Haile Resort Gondar

Hotels
Travelbook Group
8.4 (26 reviews)
Arbegnoch Adebabaye, Bluko, Gondar, Amhara, 1000 , Gondar , ET

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Free airport transportation
ATM/banking
Safe-deposit box at front desk
Smoke-free property
Free reception
See all facilities

Review Highlights

Pros:
Helpful staff
Very good overall experience

Categories

Cleanliness
7.96
Standard quality for this hotel tier.
Service
8.73
The staff was so incredibly helpful.
Location
8.47
Standard quality for this hotel tier.
Room Quality
8.42
Standard quality for this hotel tier.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.41
Standard quality for this hotel tier.
Food and Beverage
8.46
Standard quality for this hotel tier.
Overall Experience
8.33
Overall very good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:34

Property Description

Recreational Amenities
Relax by the outdoor pool or enjoy the scenic garden view.

Dining Options
Indulge in local and international cuisine at the Haile restaurant or grab a meal at the coffee shop. Don't miss the daily complimentary reception.

Featured Amenities
Benefit from services like concierge, banquet hall, and complimentary Wi-Fi. Enjoy a drink at the bar/lounge and make use of 24-hour room service and a complimentary airport shuttle.

To experience the heart of Gondar with convenience to major attractions, book your stay at Haile Resort Gondar now!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GDQ

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for lunch

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8.4
Based on 26 reviews
Cleanliness: 7.96
Service: 8.73
Location: 8.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.33
Y
YOSEPH couple et
7
2026-03-30 via Nuitee
S
Sherefudeen Mensur family_with_children us
5
2026-03-30 via Nuitee
S
sba couple us
6
did not meet expectations
Cons:

No hot water for shower.
Facility needs updating and maintenance.
Bathroom was old and tired.

2026-01-30 via Nuitee
A
Abyssinia couple us
6
In general was not bad
Pros:

Pool is good
Clean room

Cons:

Front disk and
Security were not comfortable and gave equal treatment

2026-01-24 via Nuitee
B
Baruch family_with_children il
10
ממליץ מאווד אחלה שירות נוף מהמם ממנ
Pros:

מיקום מעולה שירות ברמה גבווה יש אבטחה ממליץ מאווד

Cons:

אין מיזוג אוויר

2026-01-04 via Nuitee
M
Misrak couple et
7
2025-12-13 via Nuitee
A
Annegret family_with_children de
9
2025-11-13 via Nuitee
J
Joe
2
Avoid this place
Pros:

One of the worst hotels I have ever stayed at. The room was barren with fluorescent lighting that made it feel like a prison. It is old and falling apart. There was no hot water. The lock on the door fell into pieces and I was trapped in the room. At 7:30 p.m. the dining room and bar were deserted and the place felt like it was the setting for a Stephen King novel. Breakfast was inedible. The only redeeming feature was the staff who were friendly and apologetic for all of the problems. Microphones from the nearby church started chanting at 2:00 a.m. and went non-stop through the morning. This place is an embarrassment to the Haile hotel chain.

2025-09-30 via Nuitee
B
Bradley
10
Pros:

everything was great. The staff was so incredibly helpful. I have nothing but compliments..

2025-09-25 via Nuitee
D
Daniel family
10
Pros:

Very good

2025-09-16 via Nuitee
N
Nugusu friends
10
Pros:

Ich bin begeistern und Dankbar

2025-09-15 via Nuitee
N
Nugusu friends
10
Pros:

Ich bin sehr zufrieden

2025-09-15 via Nuitee
N
Nugusu friends
10
Pros:

Ich bin sehr zufrieden

2025-09-14 via Nuitee
U
Usman
10
Pros:

Great staff and property ! Electricity and net are poor in Ethiopia! Food comfort ard great as are staff and ravishing views from resort of the historic city ! I got invited to local festival by staff where I wax only foreigner but accepted and liked !

2025-06-22 via Nuitee
P
pau
8
Pros:

One of the best hotel in Gondar. Staff don’t speak much English, it’s a popular event place for locals.
So you need to expect some noises

2023-10-09 via Nuitee
M
Monica
8
Pros:

El personal muy amable , hacen mucho por que uno esté a gusto

2023-05-04 via Nuitee
M
Mireille friends
10
Pros:

Personnel à l'écoute

2023-01-16 via Nuitee
M
Monika
10
Sehr gutes Hotel aber teuer
Pros:

Für atiopische Verhältnisse sehr gutes Hotel. Sehr freundliches zuvorkommendes Personal. Sehr saubere große Zimmer. Ordentlicher TV . Bad müsste erneuert werden aber heiße Dusche. wIFI funktioniert da Router vor dem Zimmer installiert. Kühlschrank kühlt kaum . Wasserkocher im Zimmer. Frühstück für Äthiopien reichhaltig und auch westliche Gerichte und Eierspeisen. Obst Brot. Preis leider zu hoch.

2022-06-05 via Nuitee
M
Muluneh partner
10
Pros:

I went with my wife and it was great experience

2022-05-30 via Nuitee
V
Verified traveler friends
6
Pros:

The hotel is in pretty worn conditions, quite hot at night, average restaurant. The nice thing is the pool, but please note that it's not restricted to hotel guests, so when we arrived on a Sunday, it was completely full with day users.

So, in summary, the hotel is pretty average and the pool is nice.

2020-03-18 via Nuitee