DoubleTree by Hilton Hotel Toronto Airport West

Hotels
•
Doubletree by Hilton
8 (3174 reviews)
5444 Dixie Road , Mississauga , ca
+1 905-624-1144

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
High cost for breakfast
Transport service problems

Categories

Cleanliness
7.21
Concerns were raised about room cleanliness and dirty utensils.
Service
9.18
Staff was generally friendly and accommodating, with some positive interactions.
Location
7.72
Mixed feelings about location; some found it inappropriate for relaxation.
Room Quality
9.17
Most reviews noted comfort and good room setup.
Amenities
8.7
Good amenities including warm cookies at check-in, though shuttle service had issues.
Value for Money
7.16
Reported high breakfast costs and value concerns for the overall stay.
Food and Beverage
6.21
Negative remarks regarding food quality and breakfast charges.
Overall Experience
8.68
Overall good experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:11

Property Description

Convenient Location
Located just a 7-minute drive from Toronto's Pearson International Airport, the DoubleTree by Hilton Toronto Airport West Hotel offers a prime location for travelers. With a complimentary 24-hour airport shuttle service, getting to and from the airport is a breeze.

Modern Amenities
Enjoy complimentary WiFi throughout the hotel and take advantage of the well-equipped fitness centre during your stay. Stay connected with free local calling in the comfort of your room.

Explore and Relax
Guests have easy access to Highway 401, making it convenient to explore the surrounding scenic parks, golf courses, and shopping centres. After a day of sightseeing, unwind at the hotel knowing on-site parking is available for your convenience.

Book your stay at DoubleTree by Hilton Toronto Airport West Hotel for a seamless travel experience.

Important information:

Please note that this property does not accept cash, debit cards or master cards.

Please note that the airport shuttle service operates on a first-come, first-served basis. It runs every 40 minutes based on demand. Call the hotel directly for more information.

When traveling with pets, please note that an extra charge of USD 75 per pet, per stay applies.

Breakfast is included for adult guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 3174 reviews
Cleanliness: 7.21
Service: 9.18
Location: 7.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 8.68
J
Joey • couple • gb
8
Close to the airport, but not close for a city-break stay.
Pros:

The free shuttle service to/from the airport was great. The staff were all friendly and helpful, specifically the ladies at breakfast. Also, the hotel's facilities were okay.

Cons:

The cost we paid didn't really match the expectations. But overall it was good.

2026-08-29 • via Nuitee
K
Ke • family_with_children • us
8
Pros:

Room, facilities, location and all staff services except for the shuttle pick up service

Cons:

the pickup shuttle service was bad, the driver let us wait for over 1 hour, probably 1.5 hours. Once he arrived, he didn't bother helping with loading the luggage, didn't even want to open the backdoor for us. there was a young but short lady waiting for the shuttle, the driver didn't bother helping her to load/unload the luggage. The shuttle driver seemed to be in a very bad mood that day, and felt he hated his job

2026-08-29 • via Nuitee
A
Aurore • couple • us
1
I don't recommend this place, that has been a nightmare
Cons:

Very poor customer service

2026-08-28 • via Nuitee
F
Fazeer • solo_traveller • ca
8
Pros:

Everything

Cons:

Everything

2026-08-28 • via Nuitee
F
Fotso • solo_traveller • ca
7
Pros:

Le petit dej

Cons:

L'accueil

2026-08-26 • via Nuitee
S
Stephanie • couple • ca
9
2026-08-26 • via Nuitee
F
Franck • couple • fr
9
2026-08-25 • via Nuitee
B
Brigitte • solo_traveller • us
10
Perfect stay!
Pros:

Parking was easy. The lobby and rooms were spotless, smelled great, spacious, and comfortable.

2026-08-25 • via Nuitee
T
Tahira • extended_group • gb
7
2026-08-25 • via Nuitee
B
Brar • couple • ca
5
2026-08-25 • via Nuitee
A
Andrew • solo_traveller • nz
8
Pros:

Good

Cons:

Parking

2026-08-25 • via Nuitee
S
Stella • family_with_children • fr
8
Très bien, a proximité de l’aéroport
Pros:

Le confort, la propreté, restauration, pas trop bruyant dehors pour l’emplacement vers l’aéroport. Navette gratuite pour l’aéroport.

Cons:

Bruit dans les couloirs.

2026-08-24 • via Nuitee
T
Tamera • solo_traveller • kr
5
Good for an overnight stay
Cons:

My room had a connecting room and the people staying inside where very loud. They kept me up until 5am with their music playing and loud conversation. The beds were comfortable

2026-08-23 • via Nuitee
K
Kavita • solo_traveller • us
10
2026-08-23 • via Nuitee
M
Martin • solo_traveller • ca
3
Not too good.
Pros:

Noise of other clients

Cons:

Noise

2026-08-21 • via Nuitee
C
Craig • extended_group • us
7
Cons:

Stayed for four nights and had to use the same glass over and over each night. Did not have any hand soap in the bathroom any of the four days.

2026-08-19 • via Nuitee
N
Nicole Gayle • solo_traveller • gb
6
2026-08-17 • via Nuitee
T
Tomisin • solo_traveller • gb
9
2026-08-16 • via Nuitee
T
Tomisin • solo_traveller • gb
10
2026-08-16 • via Nuitee
K
Kashif • solo_traveller • us
10
We had a great stay
Pros:

Location was great , rooms were v comfortable. Staff was amazing.

Cons:

NA

2026-08-14 • via Nuitee