Newton Country Hotel Burton Upon Trent

Reception was friendly. Room was ok. - Quiet

Nice big room which looked like it recently been refurbished.
Rest of hotel looks tired and the bar was closed at 11.00pm.

Stayed for a wedding outdated room but comfortable bed

Hotel is old, shabby and wouldn’t go near it again

The hotel was pleasant enough (was only there for one night, room only). Entrance was nice, but the building is looking a little tired. The room was fairly basic, did the job, just nothing fancy. The hotel were clearly having some staffing issues due to Covid, so minimal housekeeping had been done. There were only 2 pillows for the bed, and a lack of towels in the room. Had I been staying longer, I would probably have had a word with staff to rectify problems, but all I needed was a bed for the night, so it worked for me

Beautiful building but in desperate need of some TLC and modernisation. Dining room looked a bit grubby and was expensive at more than £43 for 2 pints and 2 plates of fish and chips, albeit the fish and chips was delicious. Nice big bed but pillows very uncomfortable and bathroon had seen better days.

The actual cleanliness was good. The bathroom and sheets were spotless. The room itself though was tired and dated, marks on walls, stains on the carpet, peeling wallpaper and the lamp didn't work. The bed was massive and comfortable and we would have had a great night's sleep had it not been very hot in the room and the window would only open the smallest crack which left the room stuffy and airless.

Good hotel needs a make over tho

Lovely for a one-night stop-over. Pet friendly but no dogs allowed in the eating area.

Staff really friendly and helpful. Especially Jose

This is real country house hotel with beautiful grounds in a tranquil setting. The service from the staff is second to none and I highly recommend it.

This is a lovely hotel with a great history going back to when it was first occupied by the Worthington brewery family. This is one of Mercure's stately home type of property on the outskirts of Burton-upon-Trent. It has stately rooms, both bedrooms and reception areas. Comfortable lounge with bar and dining area. We visited when the announcement of restrictions on corona virus were announced but the staff went out of their way to make us feel welcome. Free room service. Restaurant had to close but bar snacks were available. Good hearty English breakfast included.

Lovely place. Cosy. Friendly.

Unique
I had a booking confirmation but no room reserved

Visiting family over Christmas, so decided to stay over. Check-in very professional and friendly, bar staff great. Room a little on the underwhelming side - no batteries in the TV remote control and pillows hard.

Very nice old place

My son and I stayed for 1 night in August 2019. Front of house staff especially the lovely lady who met us on arrival and helped us when leaving were exceptionally helpful and kind. She went out of her way to help us with a series of thing. Thank you!

Decent sized room and nice big bed, a little dated on the interior, also no air con and it was extremely warm in the room, even with the window left open, but I guess it’s an old building so doubt air con would be cheap to put in. For the price the room was well worth it! Relatively well cleaned, only slight gripe was we found a couple hairs in the bathroom by the sink but all in all much better than most places we usually stay and I wouldn’t expect it to be 100 percent perfect. Staff were friendly the few time’s we spoke with them and it was quick and easy to check in and out. The room service menu was a little limited and as expected in a hotel a little pricey, the one night we planned to eat in our room after a long day we decided to eat the crisps and cereal bars we bought for the trip up as 16 quid per burger was a little to pricey and as id been at a wedding near by in the day and had a few drinks I couldn’t drive anywhere for food, i’d say I think they should look at some sort of light bites at a bit of a lower price point, not sandwiches etc, maybe some sort of salad or noodle option maybe? Will definitely consider staying here again the next time we are up in the area.

Stayed one night as we were at a festival. Bed was comfortable, place was clean and staff were friendly and helpful.

Picturesque hotel with very comfortable beds. The manager at this hotel is amazing! We stayed during the heat wave in Britain - in fact, the day that the highest temperature since 2003 was recorded. The hotel is not air conditioned, so we were moved to a lower ground level room. The manager brought us a pitcher of cold water and a fan. When it is hot - ask for a ground floor room. We were cool, comfortable and well cared for.