Four Points by Sheraton - San Francisco Bay Bridge

Hotels
Four Points by Sheraton
8.3 (508 reviews)
1603 Powell Street , Emeryville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious rooms
Cons:
Inadequate breakfast options
Noise issues from outside

Categories

Cleanliness
8.76
Rooms were reported as super clean.
Service
8.23
Staff interactions were mostly positive, but some issues with customer service were noted.
Location
9.27
Great location close to San Francisco and amenities.
Room Quality
7.72
Rooms had comfort issues and noise from the freeway.
Amenities
7.75
Amenities such as breakfast were lacking; hot tub was not operational.
Value for Money
8.71
Good value considering the location and services offered.
Food and Beverage
7.26
Breakfast options were noted as insufficient.
Overall Experience
8.73
Overall experience was positive with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Luxurious Accommodations
Featuring a seating area with flat-screen TV, coffee machine, and the option for a microwave and fridge, each room at Four Points by Sheraton – San Francisco Bay Bridge ensures a comfortable stay.

Dining Experience
Indulge in a delectable breakfast at Café Four with a variety of options, and savor personalized burgers, salads, and signature soups for dinner. The Lobby Lounge offers a cozy atmosphere for evening drinks and meals on select nights.

Convenient Amenities
Enjoy the outdoor pool, hot tub, fitness center, and business center during your stay. With free WiFi, 24-hour front desk service, and complimentary parking, your needs are always met at our 100% non-smoking hotel.

Book your stay at Four Points by Sheraton – San Francisco Bay Bridge for a delightful and convenient experience.

Important information:

Our breakfast included rate includes breakfast for two guests only. Breakfast for additional guests can be purchased at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 508 reviews
Cleanliness: 8.76
Service: 8.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 7.26
Overall Experience: 8.73
G
Gabriel solo_traveller us
10
2026-01-30 via Nuitee
S
Sakina solo_traveller us
3
I will think twice before booking Sheridan again.
Pros:

Staff was very helpful and respectful

Cons:

Elevator not working and didn’t feel safe with doors wide open to anyone who walks in. I had stayed in Sheridan in LA prior to coming to SF so decided to book the same. Very scary experience

2026-01-21 via Nuitee
T
Tom couple us
10
This was the second time we stayed at this hotel. It is walking distance to the shopping mall.
Pros:

Excellent room service and front desk staff.

Cons:

Did not get Marriott points due to booking thru booking.com

2026-01-19 via Nuitee
M
Maria De Los Angeles solo_traveller us
10
2026-01-19 via Nuitee
H
Hongyi solo_traveller cn
10
2026-01-19 via Nuitee
P
Peggy couple us
5
Hotel was mediocre at best. Will not stay again.
Pros:

They apparently "upgraded" us to an ADA room -- I guess in some people's minds that is an upgrade. The room was large, but weirdly, poorly arranged.

Cons:

The bathroom had no mirror. The bed was TOO soft, almost squishy. The room was so close to the freeway we heard freeway noise all night long. I guess that was the "upgrade?" Being closer to the freeway? (We had a room closest to the freeway.) There was no refrigerator in the room.

2026-01-19 via Nuitee
T
Tarina family_with_children us
7
Was what I expected but was ok
Pros:

The front desk night women was very welcoming.

Cons:

Wasn’t notified about construction so parking was a little difficult. Also value of room wasn’t what I expected .

2026-01-19 via Nuitee
T
Ta Hua family_with_children tw
6
It's called a double bed, but it's actually a single bed
Pros:

早餐及免費停車

Cons:

房間雙人床,睡兩個成年人,太小!

2026-01-15 via Nuitee
M
Maxwell couple us
8
2026-01-13 via Nuitee
J
Jessica couple us
5
Needs transparency about the bar and restaurant and fix the elevator and rooms
Pros:

Location and parking

Cons:

No elevator, no restaurant, no bar, ended up with a 3rd floor room- acoustic falling off ceiling in bedroom. Staff was great.

2026-01-12 via Nuitee
A
Alejandro family_with_children us
7
Good location
Pros:

The accommodations

Cons:

The attitude from the front desk receptionists. We are Hispanics and as soon as another couple checked in, they dismissed us, and we still had some questions. It was as we were not guests in the hotel.

2026-01-11 via Nuitee
T
Tiffany family_with_children us
10
2026-01-10 via Nuitee
R
Roberto couple cr
7
Fair price
Pros:

Está bien ubicado y es cómodo de precio

Cons:

Necesita mantenimiento nos dieron habitación en piso 4 y los elevadores no funcionaban

2026-01-06 via Nuitee
A
aescalan couple mx
7
Buen hotel, pero mala experiencia por falla en los elevadores de 6 días.
Pros:

En general, ofrece una buena relación calidad-precio. El personal de recepción y en general, todo el personal es muy amable. Las habitaciones son cómodas y la limpieza se hace todos los días. El baño es moderno y funcional. El desayuno es muy bueno.

Cons:

El día que llegamos (19 de diciembre), sólo funcionaba uno de los dos elevadores, al día siguiente se descompuso el único elevador que funcionaba, por lo que todos los huéspedes tuvimos que subir y bajar por las escaleras de emergencia. Dejamos el hotel el día 25 de diciembre, y durante casi 6 días no pudieron reparar ninguno de los elevadores. Si tomamos en cuenta que es un hotel de 7 pisos y que las escaleras desembocan al exterior (donde te mojas siempre que llueve), no es un problema menor. Por nuestras actividades, mi esposo y yo tuvimos que subir y bajar las escaleras, por lo menos unas 4 veces cada día, lo cual resultó bastante molesto. Entiendo que es una eventualidad y que no se puede calificar a un establecimiento por un incidente, pero fue un incidente que duró, al menos 6 días y que denota falta de atención de la persona encargada del mantenimiento.

2026-01-06 via Nuitee
J
John couple us
7
Clean and comfortable; it was a very short stay. Staff was very nice and helpful
Pros:

It was clean, the room was comfortable.

Cons:

The elevator was not working.

2026-01-05 via Nuitee
A
Ahmad family_with_children us
1
2026-01-03 via Nuitee
R
Roxas family_with_children us
5
2026-01-02 via Nuitee
D
David family_with_children us
7
2026-01-01 via Nuitee
C
Cheryl extended_group us
7
It was nice that we didn’t have to pay extra for parking. Would be nice to get a break on the cost because of a medical
Pros:

We were able to be on the 1st floor.

Cons:

The bar was closed and we had to leave early, so we missed breakfast.

2025-12-31 via Nuitee
I
Igor family_with_children hr
8
2025-12-30 via Nuitee