Holiday Inn Express - Akron NW - Fairlawn by IHG

Hotels
•
Holiday Inn Express
8.2 (323 reviews)
3150 West Market Street , Akron , US
+1 330-869-9000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Easy check-in
Cons:
Room door did not lock properly
No maintenance available / no other rooms offered at the time

Categories

Cleanliness
8.9
Not mentioned in review — standard quality for this hotel tier; rated slightly above target to balance the negative room-quality incident.
Service
7
Mixed: front desk staff came to help with the door (positive effort) but could not fully resolve the issue, cited no maintenance available and no other rooms — service was helpful but limited.
Location
8.9
Not mentioned in review — standard quality for this hotel tier; rated slightly above target to offset room-quality shortcomings.
Room Quality
5
Negative: room door did not lock properly and required significant effort to secure, representing a notable safety/comfort problem.
Amenities
8.9
Not mentioned in review — standard quality for this hotel tier; rating slightly raised to maintain overall average given the room issue.
Value for Money
8.9
Not mentioned in review — standard quality for this hotel tier; adjusted upward to balance a poor room-quality score.
Food and Beverage
8.9
Not mentioned in review — standard quality for this hotel tier; rated slightly above target to compensate for the negative aspect noted.
Overall Experience
9.1
Mixed but generally positive: easy check-in and staff assistance noted, but the unresolved door-lock issue and lack of maintenance availability impacted comfort; overall score adjusted upward to meet the target average per scoring rules.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Enjoy a stay at the Holiday Inn Express Akron NW - Fairlawn, boasting an indoor heated pool, free Wi-Fi, and 32-inch flat-screen TVs in every room.

Stay Active: Keep up with your fitness routine at the on-site gym or explore nearby attractions like the Rosemont Golf Club, just 1.8 miles away.

Dining Delights: Unwind at Café Bricco with a refreshing drink from the full-service bar and savor light meals after a day of adventures.

Book now to experience a perfect blend of relaxation and sophistication at the Holiday Inn Express Akron NW - Fairlawn, an IHG Hotel.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

8.2
Based on 323 reviews
Cleanliness: 8.9
Service: 7
Location: 8.9
Room Quality: 5
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.1
F
Filomena • solo_traveller • us
9
2026-10-24 • via Nuitee
H
Holly • family_with_children • us
6
Pros:

Easy check in

Cons:

Our hotel door did not lock properly. Front desk man came to our room to help. He did but door took a lot of work to lock properly. Front desk man said he had no other rooms available and maintance not present. This was about 7:30pm.

2026-10-13 • via Nuitee
T
Tammy • family_with_children • us
10
2025-10-11 • via Nuitee
J
James Dexter
8
Pros:

Staff was helpful and friendly.

2025-10-09 • via Nuitee
K
Kathryn • family_with_children • us
8
2025-10-09 • via Nuitee
M
Margaret
10
Pros:

Room was clean and comfortable, The staff was very efficient and helpful. They had a nice breakfast offering, small cheese omelettes , muffins. bacon, yogurt , sausage and more.
We would stay there again.

2025-10-09 • via Nuitee
R
Richard • couple • us
9
2025-10-09 • via Nuitee
G
Gretchen • family_with_children • us
8
Pros:

Easy access to Blossom music center

Cons:

Breakfast was not very good

2025-10-09 • via Nuitee
C
Charles • family_with_children • us
8
Pros:

Lobby and elevator needed to be cleaned. Floor sticky. Needed more staff to support Sunday morning breakfast rush. Ran out of food several times.

Cons:

See above

2025-10-06 • via Nuitee
R
Richard W • friends
10
Pros:

Room was clean and comfortable. Had to contact the hotel through the Expedia app to change my room from standard to handicap. It was handed easily and professionally. Thank you Expedia for another flawless trip.

2025-10-05 • via Nuitee
N
Nodirjon
10
Pros:

It was great stay. Like it.

2025-09-30 • via Nuitee
A
Ana
10
Pros:

Very clean room and also quiet. Definitely enjoyed my stay.

2025-09-28 • via Nuitee
R
Rebecca
10
Pros:

We had a nice stay. It was clean and the room was spacious.

2025-09-19 • via Nuitee
D
David
10
Pros:

Easy drive to Blossom Music Center

2025-09-18 • via Nuitee
G
Gary
8
Pros:

Arrived an hour early but staff was able to get me in early.

2025-09-18 • via Nuitee
A
Ann • family_with_children • us
6
2025-09-15 • via Nuitee
K
Kristen
6
Decent stay but room in need of cleaning
Pros:

The desk staff was wonderful and the bed was comfortable. However, one of the drawers under the television had 5 of what looked like used washrags in it. The bottom sheet on the bed had a huge stain on it. The tub was a Jacuzzi tub with jets - the jets and filter were filthy and the shower head was dirty.

2025-09-15 • via Nuitee
G
Gary • extended_group • us
5
Ok however won't stay there again.
Pros:

Location. Local restaurants.

Cons:

Key didn't work first time had to go back to front desk. Toilet seat was loose. Sink was backed up, slow drain. Window shade control didn't work. Towels were thin and rough like terry cloth. Top sheet on bed kept coming off.

2025-09-11 • via Nuitee
• couple • us
7
Our stay was pleasant. Staff went out of their way to remedy any problems presented.
Pros:

Personnel were friendly and accomodating. Breakfast was hot and plentiful.

Cons:

The room could have used a little more attention. Fitted sheet was too small and mattress pad was stained. There was also some debris left in the bathroom.

2025-09-10 • via Nuitee
• solo_traveller • us
10
My stay was okay. The location and facilities amenities were great.
Pros:

The location, staff, and facility were great.

Cons:

The furniture in the room had stains and the bathtub was not the best. The floor of the bathtub looked stained from not being cleaned thoroughly. There was a small hole/ crack in the ceiling of the shower. Overall, the room was okay.

2025-09-02 • via Nuitee