Crowne Plaza Riyadh Palace by IHG

Hotels
IHG
8.2 (118 reviews)
Prince Abdul Rahman Bin Abdul Aziz st., Ministries Area. P.O. Box 2691, Riyadh, 12628 , Riyadh , SA

Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Area shuttle (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Dining Experience
Cons:
Basic Amenities
Standard Cleanliness

Categories

Cleanliness
7.99
Rooms are neat and well-maintained, but specifics on cleaning quality were not emphasized.
Service
8.46
Staff received multiple praises for friendliness and attentiveness.
Location
8.5
Location was mentioned as good with positive sentiments.
Room Quality
7.95
Rooms were described as good, but not luxurious, reflecting a typical 4-star standard.
Amenities
7.98
Gym and pool are described as great for families, but not overly luxurious.
Value for Money
8.14
Service quality seems to align well with the rate, providing good value.
Food and Beverage
8.19
Food was described as delicious and well-prepared; dining experience was positively noted.
Overall Experience
8.36
Overall experience is marked positively with mentions of returning, a strong indication of guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:35

Property Description

Step into a world of luxury at Crowne Plaza Riyadh Palace by IHG, where comfort and convenience meet in the heart of the city.

Recreational Haven
Unwind in style with our state-of-the-art health club, refreshing outdoor pool, and calming sauna, perfect for relaxation after a day of exploring the vibrant city.

Culinary Delights
Savor exquisite international cuisine at our Palace Restaurant or indulge in 24-hour room service for a private dining experience. Begin your day with a delightful buffet breakfast and wrap it up with a drink in our inviting bar/lounge.

Business and Connectivity
Stay connected with complimentary internet access and utilize our business center for all your professional needs. With versatile meeting spaces totaling 1350 square feet, we're an ideal choice for hosting events in Riyadh.

Don't miss the chance to experience the elegance and amenities of Crowne Plaza Riyadh Palace—book your stay today!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • The seasonal pool will be open from May to October.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 118 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
V
V2319BVericl Solo travel
10
Highly recommended
Pros:

Good choices are all ideal for the occasion and staffs are really friendly. The place is highly recommended. The location is also good and their dining experience is fine. Will come here again for sure

2025-12-31 via Tripadvisor
P
Pioneer39023651268 Business
10
MORE EXCELLENT HEART IS CLEANING. VERY BEAUTIFUL GIRL I LIKE HER AND I BELOVED HER:❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤
Pros:

CAPTAIN JACIEL SHE IS REALLY NICE AND FRIENDLY , the food was great and everything is excellent .,,,.,.,,…..,,,,,,,,,,,

2025-12-25 via Tripadvisor
C
christianmV798YJ Business
10
#1
Pros:

Amazing room and facilities
Big thanks to Rose and Rachel for assist my team always during breakfast time.
Thank you so much

2025-12-17 via Tripadvisor
G
gowherw2025 Business
8
It's was pleasure to stay in Crown
Pros:

I wanted to personally thank Mr Chuda Mani for his exceptional service during my recent stay at Crown Plaza Riyadh Palace His professionalism, attentiveness, and warm smile made my check-in/check-out experience truly memorable. He went above and beyond to ensure all my requests were met promptly

2025-12-16 via Tripadvisor
I
I3329LCahmedn Family Cairo, Cairo Governorate
10
Great atmosphere
Pros:

I had an excellent experience at this restaurant. The food was delicious, well-prepared, and full of flavor. Every dish was presented beautifully and tasted even better than it looked.

The staff were outstanding—very welcoming, attentive, and professional. They made sure everything was perfect throughout the visit, and their warm attitude added a lot to the overall experience thank u masour and ur great staff

2025-12-06 via Tripadvisor
8
889saudia Friends getaway
10
Best experience
Pros:

Best buffeet ever i experience also the lobby is nice with new decor.
And the best impressing things is coffee serving a smile and art.
Thank you Rabbi for your kindness and best treatment for us.

