Hotel Royal

I am a loyal costumer for Hotel Royal for the last 18 years, every time I am in Geneva, if they have available occupancy, I stay with them. Great breakfast options, restaurant for dining and comfortable rooms. Not to mention super friendly staff. Above all, the most important to me, it is 5 minutes walk from the train station which is also 5 minutes train ride to the airport.

Perfect location, easy to get about. Hotel was spotlessly clean and comfortable, staff very knowledgeable and helpful. Particularly Dimitris on reception area, nothing too much trouble. Also, the young person who looked after the bar and bistro area was very helpful

Fab location c. 5 minutes from the train station and close to the bus station too. Shops and restaurants within short walking distance, along with some bars.
The hotel had a nice vibe, the staff were couteous and helpful, and the foyer was clean, tidy and welcoming.
The room was spacious, but the bathroom could have done with some tile grout cleaning. Decent toiletry amenities provided, with a hairdryer and safe. The pillows were not great for me and too bulky. I made do without. We didnt the the spa/sauna. Breakfast provided a good offering and takeaway coffee cups if needed. I would stay there again due to pleasant and helpful staff and the location. I didnt realise about the city tax but otherwise good value.

Great hotel, near the Geneva central station. Clean and comfortable room. Good fitness center with a few machines (treadmill included), a sauna and a steam room. Good breakfast.

Location is perfect, rooms are clean and are perfectly equipped for a business stay. One small problem/issue - the fitness centre opens at 7:30, which is very late in my opinion, usually you need to be at the meeting by 9:00, and the 7:30 opening time for the fitness centre makes no sense.

The service at this hotel is outstanding, especially the front desk and reservation staff, who were very helpful and professional.”

We stayed for two days to get an overview of Geneva. Hotel is centrally located and right on the tram line plus three mins from the central train station. Rooms are big and clean. Main attraction is the location as it’s within two klicks of the main tourist attractions.

Really disappointing experience given the £€ of this hotel. Had to relocate rooms after a long day travel and wake young kids up as toilet was not working. The hotel’s response was to upgrade our room after we had to wake kids and repack and feel that is a good enough attempt - we were there for one night and only wanted to sleep and paid premium for what should be working facilities. The hotel director has not tried to reach out and they blamed booking.com process, you have my email address.

We were supposed to stay at sister hotel nearby, but on arrival found it closed for rénovations with a note saying booking had been transferred to Hôtel Royal.
Staff were very friendly and soon had us settled in our room. It was very nice, tea and coffee making facilities, very comfortable and quiet.
There was a good selection at the buffet breakfast, plenty of tables, but fairly quiet when we were there.
Close to main train station, which is a 6 minute journey from airport, so ideal for transport and tram lines, visitors to city are given a Genève transport card valid for public transport in city. Also short walk to Lakeside and main sights of city.
Enjoyed our short stay and wouldnt hesitate to return.

Pleasantly surprised on the hotel experience, nice location and cozy room and friendly staff.

Great location! Restaurants and shops close by and only a 5 min walk to the train station. Hotel is beautiful. The staff were friendly and the check in and out process was easy. We were able to store our bags after check out so we can tour until we needed to go to the airport. They were tagged and stored safely. The room we had was an executive suite. It was beautiful and specious…..large bathroom? Very clean. They provided extras in the bathroom and tea and coffee facilities as well. We had dinner at the hotel. It was nice but expensive. As it wasn’t walled in, we could see everyone walking by in the lobby. Kids were banging on the piano which was annoying but otherwise, fabulous experience at Hotel Royal!

Hotel check in was seamless, arrived early, stored luggage and explored city.

Pros: trams, trains busses all on the door step, lidl next door and places to eat available.

Its located out of old town so a short walk to the lake, plenty of options to get to old town from there.

Clean hotel with a calm feel, cosy evening spaces in the bars, and reception areas.

Sauna and steam relaxing, small but i had the place to myself so was great.

Cons; the room was incredibly dark, lots of lights in and around the room but on a winters evening it lacked actual ight.

No kettle just a coffee machine, coffee not topped up - top up available if requested on collection from reception

Definatelty no sound bariers - can hear trains and everyone walking past the room

Overall room was cosy and executive room with a family of 4 felt tight as the sofa bed opens out in front of the bed so movement around the room becomes cramp. Id say junior suite if you have older kids...although the main bed was huge!

It was short good stay, it was quite busy due to holiday season, so we have to wait until the check in time, but all was good, great location, and clean room.

Nice hotel, didn’t disappoint. Reception staff were very welcoming and friendly. The style is quite old fashioned but lovely. Room was a good size with fabulous renovated bathroom. Bed a little hard. Wasn’t impressed with plastic glasses and cardboard cups - this really lets the standard of the hotel down considering the price paid.
Breakfast was adequate. Good coffee machine, nice bread but cooked food was cold. They had not turned on the heater under the hot plate for some reason. There was no one around to talk to about this as breakfast is self service.
Good location for station and metro.

Beautiful hotel, with friendly helpful staff ! Room was lovely & clean. Situated close to the railway station which had amazing links to the airport. Also close to the lake, just a short stroll from the hotel. Just one thing, if you’re visiting from UK … travel adapters don’t work in the sockets, we had to leave our phones at reception to be charged & I wasn’t able to use my straighteners. Other than that minor set back we had a fab weekend at The Royal !

The reception staff were lovely and welcoming. They were very helpful and gave some great recommendations for the area.

Great hotel, fantastic service in a strategic location. Special thanks to Penelope for her kind support at early check in. Nice breakfast.

The customer service at this hotel is by far the best! From the reception staff to the bellhop and every other employee we encountered. The Christmas decor was beautiful, nutcracker theme throughout

Lovely hotel situated near the train station. The photos on easyJet website make it look as if the hotel is situated on lake Geneva which it isn’t. Staff were friendly, rooms were clean but far too warm even with the air con turned down.

It was amazing experiment. the staff were very provisional and so friendly. Location is in the center and every where you may need to go can be through walking. despite I've received a free transportation tickets in Geneva city, I didn't use it. Also the breakfast was good and Muslims can find the suitable foods to eat.
The room was very clean and comfortable.
Thank you for all the staff.