Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.6 (3077 reviews)
8368 Alexandra Road , Richmond , ca

listing image 1
Show all photos
Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
5.56
Numerous reviews point to serious cleanliness issues, with dirty facilities and rooms.
Service
8.53
Some reviews noted the staff were nice and responsive, contributing positively to the overall experience.
Location
9.57
Multiple reviews highlight the convenient location near the airport and restaurants.
Room Quality
7.52
The condition of the rooms varied, but some guests found them comfortable despite some issues.
Amenities
7.55
Mixed sentiments about amenities, with suggestions for improvement in certain areas.
Value for Money
6.51
Guests expressed that the price was too high for the quality of the experience.
Food and Beverage
7.56
Some guests found the food quality poor, but there were dining options available.
Overall Experience
8.03
Generally mixed feelings, with significant positives and negatives balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:10

Property Description

Convenient Location and Shuttle Service
Situated just a short 10-minute drive from Vancouver International Airport, our Richmond hotel offers a complimentary 24-hour shuttle service to ensure a hassle-free journey for our guests.

Modern Rooms with Amenities
Each of our air-conditioned rooms at Four Points by Sheraton Vancouver Airport is thoughtfully equipped with a 42-inch flat-screen TV, mini fridge, coffee maker, in-room laptop safe, and a spacious work desk with plenty of power outlets and USB charging ports.

Dining and Entertainment Options
Indulge in delicious meals at the Worldwide Café for breakfast and dinner, and unwind with a drink at the Kimberley lounge while catching up on the latest sports events on our flat-screen TVs.

Ready to experience comfort and convenience at our hotel? Book your stay now and enjoy all these fantastic amenities and more!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 13.02 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 3077 reviews
Cleanliness: 5.56
Service: 8.53
Location: 9.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 7.56
Overall Experience: 8.03
S
Salim • solo_traveller • ae
8
2026-03-14 • via Nuitee
G
Glenn • solo_traveller • ca
6
Comfortable and close to airport but tell the truth about your “free” breakfast or breakfast included on your ads
Pros:

Close to airport and a few restaurants and it was quiet

Cons:

The shuttle service was delayed and you couldn’t get through to someone right away to let you know when the driver could be by . Also when I booked the room I tried in hotels with free breakfast and this one came up so I booked it and when I asked what time the FREE breakfast was they said it’s not free but $20 for a CONTINENTAL breakfast…really? $20 for a continental breakfast only?

2026-03-13 • via Nuitee
J
Jeongwon • solo_traveller • ca
8
2026-03-13 • via Nuitee
M
MING HUA • couple • tw
9
2026-03-13 • via Nuitee
M
Marie • extended_group • ca
6
Old hotel but clean
Pros:

Location was in close proximity (5 min) to metro station

Cons:

Room beside elevator despite asking for quiet area. Old hotel

2026-03-12 • via Nuitee
C
Corina • extended_group • ca
9
Convenient & close to airport
Pros:

We had the shuttle pick us up & drop us off at the airport & stayed 1 night. Great hotel for staying at if you are flying for holidays.

2026-03-12 • via Nuitee
G
Gerald • couple • ca
10
2026-03-11 • via Nuitee
J
Janice • family_with_children • ca
7
2026-03-10 • via Nuitee
R
Regan • family_with_children • ca
8
2026-03-09 • via Nuitee
D
Daniel • family_with_children • us
9
Great hotel
Pros:

Location cleanliness size of room

Cons:

Water pressure in shower

2026-03-09 • via Nuitee
H
Ho • solo_traveller • ca
10
Pros:

The proximity to the airport

2026-03-09 • via Nuitee
D
Derek • couple • ca
9
A really good airport hotel option
Pros:

Friendly staff, clean, quiet, free shuttle to/from airport, close to Skytrain. And the super comfortable beds and pillows

2026-03-09 • via Nuitee
E
Emily • couple • ca
5
Adequate
Pros:

It was fine

Cons:

There was a dirty robe in the closet and the front desk staff had nothing to say other than it must not have been fully cleaned. Ew

2026-03-08 • via Nuitee
A
Anthony • couple • im
3
Pros:

Location to restauramts

Cons:

Dirty room that was quite dated

2026-03-08 • via Nuitee
J
Joe • couple • ca
10
2026-03-08 • via Nuitee
G
Gill • extended_group • ca
10
2026-03-08 • via Nuitee
C
Cote • family_with_children • ca
10
2026-03-07 • via Nuitee
K
Kim • couple • ca
10
Great place to stay
Pros:

Service was amazing

2026-03-07 • via Nuitee
J
joel • family_with_children • ca
4
Cons:

Hotel has a strong fragrance smell

2026-03-06 • via Nuitee
R
Robert • couple • nl
9
Great location, free airport pickup and drop off, comfortable room and bed.
Pros:

Nice comfortable Room and Bed.

Cons:

Nice restaurant would have been nice. I was told they did have but closed down. But many great restaurants nearby.

2026-03-06 • via Nuitee