Doubletree By Hilton Lubbock - University Area

Hotels
Doubletree by Hilton
9 (467 reviews)
505 Avenue Q , Lubbock , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and pleasant appearance
Helpful and friendly staff
Cons:
Noisy environment
Mediocre food quality

Categories

Cleanliness
8.59
The hotel was clean, but there were some issues reported with the cleanliness of the rooms and services.
Service
10
While there were issues with front desk communication, the night staff were helpful and accommodating.
Location
9.56
Close to events and convenient for attendees.
Room Quality
8.6
Rooms were generally good, but noise from the bar was a significant issue.
Amenities
9.05
Good amenities provided, although some enhancements could be made.
Value for Money
9.08
Pricing reflects hotel standards, but some guests felt the paid breakfast was not worth it.
Food and Beverage
7.54
Restaurant food was described as mediocre, affecting overall dining experience.
Overall Experience
9.59
Overall, the experience varied, but positive interactions uplifted the stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:47

Property Description

Luxurious Accommodations

Each guest room at the Doubletree By Hilton Lubbock - University Area features a flat-screen TV with cable channels, ironing facilities, and a coffee machine for your convenience.

Top-Notch Amenities

Guests can kick start their day with an invigorating workout in the hotel’s fitness centre, take a refreshing swim in the heated indoor pool, or utilize the business centre equipped with internet access and printers.

Delicious Dining Options

Indulge in a delightful breakfast and lunch at the Atrium Restaurant, savor dinner and evening drinks at the Atrium Lounge, or simply opt for the convenience of room service during your stay.

Experience comfort and convenience at its finest at the Doubletree By Hilton Lubbock - University Area. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 467 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 9.08
Food and Beverage: 7.54
Overall Experience: 9.59
C
Consuelo family_with_children us
9
2026-07-14 via Nuitee
J
John couple us
7
2026-07-06 via Nuitee
T
Tolbert couple us
9
It was a warm experience
Pros:

N/a

Cons:

Nothing everything was above expectations stayed only one night, attending a family funeral and after a long day it was nice to come back to a really comfortable bed. We had a great sleep

2026-06-15 via Nuitee
R
Regina solo_traveller us
7
Stay was great
Pros:

Close to Texas Tech, when I had a problem with my room being clean mainly the bathroom Staff took care of it right away

Cons:

My bathroom

2026-06-11 via Nuitee
J
Jason couple us
8
Good stay but the homeless people around adjacent properties should warrant a night time security presence.
Pros:

Clean and comfortable room. Front desk clerk was cheerful and willing to help.

Cons:

Considering the location, it might be helpful to have evening property security.

2026-06-05 via Nuitee
S
Sinclair solo_traveller us
10
Pros:

Very clean and staff were very professional

Cons:

Na

2026-06-04 via Nuitee
L
Lowell couple us
9
2026-06-01 via Nuitee
M
Melissa family_with_children us
6
Staff was great, very friendly and helpful.
Pros:

Beautiful furnishings

Cons:

Restroom had an odor to it and floor was sticky. I wish the rate had included breakfast. We had to drive in heavy rain to find a nice breakfast spot.

2026-05-31 via Nuitee
J
Jhamill758 NONE Durham, North Carolina
8
Nice, but could use a little TLC.
Pros:

I was in Lubbock for a wedding over the weekend of April 10-12. Having a DoubleTree in Lubbock was exciting to see when I booked. The previous hotel in this location was a Four Points Sheraton and was familiar on my arrival. Front desk staff were fantastic. Quick, seamless check in. On arrival to my room I realized that the power outlets in the room were not working. I use a medical device and I wasn’t going to be able to use the room. Front seat staff again, amazing. I had a new room in about 15 minutes. The hotel was clean, well kept, and the on site car and restaurant were excellent.

My only “room for improvement” item is beds. The beds are miserably hard. I did not have quality rest during my stay. A softer bed would’ve been hallmark for my rest and my back.

Otherwise. No complaints.

2026-05-22 via Tripadvisor
9
95karen82 Business Lubbock, Texas
10
Excellent!
Pros:

My stay here was EXCELLENT and made even better by Dee. He was kind, welcoming, helpful and even made the effort to remember the names of my team that stayed there. Would highly recommend!

2026-05-20 via Tripadvisor
J
jaywF5506UW Family
10
Tech Graduation May 2026
Pros:

Assistance General Manager Dee Wilson and his staff delivered memorable customer service from start to finish! The entire process was seamless. The staff was incredibly welcoming, fast, and efficient. It is so rare to find a team that genuinely cares about their customers. Highly recommend!

2026-05-19 via Tripadvisor
V
vonm775 NONE Dallas, Texas
10
Dee and his crew took outstanding care of us from the moment we walked in the door on arrival through departure!
Pros:

From the moment we checked in through the end of our trip, there was always someone there to assist and accommodate our every need!!

2026-05-16 via Tripadvisor
C
Carissa family_with_children us
5
Pros:

The staff was very friendly.

Cons:

We didn’t like the location.

2026-05-10 via Nuitee
R
Rachel solo_traveller us
9
2026-05-01 via Nuitee
L
larryjH2020LL Friends getaway
10
Lubbock’s Best Hotel George Strait Weekend
Pros:

Dee and his team were exceptional ! From check-in to housekeeping everyone was so attentive and kind ! Thank you Doubltree Lubbock !

2026-04-26 via Tripadvisor
B
Brian solo_traveller us
8
2026-04-26 via Nuitee
K
Krnljake NONE Amarillo, Texas
10
Everything was great
Pros:

I arrived early and checked my bags so I didn’t have to carry them around. Ended up sitting at the bar to have lunch and Dee came to find me 40 minutes before early check in to let me know our rooms were ready and he had our keys and had us fully checked in. He checked in with us every time we went through the lobby to make sure everything was perfect. The check in staff, restaurant and bar staff was all on point. Rooms are nice and clean and the food is much better than you’d expect from a hotel. Our go to from here on out when in Lubbock

2026-04-25 via Tripadvisor
S
stephenlL9938OY NONE
10
Excellent property and management
Pros:

The manager and his team were so friendly and accommodating from the time we arrived in the front, even offering to dispose of some trash that I had in my hands. Highly recommend!!

2026-04-25 via Tripadvisor
J
Jennifer couple us
9
2026-04-25 via Nuitee
O
Osvaldo couple us
10
2026-04-23 via Nuitee