DoubleTree by Hilton Hotel Toronto Airport West

Hotels
Doubletree by Hilton
8 (2961 reviews)
5444 Dixie Road , Mississauga , ca

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
High cost for breakfast
Transport service problems

Categories

Cleanliness
7.21
Concerns were raised about room cleanliness and dirty utensils.
Service
9.18
Staff was generally friendly and accommodating, with some positive interactions.
Location
7.72
Mixed feelings about location; some found it inappropriate for relaxation.
Room Quality
9.17
Most reviews noted comfort and good room setup.
Amenities
8.7
Good amenities including warm cookies at check-in, though shuttle service had issues.
Value for Money
7.16
Reported high breakfast costs and value concerns for the overall stay.
Food and Beverage
6.21
Negative remarks regarding food quality and breakfast charges.
Overall Experience
8.68
Overall good experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:11

Property Description

Convenient Location
Located just a 7-minute drive from Toronto's Pearson International Airport, the DoubleTree by Hilton Toronto Airport West Hotel offers a prime location for travelers. With a complimentary 24-hour airport shuttle service, getting to and from the airport is a breeze.

Modern Amenities
Enjoy complimentary WiFi throughout the hotel and take advantage of the well-equipped fitness centre during your stay. Stay connected with free local calling in the comfort of your room.

Explore and Relax
Guests have easy access to Highway 401, making it convenient to explore the surrounding scenic parks, golf courses, and shopping centres. After a day of sightseeing, unwind at the hotel knowing on-site parking is available for your convenience.

Book your stay at DoubleTree by Hilton Toronto Airport West Hotel for a seamless travel experience.

Important information:

Please note that this property does not accept cash, debit cards or master cards.

Please note that the airport shuttle service operates on a first-come, first-served basis. It runs every 40 minutes based on demand. Call the hotel directly for more information.

When traveling with pets, please note that an extra charge of USD 75 per pet, per stay applies.

Breakfast is included for adult guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 16 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2961 reviews
Cleanliness: 7.21
Service: 9.18
Location: 7.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 8.68
C
Cheryle couple ca
8
Good
Pros:

Clean. Good location

Cons:

Phone not working. Couldn’t get anything for breakfast.

2026-03-14 via Nuitee
P
Patience family_with_children ca
8
2026-03-13 via Nuitee
C
Charles family_with_children ca
10
2026-03-12 via Nuitee
Y
YuShaner Jeffers solo_traveller kn
10
Exceptional
Pros:

The view

2026-03-12 via Nuitee
V
vassiliki solo_traveller ae
8
Pros:

The hotel is close to the airport and convenient if you are looking for a short stay between flights. The room was clean, comfortable, and warm. The staff is polite and helpful. All in all, a pleasant stay.

Cons:

Everything was fine really, my only comment is that there was a filter coffee machine in the room but I would have liked to see a kettle as well

2026-03-12 via Nuitee
I
Ian extended_group ca
6
2026-03-11 via Nuitee
J
Jacek couple ca
8
2026-03-10 via Nuitee
F
fahad couple us
8
2026-03-09 via Nuitee
P
PRIMOŽ solo_traveller si
8
Good for short business trips.
Pros:

Easy access, comfortable rooms, friendly staff at the bar with good selection of snacks and food. Good breakfast selection. Swimming pool area seamed renovated.

Cons:

Sauna and bathroom there were not clean, maintained. Men's changing room was ice-cold. All room floor carpets would deserve a refresh.

2026-03-09 via Nuitee
D
Daoust solo_traveller ca
10
2026-03-08 via Nuitee
D
Donal solo_traveller ie
9
Nice clean spacious hotel. Rooms very comfortable and kept very clean with a nice hot shower. Close to airport and a cou
Pros:

Very comfortable. Warm. Good location close to airport but didn’t notice air craft noise. Good breakfast and friendly staff

Cons:

Didn’t see a gluten free option for breakfast cereal or bread.

2026-03-05 via Nuitee
H
Heather couple ca
8
Pros:

Convenient
Free Shuttle

Cons:

No amenities in room. I.e. shower cap, bar of soap

2026-03-05 via Nuitee
L
Linda couple ca
9
2026-03-04 via Nuitee
L
Linda couple ca
9
2026-03-04 via Nuitee
L
Lithgow family_with_children ca
6
2026-03-03 via Nuitee
J
Jameel solo_traveller ca
10
2026-03-03 via Nuitee
P
Philip family_with_children ca
10
2026-03-02 via Nuitee
V
Veysel couple ca
3
2026-03-02 via Nuitee
M
Md Abu Sayeed family_with_children ca
9
2026-03-01 via Nuitee
D
Diane couple us
5
Front desk rude
2026-02-28 via Nuitee