DoubleTree by Hilton Hotel Toronto Airport West

Hotels
Doubletree by Hilton
8 (3112 reviews)
5444 Dixie Road , Mississauga , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
High cost for breakfast
Transport service problems

Categories

Cleanliness
7.21
Concerns were raised about room cleanliness and dirty utensils.
Service
9.18
Staff was generally friendly and accommodating, with some positive interactions.
Location
7.72
Mixed feelings about location; some found it inappropriate for relaxation.
Room Quality
9.17
Most reviews noted comfort and good room setup.
Amenities
8.7
Good amenities including warm cookies at check-in, though shuttle service had issues.
Value for Money
7.16
Reported high breakfast costs and value concerns for the overall stay.
Food and Beverage
6.21
Negative remarks regarding food quality and breakfast charges.
Overall Experience
8.68
Overall good experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:11

Property Description

Convenient Location
Located just a 7-minute drive from Toronto's Pearson International Airport, the DoubleTree by Hilton Toronto Airport West Hotel offers a prime location for travelers. With a complimentary 24-hour airport shuttle service, getting to and from the airport is a breeze.

Modern Amenities
Enjoy complimentary WiFi throughout the hotel and take advantage of the well-equipped fitness centre during your stay. Stay connected with free local calling in the comfort of your room.

Explore and Relax
Guests have easy access to Highway 401, making it convenient to explore the surrounding scenic parks, golf courses, and shopping centres. After a day of sightseeing, unwind at the hotel knowing on-site parking is available for your convenience.

Book your stay at DoubleTree by Hilton Toronto Airport West Hotel for a seamless travel experience.

Important information:

Please note that this property does not accept cash, debit cards or master cards.

Please note that the airport shuttle service operates on a first-come, first-served basis. It runs every 40 minutes based on demand. Call the hotel directly for more information.

When traveling with pets, please note that an extra charge of USD 75 per pet, per stay applies.

Breakfast is included for adult guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 16 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 3112 reviews
Cleanliness: 7.21
Service: 9.18
Location: 7.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 8.68
Y
Yuan couple ca
9
2026-07-17 via Nuitee
B
benoit solo_traveller fr
9
2026-07-16 via Nuitee
M
Mohammed couple us
8
2026-07-16 via Nuitee
G
Gurdeep Kumar family_with_children ca
8
2026-07-14 via Nuitee
L
Lydia solo_traveller gb
5
Pros:

The room was spacious and very close to the airport

Cons:

I found the staff were not very friendly

2026-07-13 via Nuitee
B
Betty family_with_children ca
9
Our second summer there for 5 days. Would choose hotel again.
Pros:

Shuttle service to and from airport. Choice of breakfast options. Grab and go or sit down and order off menu or use buffet.

2026-07-13 via Nuitee
K
Kenneth solo_traveller us
9
Pros:

The front reception appearance. Open and spacious.

Cons:

Having to pay for parking.

2026-07-12 via Nuitee
C
Carlos extended_group co
6
Se requiere más supervisión, la entrada del hotel se ve descuidada.
Pros:

Buenas instalaciones.

Cons:

No estuvieron pendientes del estado de la habitación, el 9 de julio no la arreglaron.

2026-07-12 via Nuitee
J
john solo_traveller gb
8
2026-07-11 via Nuitee
R
Ramya solo_traveller us
10
Pros:

Great location, wonderful staff, very convenient shuttle service, and great value for money. Perfect rest stop near the airport.

2026-07-11 via Nuitee
D
Diana Fernanda couple gt
8
Corta estadía en Canadá
Pros:

Opción de desayuno muy completo tipo buffet y en general el personal del hotel muy amable y con buena actitud de servicio

Cons:

Las habitaciones son un poco pequeñas pero para una estadía corta son suficientes

2026-07-11 via Nuitee
O
omer family_with_children ca
10
2026-07-11 via Nuitee
L
Louise couple gb
9
Handy comfortable hotel for Pearson airport
Pros:

Proximity to airport

2026-07-10 via Nuitee
J
Jan solo_traveller cz
8
Pros:

WiFi, dobrá postel, čisto, klid, kyvadlová doprava na letiště

Cons:

Dal od centra

2026-07-07 via Nuitee
V
Vera couple us
10
We came for the World Cup game and could not have picked a better hotel! Comfortable beds and pillows with such an amazi
Pros:

Great location to the airport

Cons:

Can’t say anything

2026-07-07 via Nuitee
A
Angelica family_with_children ca
10
Amazing stay for my family, pets and I. Highly recommend and will book again in the future.
Pros:

The staff are so friendly and accommodating!! We were in a crisis and they were all so kind. We extended our stay because of it!

Cons:

Bathtubs!

2026-07-07 via Nuitee
S
Stephen solo_traveller ca
10
Pros:

Staff

2026-07-06 via Nuitee
M
Mario solo_traveller hr
10
Pros:

Sve je bilo odlično, osoblje prijateljski orijentirano, spremno uvijek pomoći. Maksimalno uredno i čisto. Doručak vrhunski bogat i ukusan.

Cons:

Cijena. Naime, rečeno mi je da će mi biti naplaćeno 452 eura, dok je meni naplaćeno punih 530,80 eura, što je 78,80 eura više!!!!!!

2026-07-06 via Nuitee
J
jalil family_with_children az
10
2026-07-06 via Nuitee
K
Kent solo_traveller au
3
Pros:

Size of room, shower, quiet, comfortable bed, shuttle

Cons:

Maintenance of facilities, ambivalence of staff. Most PowerPoint's didn't work, toilet roll holder broken, handle hanging off drawer, washing machine and dryer failed, detergent dispenser took coins but was empty. Detergent bought from in-house shop at two and a half times the price, the coffee machine was useless. When set to one cup it still dispensed from 2 outlets and made a mess. I could go on. If there is an alternative hotel available take the alternative.

2026-07-05 via Nuitee