Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Tasty food options
Cons:
Discomfort with some room amenities
Messy breakfast experience
Language barrier with staff

Categories

Cleanliness
10
Some complaints about the breakfast being messy and the discomfort in the room.
Service
10
Overall, staff received commendations for their helpfulness and professionalism.
Location
10
Frequent mentions of excellent location, close to various attractions.
Room Quality
10
Mixed feedback regarding room comfort and amenities like the TV.
Amenities
10
General positive remarks on the amenities available, despite some lack of jaccuzzi.
Value for Money
10
Guests felt the prices warranted the experience.
Food and Beverage
10
Food quality at the soup festival was good, though some expectations were not met.
Overall Experience
10
Overall positive with minor disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:44

Property Description

Luxurious Accommodations and Leisure Facilities

Experience the charm of Jerusalem at The Inbal Hotel, where traditional Jerusalem stone meets modern luxury. Enjoy panoramic views of the Old City from our luxurious rooms and suites, each equipped with an LCD TV. Unwind in our spa facilities, including a 24/7 fitness center, massage rooms, saunas, and a semi-olympic heated lap pool.

Club Lounge and Executive Benefits

Indulge in exclusive perks at our newly renovated club lounge, offering complimentary drinks and light meals throughout the day. Guests staying on the executive floor can savor their refreshments on the huge balcony overlooking the Old City.

Convenient Amenities

Stay connected with free Wi-Fi throughout the property and take advantage of our Electric Vehicle Charging Station. Book your stay at The Inbal Jerusalem Hotel for an unforgettable experience in the heart of the city.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that parking is on a first-come, first-serve basis. Check in on Saturday is possible only 2 hours after sunset.

The business lounge will be closed for renovations between November 3rd, 2024 - March 31st, 2025
The Premium Lounge is closed from April 20th, 2025 - May 15th, 2025

Parking is free and upon availability.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Mar 22, 2026 until Thu, Mar 26, 2026
Spa/wellness center is closed from 2026-03-26 until 2026-03-22
Fitness center is closed from 2026-03-26 until 2026-03-22

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ₪ 34 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 1053 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Rachel • couple • il
10
2026-03-06 • via Nuitee
P
Peleg • extended_group • il
9
2026-03-05 • via Nuitee
Y
Yoni • couple • il
9
2026-03-05 • via Nuitee
M
Marc • solo_traveller • gb
8
2026-03-03 • via Nuitee
P
Paulette • couple • us
9
This is a beautiful hotel well located that raised to the occasion in this hard times
Pros:

The propriety is very clean and the staff is great.

2026-03-03 • via Nuitee
ליז • couple • il
9
Pros:

מלון מהמם, ארוחת בוקר מושקעת(חבל שאין קפה טורקי אמיתי)
אין מתחם ספא אמיתי אלא רק טיפולים ואנחנו הגענו למלון בגלל שהיה כתוב שקיים מתחם ספא(ג׳קוזי וכו)

Cons:

אין קומקום בחדר להכין קפה רגיל בבוקר

2026-03-01 • via Nuitee
S
SiteSee21 • Family • New York City, New York
6
Not quite a luxury hotel
Pros:

Unfortunately, several aspects of our stay did not meet the level of quality we expected from The Inbal Jerusalem Hotel.

Our first disappointment occurred upon arrival. We arrived with large suitcases and a cranky toddler after a long flight, and no assistance was offered with our luggage. While I understand this may not be guaranteed, I have been to many hotels that go above and beyond in that area and some support would have been appreciated.

During the week, there were additional concerns. When we entered our room, the sheets and pillowcases on both the king bed and the crib were stained, and the crib itself appeared unclean. Toward the end of our stay, our son woke up with bites on his arm resembling bed bug bites. While I cannot confirm the cause, we have since had to take extensive cleaning precautions at home, getting rid of suitcases and valuable items that were brought with us on our trip. Regardless of what the bites were, the condition of the crib was concerning and this incident would have us reconsider a future stay at the hotel.

We also experienced an issue with the bathtub drain, which stopped working while we were bathing our toddler. Maintenance removed the drain and provided a visibly dirty stopper for us to use, which was not an acceptable solution.

Other frustrations included receiving an insufficient number of towels after housekeeping, an excessively hot room temperature that disrupted our sleep, and a malfunctioning refrigerator that caused us to discard our toddler’s food.

We did enjoy certain aspects of our stay, particularly the excellent breakfast buffet and the hotel’s convenient location. However, we were disappointed that the overall experience did not meet our expectations, and would consider other options for our next visit to Jerusalem.

2026-02-28 • via Tripadvisor
חיה • couple • il
9
2026-02-28 • via Nuitee
בכר • couple • il
9
2026-02-27 • via Nuitee
E
Evgeni • couple • il
10
2026-02-26 • via Nuitee
Z
Z1173YRsharonh • Solo travel
10
Outstanding hotel
Pros:

Faultless in every aspect. Superb staff especially on reception .. big shout out to Mutaz! Everything super clean and calm. Rooms beautiful and very well appointed. Breakfast beautiful and extremely well organised. Efficient and professional. While experience was a delight. We can’t wait to return!

2026-02-23 • via Tripadvisor
N
Nitai • couple • il
10
2026-02-23 • via Nuitee
A
ADIR • couple • il
10
2026-02-23 • via Nuitee
M
Marc • extended_group • gb
10
2026-02-22 • via Nuitee
N
Not_a_foodie_yet • Solo travel
10
Another comfortable stay in a great location
Pros:

Lovely room with a view, very solicitous staff eager to please, great gym and pool.
Bountiful breakfast and Shabbat dinner, and everyone loves the winter soup festival!
Always gratifying to be recognized as a returning guest.

2026-02-19 • via Tripadvisor
גיאת • couple • il
1
גרוע מאוד לא נחזור
Pros:

מאכזב מאוד
ציפינו להרבה יותר
המלון לא נקי ולא מסודר
ארוחת בוקר מאכזבת מאוד

Cons:

ארוחת בוקר לא נקי בשום צורה
מתקני המלון לא מתוחזקים בכל ישן ומלוכלך
לא כיף
מאכזב מאוד
דורשת את הכסף בחזרה

2026-02-14 • via Nuitee
מרסיאנו • couple • il
8
2026-02-14 • via Nuitee
R
Roni • couple • il
10
נהדרת פלוס ,נחזור שוב!
Pros:

ארוחת בוקר נהדרת איזה שפע איזה ניקיון ואווו!!!! הכל מהכל ברמה הכי גבוהה שראיתי,

2026-02-13 • via Nuitee
N
Navigator567700 • Family
10
Another great stay at the Inbal
Pros:

All hotel staff we encountered during our stay were friendly, responsive and helpful.

2026-02-12 • via Tripadvisor
קורן • couple • il
10
Very recommended
Pros:

We liked the general vibe, the breakfast is AMAZING!
Next time it would be more than one night for sure!

Cons:

nothing

2026-02-12 • via Nuitee