FairBridge Inn & Suites Poconos

Hotels
4.4 (557 reviews)
1220 West Main Street , Stroudsburg , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Refund received
Cons:
Hotel closure
Poor communication

Categories

Cleanliness
2.29
The hotel is closed for sanitary reasons.
Service
7.26
Lack of communication from booking.com.
Location
7.3
Hotel is closed and not accessible.
Room Quality
2.25
The hotel is closed, thus no rooms are available.
Amenities
2.28
No amenities available due to hotel closure.
Value for Money
2.24
Charged for a closed hotel.
Food and Beverage
2.29
No food and beverage as the hotel is closed.
Overall Experience
9.26
Got a refund after experiencing the closure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:59

Property Description

Escape to the Scenic Pocono Mountains
Nestled in the heart of the picturesque Pocono Mountains, The FairBridge Inn & Suites Poconos offers a perfect retreat for nature lovers and adventure seekers alike.

Relax in Style and Comfort
Unwind in the tropical atrium, rejuvenate in the sauna at the fitness center, and make free local calls in the cozy guest rooms equipped with all the modern amenities you need.

Versatile Meeting Spaces and High-Speed Connectivity
Whether you're hosting a business conference or a special event, take advantage of the flexible meeting rooms that can accommodate up to 200 guests. Stay connected with complimentary high-speed wired and wireless Internet access throughout the hotel.

Book now for an unforgettable stay at The FairBridge Inn & Suites Poconos!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.4
Based on 557 reviews
Cleanliness: 2.29
Service: 7.26
Location: 7.3
Room Quality: 2.25
Amenities: 2.28
Value for Money: 2.24
Food and Beverage: 2.29
Overall Experience: 9.26
J
Joseph couple us
1
Pros:

The hotel is closed out of business had to find another hotel to stay at

2025-09-15 via Nuitee
R
Rory couple us
1
Terrible. Booking.com offered a hotel that has been closed for months and has not refunded me yet.
Pros:

Nothing

Cons:

Everything, the building had been closed for months and the hotel was nonexistent… we had to book another place… we reached out to booking.com for a refund and am still waiting for a response for the refund. We were told we would hear back within three hours and it’s already been 24 hours and still no communication from booking.com

2025-09-13 via Nuitee
P
parlor family_with_children us
1
Pros:

We didn't stay there because it shut down so I would like you to give me back my money

Cons:

It's not open.No more but I don't know why you charged me

2025-09-12 via Nuitee
N
Noam couple il
1
The place is closed for sanitary reasons!!!!!! We paid and we got our money back!!!!
Pros:

The place is closed for sanitary reasons!!!!!! We paid and we got our money back!!!!

Cons:

The place is closed for sanitary reasons!!!!!! We paid and we got our money back!!!!

2025-09-11 via Nuitee
K
Kristie family with young children us
1
Bad
Pros:

I showed up to the hotel and it was closed! I was charged for my booking just to find out that it wasn't even open and had to make a last minute booking somewhere else! I want my money back

2025-04-10 via Nuitee
D
Dawn friends
2
Pros:

The propert was closed due to unsafe structure

2025-03-30 via Nuitee
A
Aneisha partner
2
Pros:

The property has been shut down!! We did not even get to stay here. I will be disputing the charge with my bank to get my money back. I had book a whole new hotel the night of my stay. I was not happy to drive lol the way to PA to find out that this location has been shut down. It needs to be taken off of your website immediately!!!!

2025-02-09 via Nuitee
B
Brady young couple us
1
Horrible. I want my refund
Pros:

Nothing they were closed and they stole my money I still haven’t gotten a refund it’s been 2 weeks

Cons:

Everything they were completely shut down charged me and I still haven’t gotten a refund

2025-01-28 via Nuitee
S
Stephanie young couple us
1
It never happened
Cons:

It is condemned and shut down to the public no water heat or hot water. We were never able to check in I have been trying to get my money back with zero help for over a week

2025-01-08 via Nuitee
P
Pearson young couple us
1
We didn’t get to stay and had to sleep in car that night!!!
Pros:

Well my son arrived and the place was abandoned. So nothing. We would like out money back!!!!

Cons:

That it was closed and they took our money!

2025-01-01 via Nuitee
T
Tara Lee family
2
Pros:

This hotel should not be allowed to book guests. We walked in the lobby & there was no heat. The atrium where the pool is was not heated. Pool empty with sign saying "under construction". Room dumpy, but habitable. They turned the water off while we were in our room without contacting us. Other then random men sitting in the cold lobby playing video poker, I'm pretty sure we were the only people in the hotel. Parking lot was dark & empty. Hotel listing has beautiful pic of pool area, but nowhere indicates it's a closed construction area.

2024-12-29 via Nuitee
S
Sreelatha young couple us
6
Pleasant
2024-12-25 via Nuitee
A
Amy family with young children us
1
Bad
2024-12-22 via Nuitee
R
Ray
10
Pros:

Quick and convenient check in, bery quiet.

2024-12-12 via Nuitee
S
Stanley young couple us
3
Large room the furniture was very nice bed uncomfortable
Pros:

The location was close to where I was going the room was large the bed was uncomfortable

Cons:

The room was under construction, there was no tissues there was loud music that lasted till after midnight

2024-12-01 via Nuitee
K
Kristina young couple us
1
We did not stay we were not allowed because they were shut down
Pros:

Nothing when we arrived there were orange signs on the door that said do not enter unsafe structure. We were left in by the people working there and found the ceiling leaking in the lobby. Also, all in the pool area. It was raining inside their boiler system had broken and the place was Completely empty yet they told us we could stay there if we wanted to.

Cons:

Unsafe not clean falling apart

2024-11-26 via Nuitee
W
William
6
Pros:

There was a sign on the door that said "Danger Unsafe Structure"! No wonder there was not a single other car in the lot!!

2024-11-23 via Nuitee
E
Edward family with young children us
9
Superb
Pros:

👍👍👍👍👍

2024-11-15 via Nuitee
K
Kimberly young couple us
1
Absolutely horrible!!
Pros:

Nothing!!

Cons:

Everything!! No hot water no heat, toilet didn’t flush, water wouldn’t go down in the tub, had to kick the the door open once u opened it with the card!! Everything that was listed on the site was either “renovations, bar on the patio which the pool & bar was indoors not open , & the dining area. The other bar was open 2 hours, went there to get a drink I gave him $20 he gave me $5 back & said he had no change & would give me a discount the rest of the night!! We left in the morning no refund!! 😡😡😡😡

2024-11-09 via Nuitee
P
Patrick
2
Pros:

Loud bass music till 3 a.m.

2024-10-29 via Nuitee