Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.6 (3077 reviews)
8368 Alexandra Road , Richmond , ca

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
5.56
Numerous reviews point to serious cleanliness issues, with dirty facilities and rooms.
Service
8.53
Some reviews noted the staff were nice and responsive, contributing positively to the overall experience.
Location
9.57
Multiple reviews highlight the convenient location near the airport and restaurants.
Room Quality
7.52
The condition of the rooms varied, but some guests found them comfortable despite some issues.
Amenities
7.55
Mixed sentiments about amenities, with suggestions for improvement in certain areas.
Value for Money
6.51
Guests expressed that the price was too high for the quality of the experience.
Food and Beverage
7.56
Some guests found the food quality poor, but there were dining options available.
Overall Experience
8.03
Generally mixed feelings, with significant positives and negatives balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:10

Property Description

Convenient Location and Shuttle Service
Situated just a short 10-minute drive from Vancouver International Airport, our Richmond hotel offers a complimentary 24-hour shuttle service to ensure a hassle-free journey for our guests.

Modern Rooms with Amenities
Each of our air-conditioned rooms at Four Points by Sheraton Vancouver Airport is thoughtfully equipped with a 42-inch flat-screen TV, mini fridge, coffee maker, in-room laptop safe, and a spacious work desk with plenty of power outlets and USB charging ports.

Dining and Entertainment Options
Indulge in delicious meals at the Worldwide Café for breakfast and dinner, and unwind with a drink at the Kimberley lounge while catching up on the latest sports events on our flat-screen TVs.

Ready to experience comfort and convenience at our hotel? Book your stay now and enjoy all these fantastic amenities and more!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 13.02 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 3077 reviews
Cleanliness: 5.56
Service: 8.53
Location: 9.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 7.56
Overall Experience: 8.03
M
Ming2202 • family_with_children • tw
10
Pros:

服務態度佳，有咖啡機盡情取用。
附近餐廳多。
有機場接駁車。
房間有微波爐可用。

Cons:

浴室環境較差，毛巾置於洗手檯下方，浴室櫃子較為簡陋。沒有蓮蓬頭可用。

2026-02-14 • via Nuitee
K
Ken • couple • ca
9
Pros:

Close to the airport, front desk is very accommodating and accessible, room is clean and comfortable, the bed is comfy too.

Cons:

It would be good to get a nonslip mat for the shower!

2026-02-14 • via Nuitee
A
Audrey • couple • ca
9
Great price for a clean comfortable short stay, and great customer service
Pros:

Affordable, clean, staff was good, free shuttle was really handy, and suprisingly very quiet considering it is in the flight path. Didnt hear a thing in our room.

Cons:

Cant think of anything we didnt like

2026-02-13 • via Nuitee
A
Alika • family_with_children • au
3
Cons:

Not much help provided if flight delayed etc

2026-02-13 • via Nuitee
J
Jeff • solo_traveller • ca
10
Pros:

Close to the airport. Lots of restaurants

2026-02-13 • via Nuitee
J
JIAN • couple • ca
10
2026-02-13 • via Nuitee
M
Mike • couple • ca
10
2026-02-13 • via Nuitee
W
Wan • solo_traveller • ca
5
2026-02-13 • via Nuitee
S
sarah • family_with_children • dk
8
2026-02-12 • via Nuitee
B
Basu • couple • ca
9
2026-02-12 • via Nuitee
Z
Zeinab • solo_traveller • gb
8
2026-02-12 • via Nuitee
J
June • family_with_children • ca
8
2026-02-10 • via Nuitee
S
Stephen • couple • ca
10
Great location good value.
Pros:

It is located near the airport.

2026-02-10 • via Nuitee
V
Vishal Bhatt • couple • ca
5
2026-02-09 • via Nuitee
K
Katharine • couple • us
9
We will mark this hotel as the go to for our future Vancouver trips!
Pros:

Woman at the front desk was lovely, personable, and helpful. Room was very clean and well maintained. Shuttle service was on time and driver was very nice. Thank you so much!

Cons:

Nothing, everything was wonderful

2026-02-09 • via Nuitee
T
Theresa • couple • ca
8
2026-02-09 • via Nuitee
T
Teresa • family_with_children • ca
8
Pros:

Only stayed one night. Was comfortable and clean. Airport shuttle was handy.

2026-02-09 • via Nuitee
D
Danielle • family_with_children • ca
7
Pros:

Shuttle was on time and super helpful. Front desk check in was very pleasant.

Cons:

Definitely a dated hotel but was exactly what we needed for an overnight layover.

2026-02-08 • via Nuitee
S
Sheila • couple • ca
10
Pros:

The room was large and beds very comfortable, all staff were friendly and super efficient, the airport shuttle was smooth and dependable with excellent timing.

2026-01-31 • via Nuitee
M
Monica • solo_traveller • ca
1
Worst hotel ever stayed in, would not recommend to anyone.
Pros:

Lobby

Cons:

Room smelled like damp baddy and mold, bedding was not fresh, room was musty smelling made me unwell, stains on lamp shade, pillows , bedding, upholstered chair all smelled like they had never been cleaned

2026-01-31 • via Nuitee