy & convenient for our dog too. Love the coffee & big cups too. Everyone is super friendly & helpful too!

2026-09-03 • via Nuitee
D
debbie • solo_traveller • us
8
Pros:

We booked just 1 night, we were headed home to NMB
We thought the added breakfast was good. You have to go to the lobby to get morning coffee. No coffee pots in room.

Cons:

The only thing before I get dressed is having a coffee in the morning. No coffee pots in the room
Everything else was great

2026-08-30 • via Nuitee
W
William • solo_traveller • us
10
Pros:

Always a comfortable stay

2026-08-28 • via Nuitee
G
Gene • solo_traveller • us
10
2026-08-20 • via Nuitee
A
Andrea • solo_traveller • us
10
Pros:

It's clean. The staff is attentive and helpful.

2026-08-20 • via Nuitee
V
Vicki • couple • gb
6
2026-08-17 • via Nuitee
D
David • family_with_children • us
8
2026-08-15 • via Nuitee