DoubleTree by Hilton Hotel Toronto Airport West

Hotels
Doubletree by Hilton
8 (2936 reviews)
5444 Dixie Road , Mississauga , ca

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
High cost for breakfast
Transport service problems

Categories

Cleanliness
7.21
Concerns were raised about room cleanliness and dirty utensils.
Service
9.18
Staff was generally friendly and accommodating, with some positive interactions.
Location
7.72
Mixed feelings about location; some found it inappropriate for relaxation.
Room Quality
9.17
Most reviews noted comfort and good room setup.
Amenities
8.7
Good amenities including warm cookies at check-in, though shuttle service had issues.
Value for Money
7.16
Reported high breakfast costs and value concerns for the overall stay.
Food and Beverage
6.21
Negative remarks regarding food quality and breakfast charges.
Overall Experience
8.68
Overall good experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:11

Property Description

Convenient Location
Located just a 7-minute drive from Toronto's Pearson International Airport, the DoubleTree by Hilton Toronto Airport West Hotel offers a prime location for travelers. With a complimentary 24-hour airport shuttle service, getting to and from the airport is a breeze.

Modern Amenities
Enjoy complimentary WiFi throughout the hotel and take advantage of the well-equipped fitness centre during your stay. Stay connected with free local calling in the comfort of your room.

Explore and Relax
Guests have easy access to Highway 401, making it convenient to explore the surrounding scenic parks, golf courses, and shopping centres. After a day of sightseeing, unwind at the hotel knowing on-site parking is available for your convenience.

Book your stay at DoubleTree by Hilton Toronto Airport West Hotel for a seamless travel experience.

Important information:

Please note that this property does not accept cash, debit cards or master cards.

Please note that the airport shuttle service operates on a first-come, first-served basis. It runs every 40 minutes based on demand. Call the hotel directly for more information.

When traveling with pets, please note that an extra charge of USD 75 per pet, per stay applies.

Breakfast is included for adult guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 16 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2936 reviews
Cleanliness: 7.21
Service: 9.18
Location: 7.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 8.68
A
angela family_with_children gb
10
2026-02-14 via Nuitee
I
Imran couple ca
9
2026-02-13 via Nuitee
F
franneee Couples Vancouver, British Columbia
4
NOT 4 STAR- very average hotel
Pros:

Not close to the airport.
Restaurant open in the morning till 10:30 then it closes until 5 so if you want lunch too bad for you!
Room was basic
service fine
But Priceline includes this as a 4 star hotel and it is definitely NOT 4 STAR

2026-02-12 via Tripadvisor
A
Allana couple ca
10
2026-02-12 via Nuitee
A
Allana couple ca
10
2026-02-12 via Nuitee
C
Cliff couple ca
9
2026-02-12 via Nuitee
S
Sandra solo_traveller no
10
Pros:

Veldig rent og store rom. Hyggelig betjening!

2026-02-11 via Nuitee
E
Elucios family_with_children ca
9
2026-02-10 via Nuitee
V
Vittoria couple ca
7
2026-02-09 via Nuitee
T
Terri couple ca
8
2026-02-09 via Nuitee
O
Oumaima couple ma
8
2026-02-09 via Nuitee
W
wayne couple ca
8
Pros:

Friendly staff

2026-02-08 via Nuitee
M
Martin solo_traveller de
10
Pros:

Sehr gute Zimmerausstattung, Kaffee im Zimmer, großes Bett, ruhige Zimmer

2026-02-08 via Nuitee
J
Janet couple ca
8
Very good. We will be back.
Pros:

The room was clean and quiet. The location of the hotel is convenient to the airport and also to Hwy 401.

2026-02-08 via Nuitee
R
R4933CWzacharyf Business New Milford, Connecticut
8
Good stay, would recommend to stay if you are looking to be in the suburbs.
Pros:

Enjoyed my stay here, was in a safe spot outside of the city. Far from the city if you are looking to get there, but this was nice for my stay since I was headed to Tillsonburg.

2026-02-02 via Tripadvisor
S
Sadie solo_traveller ca
9
2026-01-27 via Nuitee
L
laikinv Couples Woodstock, Ontario
10
Amazing hotel experience!
Pros:

The lady working at the desk on Jan 25 with glasses and purple shirt, completely made our day!! I hope she is recognized for her customer service skills. We messed up on our check in dates, and we were still accommodated accordingly. After mediating that plus a cancelled flight, this was a huge stress relief.
Very clean hotel with excellent location!
Airport shuttle and long term parking available.

2026-01-25 via Tripadvisor
T
Terri solo_traveller ca
9
Pros:

Cookies

2026-01-25 via Nuitee
C
COLIN solo_traveller ca
10
Great value for an overnight stay.
Pros:

First off was the free shuttle to and from the airport. A quick call and he was there within 30 minutes. Front desk staff were very welcoming. The bedroom was huge! I was given an accessible room that provided a walk in shower (perfect). A very comfortable bed for my overnight stay.

Cons:

Nothing. I wasn’t there long enough to experience anything other than check in and check out and a good night’s sleep

2026-01-24 via Nuitee
S
Susan solo_traveller us
10
It was a great hotel with a very accommodating staff
Pros:

Modern & clean

Cons:

The gift shop harbors hours.

2026-01-21 via Nuitee