Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.6 (3636 reviews)
8368 Alexandra Road , Richmond , ca
+1 604-214-0888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
5.56
Numerous reviews point to serious cleanliness issues, with dirty facilities and rooms.
Service
8.53
Some reviews noted the staff were nice and responsive, contributing positively to the overall experience.
Location
9.57
Multiple reviews highlight the convenient location near the airport and restaurants.
Room Quality
7.52
The condition of the rooms varied, but some guests found them comfortable despite some issues.
Amenities
7.55
Mixed sentiments about amenities, with suggestions for improvement in certain areas.
Value for Money
6.51
Guests expressed that the price was too high for the quality of the experience.
Food and Beverage
7.56
Some guests found the food quality poor, but there were dining options available.
Overall Experience
8.03
Generally mixed feelings, with significant positives and negatives balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:10

Property Description

Convenient Location and Shuttle Service
Situated just a short 10-minute drive from Vancouver International Airport, our Richmond hotel offers a complimentary 24-hour shuttle service to ensure a hassle-free journey for our guests.

Modern Rooms with Amenities
Each of our air-conditioned rooms at Four Points by Sheraton Vancouver Airport is thoughtfully equipped with a 42-inch flat-screen TV, mini fridge, coffee maker, in-room laptop safe, and a spacious work desk with plenty of power outlets and USB charging ports.

Dining and Entertainment Options
Indulge in delicious meals at the Worldwide Café for breakfast and dinner, and unwind with a drink at the Kimberley lounge while catching up on the latest sports events on our flat-screen TVs.

Ready to experience comfort and convenience at our hotel? Book your stay now and enjoy all these fantastic amenities and more!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

7.6
Based on 3636 reviews
Cleanliness: 5.56
Service: 8.53
Location: 9.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 7.56
Overall Experience: 8.03
L
Lori • solo_traveller • us
8
2026-08-23 • via Nuitee
R
Rickie • couple • us
8
2026-08-22 • via Nuitee
J
Jessica • solo_traveller • ca
10
Pros:

Close to airport and train to airport/into Vancouver. Also close to local plazas and restaurants. Staff were friendly and helpful

Cons:

Paid parking ($10/day)

2026-08-22 • via Nuitee
X
Xudong • solo_traveller • us
8
2026-08-22 • via Nuitee
R
Rhonda • extended_group • ca
5
2026-08-21 • via Nuitee
R
Raiwako • solo_traveller • ca
4
Pros:

The location was convenient, parking was great.

Cons:

T.V could be more updated, like a smart 📺 would ne a bonus. Proper drinking WATER should be readily available in every room or atleast on each floor and not having to go all the way to the lobby.

2026-08-21 • via Nuitee
M
Matthieu • couple • fr
9
Très bien
Pros:

L'emplacement en proximité directe de l'aéroport avec système de navette gratuite est évidemment un gros atout.
Mais au-delà de cela, les chambres sont spacieuses, calmes et confortables. Café et thé à disposition constante. Accueil agréable.

Cons:

L'hôtel manque un peu de caractère, c'est un peu impersonnel

2026-08-20 • via Nuitee
雪雯 • couple • tw
9
聯繫時自己名字拼音、中文寫法要注意有問題時趕緊寫信給對方知道順便要求更正
Pros:

地點好。服務人員態度親切。記得，住宿飯店方如果有跟您聯繫，要看看他們拼音寫你的名字，中文、英文拼音有錯要趕緊跟他們寫信聯絡順便請他們更改。以免辦理入住時，雖然護照、信用卡正確也會在入住時因為櫃檯（跟您聯繫的人不一定會在櫃檯）存疑會出麻煩，我們差一點無法入住。

Cons:

沒有。

2026-08-20 • via Nuitee
C
Chelsea • couple • ca
6
Compared to the price of other hotels it was fine
Pros:

More affordable than other locations

Cons:

Didn’t have the location, amenities, or cleanliness of other hotels

2026-08-19 • via Nuitee
P
PEI SHU • couple • ca
8
Pros:

Great location. There are lots of places to eat nearby, most are Asian restaurants. Free Shuttle to YVR airport.

Cons:

The bathroom in the room needs to be cleaned more thoroughly, as there is a urine odor.

2026-08-19 • via Nuitee
J
Julian • solo_traveller • gb
4
Grand Park Hotel? More like Grubby Park Hotel
Pros:

The location was okayyyyyy well, it wasn’t far from the Airport…

Cons:

Grotty, dated, dirty bathroom (hairs stuck to the floor) dirty mirrors,
Maybe once in an affluent area, sadly now it’s far from. Won’t be coming back

2026-08-18 • via Nuitee
R
Ruitong • family_with_children • cn
8
2026-08-18 • via Nuitee
K
KAILASAM • couple • gb
10
decent stay and good location, but overpriced.
Pros:

Location, size of room and free airport shuttle were highlights.

Cons:

overpriced

2026-08-18 • via Nuitee
M
Michelle • couple • ca
8
Was pleasant
Pros:

Close to the airport,airport shuttle,good staff

2026-08-17 • via Nuitee
S
Sam from Melbourne • solo_traveller • au
6
Pros:

It's close to Airport.

Cons:

During the night sleeps there's very high level of noise because of lots off the arriving aircrafts are flying on low altitude close to hotel. It's impossible to have a good sleep.

2026-08-17 • via Nuitee
A
Alex • family_with_children • nl
6
Pros:

location

Cons:

bedsize, really, really not queen, max 140cm for a double

2026-08-17 • via Nuitee
H
HANYUE • couple • us
10
吃喝一站搞定
Pros:

极大满足吃喝需求

Cons:

暂无

2026-08-17 • via Nuitee
C
Chet Dervish • couple • au
9
Excellent experience. Recommend to others.
Pros:

NA

Cons:

All good

2026-08-17 • via Nuitee
均 • couple • jp
2
2026-08-16 • via Nuitee
A
Anca • family_with_children • ca
5
Dirty hotel, not good value for the money
Pros:

Close (10min) walk to skytrain, offer airport transport, reception staff was helpful.

Cons:

The rooms are dirty, mattresses and linen are old and lost the bright white a long time ago. The cleaning service does a very poor job to maintain the room.

2026-08-16 • via Nuitee