Four Points by Sheraton London

Hotels
Four Points by Sheraton
8.4 (540 reviews)
1150 Wellington Rd S , London , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Renovation mess
Overpriced breakfast
Some service inconsistency

Categories

Cleanliness
8.06
Multiple mentions of cleanliness being satisfactory, but some reviews pointed out issues such as dirt from renovations.
Service
9.03
Exceptional service noted by several reviews, staff were helpful and responsive.
Location
8.57
Convenient location with easy access to amenities, though some views were disappointing.
Room Quality
8.02
Generally comfortable and spacious rooms, but some issues with the condition of older rooms.
Amenities
8.55
Good variety of amenities available, though some were noted to be temporarily out of order.
Value for Money
8.01
Perceived as slightly overpriced for the experience, particularly with issues in room conditions.
Food and Beverage
8.56
Good quality breakfast and dining options praised in several reviews.
Overall Experience
8.43
Overall good experience with pleasant stays but with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:51

Property Description

Indulge in Luxury and Comfort

Swim and Dine: Dive into relaxation with our indoor pool and savor delicious meals at Vic’s on Wellington offering a diverse menu.

Relax and Unwind: Enjoy modern amenities including free Wi-Fi, flat-screen TVs, and complimentary toiletries.

Stay and Play: Keep active at our fitness center, unwind in the retro arcade, and explore nearby attractions like White Oaks Mall and Westminster Trails Golf Course.

Come experience the perfect blend of leisure and convenience at Four Points by Sheraton London. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YXU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 540 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.43
B
Ben1 solo_traveller ca
6
Cons:

Very , very noisy room. All the night was noisy from some kind of vibration and we couldn't sleep more than half night.
We were guests here many times this year and it wasn't correct to give us this room.

2026-07-03 via Nuitee
M
Mike couple us
10
Great stay…
Pros:

Great staff,, nice rooms and clean

Cons:

Nothing… all good

2026-07-01 via Nuitee
F
flavio solo_traveller ca
9
2026-06-30 via Nuitee
R
Richard solo_traveller ca
1
Bad at advertising
Pros:

Staff was nice

Cons:

I booked a room full price for a jacuzzi tub and apparently you guys don't have that now, so I was inconvenienced for improper advertisement
I do deserve some money back

2026-06-29 via Nuitee
C
CHRISTINA couple us
10
2026-06-28 via Nuitee
S
Steels solo_traveller be
8
2026-06-23 via Nuitee
K
Kai couple ca
4
2026-06-18 via Nuitee
M
Mukhin solo_traveller ca
10
Pros:

Friendly service and spacious, clean ans beautiful rooms

2026-06-07 via Nuitee
G
Gordon Currie couple ca
9
Great
2026-06-04 via Nuitee
G
Gini solo_traveller ca
10
Pros:

It was very nice staying there

2026-06-04 via Nuitee
U
Ulrike couple de
4
Das nächste Mal ein anderes Hotel!
Pros:

Es war sehr sauber

Cons:

Die Zimmer wurden erst nach Aufforderung am Abend des dritten Tages gereinigt, das Frühstück war sehr schlecht (kaum Auswahl, vieles schmeckte alt)

2026-06-03 via Nuitee
D
Destiny couple ca
10
2026-06-03 via Nuitee
W
Wilde family_with_children ca
10
One of the best hotels we have ever stayed in and great value.
Pros:

We were very impressed with the cleanliness of the room and the entire building. Staff members were kind and courteous at all times and the room was more than comfortable. Loved Vic's and room service options were superb. Can't wait to stay again!

Cons:

Only a couple of glitches. The shower water in our room was tepid--not hot enough.
It would have been nice to have a non-dairy alternative with the coffee supplies in the lobby. But having fresh coffee available was a nice bonus.
Also, while waiting for staff to refill the coffee and supplies downstairs in the lobby, the server was a little short with us and obviously was not happy to be doing that job. She spent quite a bit of time restocking cups and sugar and she never returned with a refill for the cream, even after asked by another patron. I think had she refilled the coffee, first folks could have gotten their coffee and been on their way, as only the coffee beans and cream were completely empty. Perhaps she was a little grumpy because of the awkwardness at having a group of people standing around waiting. But that experience did not diminish the absolutely wonderful staff experiences we had throughout our stay.

2026-06-01 via Nuitee
B
Balraj couple ca
5
XXXXXX
Pros:

XXXXX

Cons:

XXXXXXX

2026-05-28 via Nuitee
K
Kelly couple ca
4
Pros:

The location was perfect

Cons:

Our bed was very lumpy and very uncomfortable

2026-05-25 via Nuitee
S
Sandy-Thompson solo_traveller ca
9
Pros:

I booked this room for my friend that was visiting from out of town. She reported how comfortable the bed was and the space was inviting. She also reported the breakfast was good as well. My family and I had dinner at Vic's restaurant and the food was very tasty.

Cons:

Nothing to report as she reported she felt comfortable in the space and in her interactions with staff was always pleasant and they were ready to help with anything.

2026-05-19 via Nuitee
I
Ian solo_traveller ca
8
Good location and stay but leave at least 20-30 minutes for a sit down breakfast or you get nothing.
Pros:

Room and bed were quite good and very clean. Facilities were also good and I very much liked that the pool and gym were open until 11pm.

Cons:

Myself and many on my team were not allowed to grab a bite to go for breakfast. We were forced to sit down and be served which meant many of us did not have time for breakfast. This was not told to us upon check in and was very annoying when we were in a rush and could not get anything to eat.

2026-05-13 via Nuitee
M
Marianna family_with_children gr
8
2026-04-27 via Nuitee
M
Mary-Faith solo_traveller ca
3
Pros:

Our room was lovely

Cons:

Very noisy people running up and down the halls people yelling and slamming doors it was very hard to sleep

2026-04-26 via Nuitee
N
Nazire Efser Yesim solo_traveller ca
8
2026-04-24 via Nuitee