Four Points by Sheraton Portland East

Hotels
•
Four Points by Sheraton
7.5 (239 reviews)
1919 NE 181st Avenue , Portland , US
+1 503-491-1818

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Clean and spacious rooms
Convenient location
Cons:
Unpleasant odors
Poor maintenance
Lack of urgency from staff

Categories

Cleanliness
5.83
Several mentions of unpleasant odors and cleanliness issues.
Service
8.8
Positive comments about service, though issues were encountered.
Location
8.34
The location was generally convenient, but issues arose with safety of parking.
Room Quality
7.29
Positive sentiment for clean and spacious rooms, but additional issues with odor and discomfort.
Amenities
6.82
Mentioned parking lot issues and mixed feelings on offered amenities.
Value for Money
7.78
The hotel seems to provide standard quality for the price, but some guests felt lacking.
Food and Beverage
6.83
Negative comments about availability and quality of food items.
Overall Experience
8.3
Mixed reviews with multiple complaints but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:26

Property Description

Convenient Location near Downtown and Airport

Modern Amenities and Comfortable Rooms
Guest rooms at the Portland East Four Points are equipped with refrigerators and microwaves. Work desks and free bottled water are also included.

On-Site Dining and Leisure Facilities
Elmer's Restaurant at the Four Points in Portland is open for breakfast, lunch, and dinner. De Absolute Lounge, also on-site, serves cocktails.

Ready to experience comfort and convenience at Four Points by Sheraton Portland East? Book your stay now!

Important information:

Pre-paid Debit/Credit Cards are not accepted at this location. Only valid Debit/Credit Cards associated with a Financial Institution will be accepted. The cardholder's name must be the same as the guest name. The cardholder's name must be present on the payment card and the same payment card will be required for pre-authorization for incidentals upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: PDX

Location

Guest Reviews

7.5
Based on 239 reviews
Cleanliness: 5.83
Service: 8.8
Location: 8.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 6.83
Overall Experience: 8.3
S
Samantha • solo_traveller • us
2
Pros:

Location was convenient

Cons:

Beds uncomfortable. No breakfast options. No ability to stream apps. Wrong channels on TV. Stalked by one staff member every time I came and went

2026-09-19 • via Nuitee
M
Marie • solo_traveller • us
8
Pros:

Close to USCIS. Clean and comfy room. Though we didn't have time to enjoy Elmer's, they shared the same carpark, which was very convenient.

Cons:

Probably the lack of direction on our Google maps. Which was not their fault. But maybe a mention on their site that entry is not off the main road but in a side street back entry. We came in at night, and that would have helped my husband not turn onto the railway track next door 🙃 oops

2026-09-12 • via Nuitee
S
SCOFIELD • solo_traveller • us
1
2026-09-01 • via Nuitee
M
Marilyn • extended_group • us
8
2026-08-31 • via Nuitee
B
Berry • couple • us
9
Hallways were very noisey
Pros:

No breakfast was offered!

Cons:

Shower was slippery and a little dangerous. More safety bars needed!

2026-08-31 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-08-25 • via Nuitee
T
Tihtna • family_with_children • us
5
Pros:

Parking

Cons:

Coffee creamer was expired and it ruined the coffee I made

2026-08-15 • via Nuitee
B
Bo • family_with_children • us
5
Accommodation with poor value for money
Pros:

There are no highlights.

Cons:

The hotel is located in a remote area and offers poor value for money.

2026-07-22 • via Nuitee
A
Al • solo_traveller • us
10
good place to stay
Pros:

close to where in needed to be.

2026-05-22 • via Nuitee
G
Gail • couple • us
8
2026-05-13 • via Nuitee
S
Spencer • couple • us
7
2026-05-02 • via Nuitee
S
Sara • solo_traveller • us
10
2026-04-30 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-04-27 • via Nuitee
R
ruiz • solo_traveller • us
10
2026-04-21 • via Nuitee
K
Karla • family_with_children • us
4
Pros:

Estaba limpio

Cons:

Es que se me perdió una plancha de pelo y volví a al hotel cuando pasé por esa ciudad y me dijieron que no estaba me volvieron a llamar y dicen que apareció por magia. No me gustó porque perdí mi tiempo y mi plancha jamás enviaron a mi dirección de hogar ni menos llamadas. Horrible

2026-04-14 • via Nuitee
G
Getaway55610383648 • Couples
10
Great stay
Pros:

Friendly, quiet, plenty of amenities for business and families.

2026-04-12 • via Tripadvisor
E
Edison • solo_traveller • us
3
Pros:

Located next to nice restaurant

Cons:

I was over charged after I made reservation. Heater not adjustable. Its been a week and I haven't received my security fee

2026-04-10 • via Nuitee
K
Kathryn • family_with_children • us
3
It was ok
Pros:

Location was fine

Cons:

Water came out brown and was un usable

2026-04-03 • via Nuitee
J
Jon • family_with_children • us
10
2026-03-28 • via Nuitee
A
Antonia • couple • us
3
Pros:

Everything was close by

Cons:

My heater didn’t work and they charged me extra for I don’t know what.

2026-03-24 • via Nuitee