Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.6 (3415 reviews)
8368 Alexandra Road , Richmond , ca

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
5.56
Numerous reviews point to serious cleanliness issues, with dirty facilities and rooms.
Service
8.53
Some reviews noted the staff were nice and responsive, contributing positively to the overall experience.
Location
9.57
Multiple reviews highlight the convenient location near the airport and restaurants.
Room Quality
7.52
The condition of the rooms varied, but some guests found them comfortable despite some issues.
Amenities
7.55
Mixed sentiments about amenities, with suggestions for improvement in certain areas.
Value for Money
6.51
Guests expressed that the price was too high for the quality of the experience.
Food and Beverage
7.56
Some guests found the food quality poor, but there were dining options available.
Overall Experience
8.03
Generally mixed feelings, with significant positives and negatives balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:10

Property Description

Convenient Location and Shuttle Service
Situated just a short 10-minute drive from Vancouver International Airport, our Richmond hotel offers a complimentary 24-hour shuttle service to ensure a hassle-free journey for our guests.

Modern Rooms with Amenities
Each of our air-conditioned rooms at Four Points by Sheraton Vancouver Airport is thoughtfully equipped with a 42-inch flat-screen TV, mini fridge, coffee maker, in-room laptop safe, and a spacious work desk with plenty of power outlets and USB charging ports.

Dining and Entertainment Options
Indulge in delicious meals at the Worldwide Café for breakfast and dinner, and unwind with a drink at the Kimberley lounge while catching up on the latest sports events on our flat-screen TVs.

Ready to experience comfort and convenience at our hotel? Book your stay now and enjoy all these fantastic amenities and more!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 13.02 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 3415 reviews
Cleanliness: 5.56
Service: 8.53
Location: 9.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 7.56
Overall Experience: 8.03
A
Andrew • couple • sg
5
2026-05-30 • via Nuitee
K
Kapena • couple • ca
9
2026-05-30 • via Nuitee
J
Jinyuan • couple • cn
6
2026-05-30 • via Nuitee
A
Aimee • couple • gb
8
2026-05-30 • via Nuitee
I
Isaac • couple • us
5
2026-05-30 • via Nuitee
T
TianKong • family_with_children • ca
5
Unsatisfied
Pros:

Location

Cons:

Fridge was not plugged in and the kettle was not working

2026-05-30 • via Nuitee
D
Dharmendra • couple • gb
5
Pros:

Shuttle

Cons:

Rooms no proper lights

2026-05-29 • via Nuitee
K
Kaitlan • solo_traveller • ca
8
2026-05-28 • via Nuitee
L
LJ • family_with_children • ca
4
Pros:

Very handy for the airport, with a complimentary shuttle service to the airport on a regular basis.

Cons:

Restaurant offering for dinner was not good. Breakfast was also not very good. Staff were helpful but quite often difficult to find in the restaurant in particular.

2026-05-27 • via Nuitee
Z
Zhu • family_with_children • us
10
2026-05-27 • via Nuitee
B
Belinda • family_with_children • us
10
Nice clean hotel in walking area.
Pros:

At check-in, they arranged a shuttle service to the cruise port for us. We walked a short distance to the mall for lunch. We enjoyed dinner at the hotel and the breakfast buffet was worth the money.

2026-05-27 • via Nuitee
Y
Yuen • couple • ca
10
2026-05-26 • via Nuitee
A
Austin • solo_traveller • us
9
2026-05-26 • via Nuitee
L
Lesley • solo_traveller • gb
10
2026-05-26 • via Nuitee
C
Carol • solo_traveller • ca
4
Pros:

Staff

Cons:

Facilities or lack of cold empty restaurant

2026-05-26 • via Nuitee
W
williams • solo_traveller • ca
10
Pros:

Convenient airport shuttle service

2026-05-26 • via Nuitee
C
Christine • solo_traveller • ca
8
2026-05-26 • via Nuitee
S
Sarah Lynne • solo_traveller • ca
7
Comfortable, easy access to transit
Pros:

A warm welcome from the staff, a spacious room, and a comfortable bed. Convenient location for buses and sky train access and easily accessible from the Airport. Good for a restful sleep if you have an early flight.

Cons:

The rooms are a bit old-fashioned and dark. Cleanliness could be improved, found thick black hair on the bathroom towels/shower walls and there was dust/dead bugs on the window sills. I also had to switch the fridge in the room to a low setting as it was making a high-pitched whining noise. The rooms look like they could be updated. I did not pay for the breakfast in the end as it was a $20 charge.

2026-05-25 • via Nuitee
A
Alice • solo_traveller • hk
6
Old decor and lights not working in room
Pros:

Location close to mall restaurants and sky train

Cons:

No laundry

2026-05-25 • via Nuitee
W
Wei • solo_traveller • ca
7
没有
Pros:

没有

Cons:

没有

2026-05-25 • via Nuitee