2025-11-30 via Tripadvisor
5
505hannaha Friends getaway
10
Product and Costumer Service
Pros:

Our server, Rabbi, went above and beyond to accommodate every request with a smile…. Make nice art at coffee…,,,,⭐️⭐️⭐️⭐️

2025-11-30 via Tripadvisor
V
Voyage56707682420 Business
10
Great experience at Crowne Plaza Palace
Pros:

Fantastic stay in the Crowne Plaza Palace. Great rooms, qualified and very friendly staff, with a special mention for Rabbi, exceptional at the hotel bar, very efficient, welcoming and very professional

2025-11-30 via Tripadvisor
R
riethaf2025 Friends getaway
10
Serving
Pros:

The service excellent especially Ms. Rachelle she serving us very excellent and fast, the food great🌹🌹🌹🌹🌹🌹......

2025-11-29 via Tripadvisor
7
755adnanea Business
10
Always great
Pros:

Always great to stay at this hotel, lovely people very professional with a special thanks to M Maysur at the restaurant.

2025-11-26 via Tripadvisor
G
Gazap0 Business
8
Great basic hotel for a quick stay in Riyadh
Pros:

Feels like 4 star, not 5. Excellent and attentive service. Good breakfast but restaurant fairly basic for a 5 star. Rooms ok with simple amenities. Expect good and friendly service but no luxuries.

2025-11-26 via Tripadvisor
0
02011997 Business
10
Amazing service by staff. Alamin from housekeeping was very proactive & efficient. His service delivery was excellent.
Pros:

Good service by hotel staff. All staff were very empathetic & considerate to my needs. Special thanks to Alamin from housekeeping

2025-11-16 via Tripadvisor
2
255vetrivelm Business
10
Comfortable and Pleasant Stay
Pros:

I have been staying at this hotel for 6 months and it truly feels like home. The cleaning team keeps the rooms very neat and comfortable and the breakfast area team is always kind and helpful. At the live counter in the breakfast area, Anwar and his team do a great job handling people with care and friendliness. The reception staff also assist very well and make everything easy. Overall the service here is excellent and I feel happy and relaxed during my stay.

2025-11-15 via Tripadvisor
6
690unknown Business Tabouk, Tabuk Province
10
Excellent new rooms
Pros:

the best business hotel in Riyadh city great service staff are very friendly, their gym and swimming pool are great for weekends for families, excellent breakfast and dinner buffet, very clean modern newly renovated rooms and suites

2025-11-10 via Tripadvisor
M
MinaJ217 Business
10
Geat food and service
Pros:

The venue and food and service were all good overall, especially I appreciate for the great service of Rechelle and Cayla 🥰

2025-11-06 via Tripadvisor
Y
YousefA1855 Family Riyadh, Riyadh Province
10
Best option
Pros:

Excellent service and food
Special thanks to shakeel
Quality food with variety
Easy parking and welcomed childern
Thank you all

2025-11-04 via Tripadvisor
N
N258QFryanl Business
10
Home away from home
Pros:

It has been a joy at the crown plaza,
The staff are attentive with a personal touch, always helpful, jaciel, remembered all of our names, which is amazing, and the staff always arranged my soft toys in a nice and funny way in my room which makes me feel at home.

2025-10-29 via Tripadvisor
7
757basmaa Family
10
Excellent experience
Pros:

Reshly and carla very good ones and good food and hospitality.good prices nd happy faces.thank you for your hospitality

2025-10-29 via Tripadvisor
_
_S2935BW Business
10
Friendly staff
Pros:

Excellent services in all areas of the hotel , what I liked the most that the hotel totally renovated amd lobby looks so wide with the new colors and the staff so friendly with Emily faces , specially at the breakfast . Their rates the lowest between Crowne plaza hotels in Riyadh

2025-10-26 via Tripadvisor
T
TroyM144 Business Melbourne, Victoria
10
Very clean, friendly staff and close to public transport.
Pros:

The staff at the hotel are so warm and friendly. Jaciel always goes out of her way to make you feel welcome, always happy and smiling, she is such a great host.
Tye pool is refreshing, cleaned daily and plenty of seats and lounges around for people.

Breakfast is always amazing, a great selection of various foods.

2025-10-25 via Tripadvisor